Handout webinar Can you, as a leader, be friends with the people in your team?

(c) Gustaaf.Vocking@power2improve.nlLeadership,
communica1on
&
brain
skills

©
gustaaf.vocking@power2improve.com

www.power2improve.com
Leadership,
communica1on
&
brain
skills

©


Can you, as a leader, be friends
with the people in your team?
Nathalie Soeteman!
@Nathalief
Gustaaf Vocking!
@GustaafVocking
Leadership,
communica1on
&
brain
skills

©


October 5, 2015
8.30 PM CET

communica1on
&
brain
skills

©


Who are we?
Gustaaf Vocking
ü  Experienced coach
ü  International trainer
ü  Management consultant
and interim manager
Nathalie Soeteman
ü  Certified coach
ü  International trainer
ü  Management consultant and
(change) manager
Leadership,
communica1on
&
brain
skills

©


Serious business: !
positive business
(EMEA)

communica1on
&
brain
skills

©

Leadership,
communica1on
&
brain
skills

©


Leader
You don’t need
a title to lead.

communica1on
&
brain
skills

©

Leadership,
communica1on
&
brain
skills

©


Friend

communica1on
&
brain
skills

©

Leadership,
communica1on
&
brain
skills

©


Always disappointing?

communica1on
&
brain
skills

©


Liked ≠ trusted/respected
Avoid
anything
that
might

cause
tension
or
upset
others.

Think
close
rela1onships
are

best
way
to
inﬂuence
people.

communica1on
&
brain
skills

©


Boss ≠ friend
Think
close
rela1onships
are
the

best
way
to
inﬂuence
people

X  Not
able
to
make
tough
people
decisions.

X  Not
able
to
evaluate
people
accurately.

X  Not
able
to
give
cri1cal
but
helpful
feedback.

X  Make
excep1ons
for
individuals
that
others
consider

undeserved
or
unfair.

communica1on
&
brain
skills

©

Leadership,
communica1on
&
brain
skills

©


Performance vs. relationship?
Support
Celebrate

Point
out
Praise

Poor

performance

Good

performance

Professional
rela1onship

Personal
rela1onship

communica1on
&
brain
skills

©

Leadership,
communica1on
&
brain
skills

©


Positive leadership
Posi1ve

Emo1ons

Engagement

Posi1ve

Rela1onships

Accomplishments

Meaning

P
E
R
M
A

communica1on
&
brain
skills

©

Leadership,
communica1on
&
brain
skills

©


Friends for top performance
7x
more
likely
to
be

fully
engaged

hMp://ow.ly/SEjdx

-‐
stress
levels

+
focus/concentra1on

communica1on
&
brain
skills

©

Leadership,
communica1on
&
brain
skills

©


Friends for top performance
hMp://ow.ly/SEjdx

Support

•  Feel
good

•  Do
good

•  Highly
engaged

Posi1ve

emo1on

Add
more

value

Flourish

➜
Focus
on
weaknesses,

performance
declines
by
36%.

➜
Focus
on
strengths,

performance
improves
by
27%.

Source:

Corporate
Leadership
Council

communica1on
&
brain
skills

©

Leadership,
communica1on
&
brain
skills

©


What makes it difﬁcult
Boss
Friend

Superior
Equal

Rela1onship
exists
to
accomplish
work
Rela1onship
exists
because
of
choice

Assesses
performance
and
abili1es
and

presses
to
develop
and
change

Accepts
you
as
you
are

Wants
you
to
report
on
progress,

evaluate
yourself,
and
commit
to

future
results

Doesn’t
check
up
on
you
all
the
1me

Does
have
one
sided,
and
demanding

expecta1ons
of
you

Has
mutual,
less
demanding,

expecta1ons

communica1on
&
brain
skills

©

Leadership,
communica1on
&
brain
skills

©


More difﬁcult

•  As
a
leader
you’ll
have
to
decide

against,
disappoint,
cri1cize,

discipline,
demote,
or
even
ﬁre

someone
who
works
for
you.

•  Will
feel
like
a
personal
betrayal.

•  Will
damage/destroy
that
person’s

commitment
to
the
work.

communica1on
&
brain
skills

©

Leadership,
communica1on
&
brain
skills

©


Provide positive inﬂuence
People generally want to work for, and with,
people they like.
1.  Become genuinely interested in others.
2.  Be a good listener. Encourage to talk about themselves.
3.  Be personable (share your story).
4.  Admit your faults quickly.
5.  Show respect for the other person’s opinion. Never
tell them they are wrong.

communica1on
&
brain
skills

©

Leadership,
communica1on
&
brain
skills

©


Give FRE often
Frequent Recognition and Encouragement
1.  Regularly recognize accomplishments (big or small)
2.  Regularly recognize project milestones
3.  Be an enthusiastic supporter
4.  Regularly encourage and/or praise (learning)
Exercise:

•  ‘I…’

•  ’My
manager…’

communica1on
&
brain
skills

©


Praise wisely
Praising intelligence:
•  Tells that you do not have to
work hard to perform well.
•  ‘If I make a mistake, you won’t
think that I am talented.’
Praising eﬀort:
•  Tells that performance is a
result of hard work.
•  ‘If I don’t take on hard things
and stick to them, I am not
going to grow.’

communica1on
&
brain
skills

©


12 questions to measure
employee engagement
1. Do I know what is expected of me at work?
2. Do I have the materials and equipment I
need to do my work right?
3. At work, do I have the opportunity to do
what I do best every day?
4. In the last 7 days, have I received
recognition/praise for doing good work?
5. Does my supervisor, or someone at work,
seem to care about me as a person?
6. Is there someone at work who encourages
my development?

communica1on
&
brain
skills

©


7. At work, do my opinions seem to count?
8. Does the mission/purpose of my
company make me feel my job is
important?
9. Are my co-workers committed to doing
quality work?
10. Do I have a best friend at work?
11. In the last six months, has someone at
work talked to me about my progress?
12. This last year, have I had opportunitie
at work to learn and grow?
12 questions to measure
employee engagement

communica1on
&
brain
skills

©

Leadership,
communica1on
&
brain
skills

©


Find your strength creators
ü  Take the free test
ü  Help scientific research
ü  Find your Signature Strengths
http://power2improve.pro.viasurvey.org
Dr. Martin Seligman!
Signature Strengths: qualities that
are essential to who you are

communica1on
&
brain
skills

©

Leadership,
communica1on
&
brain
skills

©


Special Bonus
bit.ly/30dayleadershipchallenge

communica1on
&
brain
skills

©


Questions?

Mail to: gustaaf.vocking@power2improve.com

You can also find us on:
Don’t miss our next webinar!
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Handout webinar Can you, as a leader, be friends with the people in your team?

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Handout webinar Can you, as a leader, be friends with the people in your team?