Donna Egelstad has over 30 years of experience in leadership roles in the military and private sector. She has managed complex organizations with multi-million dollar budgets and over 100 employees. She is skilled in strategic planning, process improvement, and turning underperforming operations around. Her experience includes roles in human resources, operations management, healthcare administration, and emergency room supervision.

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DONNA EGELSTAD
145 Lodge Trail, Fayetteville, GA Mobile: 931-802-1607
Email: egelstad24@hotmail.com
QUALIFICATIONS SUMMARY
 Highly effective senior leader with extensive experience, including management of
diverse, complex multi-level organizations, multi-million dollar programs
 Exceptionally organized manager who coordinated cradle to grave activities for federal
facilities, including logistics, staffing and financial management.
 Strong communicator and proactive team builder who excels in strategic planning,
problem solving, turnaround management and innovative process improvement.
 Earned Multiple Awards for Leadership and Performance.
EDUCATION
Columbia College- BA in Business Administration, Minor in HR Management - June 2016
Sigma Beta Delta, Alpha Sigma Lambda, SALUTE, Dean’s List, GPA: 3.85
PROFESSIONAL EXPERIENCE
Managerof Operations and Properties, Burlington, WA 05/2014- 08/2015
 Served on Executive leadership team, which managed strategic budget planning and
execution, hire/fire authority, provided executive summaries, variance analysis and
monthly update reports to a Board of Directors.
 Improved services deemed by management as under-performing; reorganized business
processes and affected cultural change among staff by optimizing procedures, which
reduced overall costs by 20%.
 Directed the day-to-day logistical operations, safety, training, and professional
development of 25 personnel.
 Served as Maintenance Supervisor of a ten-man crew for seven properties; resolved over
183 open work orders in the first 90 days by implementing automated work order system
and providing direction to maintenance staff, which reduced maintenance costs by 23%.
 Wrote and reviewed SOPs; wrote RFPs (Request for Proposal) for maintenance contracts;
conducted critical pre-installation meetings with contractors; negotiated pricing,
performed boarding process and reviewed Standards of Work.
Human ResourceManager, U.S. Army, Radcliff, KY 06/2009 - 11/2011
 Served as Senior Enlisted Advisor for 350 personnel in training, welfare, administration,
discipline and deployment.
 Coordinated daily operations, staff meetings, created and presented staff briefings.
 Provided leaders at all levels with data control systems ensuring all employees were in
compliance with wide range of command directives.
 Assigned and tracked over 40 mandatory training requirements, resulting in a 99%
completion rate.
Operations/Training Supervisor, U.S. Army, Radcliff, KY 10/2007 - 06/2009
 Conducted long range training plans and directly analyzed tasking requirements, then
redirected requirements to the subordinate units as needed.

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D. Egelstad – Page Two
 Recognized for exceptional leadership abilities by being inducted into prestigious military
club comprised of only the top ten percent of military leadership.
 Coordinated congressional visits, weekly training and monthly town hall meetings.
 Recognized at state level for exceptional acts of volunteerism by donating countless hours
of personal time to the Post Mentorship Program, Relay for Life and Veteran’s Hospital
visits.
Primary Care Supervisor, U.S. Army, Radcliff, KY 06/2006 - 10-2007
 Managed a 15-section department, which covered a six state region and 126 employees.
 Maintained outstanding fiscal responsibility of Army resources worth $1.9 M throughout
department.
 Acted as a community liaison, briefed leadership on various department changes, resulting
in a 72% reduction in department-wide complaints.
 Coached, mentored and counseled section supervisors and supported readiness training.
 Administratively supported 45 employees by ordering supplies, timecards, answering
phones, maintaining counseling packets.
EmergencyRoomSupervisor, U.S. Army, Radcliff, KY 09/ 2004 - 06/ 2006
 Supervised Emergency department, which treated over 3500 patients per month with an
annual budget of $540,000.
 Maintained staffing schedules, equipment readiness, logistical requirements and
department safety for 32 personnel.
 Verified patient eligibility, managed staffing shortages, admitted/discharged patients.
 Performed daily, weekly and monthly reporting requirements; performed administrative
duties such as timecards, answering phones, scheduling appointments, filing records,
booking ancillary testing, and conflict resolution.
Leadership Instructor/ Clinic Supervisor/ Health Care Specialist, U.S. Army
Germany, Korea, Texas, Georgia 08/1989 - 09/2004
 Served as leadership instructor, emphasizing topics of leadership, communication and
team building.
 Screened and monitored patient vital signs, obtained and documented medical history,
urinalysis testing, monitored blood sugar, distributed medication, administered oxygen,
recorded and maintained patient records.
 Performed health assessments, nursing care, treatment, education and counseling.
 Performed procedures such as EKGs, IV therapy, limb splinting, immunization injections,
suturing, ear irrigations, and wound care.
 Performed front desk duties such as answered phones, scheduled patient appointments,
telephone consults, and referrals to outlying clinics; maintained medical documents, sorted
and filed documentation.
SPECIALIZED TRAINING
Senior Management Leadership Course Drug Awareness and Prevention Training
Equal Opportunity Training Risk Management Training
Total Quality Management Sexual Harassment & Discrimination Training