Steps for
   Search Engine
Optimization Success
        Scott Mowery
 Digital Marketing Manager
      Cleveland Clinic
       @scottmowery



Professional Development Day
      Part 2 - Marketing
      February 12, 2013
Customer Experience Starts
Before Reaching the Front Door
Search Engines Empower Users
The Lines Are Blurring
                   Search Engine
                    Optimization
                       (SEO)
   Web Analytics                   Paid Search
                                      (PPC)


 Email and
                    Integrated       Online Media
 Marketing                              (Display,
Automation            Digital
                                     Affiliates, etc.)
                    Marketing
    Creative,
  Content and
                                   Social Media
    Website
  Development
(SEO)

 (PPC)


  SEO
+ PPC
  SEM
Universal Search = More Options
There’s More to Search Than Google…
SEO = Making a Recipe
SEO Ranking Factors




    Violations
searchengineland.com/seotable
Step #1: Develop a Keyword Strategy
What’s the Ideal Keyword?
The Long Tail of Keywords

              Lots of search
          volume & competition;
             Low conversion

Hip Surgery
                                      Limited search
                                  volume & competition;
                                    Higher conversion
   Hip Replacement Surgery

       Total Hip Replacement Surgery

      Total Hip Replacement Surgery Recovery
Google Keyword Tool




Find estimated search volume and related keywords
Google.com/trends




Track keyword interest over time
Ubersuggest.org




[Question Terms] + Keywords = Content Ideas
Soovle.com




Get suggestions from multiple sites at once
Map Keywords to Pages
Keyword 1

Keyword 2

Keyword 3

Keyword 4

Keyword 5

Keyword 6

        1-2 primary topics per page
Keep URLs Clean and Simple
/storage/scrapbook-storage/paper-organizers/

     /office-furniture/desks-laptop-stands

/heart/disorders/valve/mitral-valve-repair.aspx

        /reviews/canon-powershot-g15

/info/index.jsp?categoryId=222834&infoPath=222975
Title Tags

• #1 on-page ranking
  factor
• Unique for each page
• Starts with primary
  keyword phrase
• 65 characters or less
  (incl. spaces)
Meta Description

•   Engaging, accurate description of page
•   Unique for each page
•   Includes primary keyword phrase
•   250 characters or less (incl. spaces)
•   Makes a difference on clickthrough rate
On-Page Content

• Sprinkle keyword
  throughout body copy
  and headlines
• Avoid keyword stuffing
• Optimize image file
  names and alt text
What Makes a Good Link?
What Isn’t an Ideal Keyword Phrase?




Click Here
Limitations of Search Engines
Always
 Ask Yourself:

How does this
  affect our
search engine
  visibility?
Shallow, Logical Site Architecture

        Home Page:
        Toys

         Category Page:
         Lego

           Subcategory Page:
           Star Wars Lego
               Product Detail Page:
               8092 Luke’s Landspeeder
Eliminate Duplicate Content




http://www.homedepot.com/Lightin   http://www.homedepot.com/Lightin
g-Fans-Indoor-Lighting-Indoor-     g-Fans-Indoor-Lighting-Indoor-
Ceiling-Lighting-                  Ceiling-Lighting-
Chandeliers/h_d1/N-                Chandeliers/h_d1/N-
5yc1vZbvn3/h_d2/Navigation?catal   5yc1vZbvn3/h_d2/Navigation?catal
ogId=10053&langId=-                ogId=10053&langId=-
1&storeId=10051                    1&storeId=10051#/?c=1&Ns=P_RE
                                   P_PRC_MODE|1
Duplicate Content Examples

• URL Parameters
• Printable Versions
  • http://buymystuff.com/widgets
  • http://buymystuff.com/print/widgets
• Session IDs
  • http://buymystuff.com/widgets
  • http://buymystuff.com/widgets?SESSID=12
• Case-Sensitive URLs
  • http://buymystuff.com/wooden-widgets
  • http://buymystuff.com/Wooden-Widgets
Solution: Canonical Tag
Solution: URL Redirects




http://www.seomoz.org/blog/an-seos-guide-to-http-status-codes
Don’t Settle for Good Content;
  Make Your Content Great!
Does Your Content Do This?

•   Exceeds user expectations
•   Produced by outstanding writers and designers
•   Uses video, audio and images to enhance copy
•   Provides unique insights and info
•   Makes visitors say “I have to share this”
The “American Idol” Effect




More inbound links, shares and tweets = more votes
Oyster.com Hotel Reviews




   15+ Page                                                  300+
    Review                                                  Photos




http://www.oyster.com/phoenix/hotels/the-boulders-resort-and-golden-door-spa/
http://bit.ly/T3nks6
Spread it thru Inbound Marketing
     Webinars         Blogs                         RSS
                              Direct Traffic    Interviews
  SEO
                Q&A Articles           Comments
     Email       Research                         Video
                                   Apps
                                               White Papers
News/Media/PR     Presentations
                                          Social Media
      Forums          Infographics
                                                 Podcasts
Content Syndication      Referral Links
                                          Word of Mouth
Everybody
 is Part of
  the SEM
    Team
The SEO Landscape Changes Fast
Responsive Design
Mobile Visit % to ClevelandClinic.org
 35%

 30%

 25%

 20%
 15%

 10%
 5%
 0%
        2010      2011       2012
HowToGoMo.com
The Local Search Landscape




http://getlisted.org/resources/local-search-data-providers.aspx
Penguin and Panda
Poor Design = Lost Traffic




Avoid building link farms and pages littered with ads
Go for Diversity in Inbound Links

   Unhealthy                                Healthy




http://www.searchenginejournal.com/post-penguin-seo-link-building-the-
                        naked-url-truth/46936/
Google Disavow Links Tool




https://www.google.com/webmasters/tools/disavow-links-main
Rich Snippets and Schema Markup




                        http://www.schema.org

http://support.google.com/webmasters/bin/answer.py?hl=en&answer=99170
Slow Site Speed Doesn’t
Win the Race (or Rankings)!
Secure pages = (Not Provided) SEO Keywords
1 in 4 organic
visits in 2013
Start Your Web Analytics Evolution
               How many epilepsy           How much
                  keywords drive      traffic, conversions
              traffic, and how much    and lifetime value
             is driven by each one?     are driven by our
                                       epilepsy content?
What’s my ranking for the
 keyword “epilepsy”?
Most Important Metric: Conversions
Internet Funnel


Treatment Seekers
                 Attract:      Visit Site from Google

          Engage:           Positive Site Experience

      Convert:       Lead Generation

                 Lead Nurturing
      Buy:



    Patients
Build a Better Mousetrap
Conversion Rate Optimization:
Discover | Test | Measure | Repeat

•   Ad Creative       •   Geotargeting
•   Photos            •   Page Length
•   Videos            •   Calls to Action
•   Lead Generation   •   Promos/Offers
•   Webinars          •   Email Newsletters
•   Infographics      •   Blog
•   Slideshows        •   Apps
•   Testimonials      •   Checkout
Don’t Be Afraid to Fail Faster
9 Takeaways for Successful SEO
•   Search kicks off the customer experience
•   SEO is more than just Google
•   Great SEO has many ingredients
•   Start your SEO strategy with keywords
•   Always ask “How does ______ affect our SEO?”
•   Don’t settle for good content
•   Make everyone part of the SEO team
•   Keep up with changes in the landscape
•   Evolve in web analytics
Recommended SEO Resources




Avinash




                        #sem
                         #seo
                         #ppc
                      #ganalytics
Thank You!
              Scott Mowery
          mowerys@ccf.org
             @scottmowery
http://www.linkedin.com/in/scottmowery

9 Steps to Search Engine Optimization (SEO) Success

  • 1.
    Steps for Search Engine Optimization Success Scott Mowery Digital Marketing Manager Cleveland Clinic @scottmowery Professional Development Day Part 2 - Marketing February 12, 2013
  • 3.
    Customer Experience Starts BeforeReaching the Front Door
  • 4.
  • 6.
    The Lines AreBlurring Search Engine Optimization (SEO) Web Analytics Paid Search (PPC) Email and Integrated Online Media Marketing (Display, Automation Digital Affiliates, etc.) Marketing Creative, Content and Social Media Website Development
  • 7.
    (SEO) (PPC) SEO + PPC SEM
  • 8.
    Universal Search =More Options
  • 9.
    There’s More toSearch Than Google…
  • 10.
    SEO = Makinga Recipe
  • 11.
  • 12.
  • 13.
    Step #1: Developa Keyword Strategy
  • 14.
  • 15.
    The Long Tailof Keywords Lots of search volume & competition; Low conversion Hip Surgery Limited search volume & competition; Higher conversion Hip Replacement Surgery Total Hip Replacement Surgery Total Hip Replacement Surgery Recovery
  • 16.
    Google Keyword Tool Findestimated search volume and related keywords
  • 17.
  • 18.
    Ubersuggest.org [Question Terms] +Keywords = Content Ideas
  • 19.
    Soovle.com Get suggestions frommultiple sites at once
  • 20.
    Map Keywords toPages Keyword 1 Keyword 2 Keyword 3 Keyword 4 Keyword 5 Keyword 6 1-2 primary topics per page
  • 21.
    Keep URLs Cleanand Simple /storage/scrapbook-storage/paper-organizers/ /office-furniture/desks-laptop-stands /heart/disorders/valve/mitral-valve-repair.aspx /reviews/canon-powershot-g15 /info/index.jsp?categoryId=222834&infoPath=222975
  • 22.
    Title Tags • #1on-page ranking factor • Unique for each page • Starts with primary keyword phrase • 65 characters or less (incl. spaces)
  • 23.
    Meta Description • Engaging, accurate description of page • Unique for each page • Includes primary keyword phrase • 250 characters or less (incl. spaces) • Makes a difference on clickthrough rate
  • 24.
    On-Page Content • Sprinklekeyword throughout body copy and headlines • Avoid keyword stuffing • Optimize image file names and alt text
  • 25.
    What Makes aGood Link?
  • 26.
    What Isn’t anIdeal Keyword Phrase? Click Here
  • 27.
  • 28.
    Always Ask Yourself: Howdoes this affect our search engine visibility?
  • 29.
    Shallow, Logical SiteArchitecture Home Page: Toys Category Page: Lego Subcategory Page: Star Wars Lego Product Detail Page: 8092 Luke’s Landspeeder
  • 30.
    Eliminate Duplicate Content http://www.homedepot.com/Lightin http://www.homedepot.com/Lightin g-Fans-Indoor-Lighting-Indoor- g-Fans-Indoor-Lighting-Indoor- Ceiling-Lighting- Ceiling-Lighting- Chandeliers/h_d1/N- Chandeliers/h_d1/N- 5yc1vZbvn3/h_d2/Navigation?catal 5yc1vZbvn3/h_d2/Navigation?catal ogId=10053&langId=- ogId=10053&langId=- 1&storeId=10051 1&storeId=10051#/?c=1&Ns=P_RE P_PRC_MODE|1
  • 31.
    Duplicate Content Examples •URL Parameters • Printable Versions • http://buymystuff.com/widgets • http://buymystuff.com/print/widgets • Session IDs • http://buymystuff.com/widgets • http://buymystuff.com/widgets?SESSID=12 • Case-Sensitive URLs • http://buymystuff.com/wooden-widgets • http://buymystuff.com/Wooden-Widgets
  • 32.
  • 33.
  • 34.
    Don’t Settle forGood Content; Make Your Content Great!
  • 35.
    Does Your ContentDo This? • Exceeds user expectations • Produced by outstanding writers and designers • Uses video, audio and images to enhance copy • Provides unique insights and info • Makes visitors say “I have to share this”
  • 36.
    The “American Idol”Effect More inbound links, shares and tweets = more votes
  • 37.
    Oyster.com Hotel Reviews 15+ Page 300+ Review Photos http://www.oyster.com/phoenix/hotels/the-boulders-resort-and-golden-door-spa/
  • 38.
  • 40.
    Spread it thruInbound Marketing Webinars Blogs RSS Direct Traffic Interviews SEO Q&A Articles Comments Email Research Video Apps White Papers News/Media/PR Presentations Social Media Forums Infographics Podcasts Content Syndication Referral Links Word of Mouth
  • 41.
    Everybody is Partof the SEM Team
  • 42.
    The SEO LandscapeChanges Fast
  • 43.
  • 44.
    Mobile Visit %to ClevelandClinic.org 35% 30% 25% 20% 15% 10% 5% 0% 2010 2011 2012
  • 45.
  • 46.
    The Local SearchLandscape http://getlisted.org/resources/local-search-data-providers.aspx
  • 47.
  • 48.
    Poor Design =Lost Traffic Avoid building link farms and pages littered with ads
  • 49.
    Go for Diversityin Inbound Links Unhealthy Healthy http://www.searchenginejournal.com/post-penguin-seo-link-building-the- naked-url-truth/46936/
  • 50.
    Google Disavow LinksTool https://www.google.com/webmasters/tools/disavow-links-main
  • 51.
    Rich Snippets andSchema Markup http://www.schema.org http://support.google.com/webmasters/bin/answer.py?hl=en&answer=99170
  • 52.
    Slow Site SpeedDoesn’t Win the Race (or Rankings)!
  • 53.
    Secure pages =(Not Provided) SEO Keywords
  • 54.
    1 in 4organic visits in 2013
  • 55.
    Start Your WebAnalytics Evolution How many epilepsy How much keywords drive traffic, conversions traffic, and how much and lifetime value is driven by each one? are driven by our epilepsy content? What’s my ranking for the keyword “epilepsy”?
  • 56.
  • 57.
    Internet Funnel Treatment Seekers Attract: Visit Site from Google Engage: Positive Site Experience Convert: Lead Generation Lead Nurturing Buy: Patients
  • 58.
    Build a BetterMousetrap
  • 59.
    Conversion Rate Optimization: Discover| Test | Measure | Repeat • Ad Creative • Geotargeting • Photos • Page Length • Videos • Calls to Action • Lead Generation • Promos/Offers • Webinars • Email Newsletters • Infographics • Blog • Slideshows • Apps • Testimonials • Checkout
  • 60.
    Don’t Be Afraidto Fail Faster
  • 61.
    9 Takeaways forSuccessful SEO • Search kicks off the customer experience • SEO is more than just Google • Great SEO has many ingredients • Start your SEO strategy with keywords • Always ask “How does ______ affect our SEO?” • Don’t settle for good content • Make everyone part of the SEO team • Keep up with changes in the landscape • Evolve in web analytics
  • 62.
    Recommended SEO Resources Avinash #sem #seo #ppc #ganalytics
  • 63.
    Thank You! Scott Mowery mowerys@ccf.org @scottmowery http://www.linkedin.com/in/scottmowery

Editor's Notes

  • #48 Penguin and Panda part of 30+ major algorithm changes and over 500 total changes in 2012
  • #54 More searches are secure now, resulting in less SEO keyword data being captured (1 out of 5 searches in Dec. had no kw data)Strategy shifting toward pages more than keywords