Referral management solution is the need of the hour for large hospitalsGaryRichards30
With the ever-evolving healthcare environment and exponential advances in health IT there are a lot of decisions that hospitals/health systems need to take to provide quality care for their patients’. Health systems are struggling to manage their clinical, operational and monetary challenges.
Digital transformation: How retailers can thrive in the new digital environmentTata Consultancy Services
Navigate the path to successful digital transformation. Through deep industry expertise, modular, customizable solutions that meet real needs, we help you stay ahead of customers’ needs and reduce costs.
"Implementing AI for New Business Models and Efficiencies" - Parag Shrivastav...Grid Dynamics
Dynamic talks Seattle: Artificial Intelligence (AI) and data are foundational to ideation of new business models that bring growth and efficiencies. This is in action in pharmaceutical supply chain for reducing costs, increasing volumes, and optimizing the contracts with suppliers. The implementation involves process and tools that make data usable, and overcome the challenges of culture, ethics, data scalability, compute and engineering, and. Learn about data collection, data management, and metadata management tools implementation and modern data architecture to support them. Discuss machine learning algorithms for growth and efficiency scenarios.
Mindtree offers Omnichannel Analytics for Consumer Goods manufacturers. Learn how to leverage, multi-retailer, POS data to deliver business outcomes that improve the bottom line.
Website analytics is the cornerstone of any digital marketing strategy as it allows you to make decisions which are data-driven.
This SlideShare will help CMOs understand what Google Analytics Premium can do in helping you derive those critical business insights!
Datalicious Google Analytics Premium Reseller InformationDatalicious
Datalicious is now a Google Analytics Premium reseller. If you're looking for a premium analytics solutions, talk to Datalicious about Google Analytics Premium.
This comprehensive Distributor Management & Mobile Sales Force Solution on cloud provides for agile channel sales, timely actionable sales data and effective management control over sales supply chain.
Referral management solution is the need of the hour for large hospitalsGaryRichards30
With the ever-evolving healthcare environment and exponential advances in health IT there are a lot of decisions that hospitals/health systems need to take to provide quality care for their patients’. Health systems are struggling to manage their clinical, operational and monetary challenges.
Digital transformation: How retailers can thrive in the new digital environmentTata Consultancy Services
Navigate the path to successful digital transformation. Through deep industry expertise, modular, customizable solutions that meet real needs, we help you stay ahead of customers’ needs and reduce costs.
"Implementing AI for New Business Models and Efficiencies" - Parag Shrivastav...Grid Dynamics
Dynamic talks Seattle: Artificial Intelligence (AI) and data are foundational to ideation of new business models that bring growth and efficiencies. This is in action in pharmaceutical supply chain for reducing costs, increasing volumes, and optimizing the contracts with suppliers. The implementation involves process and tools that make data usable, and overcome the challenges of culture, ethics, data scalability, compute and engineering, and. Learn about data collection, data management, and metadata management tools implementation and modern data architecture to support them. Discuss machine learning algorithms for growth and efficiency scenarios.
Mindtree offers Omnichannel Analytics for Consumer Goods manufacturers. Learn how to leverage, multi-retailer, POS data to deliver business outcomes that improve the bottom line.
Website analytics is the cornerstone of any digital marketing strategy as it allows you to make decisions which are data-driven.
This SlideShare will help CMOs understand what Google Analytics Premium can do in helping you derive those critical business insights!
Datalicious Google Analytics Premium Reseller InformationDatalicious
Datalicious is now a Google Analytics Premium reseller. If you're looking for a premium analytics solutions, talk to Datalicious about Google Analytics Premium.
This comprehensive Distributor Management & Mobile Sales Force Solution on cloud provides for agile channel sales, timely actionable sales data and effective management control over sales supply chain.
Healthcare Digital Transformation & Mobile Phlebotomy Solutionudaya kumar
Running a Pathology Business or Healthcare service is noble!
The current pandemic has demonstrated the urgent need for business and digital transformation of the pathology lab industry.
Introducing Voilà! – the world’s first Healthcare Business Transformation Service dedicated to Pathology and Diagnostics Industry.
Voilà's advanced AI-ML powered Data Science and Analytics service platform provides a Central lab booking, end-to-end sample collection with tracking and managing real-time data that provides better operational outcomes and customer experience for patients.
With Multi-communication channel integration, 360-degree view of patients care, customizable dashboards and much more, Voilà’s platform and mobile apps ensure a seamless end-to-end visibility of all business and operational processes.
Every Patient Matters and Together, we are better! Explore more at https://voila.health/healthcare-it-digital-transformation-solutions/
Optimisator : 8 Ways Analytics Helps Your Business Grow Optimisator
Organizations, people, and things are generating massive amounts of data every day. In a 24-hour period, we collectively send 294 billion e-mails and 500 million tweets. We plug 3.5 billion searches into Google. Our connected cars generate a whopping four petabytes of data. Even our watches, fridges, and TVs are constantly creating and sharing data.
By Optimisator
Get your free whitepaper at https://ap.pn/2M6sDs4
New customer expectations across all facets of engagement are challenging how traditional contact centers operate. Pressure is building to optimize customer experience, improve agent productivity, and deliver on strategic business initiatives.
But, the market conditions are changing and organizations have to be prepared to embrace:
-- The growing complexity and number of communication channels
-- New and evolving regulatory compliance requirements
-- Disruptive technologies, including Artificial Intelligence (AI) and Robotic Process Automation (RPA)
Forward thinking leaders are leveraging technology to transform their operations into Intelligent Contact Centers™, redefining the customer experience—and business value they bring to the organization.
Download the whitepaper for insight into how organizations are building next generation contact center applications. https://ap.pn/2M6sDs4
Living Up to Employee & Consumer ExpectationsInsight
With 60% of shoppers stating that retail technology provides value to their shopping journey, it’s no surprise that businesses are looking for new ways to engage consumers, streamline processes and personalize offerings with IT. See how retailers can also use these same tech trends to improve employee experiences.
Learn more: http://ms.spr.ly/6009Tbp7S
5 ways data analytics lets you cosy up to clientsRedPixie
As a services-led financial business, you don’t know what you don’t know. Running financial risk models has become increasingly complex, meaning legacy infrastructure is limited in the insight it can provide.
If you have to wait for 12 hours for a model to run, then just how responsive can you be to the business and your customers and prospects?
Here are 5 benefits of gaining better data insight:
Webcast: Engage Earlier and Higher with Persuasive Interactive Assessment Too...Alinean, Inc.
You need the right content to better attract interest, engage earlier and most importantly, help spark purchase decisions with skeptical executives and buying committees. However more of the same old white papers and product pitches won’t do the trick.
Did you know …
* 41% of buyers now desire more interactive and personalized content
* 62% want more benchmarking data, to know how they compare to peers and to get a competitive edge
* 97% prefer prescriptive content (over a product pitch), providing advice on what to do next
To address these changing buyer demands, you need newer interactive content. One of the best assets to accomplish this is an Interactive Assessment Tool. A provocative, personalized and prescriptive Assessment Tool can be made available from your web site. The tools are self-service to prospects and can be leveraged by sales reps and partners to help:
* Attract interest
* Engage earlier
* Uncover and prioritize buyer challenges
* Spark and motivate purchase decisions
This webcast showed specific examples of Interactive Assessment Tools and how the right discovery, comparative benchmarks, smart solution recommendations and personalized report can help improve your lead generation, drive purchase decisions and improve your competitive advantage.
Webcast: Engage Earlier and Higher with Persuasive Interactive Assessment ToolsAlinean, Inc.
You need the right content to better attract interest, engage earlier and most importantly, help spark purchase decisions with skeptical executives and buying committees. However more of the same old white papers and product pitches won’t do the trick.
Did you know …
- 41% of buyers now desire more interactive and personalized content
- 62% want more benchmarking data, to know how they compare to peers and to get a competitive edge
- 97% prefer prescriptive content (over a product pitch), providing advice on what to do next.
To address these changing buyer demands, you need newer interactive content. One of the best assets to accomplish this is an Interactive Assessment Tool. A provocative, personalized and prescriptive Assessment Tool can be made available from your web site. The tools are self-service to prospects and can be leveraged by sales reps and partners to help:
- Attract interest
- Engage earlier
- Uncover and prioritize buyer challenges
- Spark and motivate purchase decisions
Join us on Tuesday, October 3rd at 11:00 a.m. ET and we’ll show you specific examples of Interactive Assessment Tools and how the right discovery, comparative benchmarks, smart solution recommendations and personalized report can help improve your lead generation, drive purchase decisions and improve your competitive advantage.
Digital Velocity Europe 2015 | TomTom PresentationTealium
Pim Verhoog, Web Analyst at TomTom presented at Digital Velocity Europe 2015 on the best process of data collection and how it can benefit your business.
Data Strategy - Executive MBA Class, IE Business SchoolGam Dias
For today's enterprise Data is now very much a corporate asset, vital to delivering products and services efficiently and cost effectively. There are few organizations that can survive without harnessing data in some way.
Viewed as a strategic asset, data can be a source of new internal efficiencies, improved competitive advantage or a source of entirely new products that can be targeted at your existing or new customers.
This slide deck contains the highlights of a one day course on Data Strategy taught as part of the Executive MBA Program at IE Business School in Madrid.
The customer engagement and the growth of ROI, a story of actionable digital ...Chorally
Chorally @ Richmond Digital Marketing Forum - 14 luglio
---
Il modello di successo sui social network viene spesso percepito solo come un insieme di like e followers, con una continua gara ad averne in quantità, anche a costo di acquistarne di falsi. Questo approccio, purtroppo, non porta a nessun risultato reale.
Introdurre all'interno della propria comunicazione social elementi di customer engagement, portando l'azienda a risolvere problemi reali dei propri utenti, invece, riesce a far crescere la reputazione dell'azienda, migliorandone la percezione dei propri utenti, e spesso porta anche benefici economici diretti.
Quale segreto dietro questa transizione, questo stravolgimento comunicativo? Semplicemente avere a disposizione insight che permettano di prendere decisioni reali e non solo "vanity metrics".
Healthcare Digital Transformation & Mobile Phlebotomy Solutionudaya kumar
Running a Pathology Business or Healthcare service is noble!
The current pandemic has demonstrated the urgent need for business and digital transformation of the pathology lab industry.
Introducing Voilà! – the world’s first Healthcare Business Transformation Service dedicated to Pathology and Diagnostics Industry.
Voilà's advanced AI-ML powered Data Science and Analytics service platform provides a Central lab booking, end-to-end sample collection with tracking and managing real-time data that provides better operational outcomes and customer experience for patients.
With Multi-communication channel integration, 360-degree view of patients care, customizable dashboards and much more, Voilà’s platform and mobile apps ensure a seamless end-to-end visibility of all business and operational processes.
Every Patient Matters and Together, we are better! Explore more at https://voila.health/healthcare-it-digital-transformation-solutions/
Optimisator : 8 Ways Analytics Helps Your Business Grow Optimisator
Organizations, people, and things are generating massive amounts of data every day. In a 24-hour period, we collectively send 294 billion e-mails and 500 million tweets. We plug 3.5 billion searches into Google. Our connected cars generate a whopping four petabytes of data. Even our watches, fridges, and TVs are constantly creating and sharing data.
By Optimisator
Get your free whitepaper at https://ap.pn/2M6sDs4
New customer expectations across all facets of engagement are challenging how traditional contact centers operate. Pressure is building to optimize customer experience, improve agent productivity, and deliver on strategic business initiatives.
But, the market conditions are changing and organizations have to be prepared to embrace:
-- The growing complexity and number of communication channels
-- New and evolving regulatory compliance requirements
-- Disruptive technologies, including Artificial Intelligence (AI) and Robotic Process Automation (RPA)
Forward thinking leaders are leveraging technology to transform their operations into Intelligent Contact Centers™, redefining the customer experience—and business value they bring to the organization.
Download the whitepaper for insight into how organizations are building next generation contact center applications. https://ap.pn/2M6sDs4
Living Up to Employee & Consumer ExpectationsInsight
With 60% of shoppers stating that retail technology provides value to their shopping journey, it’s no surprise that businesses are looking for new ways to engage consumers, streamline processes and personalize offerings with IT. See how retailers can also use these same tech trends to improve employee experiences.
Learn more: http://ms.spr.ly/6009Tbp7S
5 ways data analytics lets you cosy up to clientsRedPixie
As a services-led financial business, you don’t know what you don’t know. Running financial risk models has become increasingly complex, meaning legacy infrastructure is limited in the insight it can provide.
If you have to wait for 12 hours for a model to run, then just how responsive can you be to the business and your customers and prospects?
Here are 5 benefits of gaining better data insight:
Webcast: Engage Earlier and Higher with Persuasive Interactive Assessment Too...Alinean, Inc.
You need the right content to better attract interest, engage earlier and most importantly, help spark purchase decisions with skeptical executives and buying committees. However more of the same old white papers and product pitches won’t do the trick.
Did you know …
* 41% of buyers now desire more interactive and personalized content
* 62% want more benchmarking data, to know how they compare to peers and to get a competitive edge
* 97% prefer prescriptive content (over a product pitch), providing advice on what to do next
To address these changing buyer demands, you need newer interactive content. One of the best assets to accomplish this is an Interactive Assessment Tool. A provocative, personalized and prescriptive Assessment Tool can be made available from your web site. The tools are self-service to prospects and can be leveraged by sales reps and partners to help:
* Attract interest
* Engage earlier
* Uncover and prioritize buyer challenges
* Spark and motivate purchase decisions
This webcast showed specific examples of Interactive Assessment Tools and how the right discovery, comparative benchmarks, smart solution recommendations and personalized report can help improve your lead generation, drive purchase decisions and improve your competitive advantage.
Webcast: Engage Earlier and Higher with Persuasive Interactive Assessment ToolsAlinean, Inc.
You need the right content to better attract interest, engage earlier and most importantly, help spark purchase decisions with skeptical executives and buying committees. However more of the same old white papers and product pitches won’t do the trick.
Did you know …
- 41% of buyers now desire more interactive and personalized content
- 62% want more benchmarking data, to know how they compare to peers and to get a competitive edge
- 97% prefer prescriptive content (over a product pitch), providing advice on what to do next.
To address these changing buyer demands, you need newer interactive content. One of the best assets to accomplish this is an Interactive Assessment Tool. A provocative, personalized and prescriptive Assessment Tool can be made available from your web site. The tools are self-service to prospects and can be leveraged by sales reps and partners to help:
- Attract interest
- Engage earlier
- Uncover and prioritize buyer challenges
- Spark and motivate purchase decisions
Join us on Tuesday, October 3rd at 11:00 a.m. ET and we’ll show you specific examples of Interactive Assessment Tools and how the right discovery, comparative benchmarks, smart solution recommendations and personalized report can help improve your lead generation, drive purchase decisions and improve your competitive advantage.
Digital Velocity Europe 2015 | TomTom PresentationTealium
Pim Verhoog, Web Analyst at TomTom presented at Digital Velocity Europe 2015 on the best process of data collection and how it can benefit your business.
Data Strategy - Executive MBA Class, IE Business SchoolGam Dias
For today's enterprise Data is now very much a corporate asset, vital to delivering products and services efficiently and cost effectively. There are few organizations that can survive without harnessing data in some way.
Viewed as a strategic asset, data can be a source of new internal efficiencies, improved competitive advantage or a source of entirely new products that can be targeted at your existing or new customers.
This slide deck contains the highlights of a one day course on Data Strategy taught as part of the Executive MBA Program at IE Business School in Madrid.
The customer engagement and the growth of ROI, a story of actionable digital ...Chorally
Chorally @ Richmond Digital Marketing Forum - 14 luglio
---
Il modello di successo sui social network viene spesso percepito solo come un insieme di like e followers, con una continua gara ad averne in quantità, anche a costo di acquistarne di falsi. Questo approccio, purtroppo, non porta a nessun risultato reale.
Introdurre all'interno della propria comunicazione social elementi di customer engagement, portando l'azienda a risolvere problemi reali dei propri utenti, invece, riesce a far crescere la reputazione dell'azienda, migliorandone la percezione dei propri utenti, e spesso porta anche benefici economici diretti.
Quale segreto dietro questa transizione, questo stravolgimento comunicativo? Semplicemente avere a disposizione insight che permettano di prendere decisioni reali e non solo "vanity metrics".
Intel, Cloudera and guest speaker Forrester Research, Inc. discuss the strategy of pervasive analytics and real life examples of how analytics have already been embedded into applications and workflows.
Productionising Machine Learning to automate the enterprise. Conference research question: How can you pin-point which core business processes to transform with increased automation and streamline daily workflows to boost in house efficiencies?
The coin is a comprehensive customer relationship strategy to Interact and engage with your customers through personalized recommendations, experiences, and rewards. Coin helps Maximizing repeated sales and attract new ones, create and organize digital, promotional campaigns and other marketing efforts across channels & it understands customer preferences with insightful analytics.
COIN Built for small and medium-sized customer-centric businesses, Loyalty Manager offers tools for managing customer relationships from end to end. Lucrative & Frugal business platform customizable for any industry standard. Start using the free version today.
Modernizing Architecture for a Complete Data StrategyCloudera, Inc.
Data is the future of business. Either take advantage of it, or get surpassed by those who do.
In this webinar, Ovum's Tony Baer discusses the importance of building a modern data strategy that ensures your journey with Apache Hadoop and big data is a successful one. Together, we'll walk through how to build a plan for long-term success while realizing short-term gains, including:
How to pinpoint the business goals that matter most
How to assess your strengths and weaknesses to meet those goals
How to build a thoughtful approach that ensures your initiatives succeed
In early 2020, Geisinger Health launched a multi-year digital transformation program to transform patient and caregiver experiences. The program sought to harness best-in-class technology solutions and innovation from the digital health ecosystem, and also envisioned the transformation of IT infrastructure to support digital health experiences. When the pandemic struck in early 2020, Geisinger’s leadership reaffirmed their commitment to the digital transformation road map and the strategic technology investments required to accelerate the transformation. To implement the road map, Geisinger established a Digital Transformation Office (DTO) to oversee the implementation of the road map, provide centralized governance, and enable technology partner selection for key aspects of the proposed road map. With broad cross-functional involvement and collaboration, the DTO was able to accelerate the transformation journey, improve digital engagement, and deliver millions of dollars in benefits.
Learning objectives
1) Identify best practices and learnings from how a large integrated health system is driving a multi-year digital transformation roadmap
2) Discover how technology is enabling digital transformation at the front and back end of healthcare operations and best practices in technology strategy and technology partner selection
3) Recognize how centralized governance can accelerate transformation and maximize value from technology investments
Unlocking the Value of Usage Data March 20, 2014
Dan McGaw, Director of Marketing KISSmetrics @danielmcgaw
Puja Ramani, Director of Product Management & Analytics Gainsight @pramani #customersuccess #KISSwebinar
1 The Case for User Analytics, 2 Making User Analytics Actionable, 3 Realizing ROI
We Have Entered The Age Of The Customer
Customer data is everywhere
Welcome to our world of Customer Analytics.
How it works (it’s simple and powerful)
Your customer is at the heart of KISSmetrics
How effective is my signup process?
“You can’t maximize your revenue and profit unless you are tracking the lifetime value of each of your customers. And that’s what KISSmetrics does better than anyone else.” !! — Thomas (Zappos).
Which of my marketing channels has the highest ROI?
What do my customers do before they sign up?
Are customers coming back on a regular basis?
Making User Analytics Actionable
We all know a data driven world is inevitability
We track everything from our health to our homes to our children
We have more data about our customers than ever before
So what’s stopping us?
38% of companies are not able to communicate and interpret customer analytics results.
54% can’t integrate and manage all their data sources.
The four pillar approach is your roadmap to ROI
People Objective Strategy Technology
So what can you do?
Data Science Alert Rules and Playbooks Confirm Intuition
Blend with other data sources to discover insights
Score customer health using usage data
Have one view of all your customers
Fire off tasks or outreach based on usage
Take action on early warnings and manage each event
Consistently collaborate to keep customer relationships healthy
Who’s getting ROI from usage data?
Reduce Churn
THANK YOU
Dan McGaw, Director of Marketing KISSmetrics @danielmcgaw
Puja Ramani, Director of Product Management & Analytics Gainsight @pramani
Acquire Grow & Retain customers - The business imperative for Big DataIBM Software India
The emergence of Big Data and Analytics has changed the way marketing decisions are made. Marketing has moved away from traditional ‘generalisation’ practices such as customer segmentation, geographical targeting etc. and is focussing more on the individual – the ‘Chief Executive Customer’.
The customer journey could essentially be divided into 7 elements. We’ll touch upon the issue of ‘Privacy’ and how one balance social and commercial value. Practical examples of
customer analytics at its best will be discussed as well as the importance of the eco-system.
In a world where data-driven decisions shape success, this session is your guide to navigating the complexities of Q4.
Tinuiti’s Retail Media partnership expert will be joined by media buying platform, The Trade Desk, and unified customer data platform, Amperity, to solve the challenges brands face in identifying first-party data sources and building impactful audiences from them. Be prepared to revolutionize your strategy, unlock the latent potential of Customer Data Platforms (CDPs) and Retail Media synergy, and seamlessly activate your campaigns through cutting-edge platforms. Transform your Q4 into a success story that leaves a lasting impact.
Similar to How DePersgroep turns data into smart actions in 5 steps (20)
3. Data strategy :
Create 360° consumer insights
and turn it into (real time) action
Unregistered
User
Registered User
Single copy
buyer
subscriber
member
Value(ARPU)
Customer journey’s
Engagement
LTV
4. Our program is build around 5 components
Collect Store Control Analyse Act
5. Collect
Data silos prevent a 360° single consumer view
Collect : Anonymous > login > social > profile
Sign in process is crucial
6. Make data available centrally
A new data architecture is needed
Avoid inconsistency in different applications
Store
7. Control
Data Governance to enhance customer experience :
Quality, Curation, Completeness
Data privacy and -protection to avoid leakage
8. Analyse
Make your data speak
Dashboarding = story telling
Descriptive and diagnostic
Datamodelling = scoring consumers for action
Predictive and prescriptive
9. Act
Without action, data is just a bunch of data
From multi-channel to omni-channel
Start your use cases from ‘act
10. Change is not easy
Organizational challenge
It is time- and cost consuming
Tools and techniques evolve quickly
Inject new skills, train your (data) people
Start small, create evidence : you can’t define
everything upfront
11. 11
We love DATA for it’s BIG return
Not for it’s big complexity ;-)
dirk.milbou @ persgroep.be
@dirkmilbou
