High EQ 4.0 Mastekeer
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The document discusses how emotional intelligence is important for leadership and business success. It quotes the former Chairman of GE saying emotional intelligence is more rare and important than book smarts for making a leader. Leaders with high emotional intelligence listen to their teams, stay cool under pressure, trust their intuitions, and manage emotions well. Many successful companies like Google, Deloitte, and Coca-Cola are listed where emotional intelligence drives business success. When emotional intelligence was developed at one company, job satisfaction rose from 36% to 68% and productivity improved.
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1. You need an explicit and specific thesis statement in the introduction to your essay. This statement tells your reader specifically what the essay will be about and how it will develop.
2. Do not use a conversational style, informal style or story telling style of writing. The assignments in this course are not to write a story; rather to describe and analyze. Therefore use the formal, structured essay format with formal business English.
3. Please do not use contractions such as “I’m,” “don’t,” “won’t,” “can’t,” or “didn’t.”
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5. Do not confuse “revenue” with “profit.” Revenue = income from business operations. Profit =Total revenue – total expenses.
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Criteria
Unsatisfactory = 0-1 / Satisfactory = 2 / Excellent = 3
Level 0 = 0pts.
Level 1 = 1pt.
Level 2 = 2pts.
Level 3 = 3pts.
Total
Identification of Issues
Identification of ethical /social concerns is sparse or missing.
Identifies some of the ethical/social concerns in a given problem/case. Some important points are missing.
Identifies most of the ethical/social concerns in a given problem/case. Most significant points are identified.
Completely and thoughtfully identifies all ethical/social concerns in a given problem/case.
Supports Arguments
Inconsistent in articulation of position and/or offers little or no supporting evidence.
Most points are supported with adequate information. Some important points are missing and/or support for positions lacks substantial explanation.
Able to support a position with adequate information and few logical fallacies.
Able to support a position with a substantial amount of information, little or no bias, and valid arguments.
Integration of Course Concepts
Very few course concepts integrated.
Integrates some course concepts, however, with some inaccuracies.
Integrates course concepts fairly well, with few inaccuracies.
Integrates course concepts consistently and accurately.
Structure
Paper is disorganized; little flow; vague; difficult to understand.
Presentation flows smoothly with occasional confusion or rough patches between ideas.
Presentation is smooth, polished and organized; flows well.
Language
Errors are so numerous that they obscure meaning.
Occasional errors in writing, .
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- 11. Source: https://eqforsuccess.wordpress.com/2012/06/30/how-emotional-intelligence-drives-business-success/ “A leader’s intelligence has to have a strong emotional component. He has to have high levels of self-awareness, maturity and self-control. He must be able to withstand heat, handle setbacks and when those lucky moments arise, enjoy success with equal parts joy and humility. No doubt emotional intelligence is more rare than book smarts, but my experience says it is actually more important in the making of a leader. You just can’t ignore it.” Former Chairman of GE, Speaking to the Wall Street Journal
- 14. Listen to their Teams Stay cool under pressure Trust their intuitions Manage their own & Others emotions well
- 15. GOOGLE EDF ENERGY DELOITTE COCA-COLA AT&T US AIR FORCE AMERICAN EXPRESS L’OREAL ..........................Many more to the list Companies Where Emotional Intelligence Drives Business Success Source: https://eqforsuccess.wordpress.com/2012/06/30/how-emotional-intelligence-drives-business-success/
- 16. Job satisfaction rose from 36 to 68per cent Improved Productivity
- 18. What???
- 29. 12 1,00,00,000 11 50,00,000 10 25,00,000 9 12,50,000 8 6,40,000 7 3,20,000 6 1,60,000 5 80,000 4 40,000 3 20,000 2 10,000 1 5,000 Ask an Expert Double Dip Audience Poll Phone a friend
- 30. Lifelines Ask an Expert Advice Column
- 31. Advice Column Setup: • Dedicated email-id to receive queries on emotional issues • One Team of Experts of 6 Members to respond to queries - o Psychologist o Sociologist o Human Resource Manager o Manager (ALT) o Team Leader (PLT) o Team Member(PET) • A Section on Masteknet for queries and solution provided
- 32. Lifelines Ask an Expert Advice Column Double Dip Counselor
- 33. Counselor Setup: • Assigning each Mastekeer a counselor, person who is at least one or two grade above, within COE but from different project in SAP, with whom Mastekeer can approach for counseling (like Mentors assigned in TekTalk) • Mastekeer to share testimonials on Counseling receive and awards can be associated to the best counselor
- 34. Lifelines Ask an Expert Advice Column Double Dip Audience Poll Counselor Employee Poll
- 35. Employee Poll Setup: • Dedicated section on Masteknet, Yammer and Knithub can be used for same • Mobile App can be created to capture the response of other employees
- 36. Lifelines Ask an Expert Advice Column Double Dip Audience Poll Phone a friend Counselor Employee Poll Helpline
- 37. Helpline Setup: • Setup a Helpline number (like Helpline for Whistle Blower Policy) to emotional problems and providing solution • Maintaining anonymity and confidentiality of employees