360 Communication System for hotels via Smartphone or Tablet.
Available for:
iOS (Iphone/Ipad)
Android (Smartphone/tablet)
Desktop Software for system administration.
Its modularity allows it to cover the needs of communication among all the users: Hotel, Guests and Businesses around the Hotel.
Ask Blue helps your guests in a flash and contacts the correct staff when vital. Ask Blue is a shrewd computerized individual that can be achieved utilizing any of the gadgets your visitors use today. Visitors can interface with Blue through Google, Alexa, or comparable gadgets. Visitors can likewise message Blue or talk with Blue on the web.
Dynamic Hotel Mapping assembles all exclusive hotel data from multiple sources of Hotel Extranet, Channel Manager, and XML/API for hoteliers and grant them to integrate this hotel data into their website to avoid duplicate entry of hotels.
This hotel mapping is the best tool for hoteliers to exactly map hotel content and prohibits the booking of the wrong hotel. there are many benefits of Dynamic Hotel Mapping. It particularly maps hotels and automatically synchronizes all hotel rates on the website and contributes instant booking confirmation to increase customer involvement and bookings.
Appytect is a Mobile Application Builder. Appytect will allow hotel's to get their Hotel App on Google Play Store and Apple App Store. Attract clients to all the amenities and services offered by your hotel with your hotel application.
Findings: The bigger hospitality chain companies often use Customer Relationship Management (CRM) tools to improve their bottom line. We interviewed a number of small and medium scale hospitality providers and observed that the providers did not have the essential equipment/tools and technical know-how to use CRM effectively. Hence, we planned to develop a platform that will facilitate the customer relationship management process for the small and medium scale hospitality providers.
Managerial implications: We are coming forward with a mobile application that will help the small and medium hospitality sector owners in monitoring, converting, tracking and understanding its customers effectively which will lead to increase in profits. Our mobile CRM application will help teach and train the owners of the small and medium-sized hospitality companies as well as act as a standalone application for the same.
1. We will be hiring in-house app developers and database administrators to create and maintain the CRM tool
2. As the application grows we will be taking the help of cloud computing servers like Azure and AWS as well as using Machine Learning and AI with the help of companies who help implement the same
3. The application then can be scaled up, and different modes can be incorporated based on the amount the hospitality owners were willing to provide.
Limitations:
1. Development, testing and periodic maintenance of the application will require outsourcing.
2. Collecting data from various sources might be a challenging task.
3. Integrating various hospitality providers to share their best CRM practices
4. Encouraging hospitality providers to pay for the application and deciding the amounts for each band/mode
Android based mobile application with Call Tracking DetailsAriaTelecom
Aria Android App for call recording incoming or outgoing, Live monitoring of calls, easily install able,software based product.
www.ariatelecom.net
M-8929078103
Empowering the staff. . . Connects your brand to guest. See how easy and fast hotel staff everywhere is adopting this new technology to complete tasks and communicate with each other . . . and with the guests.
OTRUM ENTERPRISE 5 THE MOST FLEXIBLE ORDERING PLATFORM Our ordering tool works across TVs, tablets, and phones, and improves both revenue and service. We have designed it to offer just about anything, from room service to elephant rides, A FOCUS ON GUEST EXPERIENCE Our main goal is helping create more happy customers. More important then ever in the age of Tripadvisor and social media, one great guest experience can have lasting effects. ENTERPRISE TOUCH WORKS ON BOTH SMARTPHONES AND TABLETS, IOS AND ANDROID. IN FACT ALL YOU NEED IS A WEBKIT ENABLED BROWSER AND YOU ARE GOOD TO GO.
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Wayanad, nestled in Kerala's Western Ghats, is a lush paradise renowned for its scenic landscapes, rich biodiversity, and cultural heritage. From trekking Chembra Peak to exploring ancient Edakkal Caves, Wayanad offers thrilling adventures and serene experiences. Its vibrant economy, driven by agriculture and tourism, highlights a harmonious blend of nature, tradition, and modernity.
360 Communication System for hotels via Smartphone or Tablet.
Available for:
iOS (Iphone/Ipad)
Android (Smartphone/tablet)
Desktop Software for system administration.
Its modularity allows it to cover the needs of communication among all the users: Hotel, Guests and Businesses around the Hotel.
Ask Blue helps your guests in a flash and contacts the correct staff when vital. Ask Blue is a shrewd computerized individual that can be achieved utilizing any of the gadgets your visitors use today. Visitors can interface with Blue through Google, Alexa, or comparable gadgets. Visitors can likewise message Blue or talk with Blue on the web.
Dynamic Hotel Mapping assembles all exclusive hotel data from multiple sources of Hotel Extranet, Channel Manager, and XML/API for hoteliers and grant them to integrate this hotel data into their website to avoid duplicate entry of hotels.
This hotel mapping is the best tool for hoteliers to exactly map hotel content and prohibits the booking of the wrong hotel. there are many benefits of Dynamic Hotel Mapping. It particularly maps hotels and automatically synchronizes all hotel rates on the website and contributes instant booking confirmation to increase customer involvement and bookings.
Appytect is a Mobile Application Builder. Appytect will allow hotel's to get their Hotel App on Google Play Store and Apple App Store. Attract clients to all the amenities and services offered by your hotel with your hotel application.
Findings: The bigger hospitality chain companies often use Customer Relationship Management (CRM) tools to improve their bottom line. We interviewed a number of small and medium scale hospitality providers and observed that the providers did not have the essential equipment/tools and technical know-how to use CRM effectively. Hence, we planned to develop a platform that will facilitate the customer relationship management process for the small and medium scale hospitality providers.
Managerial implications: We are coming forward with a mobile application that will help the small and medium hospitality sector owners in monitoring, converting, tracking and understanding its customers effectively which will lead to increase in profits. Our mobile CRM application will help teach and train the owners of the small and medium-sized hospitality companies as well as act as a standalone application for the same.
1. We will be hiring in-house app developers and database administrators to create and maintain the CRM tool
2. As the application grows we will be taking the help of cloud computing servers like Azure and AWS as well as using Machine Learning and AI with the help of companies who help implement the same
3. The application then can be scaled up, and different modes can be incorporated based on the amount the hospitality owners were willing to provide.
Limitations:
1. Development, testing and periodic maintenance of the application will require outsourcing.
2. Collecting data from various sources might be a challenging task.
3. Integrating various hospitality providers to share their best CRM practices
4. Encouraging hospitality providers to pay for the application and deciding the amounts for each band/mode
Android based mobile application with Call Tracking DetailsAriaTelecom
Aria Android App for call recording incoming or outgoing, Live monitoring of calls, easily install able,software based product.
www.ariatelecom.net
M-8929078103
Empowering the staff. . . Connects your brand to guest. See how easy and fast hotel staff everywhere is adopting this new technology to complete tasks and communicate with each other . . . and with the guests.
OTRUM ENTERPRISE 5 THE MOST FLEXIBLE ORDERING PLATFORM Our ordering tool works across TVs, tablets, and phones, and improves both revenue and service. We have designed it to offer just about anything, from room service to elephant rides, A FOCUS ON GUEST EXPERIENCE Our main goal is helping create more happy customers. More important then ever in the age of Tripadvisor and social media, one great guest experience can have lasting effects. ENTERPRISE TOUCH WORKS ON BOTH SMARTPHONES AND TABLETS, IOS AND ANDROID. IN FACT ALL YOU NEED IS A WEBKIT ENABLED BROWSER AND YOU ARE GOOD TO GO.
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OtelAapp_for hotel guests to Access hotel services over their personal phone
1. Android & IOS based universal application for accessing
hotel services & facilities
2. OTELAPP is an generic app, freely downloadable through Apple
store and Google Play store.
Could be easily integrated with Hotel Management Softwares for
data communication.
The App will allow guest to access that particular hotels services,
facilities and information during their stay using the registration
number/ Checkin Number.
The access to hotel facilities and HMS will disconnect movement
the guest checkup out or billing is done.
Multilingual.
3. CloudbasedApplication size of less than 2 Mpbs
Works on low internet bandwidth
Very user friendly
Iconic based design
Single line navigation
4. OTEL APP V-1.1
SERVICES F & B MENU INFO LOCATION FEEDBACK OFFERS SOS
DND - Do Not Disturb E Menu Reward Points location assistance feed back Hotel promotions Ladies Security
Clean My Room Break fast buffet detail Billing Details sight seeing & activitis complaints Spa offers Others
Laundry Pickup Outlets location & timings Restaurant Offer
Laundry Drop Indication Payment wallet Happy Hours
wake up call health club timings & location Galleries
clear dish Mineral Water others facilities & services info
Minibar Refill Wafers
SOS Pepsi 300 ML
Door Not Opening
Check Out Request hair oil
Cab Booking cigarettes
Spa Booking
External paid services
Extra Linens Linen change
Extra Aminities extra bath towel
AC ON request extra hand towel
extra face towel
extra pillow
Soaps
Shampoo
Moisturiser
Shower cap
6. On Check-in
To Access - if interfaced with
Hotel Mgt Software:
Enter the check-in / registration
number generated by HMS/PMS
Other wise
Enter Guest name + Mobile
number+ Room number in the
OtelApp server (Front office
system)
App will list the complete
info, services & amenities
that’s available in that
particular hotel
7. REQUESTS FROM GUEST AND ADDRESSING
CASE 1:
Guest in the room press -
DND
Every concerned Dept will
get popup on any
commands or requested
triggered to that Dept
FRONT OFFICE ROOM SERVICE HOUSEKEEPING
Commands goes to cloud
From cloud to
hotel server
To Dept desk through LAN
CLOUD
HOTEL SERVER
8. REQUEST FOR ROOM SERVICE
FRONT OFFICE
ROOM SERVICE
HOUSEKEEPING
Commands
goes to
cloud
From cloud to
hotel server
Order being displayed in Room
Service order taking system
CLOUD
HOTEL SERVER
CASE 2:
GUEST ORDER FOOD FROM
ROOM
9. 1. AC On Request
2. Room Service Menu
3. Health club timings and floor /location details
4. Spa booking
5. Breakfast buffet postings
1. DO NOT DISTURB
2. CLEAN MY ROOM
3. LAUNDRY PICKUP
4. LAUNDRY DROP INDICATION
5. WAKE UP CALL
6. BATHROOM AMINITIES
7. TOWEL CHANGE
8. EXTRA TOWELS
9. CLEAR DISH
10. MINIBAR REFIL
10. F & B MENU
1. ROOM SERVICE MENU
2. ROOM SERVICE REQUEST
11. PHASE II – Location Assistance
1. DIRECTION BACK TO THE HOTEL
2. NEAR BY MALLS – SHOPPING COMPLEX
3. NEAR BY TOURIST ATTRACTION
12. GUEST INFO
1. BILLING DETAILS
2. CHECK OUT REQUEST
3. FEED BACK
4. COMPLAINTS
OTEL TECHNOLOGIES, Bangalore
Oteltechnologies.com
Contact: +91 9886890011 / +91 7816060203
sunil@oteltechnologies.com