The document presents a mobile concierge solution designed to enhance guest experiences at hotels by allowing easy navigation of services via their mobile devices. It emphasizes customization, convenience in reservations, direct communication with staff, and additional features like virtual tours, city guides, and weather forecasts to improve guest loyalty and increase hotel revenue. The solution uses advanced technology to support multiple devices and languages, ultimately streamlining hotel operations and enhancing guest satisfaction.

2. Guests can easily navigate your hotel’s offerings and services with a
simple touch of their mobile device. Completely customized to match
your hotel’s brand, Mobile Concierge uses cutting-edge technology to
give your guests an unparalleled hospitality experience while
increasing revenue potential and improving staff efficiency.
Mobile Concierge

4. Mobile Usage
Infographic

7. Mobile Growth
Statistics
By 2016, the number of mobile apps
downloads are estimated to reach 44 billion
and the worldwide online app market is
expected to grow from approximately $6.8
billion in 2010 to $25 billion by 2015.
Mobile apps in the business sphere is the
future. Decision makers now see that these
tools increase productivity, reduce paperwork,
and increase revenue in ways other devices
simply cannot.

9. Custom Branded Home-Screen
Each section of Mobile Concierge is custom designed to match your hotel’s unique
identity and brand standards. Colors, typefaces, and photography area ll considered to
ensure the Mobile Concierge perfectly suits your hotels aesthetic feel.

10. Touch Technology Interface
Mobile Concierge utilizes the latest touch technology creating an elegant, user-friendly
experience, and makes it easy for any guest to navigate throughout the application.

11. Room Reservations
You’ll have a new way to say ‘welcome’ or ‘welcome back’. Mobile Concierge makes it
convenient for your guests to plan their stay, check for available rooms and special
offers, and make reservations directly from their mobile device.

12. Front Desk
Mobile Concierge allows your guests to interact with your staff more efficiently. You can
route all communication through your front desk, or send information directly to each
department.

13. Housekeeping
Mobile Concierge features automated request handling for room service, wake-up calls,
housekeeping, and much more. The easy-to-use web interface lets you configure
different requests to be immediately passed along to the right staff members, providing
unprecedented responsiveness to your guests and maximizing your hotel’s efficiency.

14. 360 Virtual Tour
Mobile Concierge’s 360 Virtual Tour allows guests to explore your hotel through an
immersive, panoramic experience. Make your guests feel at home before they even
arrive.

15. Interactive City Guide
Mobile Concierge’s interactive city guide offers an intuitive map to your hotel’s
neighborhood. Featuring local restaurants. Shopping, directions, and more, the city
guide will keep your guests entertained and give your staff more time to provide even
better service when needed.

16. Enhance Guest Loyalty
After their stay, guests will be able to use your hotel's app to stay up-to-date on news
and events at your hotel. Mobile Concierge’s built-in Push Notification system will keep
your guests informed of special promotions and other reasons to return

17. Multi-Platform Support
Built on a best–in–class platform, Mobile Concierge supports multiple web-enabled
mobile devices. Guests can view and make requests for hotel services right from their
iPad or iPhone, making their experience more convenient and enjoyable

18. Multiple Language Support
Whether it’s Spanish, Italian, English, or French, Mobile Concierge allows guests to
select their language of choice when interacting with your app.

19. Weather Forecasts
Your guests will love the accurate 5 day forecasts that are integrated into Mobile
Concierge. With built-in-real-time technology, planning your stay is a breeze. Guests
won't have to worry about unpredictable weather and will be prepared for any climate.

20. Mobile Concierge’s direct room service integration gives your guests a convenient way
to browse your menu and choose from your kitchen’s selection. Makes it more
convenient for your guests to take advantage of premium services, such as room service
and in-house dining. As a result, you can expect to see an increase in those revenue
streams.
Generate Additional Revenue

21. The automated service request system reduces the number of staff members involved in
each inquiry. Guests have access to more of the information they want, when they want
it, using the app. They can also connect directly to a specific hotel department, in many
cases bypassing the front desk.
Automated Service Request System

22. BYOD - Bring Your Own Device
In the face of changing working environment and increasing competition, all
organizations should embrace the concept of BYOD as a way to boost
employee productivity and build more organizational efficiency.
According to Gartner, BYOD ranks among the top 10 trends that are being
adopted by major companies in 2013.