3. Cycle of Performance Improvement
Need
Feedback Want
Accountability Can
Support Will
Skill Attitude
Practice Know How
Practice Fundamental
with Concepts &
Coaching Principles
KnowledgeTrap
4. Memory Linking Technique
The mind has the ability to
1 think in terms of pictures.
The more exaggerated
2 the picture, the easier it is
to remember.
Linking pictures maximizes
3 retention.
5. Positive Feedback
T Some Thing
A Accomplishment
P Personality trait
E Use Evidence
6. Five Drivers of Success
Self-Confidence
Human Relations
Communication
Leadership
Reduce Stress and Improve Attitude
7. Dale Carnegie Summary
®
Your Best Choice
Dale Carnegie—the original and
still the best resource for
developing the people side of the
business.
www.dalecarnegie.com
