How can we innovate?
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Innovation - Transformation - share principles.
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How can we innovate?
- 1. Joe Orlando, Strategy Centre, PricewaterhouseCoopers UK How Can We Innovate?
- 2. Joe Orlando, Strategy Centre, PricewaterhouseCoopers UK Innovation is a function of … Perspective
- 3. Joe Orlando, Strategy Centre, PricewaterhouseCoopers UK Consider • When recalling the mythical tale of Icarus… what do you think of?
- 4. Joe Orlando, Strategy Centre, PricewaterhouseCoopers UK Consider • When recalling the mythical tale of Icarus… what do you think of? His tragic fall from the sky?
- 5. Joe Orlando, Strategy Centre, PricewaterhouseCoopers UK Consider • When recalling the mythical tale of Icarus… what do you think of? or his magnificent genius to master flight?
- 6. Joe Orlando, Strategy Centre, PricewaterhouseCoopers UK Consider While everyone is asking … Is the glass half empty or half full? Is anyone asking… “Is the glass perhaps too small or too big?
- 7. Joe Orlando, Strategy Centre, PricewaterhouseCoopers UK Mixed Messages What I need to see are innovative ideas, … breakthrough thinking, …”out of the box” approaches, … that have been thoroughly tested, tried and proven in the marketplace.
- 8. Joe Orlando, Strategy Centre, PricewaterhouseCoopers UK Being 1st isn’t always the answer
- 9. Joe Orlando, Strategy Centre, PricewaterhouseCoopers UK How does it work? PEOPLE “gotawanna” Over Communicate – create a legend. Over Communicate – create a legend. Recognize, accept, invite and embrace skills and resources from others Recognize, accept, invite and embrace skills and resources from others Be brave enough to test ideas on inside and outside stakeholders (customers) - often Be brave enough to test ideas on inside and outside stakeholders (customers) - often Lead by example – Demonstrate willingness to listen, adapt & adopt Lead by example – Demonstrate willingness to listen, adapt & adopt Actively collaborate – integrate ideas and build joint ownership Actively collaborate – integrate ideas and build joint ownership Guide everyone through significant steps taken to arrive at current approach Guide everyone through significant steps taken to arrive at current approach Make each individual a winner Make each individual a winner Expect and plan for detractors and hidden agendas – leverage that energy Expect and plan for detractors and hidden agendas – leverage that energy Succeed through others Succeed through others Lead with empathy – build trust – show decisiveness, commitment, passion Lead with empathy – build trust – show decisiveness, commitment, passion
- 10. Joe Orlando, Strategy Centre, PricewaterhouseCoopers UK Themes • SFA Initiative – People Resist Change – Functions want priority – Resources Scarce – Preconceived Notions – “Just Another Project” – Only for Sales and IT • Project GERTRUDE – Function Gets Priority • Finance - Instead of getting calls from Account Mgr needing you to drop everything for info needed while with client… aging receivables, returned stock credit, etc. – Acct Mgr has notes in his Account Notes – Create Viral Communication – Inclusive/Exclusive – Gains Momentum – “Don’t let it happen without being recognized”
- 11. Joe Orlando, Strategy Centre, PricewaterhouseCoopers UK Revisit ICARUS • I dentify Opportunity – Instinct, Intuition • C reate the Vision – Challenge, Charge • A rticulate the Steps – Awareness, Answers • R ally the Resources – Reinforce, Resourceful • U nblock Obstacles – Unwavering, Unrelenting • S tay the Course – Steer, Steady
- 12. Joe Orlando, Strategy Centre, PricewaterhouseCoopers UK The Process is a Journey
- 13. Joe Orlando, Strategy Centre, PricewaterhouseCoopers UK The Process is a Journey • With every step… a 1 degree change in direction…at 90 steps – back where you started…every step after you lose ground
- 14. Joe Orlando, Strategy Centre, PricewaterhouseCoopers UK “Wait and See” Old Chinese Proverb… “Keep one’s head in the sand long enough and someone will come along and plant a headstone overit!”
- 15. Joe Orlando, Strategy Centre, PricewaterhouseCoopers UK Innovation is Like Your Brand • It isn’t a task • It isn’t a project • It isn’t an activity • It has to be woven into the fabric of what makes you who you are in your markets, today… tomorrow
- 16. Joe Orlando, Strategy Centre, PricewaterhouseCoopers UK Thank you