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Hire, Market, Disrupt: How to Get 
Debbie Whitehead 
Head of Resourcing CoE 
Serco 
Your Recruiters to Act Like 
Marketers 
#intalent 
Marcus Clavin 
Head of Brand & 
Reputation 
Serco 
Holly Middlemiss, 
Talent & Social Media 
Resourcer- Technology 
ASOS 
Lauren Fogarty 
Global Solutions Team Lead 
LinkedIn
Brand awareness 
People complete 60% of the 
decision making process prior to 
any direct interaction with the 
brand because of the level of 
AWARENESS they have with 
your brand.
Talent attraction is similar to consumer attraction 
Traditional Marketing Funnel Talent Acquisition Funnel 
Awareness 
Engage 
Leads 
Hire 
Awareness 
Engage 
Consideration 
Buy
#intalent
#intalent
#intalent
#intalent
#intalent
3,000 
2,500 
2,000 
1,500 
1,000 
500 
0 
9 
Serco’s Students and Grads follower base in the Middle 
East has grown by 185% in the past year 
Source: LinkedIn site data as of Oct. ‘14 
Serco’s ME Students & 
Grads Total Follower 
Base
#intalent
#intalent
#intalent
Serco’s total follower base globally has grown by 55% in 
100,000 
90,000 
80,000 
70,000 
60,000 
50,000 
40,000 
30,000 
20,000 
10,000 
0 
13 
the past year 
Source: LinkedIn site data as of Oct. ‘14 
Serco’s Total Follower 
Base
Hire, Market, Disrupt: How to Get Your Recruiters to Act Like Marketers | Talent Connect London 2014

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Hire, Market, Disrupt: How to Get Your Recruiters to Act Like Marketers | Talent Connect London 2014

  • 1. Hire, Market, Disrupt: How to Get Debbie Whitehead Head of Resourcing CoE Serco Your Recruiters to Act Like Marketers #intalent Marcus Clavin Head of Brand & Reputation Serco Holly Middlemiss, Talent & Social Media Resourcer- Technology ASOS Lauren Fogarty Global Solutions Team Lead LinkedIn
  • 2. Brand awareness People complete 60% of the decision making process prior to any direct interaction with the brand because of the level of AWARENESS they have with your brand.
  • 3. Talent attraction is similar to consumer attraction Traditional Marketing Funnel Talent Acquisition Funnel Awareness Engage Leads Hire Awareness Engage Consideration Buy
  • 9. 3,000 2,500 2,000 1,500 1,000 500 0 9 Serco’s Students and Grads follower base in the Middle East has grown by 185% in the past year Source: LinkedIn site data as of Oct. ‘14 Serco’s ME Students & Grads Total Follower Base
  • 13. Serco’s total follower base globally has grown by 55% in 100,000 90,000 80,000 70,000 60,000 50,000 40,000 30,000 20,000 10,000 0 13 the past year Source: LinkedIn site data as of Oct. ‘14 Serco’s Total Follower Base