SlideShare a Scribd company logo
Sebastián Fernández Silva Natalia Mileo
People Senior Vice President Culture & Experience Director
From a tech
start-up to a
World´s Best
Workplace
Integrated
symbols and
systems aligned
with our DNA
Analytics
and key strategic
driver predictors
A path to
reconnect
with our
entrepreneurial
culture
Agenda
About
MELI
1
Our Culture
Journey
2
Innovative &
impactful
practices
3
Leverage
Leadership
4
Agenda
From a tech
start-up to a
World´s Best
Workplace
About
MELI
1
Our Culture
Journey
2
Innovative &
impactful
practices
3
Leverage
Leadership
4
Company founded from
business plan written at
Stanford GSB.
Launched operations in
initial markets.
Secured $8M round of
financing.
Launched operations
Secured $48M round of financing
Agreement with
eBay
Acquisition Launched Central
American operations
Acquired
.
Named:
Top searched
brand on Brazil -
Google. Acquisitions
Launched
.
Acquisition
Acquisition
1999 2000 2001 2002 2004 2005 20062003 2007 2008 2009 2010 2011 2012 2013 2014 2015
Acqsuisition
)
2016 2017
A 10B
Company
1B
Facturación
2018
Award for best website
in Brazil. LATAM
Launched Perú
100
Source: ComScore November 2018 (Desktop only)
A path to
reconnect
with our
entrepreneurial
culture
Agenda
About
MELI
1
Our Culture
Journey
2
Innovative &
impactful
practices
3
Leverage
Leadership
4
Integrated
symbols and
systems aligned
with our DNA
Agenda
About
MELI
1
Our Culture
Journey
2
Innovative &
impactful
practices
3
Leverage
Leadership
4
Which aspect is the most valuable to stay at MELI?
Engagement (% Favorability) Distribution (in %)
CONTINUOUS
FEEDBACK
Analytics
and key strategic
driver predictors
Agenda
About
MELI
1
Our Culture
Journey
2
Innovative &
impactful
practices
3
Leverage
Leadership
4
Thanks! :)
Sebastián
Fernández Silva
Natalia
Mileo

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How Entrepreneurial Leadership & Innovation scaled Mercado Libre from a Tech Start-up to a World´s Best Workplace

  • 1. Sebastián Fernández Silva Natalia Mileo People Senior Vice President Culture & Experience Director
  • 2. From a tech start-up to a World´s Best Workplace Integrated symbols and systems aligned with our DNA Analytics and key strategic driver predictors A path to reconnect with our entrepreneurial culture Agenda About MELI 1 Our Culture Journey 2 Innovative & impactful practices 3 Leverage Leadership 4
  • 3. Agenda From a tech start-up to a World´s Best Workplace About MELI 1 Our Culture Journey 2 Innovative & impactful practices 3 Leverage Leadership 4
  • 4.
  • 5. Company founded from business plan written at Stanford GSB. Launched operations in initial markets. Secured $8M round of financing. Launched operations Secured $48M round of financing Agreement with eBay Acquisition Launched Central American operations Acquired . Named: Top searched brand on Brazil - Google. Acquisitions Launched . Acquisition Acquisition 1999 2000 2001 2002 2004 2005 20062003 2007 2008 2009 2010 2011 2012 2013 2014 2015 Acqsuisition ) 2016 2017 A 10B Company 1B Facturación 2018 Award for best website in Brazil. LATAM Launched Perú 100
  • 6. Source: ComScore November 2018 (Desktop only)
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14. A path to reconnect with our entrepreneurial culture Agenda About MELI 1 Our Culture Journey 2 Innovative & impactful practices 3 Leverage Leadership 4
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22. Integrated symbols and systems aligned with our DNA Agenda About MELI 1 Our Culture Journey 2 Innovative & impactful practices 3 Leverage Leadership 4
  • 23.
  • 24.
  • 25.
  • 26.
  • 27. Which aspect is the most valuable to stay at MELI? Engagement (% Favorability) Distribution (in %)
  • 28.
  • 30.
  • 31.
  • 32.
  • 33. Analytics and key strategic driver predictors Agenda About MELI 1 Our Culture Journey 2 Innovative & impactful practices 3 Leverage Leadership 4
  • 34.
  • 35.
  • 36.
  • 37.
  • 38.
  • 39.
  • 40.
  • 41.