SlideShare a Scribd company logo
How Testing Stops
Product Changes Harming
Your Organic Performance
Emily Potter | SearchPilot
https://www.slideshare.net/EmilyPotter7
@e_mpotter
Your organisational
structure is killing your
organic traffic
2 teams
want to
change
sites
Marketing
(SEO)
teams
Product
teams
Most companies Product and SEO are siloed
Jira
Backlog (Open tickets: 330) In progress Code review Done
Jira
Backlog (Open tickets: 330) In progress Code review Done
SEO
SEO
SEO
SEO
Announcing Core Web Vitals
“
Optimizing for [user experience] makes the web more
delightful for users across all web browsers and
surfaces ... We believe this will contribute to business
success on the web as users grow more engaged and
can transact with less friction.
”
@e_mpotter
Google’s Push for a “More Delightful Web”
2008
Google
Chrome
released
@e_mpotter
Google’s Push for a “More Delightful Web”
2008
Google
Chrome
released
2009
Page Speed
Extension
@e_mpotter
Google’s Push for a “More Delightful Web”
2008
Google
Chrome
released
2010
Site speed
a ranking
factor
2009
Page Speed
Extension
@e_mpotter
Google’s Push for a “More Delightful Web”
2008
Google
Chrome
released
2010
Site speed
a ranking
factor
2009
Page Speed
Extension
2011
Page Speed
Service
@e_mpotter
Google’s Push for a “More Delightful Web”
2008
Google
Chrome
released
2010
Site speed
a ranking
factor
2012
PageSpeed
Insights in
Chrome
2009
Page Speed
Extension
2011
Page Speed
Service
@e_mpotter
Google’s Push for a “More Delightful Web”
2008
Google
Chrome
released
2010
Site speed
a ranking
factor
2012
PageSpeed
Insights in
Chrome
2009
Page Speed
Extension
2011
Page Speed
Service
2017
CrUX
Released
@e_mpotter
Google’s Push for a “More Delightful Web”
2008
Google
Chrome
released
2010
Site speed
a ranking
factor
2012
PageSpeed
Insights in
Chrome
2009
Page Speed
Extension
2011
Page Speed
Service
2017
CrUX
Released
2019
Speed
Report in
GSC
@e_mpotter
Core Web Vitals is just the latest evolution
“
Web Vitals and Core Web Vitals represent the best
available signals developers have today to measure
quality of experience across the web, but these
signals are not perfect and future improvements or
additions should be expected.
”
@e_mpotter
Google is trying
to create a
proxy for user
experience
Both need to be kept in mind
Core Web Vitals will evolve over time
Core Web Vitals aims to measure user experience
(Which means this will be the aim of future updates too)
@e_mpotter
CRO is a sustainable tool to optimise for UX
Core Web Vitals will evolve over time
Core Web Vitals aims to measure user experience
(Which means this will be the aim of future updates too)
@e_mpotter
Jira
Backlog (Open tickets: 330) In progress Code review Done
CRO testing helps with prioritisation
CRO & SEO relationship sometimes obvious
Other times …
not so much
Other times …
not so much
Other times …
not so much
Yet organic traffic steady over recent years
Source: Sistrix
Organic search
and UX are not
1:1
That’s why this breaks down in today’s
world
[ Image here ]
A focus on CRO without SEO comes at a cost
Testing purely for CRO isn’t enough
?
How can we bring
product on side?
You need the money numbers
Dallas Flights
Search
Austin Flights
Search
Boston Flights
Search
NYC Flights
Search
LA Flights
Search
Seattle Flights
Search
Control Pages
Variant Pages
Dallas Flights
Search
Austin Flights
Search
Boston Flights
Search
NYC Flights
Search
LA Flights
Search
Seattle Flights
Search
SEO A/B testing gives the money numbers
@e_mpotter
Benefits of testing for SEO
Justifies the value of SEO outside of the team
@e_mpotter
Benefits of testing for SEO
Justifies the value of SEO outside of the team
Helps prioritise changes in dev queue alongside UX
@e_mpotter
Testing lets us
prove the impact of
SEO changes
Review schema = +13% to organic traffic
sessions
time
@e_mpotter
New
Product
Initiative
Key product details:
price, colours, sizes
Reviews
Quisque ornare odio orci, vel placerat risus rhoncus vitae.
View more information
Product information
Lorem ipsum dolor sit amet, consectetur adipiscing elit.
Add to cart
Product information
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi
luctus viverra condimentum. Sed efficitur tellus massa, vel
interdum metus blandit non. Suspendisse sollicitudin imperdiet
mauris. Quisque ornare odio orci, vel placerat risus rhoncus
vitae. Quisque ac tristique est.
Product name
Key product details:
price, colours, sizes
Add to cart
Reviews
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi
luctus viverra condimentum
Product name
View more information
“A” Page “B” Page
CRO product page template redesign
Template
fully
modernised
New template is a big winner for CRO
conversion
rate
weeks run
Variant
Control
Key
@e_mpotter
Organic search
and UX are not
1:1
Key product details:
price, colours, sizes
Reviews
Quisque ornare odio orci, vel placerat risus rhoncus vitae.
View more information
Product information
Lorem ipsum dolor sit amet, consectetur adipiscing elit.
Add to cart
Product information
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi
luctus viverra condimentum. Sed efficitur tellus massa, vel
interdum metus blandit non. Suspendisse sollicitudin imperdiet
mauris. Quisque ornare odio orci, vel placerat risus rhoncus
vitae. Quisque ac tristique est.
Product name
Key product details:
price, colours, sizes
Add to cart
Reviews
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi
luctus viverra condimentum
Product name
View more information
“A” Page “B” Page
Follow-up SEO experiment
Template
fully
modernised
-6% decline to organic traffic
sessions
time
@e_mpotter
Net impact on conversions was still positive
SEO hypothesis was tabs hurt organic traffic
Product information
Lorem ipsum dolor sit amet, consectetur adipiscing elit.
View more information
Key
content
collapsed
into tabs
Read more
Reviews
Quisque ornare odio orci, vel placerat risus rhoncus vitae.
View more information
“B” Page
Key product details:
price, colours, sizes
Add to cart
Product name
“B” Page “C” Page
Template redesign follow-up
Key product details:
price, colours, sizes
Add to cart
Product name
Reviews
Lorem ipsum dolor sit amet, consectetur adipiscing elit.
Morbi luctus viverra condimentum
Product information
Lorem ipsum dolor sit amet, consectetur adipiscing elit.
Morbi luctus viverra condimentum. Sed efficitur tellus
massa, vel interdum metus blandit non. Suspendisse
sollicitudin imperdiet mauris. Quisque ornare odio orci, vel
placerat risus rhoncus vitae. Quisque ac tristique est.
Reviews
Quisque ornare odio orci, vel placerat risus rhoncus vitae.
View more information
Product information
Lorem ipsum dolor sit amet, consectetur adipiscing elit.
View more information Bringing
content
out of
tabs
+13% increase to organic traffic
sessions
time
@e_mpotter
?
What would have
happened without
SEO testing?
Unexplained organic traffic loss
Unable to accurately weigh trade offs
Missed opportunity to grow organic
Testing for CRO & SEO together
Testing the full funnel means we can learn the net
impact
@e_mpotter
Testing for CRO & SEO together
Testing the full funnel means we can learn the net
impact
Testing for both CRO and SEO together brings the
expertise of both teams together
@e_mpotter
SEO & Product teams need to work together
This improves both channels
@e_mpotter
Jira
Backlog (Open tickets: 200) In progress Code review Done
SEO
SEO changes are better prioritised
Add SEO content
Remove price in title
SEO optimisations are beautified
Plain HTML
transformed
in line with
product
@e_mpotter
Organic traffic starts to grow
@e_mpotter
And so does the bottom line
@e_mpotter
Takeaways
Core Web Vitals will evolve over time
“
Web Vitals and Core Web Vitals represent the best
available signals developers have today to measure
quality of experience across the web, but these
signals are not perfect and future
improvements or additions should be
expected.
”
CWV proxy for UX; CRO offers safeguard
Organic and UX not a 1:1 relationship
Key product details:
price, colours, sizes
Reviews
Quisque ornare odio orci, vel placerat risus rhoncus vitae.
View more information
Product information
Lorem ipsum dolor sit amet, consectetur adipiscing elit.
Add to cart
Product information
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi
luctus viverra condimentum. Sed efficitur tellus massa, vel
interdum metus blandit non. Suspendisse sollicitudin imperdiet
mauris. Quisque ornare odio orci, vel placerat risus rhoncus
vitae. Quisque ac tristique est.
Product name
Key product details:
price, colours, sizes
Add to cart
Reviews
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi
luctus viverra condimentum
Product name
View more information
“A” Page “B” Page
Positive for CRO
Negative for
SEO
SEO & Product need to work together
Harmonisation of SEO & Product is a great
business opportunity
Thanks!
Sign up to our case study email list!
@e_mpotter

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How Testing Stops Product Changes Harming Your Organic Performance - BrightonSEO 2021

  • 1. How Testing Stops Product Changes Harming Your Organic Performance Emily Potter | SearchPilot https://www.slideshare.net/EmilyPotter7 @e_mpotter
  • 2. Your organisational structure is killing your organic traffic
  • 6. Most companies Product and SEO are siloed
  • 7. Jira Backlog (Open tickets: 330) In progress Code review Done
  • 8. Jira Backlog (Open tickets: 330) In progress Code review Done SEO SEO SEO SEO
  • 9.
  • 10. Announcing Core Web Vitals “ Optimizing for [user experience] makes the web more delightful for users across all web browsers and surfaces ... We believe this will contribute to business success on the web as users grow more engaged and can transact with less friction. ” @e_mpotter
  • 11. Google’s Push for a “More Delightful Web” 2008 Google Chrome released @e_mpotter
  • 12. Google’s Push for a “More Delightful Web” 2008 Google Chrome released 2009 Page Speed Extension @e_mpotter
  • 13. Google’s Push for a “More Delightful Web” 2008 Google Chrome released 2010 Site speed a ranking factor 2009 Page Speed Extension @e_mpotter
  • 14. Google’s Push for a “More Delightful Web” 2008 Google Chrome released 2010 Site speed a ranking factor 2009 Page Speed Extension 2011 Page Speed Service @e_mpotter
  • 15. Google’s Push for a “More Delightful Web” 2008 Google Chrome released 2010 Site speed a ranking factor 2012 PageSpeed Insights in Chrome 2009 Page Speed Extension 2011 Page Speed Service @e_mpotter
  • 16. Google’s Push for a “More Delightful Web” 2008 Google Chrome released 2010 Site speed a ranking factor 2012 PageSpeed Insights in Chrome 2009 Page Speed Extension 2011 Page Speed Service 2017 CrUX Released @e_mpotter
  • 17. Google’s Push for a “More Delightful Web” 2008 Google Chrome released 2010 Site speed a ranking factor 2012 PageSpeed Insights in Chrome 2009 Page Speed Extension 2011 Page Speed Service 2017 CrUX Released 2019 Speed Report in GSC @e_mpotter
  • 18. Core Web Vitals is just the latest evolution “ Web Vitals and Core Web Vitals represent the best available signals developers have today to measure quality of experience across the web, but these signals are not perfect and future improvements or additions should be expected. ” @e_mpotter
  • 19. Google is trying to create a proxy for user experience
  • 20. Both need to be kept in mind Core Web Vitals will evolve over time Core Web Vitals aims to measure user experience (Which means this will be the aim of future updates too) @e_mpotter
  • 21.
  • 22. CRO is a sustainable tool to optimise for UX Core Web Vitals will evolve over time Core Web Vitals aims to measure user experience (Which means this will be the aim of future updates too) @e_mpotter
  • 23.
  • 24. Jira Backlog (Open tickets: 330) In progress Code review Done CRO testing helps with prioritisation
  • 25. CRO & SEO relationship sometimes obvious
  • 29. Yet organic traffic steady over recent years Source: Sistrix
  • 30. Organic search and UX are not 1:1
  • 31. That’s why this breaks down in today’s world
  • 32. [ Image here ] A focus on CRO without SEO comes at a cost
  • 33. Testing purely for CRO isn’t enough
  • 34. ? How can we bring product on side?
  • 35. You need the money numbers
  • 36. Dallas Flights Search Austin Flights Search Boston Flights Search NYC Flights Search LA Flights Search Seattle Flights Search Control Pages Variant Pages Dallas Flights Search Austin Flights Search Boston Flights Search NYC Flights Search LA Flights Search Seattle Flights Search SEO A/B testing gives the money numbers @e_mpotter
  • 37. Benefits of testing for SEO Justifies the value of SEO outside of the team @e_mpotter
  • 38. Benefits of testing for SEO Justifies the value of SEO outside of the team Helps prioritise changes in dev queue alongside UX @e_mpotter
  • 39.
  • 40. Testing lets us prove the impact of SEO changes
  • 41. Review schema = +13% to organic traffic sessions time @e_mpotter
  • 43. Key product details: price, colours, sizes Reviews Quisque ornare odio orci, vel placerat risus rhoncus vitae. View more information Product information Lorem ipsum dolor sit amet, consectetur adipiscing elit. Add to cart Product information Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi luctus viverra condimentum. Sed efficitur tellus massa, vel interdum metus blandit non. Suspendisse sollicitudin imperdiet mauris. Quisque ornare odio orci, vel placerat risus rhoncus vitae. Quisque ac tristique est. Product name Key product details: price, colours, sizes Add to cart Reviews Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi luctus viverra condimentum Product name View more information “A” Page “B” Page CRO product page template redesign Template fully modernised
  • 44. New template is a big winner for CRO conversion rate weeks run Variant Control Key @e_mpotter
  • 45. Organic search and UX are not 1:1
  • 46. Key product details: price, colours, sizes Reviews Quisque ornare odio orci, vel placerat risus rhoncus vitae. View more information Product information Lorem ipsum dolor sit amet, consectetur adipiscing elit. Add to cart Product information Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi luctus viverra condimentum. Sed efficitur tellus massa, vel interdum metus blandit non. Suspendisse sollicitudin imperdiet mauris. Quisque ornare odio orci, vel placerat risus rhoncus vitae. Quisque ac tristique est. Product name Key product details: price, colours, sizes Add to cart Reviews Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi luctus viverra condimentum Product name View more information “A” Page “B” Page Follow-up SEO experiment Template fully modernised
  • 47. -6% decline to organic traffic sessions time @e_mpotter
  • 48. Net impact on conversions was still positive
  • 49. SEO hypothesis was tabs hurt organic traffic Product information Lorem ipsum dolor sit amet, consectetur adipiscing elit. View more information Key content collapsed into tabs Read more Reviews Quisque ornare odio orci, vel placerat risus rhoncus vitae. View more information “B” Page
  • 50. Key product details: price, colours, sizes Add to cart Product name “B” Page “C” Page Template redesign follow-up Key product details: price, colours, sizes Add to cart Product name Reviews Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi luctus viverra condimentum Product information Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi luctus viverra condimentum. Sed efficitur tellus massa, vel interdum metus blandit non. Suspendisse sollicitudin imperdiet mauris. Quisque ornare odio orci, vel placerat risus rhoncus vitae. Quisque ac tristique est. Reviews Quisque ornare odio orci, vel placerat risus rhoncus vitae. View more information Product information Lorem ipsum dolor sit amet, consectetur adipiscing elit. View more information Bringing content out of tabs
  • 51. +13% increase to organic traffic sessions time @e_mpotter
  • 52. ? What would have happened without SEO testing?
  • 54. Unable to accurately weigh trade offs
  • 55. Missed opportunity to grow organic
  • 56.
  • 57. Testing for CRO & SEO together Testing the full funnel means we can learn the net impact @e_mpotter
  • 58. Testing for CRO & SEO together Testing the full funnel means we can learn the net impact Testing for both CRO and SEO together brings the expertise of both teams together @e_mpotter
  • 59. SEO & Product teams need to work together
  • 60. This improves both channels @e_mpotter
  • 61. Jira Backlog (Open tickets: 200) In progress Code review Done SEO SEO changes are better prioritised Add SEO content Remove price in title
  • 62. SEO optimisations are beautified Plain HTML transformed in line with product @e_mpotter
  • 63. Organic traffic starts to grow @e_mpotter
  • 64. And so does the bottom line @e_mpotter
  • 66. Core Web Vitals will evolve over time “ Web Vitals and Core Web Vitals represent the best available signals developers have today to measure quality of experience across the web, but these signals are not perfect and future improvements or additions should be expected. ”
  • 67. CWV proxy for UX; CRO offers safeguard
  • 68. Organic and UX not a 1:1 relationship Key product details: price, colours, sizes Reviews Quisque ornare odio orci, vel placerat risus rhoncus vitae. View more information Product information Lorem ipsum dolor sit amet, consectetur adipiscing elit. Add to cart Product information Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi luctus viverra condimentum. Sed efficitur tellus massa, vel interdum metus blandit non. Suspendisse sollicitudin imperdiet mauris. Quisque ornare odio orci, vel placerat risus rhoncus vitae. Quisque ac tristique est. Product name Key product details: price, colours, sizes Add to cart Reviews Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi luctus viverra condimentum Product name View more information “A” Page “B” Page Positive for CRO Negative for SEO
  • 69. SEO & Product need to work together
  • 70. Harmonisation of SEO & Product is a great business opportunity
  • 71. Thanks! Sign up to our case study email list! @e_mpotter