Carzonrent provides 360 degree mobility solutions through a technology-centric and cost-efficient operating model. It aims to deliver unparalleled reliability, transparency, and customer delight. Carzonrent offers a wide range of rental options through its mobile app and portal, replacing fragmented local rentals. It has over 600 corporate clients and serves over 20,000 travelers daily. Carzonrent integrates various technologies and systems to enhance the customer experience, ensure transparency, and deliver cost savings and operational efficiencies to clients.

1. Integration with corporate systems to deliver Cost Savings, Consistent Service Delivery, Reliability,
Transparency, Benefits of Operational Efficiency and enhanced User Experience
Carzonrent proprietary technology tools

2. Carzonrent Mission
“Provide 360 degree mobility solutions to travelers
anywhere through a technology centric, cost
efficient operating model, to deliver unparalleled
reliability and transparency in services to achieve
customer delight”.

3. Carzonrent - your one-stop shop for ground transport
Carzonrent is a singular entity that caters to all road travel needs with an unrivalled range of rental options replacing
cookie-cutter models of foreign & Indian branded and the fragmented disorganised local rentals.
• Highly experienced and professional management team overseeing a skilled workforce sourced from the Car Rental
industry.
• Customer base of more than 600 corporate clients serving over 20000 travelers every day.
Self-DriveLong Term Rental LimoOutstation Ad hoc RentalAirport Service
Key Service Offerings

4. Service and Technology fused to serve you better
In House Expertise
COR Labs based in
Bengaluru and Delhi
developing proprietary
technologies leveraging
deep domain knowledge.
Transparency
COR Drive driver
application to track
car and calculate
distance via GPS
Self
Booking/Tracking
Book using Carzonrent
mobile app or self
booking portal. Track car
or raise SOS via the same.
Centralized
Support
National Command
Center-Monitoring
transactions, distress
support, CRM helpdesk,
etc.
In-Car
Technology
GPS Tracking / Google
Maps, to provide real
time tracking

5. Ease of booking a car-SBT
Carzonrent Mobile App
Create Booking, Track Car, SOS, View Invoice, Give Feedback,
Facilitator Login to manage guests and bookings.
Corporate Portal
Create Booking, Track Car, SOS, View Invoice, Give Feedback
Admin – View MIS, Manage user permissions, Booking Policies, etc.
Intuitive and new-age web and mobile tools engineered to provide freedom of self service to corporate
employees and travel managers
Download our App

6. Safe, Secure and fully Compliant
One Stop Shop
View and book all
services/cars available as
per the corporate
contract.
Instant
No need to send an email
and wait for hours to get
a confirmation. Get a
confirmation instantly.
Secure Payment
Don’t share your sensitive
credit card data over
email. Pay using
integrated PCI-DSS
approved payment
gateway.
Compliance
Follow corporate approval process and enter travel details
(project #, travel request number, etc)

7. Zero-Stress travel for your employees
Driver Photo
View the drivers assigned
for the trip along with
their photograph
Track Car
Track car using the
minute by minute GPS
tracking on App and
portal
Booking History
View history of all
bookings created, and
track upcoming bookings.
Edit/Cancel
Edit or Cancel booking
from the same tool

8. Facilitator Access:
Travel Facilitators or Travel Managers or Executive Assistants can manage trip of all their mapped colleagues
in one screen.
Manage Travelers
Facilitators can Add or manage travelers under their
department.
Manage Bookings
Create bookings for any
guest/traveler in a single
interface
VIP Guests
Mark specific top
management travelers
as VIPs to help monitor
their trip better.
Track Bookings
Track vehicle
assignment and view
location for bookings
created by them.
Special requests are smoothly handled

9. In Trip Feedback
In Trip feedback for immediate resolution. Link
to feedback form sent via SMS.
Post Trip Feedback
Rating screen automatically appears after trip is complete on both App
and Portal.
Feedback-help us constantly upgrade
Provide feedback during and after the trip:
Feedback provided here will be sent to centralized CRM team and corresponding action will be taken.

10. Go Paper-less with everything online
Admin Controls
Manage Travelers,
Facilitators access rights.
Configure business rules
to define booking limits
and controls
Reports/MIS
Customizable Reports/MIS
for all trips. View city wise,
department wise,
subsidiary wise data.
Invoice breakup and trip
information present.
E-Invoice
Fully transparent E-Invoice
with route map, toll/parking
slips and digital signature
available for download. No
more hassles of getting paper
invoices.
`

11. Page 2 – Trip Itinerary (route
breakup), Toll/parking/extra slips
Page 1 – Fare Breakup, Route
Map, Signature, Trip Summary
Pay for what you use
A digitally signed invoice is automatically generated at the end of the trip along with the user’s signature,
route map, itinerary and toll/parking receipts.

12. Robust and detailed MIS anytime you need it
Reports available for all trips within a particular date range. This can be filtered by city or booking status.
Trip status includes – total amount, breakup, pickup/drop time & location, feedback, etc.

13. • National Command Centre – Is our 24X7 centralized tracking and support centre.
• Our Objective is to make our guests’ trips safe and comfortable at every step. We ensure a standardized tracking and monitoring
using our National Command Center.
Proactive service & safety assurance
Booking Reservation
(Email & Phone
Support)
CRM Helpdesk Emergency/
SOS support
Tracking of duties
for service guarantee
Dedicated tracking
of female guest duties
for extra safety
Key Functions of NCC

14. Emergency assistance
SOS Emergency button present in app and tracking link. Pressing the same will trigger the SOS alarm in NCC.

15. Quick Response SLA’sCORSupportSLAs
Panic alert in
the app
In-travel
customer
feedback
Customer issue
(e-mail or
social media)
Customer issue
(call)
Quick response
& action
Quick response
& action
Quick response
& action
Closure &
response
Closure
Response within
300 seconds
Response within
15 minutes
Response within
300 seconds
Resolved in 4
hours
Resolved in
15 minutes
15 minutes after
start of journey
Customer/GuestSupportTeam
SMS feedback
form
Injury
information
(accident
notified)
Standardized SLA for every customer support touch-point defined and followed by the agents in NCC.

16. Navigate to passenger pickup
– Perform duty
GPS Distance calculation,
toll/parking amount and Ride
PIN for trip authentication
Guest Signature and Rating at
the end of the trip
Smart drivers with apps to assist in service delivery
Mobile application for drivers to track their location, get their duty slips, calculate distance via GPS, get
signature from customer, upload toll/parking slips.

17. Fully integrated with travel technology platforms
• “Zillious” and “Iween”- used by all major Corporate Travel
Management companies in India:
A single place for corporate firms to manage all their travel requirements and settlements; which then deploy it to various clients
Airline
bookings
COR car
bookings
Hotel
Bookings
Travel Management Platform
Benefits
Simplified
management
overhead
Easier expense
management
Provisions Process
Real time car
reservation &
tracking
Air ticket
booked
Suggestions
received for
corresponding
car rental
reservations
Invoice &
supporting
docs
automatically
pushed
`
1 2 3

18. Travel Expense Management - CONCUR
• Carzonrent has integrated with CONCUR Global Travel Expense Management platform to enable easy expense
management and invoice submission for clients.
Go to COR app in
corporate concur
profile
All invoices generated in
COR get automatically
pushed to Concur profile
Expenses can be viewed
and correspondingly
classified in Concur profile
COR – CONCUR
Integration
`
`
COR – CONCUR Integration

19. Thank You!
For Demos, please write to
product@carzonrent.com