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Android & IOS based universal application for accessing
hotel services & facilities
OTELAPP is an generic app, freely downloadable through Apple
store and Google Play store.
Could be easily integrated with Hotel Management Softwares for
data communication.
The App will allow guest to access that particular hotels services,
facilities and information during their stay using the registration
number/ Checkin Number.
The access to hotel facilities and HMS will disconnect movement
the guest checkup out or billing is done.
Multilingual.
CloudbasedApplication size of less than 2 Mpbs
Works on low internet bandwidth
Very user friendly
Iconic based design
Single line navigation
OTEL APP V-1.1
SERVICES F & B MENU INFO LOCATION FEEDBACK OFFERS SOS
DND - Do Not Disturb E Menu Reward Points location assistance feed back Hotel promotions Ladies Security
Clean My Room Break fast buffet detail Billing Details sight seeing & activitis complaints Spa offers Others
Laundry Pickup Outlets location & timings Restaurant Offer
Laundry Drop Indication Payment wallet Happy Hours
wake up call health club timings & location Galleries
clear dish Mineral Water others facilities & services info
Minibar Refill Wafers
SOS Pepsi 300 ML
Door Not Opening
Check Out Request hair oil
Cab Booking cigarettes
Spa Booking
External paid services
Extra Linens Linen change
Extra Aminities extra bath towel
AC ON request extra hand towel
extra face towel
extra pillow
Soaps
Shampoo
Moisturiser
Shower cap
Download OtelApp fromFirst time user
Register Email ID & mobile
number
Complete the one time
profile
On Check-in
To Access - if interfaced with
Hotel Mgt Software:
Enter the check-in / registration
number generated by HMS/PMS
Other wise
Enter Guest name + Mobile
number+ Room number in the
OtelApp server (Front office
system)
App will list the complete
info, services & amenities
that’s available in that
particular hotel
REQUESTS FROM GUEST AND ADDRESSING
CASE 1:
Guest in the room press -
DND
Every concerned Dept will
get popup on any
commands or requested
triggered to that Dept
FRONT OFFICE ROOM SERVICE HOUSEKEEPING
Commands goes to cloud
From cloud to
hotel server
To Dept desk through LAN
CLOUD
HOTEL SERVER
REQUEST FOR ROOM SERVICE
FRONT OFFICE
ROOM SERVICE
HOUSEKEEPING
Commands
goes to
cloud
From cloud to
hotel server
Order being displayed in Room
Service order taking system
CLOUD
HOTEL SERVER
CASE 2:
GUEST ORDER FOOD FROM
ROOM
1. AC On Request
2. Room Service Menu
3. Health club timings and floor /location details
4. Spa booking
5. Breakfast buffet postings
1. DO NOT DISTURB
2. CLEAN MY ROOM
3. LAUNDRY PICKUP
4. LAUNDRY DROP INDICATION
5. WAKE UP CALL
6. BATHROOM AMINITIES
7. TOWEL CHANGE
8. EXTRA TOWELS
9. CLEAR DISH
10. MINIBAR REFIL
F & B MENU
1. ROOM SERVICE MENU
2. ROOM SERVICE REQUEST
PHASE II – Location Assistance
1. DIRECTION BACK TO THE HOTEL
2. NEAR BY MALLS – SHOPPING COMPLEX
3. NEAR BY TOURIST ATTRACTION
GUEST INFO
1. BILLING DETAILS
2. CHECK OUT REQUEST
3. FEED BACK
4. COMPLAINTS
OTEL TECHNOLOGIES, Bangalore
Oteltechnologies.com
Contact: +91 9886890011 / +91 7816060203
sunil@oteltechnologies.com

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OtelAapp_for hotel guests to Access hotel services over their personal phone

  • 1. Android & IOS based universal application for accessing hotel services & facilities
  • 2. OTELAPP is an generic app, freely downloadable through Apple store and Google Play store. Could be easily integrated with Hotel Management Softwares for data communication. The App will allow guest to access that particular hotels services, facilities and information during their stay using the registration number/ Checkin Number. The access to hotel facilities and HMS will disconnect movement the guest checkup out or billing is done. Multilingual.
  • 3. CloudbasedApplication size of less than 2 Mpbs Works on low internet bandwidth Very user friendly Iconic based design Single line navigation
  • 4. OTEL APP V-1.1 SERVICES F & B MENU INFO LOCATION FEEDBACK OFFERS SOS DND - Do Not Disturb E Menu Reward Points location assistance feed back Hotel promotions Ladies Security Clean My Room Break fast buffet detail Billing Details sight seeing & activitis complaints Spa offers Others Laundry Pickup Outlets location & timings Restaurant Offer Laundry Drop Indication Payment wallet Happy Hours wake up call health club timings & location Galleries clear dish Mineral Water others facilities & services info Minibar Refill Wafers SOS Pepsi 300 ML Door Not Opening Check Out Request hair oil Cab Booking cigarettes Spa Booking External paid services Extra Linens Linen change Extra Aminities extra bath towel AC ON request extra hand towel extra face towel extra pillow Soaps Shampoo Moisturiser Shower cap
  • 5. Download OtelApp fromFirst time user Register Email ID & mobile number Complete the one time profile
  • 6. On Check-in To Access - if interfaced with Hotel Mgt Software: Enter the check-in / registration number generated by HMS/PMS Other wise Enter Guest name + Mobile number+ Room number in the OtelApp server (Front office system) App will list the complete info, services & amenities that’s available in that particular hotel
  • 7. REQUESTS FROM GUEST AND ADDRESSING CASE 1: Guest in the room press - DND Every concerned Dept will get popup on any commands or requested triggered to that Dept FRONT OFFICE ROOM SERVICE HOUSEKEEPING Commands goes to cloud From cloud to hotel server To Dept desk through LAN CLOUD HOTEL SERVER
  • 8. REQUEST FOR ROOM SERVICE FRONT OFFICE ROOM SERVICE HOUSEKEEPING Commands goes to cloud From cloud to hotel server Order being displayed in Room Service order taking system CLOUD HOTEL SERVER CASE 2: GUEST ORDER FOOD FROM ROOM
  • 9. 1. AC On Request 2. Room Service Menu 3. Health club timings and floor /location details 4. Spa booking 5. Breakfast buffet postings 1. DO NOT DISTURB 2. CLEAN MY ROOM 3. LAUNDRY PICKUP 4. LAUNDRY DROP INDICATION 5. WAKE UP CALL 6. BATHROOM AMINITIES 7. TOWEL CHANGE 8. EXTRA TOWELS 9. CLEAR DISH 10. MINIBAR REFIL
  • 10. F & B MENU 1. ROOM SERVICE MENU 2. ROOM SERVICE REQUEST
  • 11. PHASE II – Location Assistance 1. DIRECTION BACK TO THE HOTEL 2. NEAR BY MALLS – SHOPPING COMPLEX 3. NEAR BY TOURIST ATTRACTION
  • 12. GUEST INFO 1. BILLING DETAILS 2. CHECK OUT REQUEST 3. FEED BACK 4. COMPLAINTS OTEL TECHNOLOGIES, Bangalore Oteltechnologies.com Contact: +91 9886890011 / +91 7816060203 sunil@oteltechnologies.com