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HOW SHOULD I
BE USING
ANALYTICS?
EAGAN HEATH
WHY HAVE A
WEBSITE?
WHY USE WEBSITE ANALYTICS?
TO MAKE SURE
THE WEBSITE IS
DOING ITS JOB
AND TO MAKE IT
DO A BETTER
JOB
WHY USE WEBSITE ANALYTICS?
TO BRING THEM BACK
INTO YOUR FUNNEL
TO KNOW WHERE
PEOPLE FALL OUT OF
YOUR FUNNEL
http://dugrp0jfcvjuv.cloudfront.net/wp-
content/uploads/2014/06/marketing-at-the-top-of-the-
funnel.png
http://www.aspe-roi.com/blog/advertising-2/
THE PROCESS
Measure Improve Measure
GOOGLE SEARCH
CONSOLE & SEO
How often does your link appear &
earn clicks in search results?
1
SEARCH ENGINE OPTIMIZATION (SEO)
https://moz.com/blog/google-
organic-click-through-rates-in-
2014
GOOGLE SEARCH CONSOLE
▰https://www.google.com/webmasters/to
ols/
▰Free
▰Requires verification of site ownership
▰Shows you a sample of queries people
searched to find your site
GOOGLE SEARCH CONSOLE
▰Impressions: # of times a link to your
website appeared
▰Position: average spot on a Google
result page
▰Clicks: # of times people clicked to your
website
▰CTR: Click Through Rate %
= Clicks / Impressions
LAW FIRM GOOGLE SEARCH QUERIES
CLEANING COMPANY LANDING PAGES
TITLE & DESCRIPTION: BAD EXAMPLE
TITLE & DESCRIPTION: BETTER EXAMPLE
TITLE & DESCRIPTION: HOW TO CHANGE
YOAST SEO
(WordPress Plug-in)
KEYWORDS EVERYWHERE
(Chrome/Firefox)
SPLENDID BEAST PET PAINTINGS
SPLENDID BEAST PET PAINTINGS
GOOGLE SEARCH CONSOLE & SEO
RECAP
▰Searches Per Month
▰Impressions
▰Clicks
▰CTR
▰Position
FREE TOOLS
▰Google Search Console
▰Keywords Everywhere
▰Yoast SEO Plugin
GOOGLE
ANALYTICS
Out of the Box
2
GOOGLE ANALYTICS
▰https://analytics.google.com/
▰Free
▰Requires adding snippet of code to your
site
GOOGLE ANALYTICS
▰Sessions – # of visits
▰Users – # of visitors
▰Avg. Session Duration –time spent on
the website
▰Bounce Rate – visits ended after 1
page and no action
▰Goals – desired visitor actions you’re
tracking (require set up)
GOOGLE ANALYTICS AUDIENCE >
OVERVIEW
GOOGLE ANALYTICS AUDIENCE >
DEMOGRAPHICS
GOOGLE ANALYTICS AUDIENCE >
MOBILE
GOOGLE MOBILE FRIENDLY TEST
GOOGLE ANALYTICS
ACQUISITION
> OVERVIEW
GOOGLE ANALYTICS
BEHAVIOR>
FLOW
GOOGLE ANALYTICS
BEHAVIOR>
SITE
CONTENT
GOOGLE ANALYTICS
BEHAVIOR>
SITE SPEED
GOOGLE PAGESPEED INSIGHTS
GTmetrix
GOOGLE
ANALYTICS
Additional Setup
3
MICRO
Actions prospects take on
the way to the ultimate
action you want them to
take.
▰ Watch Videos
▰ View Products
▰ Read Blog Posts
CONVERSIONS
MACRO
The ultimate actions you
want your prospects to take.
▰ Purchase Online
▰ Submit Contact Form
▰ Click to Call or Email
GOOGLE ANALYTICS GOALS (BASIC)
▰Destination: Reached a certain page
(or kind of page)
▰Duration: Stayed on the site for x
minutes
▰Pages Per Session: # of pages viewed
in a visit
ADMIN > GOALS
GOOGLE ANALYTICS GOALS
▰Destination goals for e-commerce
▻/cart
▻/checkout/address
▻/checkout/billing
▻/checkout/order-complete
WHY USE WEBSITE ANALYTICS?
Know where
people fall out
Make the website
better
Bring people back
FIND THE LEAKS
Know where
people fall out
CONVERSIONS >
GOALS >
FUNNEL
VISUALIZATION
IMPROVE CONVERSION RATE (CRO)
Make the
website better
▰Clear Call to Action Buttons on Every
Page
▰Auto-advance the page URL ( cart)
▰Testimonials
▰Guarantees
▰Test the Checkout Steps (Multipage with
progress bar)
RE-MARKET TO TARGET AUDIENCES
Bring people back
▰Visited but didn’t complete purchase
▰Made it to cart but didn’t complete
purchase
▰Viewed 4 pages
▰Returned to site
▰Spent 5 minutes on site
▰Watched a video
ADMIN>
AUDIENCE
DEFINITIONS
RE-MARKET TO TARGET AUDIENCES
Bring people back Google Display Ads
RE-MARKET TO TARGET AUDIENCES
Bring people back Remarketing Lists for Search Ads
(RLSA)
RE-MARKET TO TARGET AUDIENCES
Bring people back YouTube Videos
GOOGLE ANALYTICS GOALS (ADVANCED)
▰Events: actions taken on the site
▻Button Clicked
▻Form Submitted
▻Video % Watched
▻Page Scroll % Depth
ADMIN > GOALS
GOOGLE ANALYTICS GOALS (ADVANCED) ADMIN > GOALS
▰Category
▰Action
▰Label
▰Value
GOOGLE ANALYTICS GOALS (ADVANCED)
IN YOUR
WEBSITE
CODE
▰ga('send', 'event', 'Videos',
'play', 'Fall Campaign');
▰Category:
Videos
▰Action: play
▰Label: Fall
Campaign
▰Value: N/A
GOOGLE TAG
MANAGER
Tracking Code without Coding
(Or even website admin access!)
4
ALL
TRACKING
TAGS
ONE PLACE
SEND TRACKING DATA TO ALL TOOLS
Google
Tag
Manager
Faceboo
k
Pixel
Google
AdWord
s
Google
Analytic
s
GOOGLE TAG MANAGER
▰https://tagmanager.google.com/
▰Free (!!)
▰Requires adding snippet of code to your
site
GOOGLE TAG MANAGER VARIABLES
▰Variables: information the
browser can pass to Tag
Manager
GOOGLE TAG MANAGER TRIGGERS
▰Triggers: visitor actions
that cause tracking code to
fire
▻Click to Email
▻Click to Call
▻Click to Navigate
▻Contact Form Submission
▻Page Scroll % or Video
Watch % (advanced)
GOOGLE TAG MANAGER TAGS
▰Tags: snippets of code that
fire when triggered and send
visitor action data to:
▻Google Analytics
▻Facebook Pixel
▻Google AdWords
GOOGLE TAG MANAGER EXAMPLE
▰Click to Call
▻Ensure the HTML on the page
is set up for this
▻Use this link for directions
GOOGLE TAG MANAGER EXAMPLE
▰Click to Call
▻Trigger
GOOGLE TAG MANAGER EXAMPLE
▰Click to Call
▻Tag (GA Event):
▻Category
▻Action
▻Label
WHY DO WE CARE?
▰See what’s working!
ACQUISITION
> OVERVIEW
HOW DO WE DRILL DOWN?
▰Campaign URL Builder
▻Specific Email Newsletter
Campaigns
▻Specific Facebook Ads
▻Specific Google Ads
HOW DO WE DRILL DOWN?
HOW DO WE DRILL DOWN?
▰Campaign URL Builder
▻https://www.splendidbeast.com/?utm_source=newsl
etter&utm_medium=email&utm_campaign=Fall_Sale
&utm_content=Dogs
▻https://goo.gl/cV4nAh
HOW DO WE DRILL DOWN?
▰Campaign URL Builder
▻https://www.splendidbeast.com/?utm_source=newsl
etter&utm_medium=email&utm_campaign=Fall_Sale
&utm_content=Dogs
▻https://goo.gl/cV4nAh
HOW DO WE DRILL DOWN?
ACQUISITION
> CAMPAIGNS
FREE TOOLS
▰Google Analytics
▰Google Tag Manager
▰Google Tag Assistant
▰Campaign URL Builder
FREE RESOURCES
▰Google Analytics Academy
▰Measureschool YouTube
Channel
THE FACEBOOK
PIXEL & FACEBOOK
ADS
5
SOME QUICK BASICS
▰Personal Page
▰Business Page
▰Business Manager Account
▻business.facebook.com
▻This video shows you how to set this up
2 – 6.5 %
Average Organic Reach
https://blog.hubspot.com/marketing/facebook-declining-organic-reach
Facebook is pay
to play
You need to pay at
least small sums to get
in front of people
A LOOK AT THE FACEBOOK PIXEL
▰Code that runs in the
background (just like
GA, GTM)
▰User-based, instead of
session-based
▰Not just for web traffic
from Facebook!
A LOOK AT THE FACEBOOK PIXEL
GOOGLE
TAG
MANAGER
FACEBOOK PIXEL EVENTS
BUSINESS
MANAGER >
PIXELS
FACEBOOK PIXEL EVENTS
GOOGLE
TAG
MANAGER
FACEBOOK PIXEL EVENTS
BUSINESS
MANAGER >
PIXELS
AUDIENCES
AUDIENCES
BUSINESS
MANAGER >
AUDIENCES
AUDIENCES
BUSINESS
MANAGER >
AUDIENCES
ADS
BUSINESS
MANAGER >
ADS
MANAGER
ADS
BUSINESS
MANAGER >
ADS
MANAGER
MEASUREMENT
BUSINESS
MANAGER >
ADS
MANAGER
MEASUREMENT
BUSINESS
MANAGER >
ADS
MANAGER
GOOGLE DATA
STUDIO
Everything in One Place
6
GOOGLE DATA STUDIO
▰FREE!
▰Relatively easy drag & drop data
visualization
GOOGLE DATA STUDIO
▰Automatically updates from some
major sources:
▻ Google Analytics
▻ Google AdWords
▻ Google Search Console
GOOGLE DATA STUDIO
▰Can pull from exports in Google
Sheets:
▻ Facebook Ads
▻ Facebook Page Engagement
▻ Bing Ads
▻ Google My Business
ALL
TRACKING
TAGS
ONE PLACE
ALL
TRACKING
TAGS
ONE PLACE
ALL
TRACKING
TAGS
ONE PLACE
ALL
TRACKING
TAGS
ONE PLACE
ALL
TRACKING
TAGS
ONE PLACE
THANKS!
getfoundmadison.com

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