Empowering People Through Coaching Communication

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Jacky Chua

Keynote delivered at conferences in Singapore and KL Malaysia.

Career Health & Medicine Business

Empowering People
Through Coaching
Communication

Jacky Chua
Business Communication Coach

Learning Points

Understand the benefits of using coaching
communication.
Identify the pre-requisites of becoming a coaching
leader.
Acquire coaching strategies to empower your
people.

What Is Coaching?

Directive

Non-directive

Telling

Listening

Training

Questioning

Teaching

Challenging

Instructing

Exploring

What Is Coaching?

Directive

Low Skill
High Will
Low Will

Non-directive

High Skill

Train /
Guide
Direct /
Redeploy

Coach /
Delegate
Motivate /
Excite

Tough
Battler

Logical
Thinker

Friendly
Helper

Connect With Me
www.facebook.com/JackyChua.Coach

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