Focused on maximizing the talents of students, educational process, and the institution as a whole, I am seeking an employment opportunity in higher education that will allow me to utilize both my educational insight and professional experience within the achievement of organizational goals. With a depth of experience in healthcare, government, and higher education, I am confident in my ability to create effective solutions to complex organizational challenges. I am comfortable working with (and developing) highly engaged student processes, establishing successful outcomes for student goals.

1. CharlesEnsminger
6632 CarolinaSt Se,Lacey,WA 98513
Cell:910-391-6280
mailto:ensminger3@gmail.com
Professional Profile
Focused on maximizing the talents of students, educational process, and the institution as a whole, I am
seeking an employment opportunity in higher education that will allow me to utilize both my
educational insight and professional experience within the achievement of organizational goals. With a
depth of experience in healthcare, government, and higher education, I am confident in my ability to
create effective solutions to complex organizational challenges. I am comfortable working with (and
developing) highly engaged student processes, establishing successful outcomes for student goals.
Experienced in:
 Student Career Coaching
 The College Transfer Process
 Guided Pathway development Strategy
 Client Relationship Management
 Analytical Problem Analysis
 Research Software (SPSS & NVivo)
Professional Experience
South Puget Sound Community College, Olympia, WA
Position: Educational Advisor for Military-Veterans Programs & Adjunct Professor, Psychology and
Enhancing Student Success (ESS) /November 2013 - Present
Contributions:
 Responsible for the development, implementation, and evaluation of veteran-students educational
services/programs focused on personal development through academic progression and degree
attainment. Process focused on creating an educational Crosswalk that targets veteran students,
assessing military experience and transferring that experience into college credit per Washington
State Substitute Senate Bill 5969.
 Act as liaison to divisional deans/executives within the redevelopment of current academic advising
model, developing an intrusive advising model that utilizes CRM data development within a guided
pathway educational structure.
 Served on both the executive institutional effectiveness committee and the program/system
evaluation team, providing key guidance in the redevelopment of current educational programs in
relation to learning objective effectiveness and efficiency.
Responsibilities:
 Utilize strategic planning to advise current and prospective students regarding academic
requirements for degree completion, to include, course selection, educational plan development, and
transfer opportunities.
 Understand and implement the institution's policies concerning Family Educational Rights and
Privacy Act for the release of student information to faculty, parents, students, etc.
 Stay abreast of changing institutional information including admissions requirements, new programs,
course changes, deadlines, important dates, costs, expanding facilities, updates in college-wide
initiatives, transfer requirements, and state and federal mandates.
 Instructed General Psychology & ESS; introduced students to lower division learning objectives as
they relate to course content and instruction goals.
United States Army
Position: Senior Logistical Operations Planner - Manager / January 2011 - November 2013

2. Charles Ensminger • Phone: 910-391-6280 • Email: ensminger3@gmail.com Page 2
Contributions:
 Spearheaded the completion of all organizational tasks, including program and training
development, quantitative organizational efficiency trackers, and quantitative customer account
management processes; resulting in reduction of operational failure from 30% to less than 0%,
within a budget reduction period that limited department personnel within a high tempo, high stress
environment.
 Selected to develop and lead a multi-divisional team within the organizational restructuring of a
debilitating government supply processing center; utilizing analytical problem analysis to not only
effectively reduce the department operational budget by 25%, but also drastically decrease a product
loss deficit of $4.6M to $300,000 in less than 6 months.
 Served as an executive member of a team, coordinating the cross-continental logistical movement of
over 3,500 military and civilian personnel and $1.5B in government equipment; effectively
removing redundant practices that resulted in a seamless logistical transition with 0% reported
operational stoppage.
Responsibilities:
 Utilized both quantitative and qualitative data within military strategic planning to provide executive
commanders appropriately resourced information within large scale military operational planning.
 Analytically evaluate current and future operational methodology, ensuring that organizational
processes are both effective and efficient.
 Direct and conduct recruitment, hiring and training of all support operations personnel; establishing
an elite team of highly sought after operations and personnel experts responsible for senior level
military operational planning and development.
 Directly supervise and evaluate work activities of 30 personnel within a high stress, product driven
environment; providing a customer first organizational atmosphere.
 Plan, implement and administer over 50 (employee) initial training and continued education
programs for groups from 40 – 400; focusing on organizational improvement through employee
continued education. Topics include: adapting to cultural diversity, team building, and equal
opportunity and sexual harassment.
United States Army
Position: Chief Clinical Operations Supervisor / May 2008 - January 2011
Contributions:
 Reduced redundancies/inefficiencies within organizational operations decreasing customer/patient
wait-time by 50% (2 to 1 hour) through retrospective data analysis and systems redevelopment
strategy; resulting in increased product service availability of 45%.
 Developed a fully operational database within Microsoft excel; capturing “real-time” customer
utilization data while also developing an efficient way to collect retrospective data for future
statistical analysis.
 Co-managed medical product purchasing and organizational utilization department. Ensuring zero
incident of financial mismanagement through strict budget adherence; implementing internal checks
and balances within cost analysis and product review.
Responsibilities:
 Conduct and administer fiscal operations, including accounting, planning budgets, authorizing
expenditures, establishing rates for services, and coordinating financial reporting.
 Maintain communication between governing boards, medical staff, and department heads by
attending board meetings and coordinating interdepartmental functioning

3. Charles Ensminger • Phone: 910-391-6280 • Email: ensminger3@gmail.com Page 3
 Directly responsible for the operational sustainment of 6 medical facilities supporting in excess of
4,500 personnel within a high-stress environment, while coordinating an efficient acute-care
experience within a multi-agency medical facility.
 Spearheaded the organizational sexual harassment and assault / Equal opportunity campaign as a
certified advocate; training groups from 50 – 300 in organizational policy and procedures, ensuring a
safe work place.
United States Army
Position: Senior Medic – Supervisor / January 2004 - May 2008
Contributions:
 Directly responsible for the professional growth and development of 22 personnel; developing a goal
focused employee mentorship programs that integrates individual progression plans with
organizational career development models.
 Personally responsible for over $9M in government property; ensuring zero loss during 2 cross-
continental, multi-agency logistical moves through intense organizational accountability of
government equipment.
Responsibilities:
 Managed the daily activities of a combined Family Practice Clinic, Emergency Medicine Clinic, all
Ancillary Services, Dental Clinic, Managed Care Operations, Occupational Health Clinic, and
(internal) Evacuation Assets; ensuring complete medical coverage for over 3000 Personnel.
 Review and analyze facility activities and data; facilitating effective financial distribution of
organizational funding through assessing potential waste with risk management models and
retrospective data utilization.
 Coordinated logistical movement of various levels of emergency evacuation assets; ensuring
successful transport of patients through local and global channels.
Education
Ashford University, Clinton, IA
B.A in Psychology
Completed - March 2013
Walden University, Minneapolis, MN
M.S in Psychology – Organizational Development
Completed - 2014
Walden University, Minneapolis, MN
Ph.D. in Industrial/Organizational Psychology
Current – (Projected) 2016/17
References
Reference Type - Professional
Name: Ramiro Cantu- Executive Director of Clinical Care Facilities (WA, Department of Health)
Address: WA
Phone: 360-236-2906
Email: Ramiro.Cantu@doh.wa.gov

4. Charles Ensminger • Phone: 910-391-6280 • Email: ensminger3@gmail.com Page 4
Reference Type - Professional
Name: Anne Molenda - Dir. Of Student Success (Lacey Campus)
Address: 1600 Mottman Road SW, Olympia, WA 98512
Phone: 360-596-5432
Email: amolenda@spscc.edu
Reference Type - Professional
Name: Steven Ashpole – Dean of Student Services/Registrar
Address: 1600 Mottman Road SW, Olympia, WA 98512
Phone: 360-596-5240
Email: sashpole@spscc.edu