Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
How brands can use hashtags without getting sued
1. Mini Law Lesson
How Brands Can Use #Hashtags
Without Getting Sued
Brian Heidelberger
bheidelb@winston.com
Twitter @briheidelberger
Info @ www.winston.com/bheidelberger
2. Can Any Word Be Used as a
Hashtag?
• Hashtags Aren’t Entirely Fair Game
• Extreme example:
”#Winston&StrawnIsAnNCAA Sponsor”
Since we aren’t an NCAA sponsor, its obviously not
legal even if it's "just a hashtag"
• Hashtags can be claims or disparage
“#bestselling
#XYZGumispoison
Adding a # doesn’t change the meaning
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3. The Law
• To establish trademark infringement,
false association/endorsement, or unfair
competition, owner must prove:
1) it owns certain trademarks that are
entitled to trademark protection; and
2) unauthorized use of such trademarks is
likely to cause consumer confusion as to
affiliation/endorsement/origin
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4. The Defenses
• No Infringement
No likelihood of confusion
• Nominative Fair Use Defense:
The product or service cannot be readily
identified without the trademark
You only use as much of the mark as is
necessary to identify the company or its goods
or services
You do nothing to suggest that the trademark
owner has given his approval or endorsement.
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5. Claim Over Use of #webby
• Rapper Chris Webby sent infringement
letter to the Webby Awards for use of
#webby to promote its awards show and
website
• Claimed “copyright infringement,” but
cited two federal trademark
registrations
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6. Claim Over Use of #tacotuesday
• Taco John’s has federal trademark
registration for “Taco Tuesday”
• Taco John’s sent C&D over Iguana Grill’s
use of #tacotuesday
• Taco John’s tweeted they hold the
“copyright” giving it exclusive rights
• No lawsuit filed
• Fantastic PR for Iguana Grill
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7. Only One Reported Case
• For purposes of false advertising, a hashtag
can be considered “commercial speech”
• Twitter posts can make claim about
competitor even when competitor wasn’t
specifically mentioned (#Sharepoint
#RedDragon is #MadeinChina”)
• Whether there was trademark
infringement/false association not addressed
(AvePoint Inc. v. Power Tools Inc.)
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8. Twitter’s Terms
• Terms don’t deal directly with issue
• Policy prevents use of "a company or business
name, logo, or other trade mark protected
materials in a manner that may mislead or
confuse others with regard to its brand or
business affiliation"
• Probably won’t take action absent fraud or
other egregious circumstances
likely see the hashtag as communication
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11. Legal Use of Another’s
Trademark in a Hashtag?
• May be able to use another’s trademark
as a hashtag
“Join the conversation” rather than causing
confusion among consumers.
Not suggesting endorsement
Tweet-dependent and requires a review of
the tweet.
Transitory and incidental nature of tweets
reduces the risk
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12. Risk Mitigation Strategies
• Avoid (if you can) registered marks
Has the trademark owner suggested use of the
#
• Don’t suggest endorsement or affiliation
• Join the conversation - rather than sell/promote
product
• Be part of the crowd of hashtag users, rather than
standing out
Don’t create your own
• Limit the number of tweets and the time period
over which you use the mark in the tweets
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13. Risk Mitigation Strategies (Cont.)
• Is your competitor a sponsor?
• Does the topic raise special concerns?
E.g., is the trademark owner highly litigious?
Are there PR concerns?
• “Auora is trending, clearly about our Kim K
inspired #Aurora dress ; Shop:
celebboutique.com…
Consider co-opt issues when using Hashtags for
marketing
• #Quantasluxury
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