HIS EHR
Assessment Framework
Visit Schedule
Dec, 2017
Contact:
sales@taurusglocal.net
drgupta@taurusglocal.com
Website:
www.taurusglocal.com
2
Agenda
1 Assessment framework
2 Visit schedule
3
In order to properly evaluate XXXXX, we have developed a
comprehensive assessment framework
Assessment framework
1
2
3
4
Implementation
& support
Technical
architecture
& design
Functional
richness
User
interface
XXXXX
Assessment framework
4
We will conduct a functions analysis and deep dive into selected
core topics
Assessment framework
Assessment framework
1
2
3
4
Implementation
& support
Technical
architecture
& design
Functional
richness
User
interface
Topics
Emergency
room
Intensive care
unit
OR
management
Laboratory
information
system
Blood bank
Appointment
& scheduling
of outpatient
Billing
Radiology
information
system
Dialysis
Inpatient
admission,
discharge,
transfer
Nursing and
ward
management
Pharmacy &
inventory
Physiotherapy
Doctor
consultation /
generic EMR
1 2 3
4 5 6
7 8 9
10 11 12
13 14
Deep dive
assessment
5
During our visit we will analyze on the main functional areas of the
hospital information systems
Assessment Plan
Hospital
Informatio
n System
OPD, Orders,
Nursing
Workbench
Laboratory,
Blood Bank
Radiology,
Imaging
Pharmacy
and Material
Management
Billing and
Claims
ER,
OR,
ICU
6
Functional analysis key areas (1/4)
Assessment framework
Functional
topics
Appointment &
scheduling of
outpatient
Doctor
consultation /
generic EMR
Inpatient
admission,
discharge, transfer
1 2 3
Laboratory
information
system
4
 Appointments
 Outpatient
billing
 Outpatient
triage
 Queue
management
 Registration
 Scheduling
 Visit
management
 Admission
 Admission
discharge
transfer
 Bed booking
 Bed
management
 Housekeeping
 IP billing
 Pre-admission
 Registration
 Allergy
management
 Audit trail
 Communicatio
n
 Confidentiality
 Medication
management
 Order tracking
 Vitals charting
 Medication
management
 Dashboards
 Clinical trails
 External
samples
 Order
management
 Pre-analytical
 Report
management
 Sample
management
 Results &
verification
Key
areas*
7
Functional analysis key areas (2/4)
Assessment framework
Radiology
information
system
5
 Exam
management
 Outsourcing
 PACS
integration
 Radiology
reception
 Reporting
activities
 Scheduling
Pharmacy &
inventory
DialysisBlood bank
6 7 8
 Goods received
notes
 Internal store
activities
 IP Activities
 OP Activities
 Return to
vendor
 Store
management
 Vendor rating
 Antibody
screening
 Blood
administration
 Blood product
issues
 Donor activities
 Disposal of
blood bag
 Return of
blood bags
 Patient
condition
 Dialysis
requests
 Dialysis
progress
Functional
topics
Key
areas*
8
Functional analysis key areas (3/4)
Assessment framework
Physiotherapy
9
OR & theatre
management
10
 Appointments
 Patient
condition
 Treatment
 Surgery
management
 Theatre
activities
 OT Stores
Billing
Nursing and
ward
management
11 12
 ER billing
 IP billing
 OP Billing
 General billing
 Nurse
administrative
activities
 Nursing
activities/patie
nt care
activities
 Ordering
activities
 Tracking
 Ward
management
Functional
topics
Key
areas*
9
Functional analysis key areas (4/4)
Assessment framework
Emergency room
13
Intensive care
unit
14
 Patient arrival
 Registration
 Admission
 Triage
 Bed
management
 Discharge
 Care
management
 Care
management
 Clinical
documentation
 Devices
 Patient result
management
 Research
Functional
topics
Key
areas*
10
Our technical assessment will focus on 8 main topics
Assessment framework
Assessment framework
1
2
3
4
Implementation
& support
Technical
architecture
& design
Functional
richness
User
interface
Topics
Data privacy
Standard value
sets
Architecture
Modularity
Reporting
Security
Data & Meta
data
Scalability
1 2 3
4 5 6
7 8
11
Technical analysis key areas (1/2)
Assessment framework
Architecture ScalabilitySecurity
1 2 3
Data privacy
 Design and
configuration
 Programming
&
communication
s
 Languages
 System
flexibility
 Interfaces
 Hardware
 Monitoring
tools
 Overall security
 Users and
profiles
 Control
 Operations
 Performance
metrics
 Transaction
recovery
 Administrative,
Functional &
geographic
scalability
 Load, generation
&
heterogeneous
scalability
 Role based
access
 Data locking
 Password
protection
 Field based
access rights
 Protected
health
information
4
Technical
topics
Key
areas*
12
Technical analysis key areas (2/2)
Assessment framework
Data & Meta
data
6
 Data entry
 Data quality
 System data
load
 Unique
identifiers
Standard value
sets
7 8
 Data
definitions
 Local standards
 Global
standards
 Diagnosis
standards
 Procedure
standards
 Code sets
Reporting
 Static reporting
 Dynamic
reporting
 Programming/
SQL reporting
 Graphical
representations
 Dashboard
Modularity
5
 Components
 Module
Integration
 Module
functionality
 Module
completeness
Technical
topics
Key
areas*
13
Our user interface assessment will focus on system usability
Assessment framework
Assessment framework
1
2
3
4
Implementation
& support
Technical
architecture
& design
Functional
richness
User
interface
Topics
Usability
1
14
User interface key areas
Assessment framework
Usability
1
 Clarity
 Flexibility
 Consistency
 Intuitiveness
 Logic grouping
 Personalization
 Visual
hierarchy
User interface
topics
Key
areas*
15
Implementation & support assessment will focus on three main
topics
Assessment framework
Assessment framework
1
2
3
4
Implementation
& support
Technical
architecture
& design
Functional
richness
User
interface
Topics
People Process Technology
1 2 3
16
Implementation & support analysis key areas
Assessment framework
Process
2
 Documentation
 Process maps/
Use cases
 Knowledge
transfer
methodology
 Service level
agreements
People
1
 Seniority
 Techno-
functional
skillset of staff
 Call center
support staff
Technology
 Customization
gaps
 Configuration
gaps
 Call center
systems
 Testing
systems
 Future
extension/
add-on
capability
3Implementation
& support
topics
Key
areas*
Thanks!
Contact:
sales@taurusglocal.net
drgupta@taurusglocal.com
Website:
www.taurusglocal.com

His ehr assessment framework v1

  • 1.
    HIS EHR Assessment Framework VisitSchedule Dec, 2017 Contact: sales@taurusglocal.net drgupta@taurusglocal.com Website: www.taurusglocal.com
  • 2.
  • 3.
    3 In order toproperly evaluate XXXXX, we have developed a comprehensive assessment framework Assessment framework 1 2 3 4 Implementation & support Technical architecture & design Functional richness User interface XXXXX Assessment framework
  • 4.
    4 We will conducta functions analysis and deep dive into selected core topics Assessment framework Assessment framework 1 2 3 4 Implementation & support Technical architecture & design Functional richness User interface Topics Emergency room Intensive care unit OR management Laboratory information system Blood bank Appointment & scheduling of outpatient Billing Radiology information system Dialysis Inpatient admission, discharge, transfer Nursing and ward management Pharmacy & inventory Physiotherapy Doctor consultation / generic EMR 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Deep dive assessment
  • 5.
    5 During our visitwe will analyze on the main functional areas of the hospital information systems Assessment Plan Hospital Informatio n System OPD, Orders, Nursing Workbench Laboratory, Blood Bank Radiology, Imaging Pharmacy and Material Management Billing and Claims ER, OR, ICU
  • 6.
    6 Functional analysis keyareas (1/4) Assessment framework Functional topics Appointment & scheduling of outpatient Doctor consultation / generic EMR Inpatient admission, discharge, transfer 1 2 3 Laboratory information system 4  Appointments  Outpatient billing  Outpatient triage  Queue management  Registration  Scheduling  Visit management  Admission  Admission discharge transfer  Bed booking  Bed management  Housekeeping  IP billing  Pre-admission  Registration  Allergy management  Audit trail  Communicatio n  Confidentiality  Medication management  Order tracking  Vitals charting  Medication management  Dashboards  Clinical trails  External samples  Order management  Pre-analytical  Report management  Sample management  Results & verification Key areas*
  • 7.
    7 Functional analysis keyareas (2/4) Assessment framework Radiology information system 5  Exam management  Outsourcing  PACS integration  Radiology reception  Reporting activities  Scheduling Pharmacy & inventory DialysisBlood bank 6 7 8  Goods received notes  Internal store activities  IP Activities  OP Activities  Return to vendor  Store management  Vendor rating  Antibody screening  Blood administration  Blood product issues  Donor activities  Disposal of blood bag  Return of blood bags  Patient condition  Dialysis requests  Dialysis progress Functional topics Key areas*
  • 8.
    8 Functional analysis keyareas (3/4) Assessment framework Physiotherapy 9 OR & theatre management 10  Appointments  Patient condition  Treatment  Surgery management  Theatre activities  OT Stores Billing Nursing and ward management 11 12  ER billing  IP billing  OP Billing  General billing  Nurse administrative activities  Nursing activities/patie nt care activities  Ordering activities  Tracking  Ward management Functional topics Key areas*
  • 9.
    9 Functional analysis keyareas (4/4) Assessment framework Emergency room 13 Intensive care unit 14  Patient arrival  Registration  Admission  Triage  Bed management  Discharge  Care management  Care management  Clinical documentation  Devices  Patient result management  Research Functional topics Key areas*
  • 10.
    10 Our technical assessmentwill focus on 8 main topics Assessment framework Assessment framework 1 2 3 4 Implementation & support Technical architecture & design Functional richness User interface Topics Data privacy Standard value sets Architecture Modularity Reporting Security Data & Meta data Scalability 1 2 3 4 5 6 7 8
  • 11.
    11 Technical analysis keyareas (1/2) Assessment framework Architecture ScalabilitySecurity 1 2 3 Data privacy  Design and configuration  Programming & communication s  Languages  System flexibility  Interfaces  Hardware  Monitoring tools  Overall security  Users and profiles  Control  Operations  Performance metrics  Transaction recovery  Administrative, Functional & geographic scalability  Load, generation & heterogeneous scalability  Role based access  Data locking  Password protection  Field based access rights  Protected health information 4 Technical topics Key areas*
  • 12.
    12 Technical analysis keyareas (2/2) Assessment framework Data & Meta data 6  Data entry  Data quality  System data load  Unique identifiers Standard value sets 7 8  Data definitions  Local standards  Global standards  Diagnosis standards  Procedure standards  Code sets Reporting  Static reporting  Dynamic reporting  Programming/ SQL reporting  Graphical representations  Dashboard Modularity 5  Components  Module Integration  Module functionality  Module completeness Technical topics Key areas*
  • 13.
    13 Our user interfaceassessment will focus on system usability Assessment framework Assessment framework 1 2 3 4 Implementation & support Technical architecture & design Functional richness User interface Topics Usability 1
  • 14.
    14 User interface keyareas Assessment framework Usability 1  Clarity  Flexibility  Consistency  Intuitiveness  Logic grouping  Personalization  Visual hierarchy User interface topics Key areas*
  • 15.
    15 Implementation & supportassessment will focus on three main topics Assessment framework Assessment framework 1 2 3 4 Implementation & support Technical architecture & design Functional richness User interface Topics People Process Technology 1 2 3
  • 16.
    16 Implementation & supportanalysis key areas Assessment framework Process 2  Documentation  Process maps/ Use cases  Knowledge transfer methodology  Service level agreements People 1  Seniority  Techno- functional skillset of staff  Call center support staff Technology  Customization gaps  Configuration gaps  Call center systems  Testing systems  Future extension/ add-on capability 3Implementation & support topics Key areas*
  • 17.