This document provides an overview of how to use analytics tools like Google Analytics, Google Search Console, Google Tag Manager, and the Facebook Pixel to measure website and advertising performance. It discusses setting up goals and events in these tools to track user actions and measure conversions. It also explains how to view acquisition sources and drill down into specific campaigns. The document recommends using Google Data Studio to bring metrics from various tools into a single dashboard for reporting and analysis.
3. WHY USE WEBSITE ANALYTICS?
TO MAKE SURE
THE WEBSITE IS
DOING ITS JOB
AND TO MAKE IT
DO A BETTER
JOB
4. WHY USE WEBSITE ANALYTICS?
TO BRING THEM BACK
INTO YOUR FUNNEL
TO KNOW WHERE
PEOPLE FALL OUT OF
YOUR FUNNEL
http://dugrp0jfcvjuv.cloudfront.net/wp-
content/uploads/2014/06/marketing-at-the-top-of-the-
funnel.png
http://www.aspe-roi.com/blog/advertising-2/
9. GOOGLE SEARCH CONSOLE
▰Impressions: # of times a link to your
website appeared
▰Position: average spot on a Google
result page
▰Clicks: # of times people clicked to your
website
▰CTR: Click Through Rate %
= Clicks / Impressions
23. GOOGLE ANALYTICS
▰Sessions – # of visits
▰Users – # of visitors
▰Avg. Session Duration –time spent on
the website
▰Bounce Rate – visits ended after 1
page and no action
▰Goals – desired visitor actions you’re
tracking (require set up)
35. MICRO
Actions prospects take on
the way to the ultimate
action you want them to
take.
▰ Watch Videos
▰ View Products
▰ Read Blog Posts
CONVERSIONS
MACRO
The ultimate actions you
want your prospects to take.
▰ Purchase Online
▰ Submit Contact Form
▰ Click to Call or Email
36. GOOGLE ANALYTICS GOALS (BASIC)
▰Destination: Reached a certain page
(or kind of page)
▰Duration: Stayed on the site for x
minutes
▰Pages Per Session: # of pages viewed
in a visit
ADMIN > GOALS
38. WHY USE WEBSITE ANALYTICS?
Know where
people fall out
Make the website
better
Bring people back
39. FIND THE LEAKS
Know where
people fall out
CONVERSIONS >
GOALS >
FUNNEL
VISUALIZATION
40. IMPROVE CONVERSION RATE (CRO)
Make the
website better
▰Clear Call to Action Buttons on Every
Page
▰Auto-advance the page URL ( cart)
▰Testimonials
▰Guarantees
▰Test the Checkout Steps (Multipage with
progress bar)
41. RE-MARKET TO TARGET AUDIENCES
Bring people back
▰Visited but didn’t complete purchase
▰Made it to cart but didn’t complete
purchase
▰Viewed 4 pages
▰Returned to site
▰Spent 5 minutes on site
▰Watched a video
ADMIN>
AUDIENCE
DEFINITIONS
45. GOOGLE ANALYTICS GOALS (ADVANCED)
▰Events: actions taken on the site
▻Button Clicked
▻Form Submitted
▻Video % Watched
▻Page Scroll % Depth
ADMIN > GOALS
47. GOOGLE ANALYTICS GOALS (ADVANCED)
IN YOUR
WEBSITE
CODE
▰ga('send', 'event', 'Videos',
'play', 'Fall Campaign');
▰Category:
Videos
▰Action: play
▰Label: Fall
Campaign
▰Value: N/A
52. GOOGLE TAG MANAGER VARIABLES
▰Variables: information the
browser can pass to Tag
Manager
53. GOOGLE TAG MANAGER TRIGGERS
▰Triggers: visitor actions
that cause tracking code to
fire
▻Click to Email
▻Click to Call
▻Click to Navigate
▻Contact Form Submission
▻Page Scroll % or Video
Watch % (advanced)
54. GOOGLE TAG MANAGER TAGS
▰Tags: snippets of code that
fire when triggered and send
visitor action data to:
▻Google Analytics
▻Facebook Pixel
▻Google AdWords
55. GOOGLE TAG MANAGER EXAMPLE
▰Click to Call
▻Ensure the HTML on the page
is set up for this
▻Use this link for directions
61. HOW DO WE DRILL DOWN?
▰Campaign URL Builder
▻https://www.splendidbeast.com/?utm_source=newsl
etter&utm_medium=email&utm_campaign=Fall_Sale
&utm_content=Dogs
▻https://goo.gl/cV4nAh
62. HOW DO WE DRILL DOWN?
▰Campaign URL Builder
▻https://www.splendidbeast.com/?utm_source=newsl
etter&utm_medium=email&utm_campaign=Fall_Sale
&utm_content=Dogs
▻https://goo.gl/cV4nAh
67. SOME QUICK BASICS
▰Personal Page
▰Business Page
▰Business Manager Account
▻business.facebook.com
▻This video shows you how to set this up
68. 2 – 6.5 %
Average Organic Reach
https://blog.hubspot.com/marketing/facebook-declining-organic-reach
69. Facebook is pay
to play
You need to pay at
least small sums to get
in front of people
70. A LOOK AT THE FACEBOOK PIXEL
▰Code that runs in the
background (just like
GA, GTM)
▰User-based, instead of
session-based
▰Not just for web traffic
from Facebook!
71. A LOOK AT THE FACEBOOK PIXEL
GOOGLE
TAG
MANAGER