The document provides tips for mastering job interviews. It discusses preparing for interviews by researching the company and role, considering interview timing, and getting in the right mental state. During the interview, candidates are advised to make a strong first impression with their appearance and demeanor, use body language to appear open and interested, and overcome unconscious biases. They should have their personal brand and story prepared to answer behavioral questions using the CAR structure. The document also addresses tricky questions and provides advice on recovering from mistakes. Overall, the key is to be well prepared, authentic, and demonstrate how you will fit with the company culture.
The document provides guidance on effective communication through discussing the 7 Cs of effective communication. It states that completeness in providing all relevant information will lead to the desired response from listeners. Conciseness in avoiding unnecessary information saves time. Consideration, or understanding the listener's perspective, is important. Using concrete facts and figures reinforces confidence. Clarity in using simple language makes the message comprehensive. Courtesy in one's tone strengthens relationships. Correctness avoids confusion. The document emphasizes tailoring one's communication style to best convey the intended message to listeners.
Using Humor And Metaphorical Thinking In Your Workdkaltved
1. This document discusses using humor and metaphors in counseling work. It provides research showing the benefits of humor, such as reducing stress and strengthening relationships.
2. Guidelines are presented for appropriate use of humor, including observing a client's mood, starting slowly, and ensuring the humor is relevant and not a put-down.
3. Metaphors are discussed as a way to help clients understand concepts through familiar comparisons. Examples of career metaphors like describing software development as building a cathedral are provided.
5 verbal communication skills pdf free downloadliamanderson687
This document provides 13 tips for improving verbal communication skills. It discusses the importance of listening to others, over-communicating to ensure understanding, avoiding overreliance on visual aids, putting oneself in others' shoes, engaging audiences, accepting public speaking fears, restating key points, using frameworks like PIP (Purpose, Importance, Preview) to structure introductions, getting to know the audience, and focusing on earning respect rather than jokes. The tips are presented on a website focused on improving business communication skills.
The “Course Topics” series from Manage Train Learn and Slide Topics is a collection of over 4000 slides that will help you master a wide range of management and personal development skills. The 202 PowerPoints in this series offer you a complete and in-depth study of each topic. This presentation is on "Influencing Skills".
Housekeeping supervisor communication skills pdf free downloadandrenalombard
This document provides tips to improve communication skills for housekeeping supervisors. It discusses the importance of listening to others, over-communicating to ensure understanding, and avoiding overreliance on visual aids like PowerPoint. It also recommends putting oneself in others' shoes, asking for honest feedback, engaging audiences in discussions, speaking to others directly instead of just writing, accepting fears of public speaking, restating key points, understanding audiences, and focusing on earning respect rather than laughs. The tips are meant to help housekeeping supervisors strengthen their communication and better connect with others.
Engagement manager communication skills pdf free downloadmartinbilly11
This document provides tips for improving communication skills. It begins by recommending listening actively to fully understand others. It then discusses how presenters often overestimate how much an audience understands, so clear overcommunication is important. Later tips include avoiding overreliance on visual aids, engaging audiences through questions, soliciting honest feedback, and focusing on earning respect rather than laughs. The overall message is that strong communication requires understanding others, clearly conveying messages, and engaging audiences effectively.
The document provides tips for mastering job interviews. It discusses preparing for interviews by researching the company and role, considering interview timing, and getting in the right mental state. During the interview, candidates are advised to make a strong first impression with their appearance and demeanor, use body language to appear open and interested, and overcome unconscious biases. They should have their personal brand and story prepared to answer behavioral questions using the CAR structure. The document also addresses tricky questions and provides advice on recovering from mistakes. Overall, the key is to be well prepared, authentic, and demonstrate how you will fit with the company culture.
The document provides guidance on effective communication through discussing the 7 Cs of effective communication. It states that completeness in providing all relevant information will lead to the desired response from listeners. Conciseness in avoiding unnecessary information saves time. Consideration, or understanding the listener's perspective, is important. Using concrete facts and figures reinforces confidence. Clarity in using simple language makes the message comprehensive. Courtesy in one's tone strengthens relationships. Correctness avoids confusion. The document emphasizes tailoring one's communication style to best convey the intended message to listeners.
Using Humor And Metaphorical Thinking In Your Workdkaltved
1. This document discusses using humor and metaphors in counseling work. It provides research showing the benefits of humor, such as reducing stress and strengthening relationships.
2. Guidelines are presented for appropriate use of humor, including observing a client's mood, starting slowly, and ensuring the humor is relevant and not a put-down.
3. Metaphors are discussed as a way to help clients understand concepts through familiar comparisons. Examples of career metaphors like describing software development as building a cathedral are provided.
5 verbal communication skills pdf free downloadliamanderson687
This document provides 13 tips for improving verbal communication skills. It discusses the importance of listening to others, over-communicating to ensure understanding, avoiding overreliance on visual aids, putting oneself in others' shoes, engaging audiences, accepting public speaking fears, restating key points, using frameworks like PIP (Purpose, Importance, Preview) to structure introductions, getting to know the audience, and focusing on earning respect rather than jokes. The tips are presented on a website focused on improving business communication skills.
The “Course Topics” series from Manage Train Learn and Slide Topics is a collection of over 4000 slides that will help you master a wide range of management and personal development skills. The 202 PowerPoints in this series offer you a complete and in-depth study of each topic. This presentation is on "Influencing Skills".
Housekeeping supervisor communication skills pdf free downloadandrenalombard
This document provides tips to improve communication skills for housekeeping supervisors. It discusses the importance of listening to others, over-communicating to ensure understanding, and avoiding overreliance on visual aids like PowerPoint. It also recommends putting oneself in others' shoes, asking for honest feedback, engaging audiences in discussions, speaking to others directly instead of just writing, accepting fears of public speaking, restating key points, understanding audiences, and focusing on earning respect rather than laughs. The tips are meant to help housekeeping supervisors strengthen their communication and better connect with others.
Engagement manager communication skills pdf free downloadmartinbilly11
This document provides tips for improving communication skills. It begins by recommending listening actively to fully understand others. It then discusses how presenters often overestimate how much an audience understands, so clear overcommunication is important. Later tips include avoiding overreliance on visual aids, engaging audiences through questions, soliciting honest feedback, and focusing on earning respect rather than laughs. The overall message is that strong communication requires understanding others, clearly conveying messages, and engaging audiences effectively.
Delivered as a workshop series for a Women in Business group associated with a local chamber of commerce, this presentation is designed to help emerging leaders discover their natural communication strengths and areas of improvement. Application to multiple professional scenarios is made with integrated experiential tasks and exercises.
To request this workshop for your organization, please contact us via our website @ www.DrakeRG.com.
Managing director communication skills pdf free downloadsimpsondave08
This document provides tips for improving communication skills. It begins by advising listeners to fully focus on the speaker without distractions. It then discusses how presenters often overestimate how much an audience understands, and recommends over-communicating ideas. Finally, it provides several additional tips for communicators such as avoiding overreliance on visual aids, engaging audiences, soliciting feedback, and focusing on earning respect rather than jokes. The document provides a total of 13 tips for strengthening communication skills.
Digital awareness combines traditional PR, content marketing, social media, and search to spread news further and faster to target audiences online. It allows creating conversations rather than just sharing static news. The document discusses using social media and blogs to create dialogue in addition to sharing news. It also provides three main guidelines for knowing, crafting, and training team communication styles and word usage. The objectives discuss repurposing content into different formats like blogs, articles and social media to further spread messages. Lastly, it talks about no longer having communication silos and integrating cross-promotion across different channels.
5 good communication skills pdf free downloadliamanderson687
This document provides 13 tips for improving communication skills. It begins by emphasizing the importance of listening to fully understand what is being communicated. It also stresses over-communicating key points to ensure the audience understands, and avoiding overreliance on visual aids like PowerPoint. Other tips include putting oneself in others' shoes, engaging humility, soliciting honest feedback, engaging audiences, addressing fears of public speaking, restating key points, and focusing on earning respect rather than laughs. The overall message is clear communication requires understanding audiences, fully listening, and restating important messages.
This document is a report summarizing an individual's results from a Fascination Advantage assessment. The assessment measures how a person's personality and communication style are perceived by others.
The report identifies the individual's primary and secondary communication advantages ("archetype") as Mystique and Innovation. It also provides adjectives to describe how others see them (nimble, unassuming, independent) and their top specialty adjectives.
The report advises the individual to focus on communicating using their primary and secondary advantages to be perceived as more authentic and confident. It also suggests areas for development, such as engaging more with teammates, to help implement ideas.
This document is Catherine Marrero's customized Fascination Advantage report. The report provides an analysis of Catherine's personality archetype based on her scores on the Fascination Advantage assessment. Catherine's primary advantage is Mystique, and her secondary advantage is Passion. This combination places her in the Subtle Touch archetype. The report describes the Subtle Touch archetype and how it manifests in Catherine's personality and communication style. It also outlines Catherine's top 5 specialty adjectives and provides tips for how she can maximize her advantages.
Atlanta BDPA Saturday Seminar - Critical Thinking - Branding & NetworkingDerrick Brown
This document outlines an agenda for a seminar on personal branding and networking. The seminar will cover defining personal brands, crafting brands, utilizing social media and visual resumes, and networking effectively. Participants will do exercises to identify their personal brands and develop elevator speeches. Ground rules are established, and introductions will be made. The seminar aims to help participants promote themselves, differentiate from competitors, and lock in jobs through strong personal branding and networking.
Persuasion the art of influencing peopleAlaa Balloul
This document discusses the importance of listening skills. It notes that people often listen without hearing or talk without thinking. Good listening requires removing distractions, not interrupting, and not finishing other people's sentences. The document provides tips for keeping an audience's attention, such as acknowledging when attention wavers. It also discusses the importance of body language, remembering names, asking questions, and focusing on the speaker.
An innovation and strategy consultant, Chris Ertel has years of experience advising senior executives of Fortune 500 companies, government agencies, and large nonprofit. Chris talks about his new book Moments of Impact: How to Design Strategic Conversations That Accelerate Change in this Business901 Podcast. I thought this excerpt from the podcast was a great “How to” for explaining his message. Related Podcast and Transcription: Planning Your Strategic Conversations
Being the charismatic leader behind the apple conglomerate can be described as perhaps one of the most dauntingly irreplaceable position ever. The man and the mind were both unfathomable and complex.
However all would agree that Steve Jobss was a committed and driven individual who only sought to seek the best always and expected the same from those around him. What we can all learn from him is right here.
The document is a customized report from a personality assessment called the Fascination Advantage Assessment. It provides the results of an individual named Michael Schuerman's assessment. The report identifies Michael's primary personality advantage as Innovation and his secondary advantage as Power, categorizing his overall archetype as the Maverick Leader. It then provides details about the characteristics and behaviors typically associated with the Maverick Leader archetype.
Here is some of my DRAFT thinking about how an interactive agency can utilize a Discovery Engagement methodology to evolve its strategy practice and address the client challenges of integrated omni-channel marketing/communications.
The document provides guidance on developing effective public speaking skills. It outlines the objectives of becoming an confident public speaker who can overcome the fear of public speaking and present persuasive speeches. It discusses the importance of communication skills and defines public speaking as communicating to inform, influence or entertain an audience. The document then provides tips for engaging audiences, such as telling them what they will learn, using silence and pauses effectively, and emphasizing key points. It also recommends using stories, humor and unexpected elements to hold attention. Maintaining composure and preparing for events are discussed as important communication skills.
This document is a report from a Fascination Advantage assessment that provides an individual named Danny Hawman with insights into their personality and communication style. The report indicates that Danny's primary advantage is Innovation, meaning creativity is their most effective mode of communication. Their secondary advantage is Power, and their archetype is labeled the Maverick Leader. The report then provides details about the Maverick Leader archetype, including how the world sees them and their top five speciality adjectives. It also includes coaching tips and an explanation of how Danny can apply their advantages.
The document is a personality assessment report for an individual named Bill Tenbusch. It identifies their primary personality archetype as the Guardian, with advantages of Power and Trust. It provides descriptions of how the world sees Guardians and what values they bring. It also includes coaching tips on how Bill can apply their archetype's traits and develop their leadership skills further.
The difference between Thought Leadership and Content MarketingOlivia Barrow
Many of the business leaders I speak to know they need to be doing something related to content marketing or thought leadership, but they don't know the difference between the two.
This slideshare was produced by Humanicity Copywriting as part of our client success series. For more content, go to humanicitycopy.com/stories/
HR has historically demanded a seat at the executive table where strategic business decisions are made. Getting the seat and actively playing a strategic role in the success of the business are both challenges in their own right. As a former CHRO, Tim reveals what the role is really about and what it was like to be in the boardroom. Tim will share insights into the business skills a CHRO should have and the challenges HR must face and find flexible solutions for once it reaches the top of the leadership hierarchy.
Tim Savage, Former Chief Human Resource Officer, Jumeirah Group
The Beginners Guide to Startup PR #startupprOnboardly
This document provides an overview of public relations strategies for startups. It discusses defining PR goals, researching target journalists, crafting effective pitches, and building relationships over time. The key lessons are to focus on developing genuine connections with journalists through engaging conversations rather than one-time pitches, and positioning your startup as solving a real problem for readers in order to attract media coverage.
Public speaking skills is too essential for any professional. A teacher, a manager, a company executive, a salesperson, or anyone of that sort need to improve his public speaking skills. It helps him improve his career life. It makes him confident. It helps him get more opportunities.
How to Become a Speaker with a Magnetic Personality.pdfAnshuman Tomar
Description: Learn the secret art of public speaking and draw in large crowds. Inside this eBook, you will discover the topics about being an efficient speaker, understanding your shortcomings and overcoming them, the three essentials to become a magnetic speaker, practically practicing your speech, coping with the crowd, how to speak onstage without hemming and hawing, putting your point across, the five essentials of a dazzling speech, the most effective part of a magnetic speech and improving yourself as a speaker. ►
Delivered as a workshop series for a Women in Business group associated with a local chamber of commerce, this presentation is designed to help emerging leaders discover their natural communication strengths and areas of improvement. Application to multiple professional scenarios is made with integrated experiential tasks and exercises.
To request this workshop for your organization, please contact us via our website @ www.DrakeRG.com.
Managing director communication skills pdf free downloadsimpsondave08
This document provides tips for improving communication skills. It begins by advising listeners to fully focus on the speaker without distractions. It then discusses how presenters often overestimate how much an audience understands, and recommends over-communicating ideas. Finally, it provides several additional tips for communicators such as avoiding overreliance on visual aids, engaging audiences, soliciting feedback, and focusing on earning respect rather than jokes. The document provides a total of 13 tips for strengthening communication skills.
Digital awareness combines traditional PR, content marketing, social media, and search to spread news further and faster to target audiences online. It allows creating conversations rather than just sharing static news. The document discusses using social media and blogs to create dialogue in addition to sharing news. It also provides three main guidelines for knowing, crafting, and training team communication styles and word usage. The objectives discuss repurposing content into different formats like blogs, articles and social media to further spread messages. Lastly, it talks about no longer having communication silos and integrating cross-promotion across different channels.
5 good communication skills pdf free downloadliamanderson687
This document provides 13 tips for improving communication skills. It begins by emphasizing the importance of listening to fully understand what is being communicated. It also stresses over-communicating key points to ensure the audience understands, and avoiding overreliance on visual aids like PowerPoint. Other tips include putting oneself in others' shoes, engaging humility, soliciting honest feedback, engaging audiences, addressing fears of public speaking, restating key points, and focusing on earning respect rather than laughs. The overall message is clear communication requires understanding audiences, fully listening, and restating important messages.
This document is a report summarizing an individual's results from a Fascination Advantage assessment. The assessment measures how a person's personality and communication style are perceived by others.
The report identifies the individual's primary and secondary communication advantages ("archetype") as Mystique and Innovation. It also provides adjectives to describe how others see them (nimble, unassuming, independent) and their top specialty adjectives.
The report advises the individual to focus on communicating using their primary and secondary advantages to be perceived as more authentic and confident. It also suggests areas for development, such as engaging more with teammates, to help implement ideas.
This document is Catherine Marrero's customized Fascination Advantage report. The report provides an analysis of Catherine's personality archetype based on her scores on the Fascination Advantage assessment. Catherine's primary advantage is Mystique, and her secondary advantage is Passion. This combination places her in the Subtle Touch archetype. The report describes the Subtle Touch archetype and how it manifests in Catherine's personality and communication style. It also outlines Catherine's top 5 specialty adjectives and provides tips for how she can maximize her advantages.
Atlanta BDPA Saturday Seminar - Critical Thinking - Branding & NetworkingDerrick Brown
This document outlines an agenda for a seminar on personal branding and networking. The seminar will cover defining personal brands, crafting brands, utilizing social media and visual resumes, and networking effectively. Participants will do exercises to identify their personal brands and develop elevator speeches. Ground rules are established, and introductions will be made. The seminar aims to help participants promote themselves, differentiate from competitors, and lock in jobs through strong personal branding and networking.
Persuasion the art of influencing peopleAlaa Balloul
This document discusses the importance of listening skills. It notes that people often listen without hearing or talk without thinking. Good listening requires removing distractions, not interrupting, and not finishing other people's sentences. The document provides tips for keeping an audience's attention, such as acknowledging when attention wavers. It also discusses the importance of body language, remembering names, asking questions, and focusing on the speaker.
An innovation and strategy consultant, Chris Ertel has years of experience advising senior executives of Fortune 500 companies, government agencies, and large nonprofit. Chris talks about his new book Moments of Impact: How to Design Strategic Conversations That Accelerate Change in this Business901 Podcast. I thought this excerpt from the podcast was a great “How to” for explaining his message. Related Podcast and Transcription: Planning Your Strategic Conversations
Being the charismatic leader behind the apple conglomerate can be described as perhaps one of the most dauntingly irreplaceable position ever. The man and the mind were both unfathomable and complex.
However all would agree that Steve Jobss was a committed and driven individual who only sought to seek the best always and expected the same from those around him. What we can all learn from him is right here.
The document is a customized report from a personality assessment called the Fascination Advantage Assessment. It provides the results of an individual named Michael Schuerman's assessment. The report identifies Michael's primary personality advantage as Innovation and his secondary advantage as Power, categorizing his overall archetype as the Maverick Leader. It then provides details about the characteristics and behaviors typically associated with the Maverick Leader archetype.
Here is some of my DRAFT thinking about how an interactive agency can utilize a Discovery Engagement methodology to evolve its strategy practice and address the client challenges of integrated omni-channel marketing/communications.
The document provides guidance on developing effective public speaking skills. It outlines the objectives of becoming an confident public speaker who can overcome the fear of public speaking and present persuasive speeches. It discusses the importance of communication skills and defines public speaking as communicating to inform, influence or entertain an audience. The document then provides tips for engaging audiences, such as telling them what they will learn, using silence and pauses effectively, and emphasizing key points. It also recommends using stories, humor and unexpected elements to hold attention. Maintaining composure and preparing for events are discussed as important communication skills.
This document is a report from a Fascination Advantage assessment that provides an individual named Danny Hawman with insights into their personality and communication style. The report indicates that Danny's primary advantage is Innovation, meaning creativity is their most effective mode of communication. Their secondary advantage is Power, and their archetype is labeled the Maverick Leader. The report then provides details about the Maverick Leader archetype, including how the world sees them and their top five speciality adjectives. It also includes coaching tips and an explanation of how Danny can apply their advantages.
The document is a personality assessment report for an individual named Bill Tenbusch. It identifies their primary personality archetype as the Guardian, with advantages of Power and Trust. It provides descriptions of how the world sees Guardians and what values they bring. It also includes coaching tips on how Bill can apply their archetype's traits and develop their leadership skills further.
The difference between Thought Leadership and Content MarketingOlivia Barrow
Many of the business leaders I speak to know they need to be doing something related to content marketing or thought leadership, but they don't know the difference between the two.
This slideshare was produced by Humanicity Copywriting as part of our client success series. For more content, go to humanicitycopy.com/stories/
HR has historically demanded a seat at the executive table where strategic business decisions are made. Getting the seat and actively playing a strategic role in the success of the business are both challenges in their own right. As a former CHRO, Tim reveals what the role is really about and what it was like to be in the boardroom. Tim will share insights into the business skills a CHRO should have and the challenges HR must face and find flexible solutions for once it reaches the top of the leadership hierarchy.
Tim Savage, Former Chief Human Resource Officer, Jumeirah Group
The Beginners Guide to Startup PR #startupprOnboardly
This document provides an overview of public relations strategies for startups. It discusses defining PR goals, researching target journalists, crafting effective pitches, and building relationships over time. The key lessons are to focus on developing genuine connections with journalists through engaging conversations rather than one-time pitches, and positioning your startup as solving a real problem for readers in order to attract media coverage.
Public speaking skills is too essential for any professional. A teacher, a manager, a company executive, a salesperson, or anyone of that sort need to improve his public speaking skills. It helps him improve his career life. It makes him confident. It helps him get more opportunities.
How to Become a Speaker with a Magnetic Personality.pdfAnshuman Tomar
Description: Learn the secret art of public speaking and draw in large crowds. Inside this eBook, you will discover the topics about being an efficient speaker, understanding your shortcomings and overcoming them, the three essentials to become a magnetic speaker, practically practicing your speech, coping with the crowd, how to speak onstage without hemming and hawing, putting your point across, the five essentials of a dazzling speech, the most effective part of a magnetic speech and improving yourself as a speaker. ►
Innovative Business Plan Presentations Turning Ten Minutes KiyokoSlagleis
Innovative Business Plan Presentations: Turning Ten Minutes
into Competitive Success
Right or wrong, people form a perception about how competent you are by how
you present yourself when you stand and speak. They also form perceptions
about the company you represent based on your performance. Does that make
you nervous? It should! Never before in the history of mankind has more been
riding on the effectiveness of a person's presentation.
In fact, public speaking is an easy way to set yourself apart from your
competition, because when you stand up and say what you want to say, they
way that you want to say it, you are doing what 95% of the people in the
audience wish they could do! A person who is confident in front of a group gives
off an air of competence, whereas a person who fumbles might leave a negative
impression.
There are many occasions when you, as a small business owner, will be called
upon to explain your business. These presentations will be given to many diverse
groups including potential customers, bankers, suppliers, and investors. Each
group requires different information about your business and it should be
presented in a format appropriate to the situation.
Along with computer literacy, professional presentation skills are becoming a new
survival skill in the workplace. Not only do people enjoy presenters who are
inviting, engaging and informative, in today's hypercompetitive marketplace,
presenters have to persuade and inspire to obtain a bid, win a contract, gain the
confidence of an ally in a high-stakes competitive task, and motivate others to
overcome impossible obstacles.
Words have the ability to change the way that people think, the way the people
believe, and can even change their values. If you can alter someone's values,
then you can redirect their actions. From values, actions will flow. From beliefs,
come a person's subsequent behaviors.
On the other hand, technical expertise and proficiency without the ability to
communicate will render us inefficient and ineffective. According to research,
people would rather die than stand in front of people and make a speech. The
top three things people are afraid of are public speaking, death, and snakes!
Since you as a businessperson will be required to make presentations, sales
pitches, pleas for cash, and so on, it is imperative that you recognize that
nervousness is a part of the communication experience, and find ways to
channel that anxiety into useful energy.
Are you nervous about your public speaking skills? Developing and delivering
business presentations, just like most functions in business, are formulaic and
are a learned skill. Learn the formula, practice the skill and you will gain
competency as a presenter. This document is part of learning the formula. You
will have to provide the practice to learn and master the skill.
You are going to be giving presentations in boardrooms. You are going to be
presen ...
Innovative Business Plan Presentations Turning Ten Minutes .docxcarliotwaycave
Innovative Business Plan Presentations: Turning Ten Minutes
into Competitive Success
Right or wrong, people form a perception about how competent you are by how
you present yourself when you stand and speak. They also form perceptions
about the company you represent based on your performance. Does that make
you nervous? It should! Never before in the history of mankind has more been
riding on the effectiveness of a person's presentation.
In fact, public speaking is an easy way to set yourself apart from your
competition, because when you stand up and say what you want to say, they
way that you want to say it, you are doing what 95% of the people in the
audience wish they could do! A person who is confident in front of a group gives
off an air of competence, whereas a person who fumbles might leave a negative
impression.
There are many occasions when you, as a small business owner, will be called
upon to explain your business. These presentations will be given to many diverse
groups including potential customers, bankers, suppliers, and investors. Each
group requires different information about your business and it should be
presented in a format appropriate to the situation.
Along with computer literacy, professional presentation skills are becoming a new
survival skill in the workplace. Not only do people enjoy presenters who are
inviting, engaging and informative, in today's hypercompetitive marketplace,
presenters have to persuade and inspire to obtain a bid, win a contract, gain the
confidence of an ally in a high-stakes competitive task, and motivate others to
overcome impossible obstacles.
Words have the ability to change the way that people think, the way the people
believe, and can even change their values. If you can alter someone's values,
then you can redirect their actions. From values, actions will flow. From beliefs,
come a person's subsequent behaviors.
On the other hand, technical expertise and proficiency without the ability to
communicate will render us inefficient and ineffective. According to research,
people would rather die than stand in front of people and make a speech. The
top three things people are afraid of are public speaking, death, and snakes!
Since you as a businessperson will be required to make presentations, sales
pitches, pleas for cash, and so on, it is imperative that you recognize that
nervousness is a part of the communication experience, and find ways to
channel that anxiety into useful energy.
Are you nervous about your public speaking skills? Developing and delivering
business presentations, just like most functions in business, are formulaic and
are a learned skill. Learn the formula, practice the skill and you will gain
competency as a presenter. This document is part of learning the formula. You
will have to provide the practice to learn and master the skill.
You are going to be giving presentations in boardrooms. You are going to be
presen ...
Final Speech: Final Reflection On Public Speaking
Public Speaking Self Reflection
Strengths And Weaknesses In Public Speaking
What Is Public Speaking Essay
Personal Progression of Public Speaking Essay
Reflection On Public Speaking
Public Speech On Public Speaking
Personal and Public Speech Skills Essay
Public Speech On Public Speaking
Art of Public Speaking
Essay On Public Speaking
Fear Of Public Speaking Essay
Essay on Public Speech
Essay On Public Speaking
Public Speech On Public Speaking
Public Speaking Essay
Fear of public speaking Essay
Public Speaking Goals
Reflective Essay On Public Speaking
The Importance of Public Speaking
Top 10 Powertips for Speaking with PassionRae Stonehouse
Have you noticed audience members snoring during your presentations?
Have you been thinking that your audience has been agreeing with you when they are really dozing off?
Have you been advised that your presentations need more life?
Rae Stonehouse DTM aka Mr. Emcee provides sage advise on how to add passion to your presentations.
Practical Tips for Powerful PresentationsChris Heinz
Increasingly, energy managers (or anyone with an idea) must present ideas to groups of people. Whether it’s proving return on investment for an upcoming purchase, sharing the results of an energy efficiency project, or enlisting coworkers to conserve energy, these ideas are important.
However, few energy managers are ever trained in preparing presentations and speaking to groups, so high stakes presentations receive low stakes preparations. The important ideas get fumbled.
But in this webinar, Chris Heinz, speaker and VP of Marketing for EnergyCAP, Inc., provides practical tips for delivering powerful presentations.
Borrowing from presentation experts Nancy Duarte and Dan Roam, Heinz will discuss how to:
- delight your audience
- say what you mean
- use storytelling
- make your slides shine
- deliver your presentation so people care
Say goodbye to mediocre presentations and deliver powerful presentations every time.
Increasingly, energy managers must present ideas to groups of people. Whether it’s proving return on investment for an upcoming purchase, sharing the results of an energy efficiency project, or enlisting coworkers to conserve energy, these ideas are important.
However, few energy managers are ever trained in preparing presentations and speaking to groups, so high stakes presentations receive low stakes preparations. The important ideas get fumbled.
But in this webinar, Chris Heinz, speaker and VP of Marketing for EnergyCAP, Inc., provides practical tips for delivering powerful presentations.
Borrowing from presentation experts Nancy Duarte and Dan Roam, Heinz will discuss how to:
- delight your audience
- say what you mean
- use storytelling
- make your slides shine
- deliver your presentation so people care
Say goodbye to mediocre presentations and deliver powerful presentations every time.
This document discusses 6 secrets to sales success for introverts. It analyzes traits commonly associated with introversion and argues that they can actually be strengths in a sales context. The 6 traits discussed are: 1) Enjoying thinking and planning internally, 2) Not giving out personal information readily, 3) Being seen as a good listener, 4) Having good eye contact when listening, 5) Losing energy at social events as time progresses, 6) Taking time to reflect before speaking if not very familiar with a subject. The document aims to encourage introverts that they can leverage their natural traits to succeed in sales instead of feeling they need to behave more like extroverts.
This document provides guidance on developing an effective elevator pitch in 4 phases: 1) Make it memorable and establish a common connection with the audience, 2) Show how you are relevant to the audience, 3) Communicate your skills concisely, and 4) Engage the audience through questions and active listening. It emphasizes the importance of tailoring the pitch based on research of the audience, finding a shared interest to connect on, and highlighting how your skills can benefit the other person. Regular practice is recommended to feel comfortable delivering the pitch, including practicing explaining your work to younger audiences to distill it down to essential elements. The goal is to leave a memorable impression of your value in a short interaction.
The document provides tips on how to become a world-class presenter by going beyond merely being presentable. It discusses overcoming the fear of public speaking by focusing on the audience, ensuring the topic is relevant, and focusing on the specific task at hand and desired outcome. It emphasizes the importance of thoroughly researching the audience and finding a "hot angle" to present even old topics in a new engaging way. It notes this is just an overview and there are many tools in the presenter's toolbox to utilize, encouraging practicing speaking in everyday life to build confidence and habits for formal presentations.
This document provides an overview of an entrepreneur pitch toolkit created by the Nasdaq Entrepreneurial Center, U.S. Chamber of Commerce, and Value Partnerships. The toolkit contains various resources to help entrepreneurs master the art of pitching, including tips on delivering lean, persuasive pitches; creating effective presentations; overcoming public speaking fears; negotiating deal terms; and preparing a business to be media-ready. The toolkit covers the different stages of pitching, from initial presentation to potential deal negotiation, and provides video and written guides from industry experts on each topic. The goal is to give entrepreneurs the tools and resources needed for pitch success at various stages.
I prepared this in the training i gave to BMs to activate their role. good material and i would suggest giving some debate skills to measure communication levels.
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This document discusses improving sales success by focusing on thinking, language, and process. It emphasizes embracing unique value, communicating in a genuine manner, and leading the sales process from a position of equality. The author will provide ideas over the coming months to help readers become more disciplined in their thinking, language, and process for developing new business.
The document provides tips for improving presentation skills. It discusses how presentation skills are important for communicating ideas and achieving goals. Some key tips include outlining presentations, making eye contact with the audience, being confident, and providing good examples to make concepts relatable. Overall, the document stresses the importance of practice to help presenters handle unexpected situations and deliver engaging presentations.
How to Deliver a Great Presentation
10 tips aganist stagefright, how to prepare a presentation and how to deliver.
Also see youtube "Ever presentation ever: FAIL"
Dirk Hannemann, Berlin
Trainer Kommunikation
www.hannemann-training.de
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1. hbr.org | November 2008 | Harvard Business Review 115
MichelleChang
Managing Yourself
BY NICK MORGAN
How to Become an
Authentic Speaker
Even sincere speeches often come across as contrived. A four-step process will
help you create a true emotional connection with your audience.
AT A COMPANYWIDE sales meeting, Carol, a vice president
of sales, strides energetically to the podium, pauses for a few
seconds to look at the audience, and then tells a story from
her days as a field rep. She deftly segues from her anecdote
to a positive assessment of the company’s sales outlook for
the year, supplementing her speech with colorful slides show-
ing strong growth and exciting new products in the pipeline.
While describing those products, she accents her words with
animated gestures.
Having rehearsed carefully in front of a small audience of
trusted colleagues, all of whom liked her message and her
energy, she now confidently delivers the closer: Walking to the
edge of the stage, she scans the room and challenges her listen-
ers to commit to a stretch sales goal that will put many of them
in the annual winners’ circle.
But Carol senses that something’s amiss. The audience isn’t
exhibiting the kind of enthusiasm needed to get the year off to
a great start. She begins to panic: What’s happening? Is there
anything she can do to salvage the situation?
We all know a Carol. (You may be one yourself.) We’ve all
heard speeches like hers, presentations in which the speaker
is apparently doing all the right things, yet something – some-
thing we can’t quite identify – is wrong.
If asked about these speeches, we might describe them as
“calculated,”“insincere,”“not real,”or“phoned in.”We probably
wouldn’t be able to say exactly why the performance wasn’t
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2. 116 Harvard Business Review | November 2008 | hbr.org
Managing Yourself How to Become an Authentic Speaker
compelling. The speaker just didn’t
seem authentic.
In today’s difficult economy, and es-
pecially in the aftermath of numerous
scandals involving individual executives,
employees and shareholders are more
skeptical than ever. Authenticity – in-
cluding the ability to communicate au-
thentically with others – has become an
important leadership attribute. When
leaders have it, they can inspire their fol-
lowers to make extraordinary efforts on
behalf of their organizations.When they
don’t, cynicism prevails and few employ-
ees do more than the minimum neces-
sary to get by.
In my 22 years of working as a com-
munications coach, I have seen again
and again how hard it is for managers
to come across in public communica-
tions as authentic – even when they pas-
sionately believe their message. Why is
this kind of communication so difficult?
Why can’t people just stand up and tell
the truth?
What Science Teaches Us
The answer lies in recent research into
the ways our brains perceive and pro-
cess communication. We all know by
now the power of nonverbal commu-
nication – what I call the “second con-
versation.” If your spoken message and
your body language are mismatched,
audiences will respond to the nonver-
bal message every time. Gestures speak
louder than words. And that means you
can’t just stand up and tell the truth.
You’ll often hear someone say in advance
of a speech, “I don’t want to look over-
rehearsed, so I’m going to wing it.” But
during the presentation his body lan-
guage will undermine his credibility. Be-
cause he’s in a stressful situation with no
preparation,he’ll appear off-kilter.What-
ever the message of his words,he’ll seem
to be learning as he goes – not likely to
engender confidence in a leader.
So preparation is important. But the
traditional approach – careful rehearsal
like Carol’s – often doesn’t work ei-
ther. That’s because it usually involves
specific coaching on nonverbal ele-
ments –“maintain eye contact,”“spread
your arms,” “walk out from behind the
podium”– that can ultimately make the
speaker seem artificial. The audience
can see the wheels turning in her head
as she goes through the motions.
Why does this calculated body lan-
guage come off as inauthentic? Here’s
where the brain research comes in.
We’re learning that in human beings the
second, nonverbal conversation actually
starts first, in the instant after an emo-
tion or an impulse fires deep within the
brain but before it has been articulated.
Indeed, research shows that people’s
natural and unstudied gestures are of-
ten indicators of what they will think
and say next.
You might say that words are after-
the-fact explanations of why we just ges-
tured as we did. Think of something as
simple as a hug: The impulse to embrace
someone begins before the thought that
you’re glad to see him or her has fully
formed, much less been expressed aloud.
Or think about a typical conversation:
Reinforcement, contradiction, and com-
mentary arise first in gesture. We nod
vigorously, shake our heads, roll our
eyes, all of which express our reactions
more immediately – and more power-
fully – than words can.
If gesture precedes conscious thought
and thought precedes words – even if by
no more than a tiny fraction of a sec-
ond – that changes our thinking about
speech preparation. When coached in
the traditional way, rehearsing specific
gestures one by one, speakers end up
employing those gestures at the same
time that – or even slightly after – they
speak the associated words. Although
audiences are not consciously aware of
this unnatural sequence, their innate
ability to read body language leads them
to feel that something’s wrong – that the
speaker is inauthentic.
“Rehearsing” Authenticity
So if neither casual spontaneity nor tra-
ditional rehearsal leads to compelling
communication, how can you prepare
for an important presentation? You have
to tap into the basic impulses underlying
your speech. These should include four
powerful aims: to be open, to connect,
to be passionate, and to listen. Each of
these aims informs nearly all successful
presentations.
Rehearse your speech with them in
mind. Try practicing it four ways, adopt-
ing the mind-set of each aim in turn,
feeling it more than thinking about it.
Forget about rehearsing specific gestures.
If you are able to sincerely realize these
feelings, your body language will take
care of itself, emerging naturally and at
the right moment. (The approach de-
scribed here may also lead you to refine
some of your verbal message, to make it
accord with your nonverbal one.) When
you actually deliver the speech,continue
to focus on the four underlying aims.
Note the paradox here.This method is
designed to achieve authenticity through
the mastery of a calculated process. But
authenticity arises from the four aims,
or what I call “intents,” that I have men-
tioned. If you can physically and emo-
tionally embody all four, you’ll achieve
the perceived and real authenticity that
creates a powerful bond with listeners.
IDEA IN BRIEF
Natural body language con-!
veys an emotion before we’ve
expressed it in words – so the
timing of practiced gestures to
accompany a speech will make
them seem artificial.
Instead of rehearsing ges-!
tures to make a speech feel
authentic, you should tap into
four fundamental aims, or “in-
tents,” of a good presentation:
to be open with your listeners,
to connect with them, to be
passionate about your topic,
and to listen to messages
from your audience, whether
spoken or unspoken.
In practicing a speech, work!
to get into the mind-set
of each of these aims and
you’ll achieve the perceived
and actual authenticity that
creates a powerful bond with
audiences.
1592 Morgan.indd 1161592 Morgan.indd 116 10/6/08 12:58:45 PM10/6/08 12:58:45 PM
3. What Underlies an Authentic
Speech
Creating that bond isn’t easy. Let me of-
fer some advice for tapping into each of
the four intents.
The intent to be open with your
audience. This is the first and in some
ways the most important thing to focus
on in rehearsing a speech,because if you
come across as closed, your listeners will
perceive you as defensive – as if they
somehow represent a threat. Not much
chance for communication there.
How can you become more open? Try
to imagine giving your presentation to
someone with whom you’re completely
relaxed – your spouse, a close friend,
your child. Notice what that mental pic-
ture looks like but particularly what it
feels like. This is the state you need to be
in if you are to have an authentic rap-
port with your audience.
People’s natural and unstudied
gestures are often indicators of what
they will think and say next.
Try a risk-free issue:
rotman.utoronto.ca/must-read
“IF YOU
DON’T GET
ROTMAN
MAGAZINE,
YOU
SHOULD.
IN FACT,
GET ALL
THE BACK
ISSUES.”
– Bruce Nussbaum
Assistant Managing Editor,
BusinessWeek
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4. 118 Harvard Business Review | November 2008 | hbr.org
Managing Yourself How to Become an Authentic Speaker
If it’s hard to create this mental image,
try the real thing. Find a patient friend
and push yourself to be open with him
or her. Notice what that scene looks like
and, again, how you feel. Don’t overin-
tellectualize: This is a bit like practicing
a golf swing or a tennis serve. Although
you might make tiny mental notes about
what you’re doing, they shouldn’t get in
the way of recognizing a feeling that you
can try to replicate later.
Openness immediately feels risky to
many people. I worked with a CEO who
was passionate about his work, but his
audiences didn’t respond. He realized
that he’d learned as a boy not to show
emotion precisely about the things that
meant the most to him. We had to re-
place this felt experience with one of
talking to a close friend he was excited
to see.
Let’s go back to Carol (a composite
of several clients). As she works on feel-
ing more open in her presentations, her
face begins to light up with a big smile
when she speaks, and her shoulders re-
lax. She realizes that without meaning
to,she has come across as so serious that
she has alienated her audiences.
A change in nonverbal behavior can
affect the spoken message. Over and
over, I’ve seen clients begin speaking
more comfortably – and more authen-
tically – as the intent to be more open
physically led to a more candid expres-
sion of their thoughts.
The intent to connect with your
audience. Once you begin to feel open,
and you’ve stored away the memory of
what it looks and feels like, you’re ready
to practice the speech again, this time
focusing on the audience. Think about
wanting – needing – to engage your lis-
teners. Imagine that a young child you
know well isn’t heeding you. You want
to capture that child’s attention how-
ever you can. You don’t strategize – you
simply do what feels natural and appro-
priate. You increase the intensity or vol-
ume of your voice or move closer.
You also want to keep your audience’s
attention. Don’t let listeners slide away
into their thoughts instead of following
yours. Here, you might transform your
young child into a teenager and imagine
yearning to keep this easily distractible
listener focused on your words.
If openness is the ante that lets you
into the game, connection is what keeps
the audience playing. Now that Carol
is intent on being connected with her
listeners, she realizes that she typically
waits too long – in fact, until the very
end of her speech – to make contact with
them. She begins her next presentation
by reaching out to audience members
who have contributed significantly to
the company’s sales success,establishing
a connection that continues throughout
her speech.
The intent to be passionate about
your topic. Ask yourself what it is that
you feel deeply about. What’s at stake?
What results do you want your presenta-
tion to produce? Are you excited about
the prospects of your company? Worried
that they look bleak? Determined to im-
prove them?
Focus not on what you want to say
but on why you’re giving the speech and
how you feel about that. Let the under-
lying emotion come out (once you’ve
identified it, you won’t need to force it)
in every word you deliver during this
round of rehearsal.Then raise the stakes
for yourself: Imagine that somebody in
the audience has the power to take ev-
erything away from you unless you win
him or her over with your passionate
argument.
I worked with a senior partner at a
consulting firm who was planning to
talk to her colleagues about the things
at the firm she valued and wanted to
pass on to the next generation as she
got ready to retire. Her speech, when
she began practicing it, was a crystal-
clear but dull commentary on the im-
portance of commitment and hard work.
As she began focusing on the emotion
beneath the speech, she recalled how
her mother,a dancer,had instilled in her
the value of persisting no matter what
the obstacles. She decided to acknowl-
edge her mother in her talk. She said
that her mother, then 92, had never let
the pain and difficulties she had expe-
rienced during her career obscure her
joy in performing. Although the speaker
shed most of her tears during rehearsal,
her passion transformed the talk into
something memorable.
Somewhat more prosaically, Carol be-
gins to think about what she’s passion-
ate about – her determination to beat a
close competitor – and how that might
inform her presentations. She realizes
that this passion fuels her energy and
excitement about her job. She infuses
her next speech with some of that pas-
sion and immediately comes across as
more human and engaging.
The intent to “listen” to your audi-
ence. Now begin thinking about what
your listeners are likely to be feeling
when you step up to begin your presen-
tation.Are they excited about the future?
Worried about bad sales news? Hope-
ful they can keep their jobs after the
merger? As you practice, imagine your-
self watching them very closely, looking
for signs of their response to you.
Of course, your intent to discover the
audience’s emotional state will be most
important during the actual presenta-
tion. Usually your listeners won’t actu-
ally be talking to you, but they will be
sending you nonverbal messages that
you’ll need to pick up and respond to.
This isn’t as hard as it may sound. As a
fellow member of the human race, you
Don’t overintellectualize: Working to
be open is a bit like practicing a golf
swing or a tennis serve.
1592 Morgan.indd 1181592 Morgan.indd 118 10/6/08 12:59:00 PM10/6/08 12:59:00 PM
5. are as expert as your audience in reading
body language – if you have an intent to
do so. As you read the messages your lis-
teners are sending with their bodies,you
may want to pick up the pace, vary your
language,even change or eliminate parts
of your talk. If this leads you to involve
the audience in a real dialogue – say,
by asking an impromptu question – so
much the better.
If time has been set aside for ques-
tions at the end of your presentation,
you’ll want to listen to the audience
with your whole body, keeping your-
self physically and psychologically still
in the way you might when someone
is telling you something so important
that you dare not miss a word. With-
out thinking about it, you’ll find your-
self leaning forward or nodding your
head – gestures that would appear un-
natural if you were doing them because
you’d been told to.
Of course, listening to and respond-
ing to an audience in the middle of your
speech requires that you have your ma-
terial down cold. But you can also take
what your listeners tell you and use it to
improve future presentations. I worked
with a sales executive who had been so
successful that she began touring the
world in order to share her secrets with
others. In listening to audiences, pay-
ing attention to their bodies as well as
their words, she began to realize that
they didn’t just want to receive what
she had to say; they wanted to give her
something in return. The executive’s
speeches were inspiring, and her listen-
ers wanted to thank her. So we designed
a brief but meaningful ceremony near
the end of her speech that allowed the
audience members to get up, interact
with one another, and give back to the
speaker some of the inspiration she was
giving them.
Consider Carol once again. Because
of her intent to pick up on her listeners’
emotions, Carol begins to realize over
the course of several speeches that she
has been wrongly assuming that her
salespeople share her sense of urgency
about their major competitor. She re-
solves to spend more time at the begin-
ning of her next presentation explaining
why stretch goals are important. This
response to her listeners’ state of mind,
when combined with her own desire
to be open, connected, and passion-
ate, strengthens her growing ability to
come across as – and be – an authentic
speaker.
Nick Morgan (nick@publicwords.com) is
the founder of Public Words, a commu-
nications coaching firm, and the author
of“The Kinesthetic Speaker: Putting
Action into Words”(HBR April 2001).
His new book, Trust Me: Four Steps to
Authenticity and Charisma, is scheduled
for publication in December 2008 by
Jossey-Bass.
Reprint R0811H
To order, see page 139.
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