Simon Hinds, BA, MCIM
Highlights
• Using reports on performance and
examples
• Press and publicity highlights from:
– Further education
– Central government
– Local government
– Freelance: Greater London Authority, Janice
Muir Partnership, Learning and Skills Council
Performance
Report:
Newham College
• 2011 report
• Strong in:
– ability to
deliver
– organisation
– working under
pressure
– building
relationships
Performance
Report:
Haringey Council
• Press & publicity
• Strong in –
– overall
effectiveness
– organising own
work
– attitude to work
– relationships
with others
Performance
Media
relations:
Highways Agency
• Survey of public
awareness of
Agency’s traffic
officers, by region:
– sources of awareness
– percent of public
awareness
– compare 2008 with
2009
– worked in East
Performance
Media
relations:
Highways Agency
• My region, East, had
biggest increase
• Percent totals
increase:
– 30.9 points, 2 over
other highest region
– difference to average
32.9, 5.5 in 2008
– increases in TV, radio,
newspapers
Performance:
Professional Training
• Industry-recognised
training in:
- marketing
communications and
marketing
- journalism
• Membership of
international
marketing body,
CIM
Planning:
Luton Council
busway strategy
• Extracts – beginning
of Luton-Dunstable
busway’s comms
strategy
• Senior engineer
comment: ‘We're
currently developing a
detailed comms
strategy using the
work you had
previously done as a
starting point…’
Planning:
Havering Council
Parking strategy
• Unfavourable publicity
• Emotional public
reaction
• Charges below
London average
• Communications
issue
• Analysed media
coverage
• Used statistics from
- council report
- London Councils
Planning:
Havering Council
Parking strategy
Produced
• Draft parking
communications
strategy
• Proposed new tactics
• Proposed proactive
media handling
• Produced a Media
Briefing
• Press reflected
Council message
Planning:
Tower Hamlets
libraries campaign
• Council’s aims:
– raising money,
– revolutionising
libraries
• Developed comms
campaign
• Matrix addresses
- audiences
- messages
- media vehicles
• Produced pamphlets,
articles for public
Planning:
Learning and Skills
Council
media monitoring
• Report on coverage
of LSC
• Identified story types
• Types and
favourable and
unfavourable stories
• Proposed working
with LSC funded
groups
Writing:
Transport Dept.
website
• Making accessible
complex Transport
policy
• Graph records
visitor numbers
• From June 04 to
Feb 05
• Heavy line is all
visitors to news
section - up 15,000
Writing:
Transport dept.
web news article
• Produced news
and feature
articles
• Often did my
own research
• Most stories in
most visited
pages in
section
Writing:
Transport Ministers’
articles
• Written for trade
publication, Freight
Transport Review
• Promoted Transport
policy on water freight
• Did research for case
study
• Editor reported
readers’ views:
“interesting and
informative.”
Enquiries,
crisis:
Office for National
Statisics inflation
• Channel 4 News
claimed ONS’ inflation
measure to change -
wrong
• Statement made to
Reuters - ONS had no
plans to change
• Story did not spread
• Media enquiries
recorded on a form
Enquiries,
crisis:
Transport Dept.,
Jo Moore
• Major department
crisis
• 23 enquiries from
Sun, Telegraph, BBC,
Times, Sky News,
Independent, ITN
• Had Qs & As
• Stopped a new line of
attack
Enquiries:
Learning and
Skills Council
• Press enquiry
• Concern
development of an
FE college LSC
financed
• Reporter wanted a
rift between LSC
and Council
• Liaised with Council
Social
Media: Newham
College’s Facebook
• Managers wanted
fashion diploma
recruits, July 2014
• Social media and a
press release used
• 600 views of student
show photos
• Results appreciated
by fashion managers.
Social
Media: Newham
College’s Twitter
• Tweeted news, info
and publicity
• Twitter followers
increase:
- June 2012, 744
- June 2013, 1,611
Photography: Newham College
• Took photos and used Photoshop
• Photo of student drama, Stratford theatre, April 2013
Briefing:
Breastfeeding
campaign
• Part of
campaign
• Developed
briefing to
promote
comprehension
and conviction
of breastfeeding
Release:
Haringey
business project
• More local
businesses should
win department
contracts
• Publicised launch
and project
• Used circular rather
than letter
• Circular used AIDA
• Plus press release
Release: Haringey business
project
Release:
Haringey
business project
• Letter of
commendation
• From head of
department
• Project taken
up by Council’s
Corporate
Services
Release: Lord
Falconer’s
Gateway visit
• Memo to Minister
outlining media plan
• Campaign involved:
- releases
- liaising with
Councils
- setting up
newspaper and
radio interviews
Release:
Lord
Falconer’s
Gateway visit
• Coverage by:
– Mercury FM,
– BBC Radio Essex
– Basildon Evening
Echo
– Medway News
– Kent Messenger
– Southend Evening
Echo
– Yellow Advertiser
Release:
British Antarctic
Survey
• Promoting
innovative
Antarctic
accommodation
• Used ‘house on
skis’ intro to
attract attention
and interest
Release: British Antarctic
Survey
• Telegraph, Guardian, FT, local broadcasting, etc
Release:
Newham College,
Samsung Digital
Academy launch,
May 2014
• Wrote the
release and took
photos.
• Posted article on
the website.
• Main aim to
promote interest
and support from
employers.
Release:
Newham College,
Samsung Digital
Academy launch
May 2014
• Covered by:
- Newham Recorder
- East Magazine
(aimed at
businesses) and
- Electronic Weekly.
Release:
Learning and Skills
Council’s awards
ceremony
• Release focused
on:
– human
interest,
– benefits for
individuals
– prizes,
– glamour
– photographs
Release:
Learning and Skills
Council’s awards
ceremony
Coverage in:
- Times group
- News Shopper
- The Wharf
- Ham & High

HINDS Examples work, Oct 14