The document discusses the impact of positivity and negativity on productivity in organizations. It states that negative employees cost the US economy $250-300 billion per year in lost productivity, while positive employees are 9 out of 10 times more productive. Recognition and praise from leaders leads to increased productivity, engagement, loyalty and satisfaction. However, employees do not receive enough recognition, despite it being highly effective when individualized and deserved. The document also outlines strategies for increasing positivity like preventing negativity, focusing on strengths, building strong relationships, giving unexpected praise, and having a positive outlook.