Groter worden door je klein te maken (met Microsoft, TOPdesk, AskRoger)Robbert Bouman
Gereedschap om je service naar en beleving van klanten te verbeteren is handig. Maar een topbeleving vraagt meer dan gereedschap. 3 eenvoudige stappen om jezelf klein te maken en uit te blinken in beleving. Klein is Groots!
De wereld is veranderd. Evenals de woningmarkt. Dat zorgt voor aanpassingen binnen een organisatie als Bouwfonds. Niet alleen voor de sales, maar voor het hele proces. Elk schakeltje kan daarin een eigen bijdrage leveren. Maar het belangrijkste is de klant. Luisteren, reageren en wat doen met de feedback.
Het begin is content: persoonlijk, open en altijd relevant. Deze intern gegeven presentatie geeft voor veel mensen een concrete invulling in wat termen Klant Centraal of Social Media inhoudt. Met tips, trics en tools. Zodat elke schakel weet wat hij of zij kan bijdragen.
Voorbeelden, het waarom en het hoe van B2B e-businessNatch
In opdracht van het kennisnetwerk Commanity deelde Natch haar B2B e-business en e-commerce expertise aan de hand van voorbeelden van business-to-business sites, webshops en apps. We verduidelijken waarom u als B2B-bedrijf NU moet digitaliseren en hoe u dat strategisch aanpakt.
Hoe zet je ruim 400 collega’s in als (online) ambassadeurs? In 2010 stimuleerde woningcorporatie Stichting Woonbedrijf haar medewerkers om met sociale media aan de slag te gaan. Wat hebben we bereikt in zes jaar? Hoe en waar gaan we de dialoog aan? Hoe onderscheiden we ons? Een presentatie met indrukwekkende voorbeelden.
This was a presentation given at the Nomadic Marketing seminar in Johannesburg, South Africa, focusing on measurement and web analytics. It offers a simple model of how to think about measurement moving toward behavioural targeting. www.cambrient.com | www.technomadicmarkets.com
Morpheus Drive – A Simple File Sharing UI for Alfresco that Solves the Dropbo...rivetlogic
Enterprises of all shapes and sizes are struggling with the Dropbox "problem", which has surfaced as employees within most every organization are now using simple and easy-to-use consumer file sharing services such as Dropbox and Google Drive. The "problem" for the enterprise is that security, control, and ultimately the bottom line, are compromised. The enterprise has no way to track and control what content is where, and what happens to it once it's in the consumer cloud.
Enter Morpheus Drive, a new simple and easy-to-use file sharing UI for Alfresco, and an open source solution sponsored by Rivet Logic. You can take Morpheus Drive and use it as is, or you can easily morph it into whatever custom ECM solution your enterprise needs today and tomorrow.
Groter worden door je klein te maken (met Microsoft, TOPdesk, AskRoger)Robbert Bouman
Gereedschap om je service naar en beleving van klanten te verbeteren is handig. Maar een topbeleving vraagt meer dan gereedschap. 3 eenvoudige stappen om jezelf klein te maken en uit te blinken in beleving. Klein is Groots!
De wereld is veranderd. Evenals de woningmarkt. Dat zorgt voor aanpassingen binnen een organisatie als Bouwfonds. Niet alleen voor de sales, maar voor het hele proces. Elk schakeltje kan daarin een eigen bijdrage leveren. Maar het belangrijkste is de klant. Luisteren, reageren en wat doen met de feedback.
Het begin is content: persoonlijk, open en altijd relevant. Deze intern gegeven presentatie geeft voor veel mensen een concrete invulling in wat termen Klant Centraal of Social Media inhoudt. Met tips, trics en tools. Zodat elke schakel weet wat hij of zij kan bijdragen.
Voorbeelden, het waarom en het hoe van B2B e-businessNatch
In opdracht van het kennisnetwerk Commanity deelde Natch haar B2B e-business en e-commerce expertise aan de hand van voorbeelden van business-to-business sites, webshops en apps. We verduidelijken waarom u als B2B-bedrijf NU moet digitaliseren en hoe u dat strategisch aanpakt.
Hoe zet je ruim 400 collega’s in als (online) ambassadeurs? In 2010 stimuleerde woningcorporatie Stichting Woonbedrijf haar medewerkers om met sociale media aan de slag te gaan. Wat hebben we bereikt in zes jaar? Hoe en waar gaan we de dialoog aan? Hoe onderscheiden we ons? Een presentatie met indrukwekkende voorbeelden.
This was a presentation given at the Nomadic Marketing seminar in Johannesburg, South Africa, focusing on measurement and web analytics. It offers a simple model of how to think about measurement moving toward behavioural targeting. www.cambrient.com | www.technomadicmarkets.com
Morpheus Drive – A Simple File Sharing UI for Alfresco that Solves the Dropbo...rivetlogic
Enterprises of all shapes and sizes are struggling with the Dropbox "problem", which has surfaced as employees within most every organization are now using simple and easy-to-use consumer file sharing services such as Dropbox and Google Drive. The "problem" for the enterprise is that security, control, and ultimately the bottom line, are compromised. The enterprise has no way to track and control what content is where, and what happens to it once it's in the consumer cloud.
Enter Morpheus Drive, a new simple and easy-to-use file sharing UI for Alfresco, and an open source solution sponsored by Rivet Logic. You can take Morpheus Drive and use it as is, or you can easily morph it into whatever custom ECM solution your enterprise needs today and tomorrow.
This document discusses the challenges of writing good Filipino science fiction. It argues that science fiction has traditionally been rooted in American sensibilities like individualism, which differs from Filipino values that are more community-oriented. Additionally, Filipinos have a long history with fantasy rather than science fiction. However, the document maintains that imagining the future through science fiction is important for Filipinos to shape what their future and culture may look like, rather than being passively shaped by outside forces. It provides examples of possible futures and questions how Filipino values and communities may persist or change.
Paul Doleman argues that the next decade will see the rise of a "game layer" on top of the world's information. He notes how social media in the last decade socialized the web, and now this decade will focus on gamifying elements through the use of game dynamics and mechanics to influence behavior. Doleman provides several examples of how game elements have been used successfully in social media and commerce to motivate sharing, progression, status, and communal discovery.
This document summarizes how to make money from paid social media. It discusses fundamentals of client/agency relationships, examples of successful social campaigns, and how to keep accountants happy. It covers the buying cycle and how paid social fits in at each stage: awareness, retention, and direct response. Key advice includes thinking beyond likes to business goals, aligning channels and goals, targeting specifically, understanding the buying cycle, and experimenting with paid social to make money.
Social Media Week London 2012: iCrossing UK_Winning AttentioniCrossing
The document discusses strategies for gaining attention on social media platforms. It recommends creating a large volume of content for platforms like Facebook and Twitter to build credibility and consistency. It also suggests developing relationships with popular "hub" websites and promoting content that proves popular on those sites by understanding their audiences. The document emphasizes that "social proof" and getting content shared and linked on other sites is important for gaining attention.
WordPress Meetup (Davie, FL) - Top 9 April 2016David Bisset
This document is a newsletter providing links to 9 WordPress and web development articles, resources, and events. It includes summaries of new features in WordPress 4.5, a plugin for securing WordPress data, favorite emails from March 2016, videos from past conferences, how to set up device previews in the WordPress customizer, a quarterly report on the WordPress community, a tour of the WP_Query class, a one-page theme for profiles, and information on an upcoming WordCamp in Jacksonville. The newsletter is signed off with "That's All folks!" and contact information for the author.
The document provides tips for networking, presenting your value, and improving your value. It emphasizes knowing your strengths and accomplishments, presenting your value through resumes, cover letters, and social media, proving your value by asking for recommendations and referrals, and improving your value through relationships and soft recruiting. The key takeaway is knowing your value in order to present, prove, and improve how others perceive your value.
The final budget bill will be signed by Governor Kasich by June 30. Join us for this brief webinar to learn what’s in, what’s out, and just how clean and green the final budget bill is.
Originally Aired: July 1, 2013 12:00 p.m. - 12:45 p.m.
What Next for Content? : Social Media Week London 2011iCrossing
The document discusses the importance of content in online marketing. It emphasizes that brands must compete for attention in digital spaces and should represent content throughout the planning process, from research to completion. Further, the document states that content should be the organizing principle and possibly the only thing some brands do online, as they need to understand audiences, be useful and present.
The document is a notice and proxy statement for Goodyear Tire & Rubber Company's 2003 Annual Meeting of Shareholders. The meeting will be held on May 7, 2003 at 10:00 AM at the Goodyear Theater in Akron, Ohio. Shareholders will vote on electing four directors, amending the Code of Regulations, ratifying the appointment of PricewaterhouseCoopers LLP as independent accountants, and considering a shareholder proposal. The proxy statement provides details on these voting items and includes information on the board of directors and executive compensation.
This document provides a brief history of marketing from cave drawings 10,000 BC to the present day and potential future developments. It traces the evolution of marketing techniques from early forms like cave drawings and stone tablets to modern digital marketing methods including social media, mobile apps, location-based services and augmented reality. The document predicts future trends in areas like connected homes and devices, curated personalized content, retail hacks, gamification, and virtual shopping experiences.
The document promotes PBWorks, describing it as an online collaborative workspace that allows users to work together on a wiki. It is signed by Jaye A. H. Lapachet, the Manager of Library Services at Coblentz, Patch, Duffy & Bass LLP, and provides their contact information and links to the law firm's website for any questions about PBWorks or how it could benefit the firm.
The document lists various creative projects and works by Virgil Simpelo for L-3 Communications including a slide show, storyboards for game design and a video, freelance concept art, a perfume line, a children's book, a restaurant storyline, website icons, and miscellaneous other works.
How the Search O/S is Changing the Display Game - Dax Hamman - iCrossingiCrossing
"How the Search O/S is Changing the Display Game" as presented by Dax Hamman, Vice President, Display Media, iCrossing, at the Search Engine Strategies (SES) Conference in New York, on Thursday, March 25, 2010.
What is the value of content marketing? How do you know if you are publishing the right type of content? iCrossing's Karen Pate and Terry Sheehan shared insights on how to measure the effectiveness of a content marketing program at the DMA 2013 Conference on October 15, 2013.
This document outlines an itinerary for a tour of Portugal that includes visits to many of the country's historic and culturally significant cities and sites. The tour begins in Lisbon and includes day trips to Cascais and Sintra, then travels to Óbidos, Nazaré, Batalha, and Fátima. Later stops include Coimbra, Porto, Guimarães, Amarante, Vila Real, Régua, Lamego, and Viseu. The itinerary then moves east to Guarda, Belmonte, and Castelo Branco before ending in Évora and returning to Lisbon.
constellation energy Q1 2007 Earnings Presentation 2007 First Quarterfinance12
Constellation Energy reported strong earnings growth in Q1 2007 driven by solid Merchant performance. Adjusted EPS was $1.03, an increase of 69% over Q1 2006. Merchant earnings increased substantially due to higher power prices in the Mid-Atlantic region and lower costs for NewEnergy. BGE earnings were slightly lower than the prior year but within guidance. Constellation reaffirmed 2007 and 2008 EPS guidance and expects 10% EPS growth in 2009. The company is well positioned for future growth through its capital investment program and competitive strengths across power and gas.
Van Business naar Social Business - #crcl2011 #KRCCKees Romkes
Presentatie voor #crcl2011, crowd and cloud Event voor de KVK te Amsterdam. Mijn eerste vertaling van het gedachtegoed van de Dachis Group, in vorm en beeld. Een geweldig framework wat alles social met elkaar verbind.
Netwerken is een belangrijk aspect van ondernemen. Netwerken betekent samenwerken, nieuwe contacten leggen, elkaar versterken en elkaar iets gunnen, zoals een nieuw inzicht of een antwoord op een vraagstuk waarmee je worstelt. Netwerken doe je echter niet zomaar in het wilde weg, maar vereist een doordachte aanpak.
This document discusses the challenges of writing good Filipino science fiction. It argues that science fiction has traditionally been rooted in American sensibilities like individualism, which differs from Filipino values that are more community-oriented. Additionally, Filipinos have a long history with fantasy rather than science fiction. However, the document maintains that imagining the future through science fiction is important for Filipinos to shape what their future and culture may look like, rather than being passively shaped by outside forces. It provides examples of possible futures and questions how Filipino values and communities may persist or change.
Paul Doleman argues that the next decade will see the rise of a "game layer" on top of the world's information. He notes how social media in the last decade socialized the web, and now this decade will focus on gamifying elements through the use of game dynamics and mechanics to influence behavior. Doleman provides several examples of how game elements have been used successfully in social media and commerce to motivate sharing, progression, status, and communal discovery.
This document summarizes how to make money from paid social media. It discusses fundamentals of client/agency relationships, examples of successful social campaigns, and how to keep accountants happy. It covers the buying cycle and how paid social fits in at each stage: awareness, retention, and direct response. Key advice includes thinking beyond likes to business goals, aligning channels and goals, targeting specifically, understanding the buying cycle, and experimenting with paid social to make money.
Social Media Week London 2012: iCrossing UK_Winning AttentioniCrossing
The document discusses strategies for gaining attention on social media platforms. It recommends creating a large volume of content for platforms like Facebook and Twitter to build credibility and consistency. It also suggests developing relationships with popular "hub" websites and promoting content that proves popular on those sites by understanding their audiences. The document emphasizes that "social proof" and getting content shared and linked on other sites is important for gaining attention.
WordPress Meetup (Davie, FL) - Top 9 April 2016David Bisset
This document is a newsletter providing links to 9 WordPress and web development articles, resources, and events. It includes summaries of new features in WordPress 4.5, a plugin for securing WordPress data, favorite emails from March 2016, videos from past conferences, how to set up device previews in the WordPress customizer, a quarterly report on the WordPress community, a tour of the WP_Query class, a one-page theme for profiles, and information on an upcoming WordCamp in Jacksonville. The newsletter is signed off with "That's All folks!" and contact information for the author.
The document provides tips for networking, presenting your value, and improving your value. It emphasizes knowing your strengths and accomplishments, presenting your value through resumes, cover letters, and social media, proving your value by asking for recommendations and referrals, and improving your value through relationships and soft recruiting. The key takeaway is knowing your value in order to present, prove, and improve how others perceive your value.
The final budget bill will be signed by Governor Kasich by June 30. Join us for this brief webinar to learn what’s in, what’s out, and just how clean and green the final budget bill is.
Originally Aired: July 1, 2013 12:00 p.m. - 12:45 p.m.
What Next for Content? : Social Media Week London 2011iCrossing
The document discusses the importance of content in online marketing. It emphasizes that brands must compete for attention in digital spaces and should represent content throughout the planning process, from research to completion. Further, the document states that content should be the organizing principle and possibly the only thing some brands do online, as they need to understand audiences, be useful and present.
The document is a notice and proxy statement for Goodyear Tire & Rubber Company's 2003 Annual Meeting of Shareholders. The meeting will be held on May 7, 2003 at 10:00 AM at the Goodyear Theater in Akron, Ohio. Shareholders will vote on electing four directors, amending the Code of Regulations, ratifying the appointment of PricewaterhouseCoopers LLP as independent accountants, and considering a shareholder proposal. The proxy statement provides details on these voting items and includes information on the board of directors and executive compensation.
This document provides a brief history of marketing from cave drawings 10,000 BC to the present day and potential future developments. It traces the evolution of marketing techniques from early forms like cave drawings and stone tablets to modern digital marketing methods including social media, mobile apps, location-based services and augmented reality. The document predicts future trends in areas like connected homes and devices, curated personalized content, retail hacks, gamification, and virtual shopping experiences.
The document promotes PBWorks, describing it as an online collaborative workspace that allows users to work together on a wiki. It is signed by Jaye A. H. Lapachet, the Manager of Library Services at Coblentz, Patch, Duffy & Bass LLP, and provides their contact information and links to the law firm's website for any questions about PBWorks or how it could benefit the firm.
The document lists various creative projects and works by Virgil Simpelo for L-3 Communications including a slide show, storyboards for game design and a video, freelance concept art, a perfume line, a children's book, a restaurant storyline, website icons, and miscellaneous other works.
How the Search O/S is Changing the Display Game - Dax Hamman - iCrossingiCrossing
"How the Search O/S is Changing the Display Game" as presented by Dax Hamman, Vice President, Display Media, iCrossing, at the Search Engine Strategies (SES) Conference in New York, on Thursday, March 25, 2010.
What is the value of content marketing? How do you know if you are publishing the right type of content? iCrossing's Karen Pate and Terry Sheehan shared insights on how to measure the effectiveness of a content marketing program at the DMA 2013 Conference on October 15, 2013.
This document outlines an itinerary for a tour of Portugal that includes visits to many of the country's historic and culturally significant cities and sites. The tour begins in Lisbon and includes day trips to Cascais and Sintra, then travels to Óbidos, Nazaré, Batalha, and Fátima. Later stops include Coimbra, Porto, Guimarães, Amarante, Vila Real, Régua, Lamego, and Viseu. The itinerary then moves east to Guarda, Belmonte, and Castelo Branco before ending in Évora and returning to Lisbon.
constellation energy Q1 2007 Earnings Presentation 2007 First Quarterfinance12
Constellation Energy reported strong earnings growth in Q1 2007 driven by solid Merchant performance. Adjusted EPS was $1.03, an increase of 69% over Q1 2006. Merchant earnings increased substantially due to higher power prices in the Mid-Atlantic region and lower costs for NewEnergy. BGE earnings were slightly lower than the prior year but within guidance. Constellation reaffirmed 2007 and 2008 EPS guidance and expects 10% EPS growth in 2009. The company is well positioned for future growth through its capital investment program and competitive strengths across power and gas.
Van Business naar Social Business - #crcl2011 #KRCCKees Romkes
Presentatie voor #crcl2011, crowd and cloud Event voor de KVK te Amsterdam. Mijn eerste vertaling van het gedachtegoed van de Dachis Group, in vorm en beeld. Een geweldig framework wat alles social met elkaar verbind.
Netwerken is een belangrijk aspect van ondernemen. Netwerken betekent samenwerken, nieuwe contacten leggen, elkaar versterken en elkaar iets gunnen, zoals een nieuw inzicht of een antwoord op een vraagstuk waarmee je worstelt. Netwerken doe je echter niet zomaar in het wilde weg, maar vereist een doordachte aanpak.
C commerce is een blijvende trend: uitgevers worden verkopers en verkopers worden uitgevers. Breng de Content in de e-commerce funnel voor een succesvolle marketing en conversie. Keynote presentatie op het CMS2011 congres, 26 mei 2011, Robert Jan van Nouhuys, partner bij Junge Minds
Rumbold en Social Dialog 'improved customer engagement'Erik Janssen
Lezing gegeven tijdens bijeenkomst voor Commercieel Directeuren community over Customer Engagement.
Wat is het? Hoe bereik je het? Wat is nodig? Hoe meet je het?Hoe onderscheid je je?
Rumbold en Social Dialog 'improved customer engagement'Erik Janssen
Customer Engagement in de sessie met Commercieel Directeuren community van RUMBOLD
Wat is het? Hoe bereik je het? Wat is nodig? Hoe meet je het?
Hoe onderscheid je je?
De Social Media presentatie die gegeven werd op de tweede Masterclass van Twinfield in het Mediaplaza in Utrecht. De presentatie werd verzorgd door Raymond Koning.
Nyenrode #VCVmarcom presentatie over social media ROIKees Romkes
Social media, we kunnen niet meer zonder. Ik, Kees Romes (van KRCC), adviseer bedrijven inmiddels al twee en een half jaar over de voordelen van social media, maar ook alles wat bij internetcommunicatie komt kijken. Twee en een half jaar, dan mag ik mezelf al bijna als expert beschouwen, zeker omdat de term eigenlijk pas een jaar of vijf echt mainstream geworden is. Ik zie mezelf echter als adviseur met mijn eigen kennis, die social media inzet als communicatietool om vaker contact te hebben en houden met mijn klanten, vrienden en familie.
Veel bedrijven vragen om de ROI van social media, mijn moeder echter nooit. Die is allang blij dat ik af en toe een foto post zodat ze weet wat ik aan het doen ben.
De zin hierboven, daar zal ik het een groot deel van de avond over hebben. Want hoe persoonlijker je het maakt, hoe meer winst je op social media kan behalen. Niet dat ik je vraag alles te delen, maar wel om het persoonlijk te maken.
Daarna maak ik de stap naar corporate strategie en gaan we op grotere schaal kijken wat van belang is en nog belangrijker, wat je er mee kan bereiken door op de juiste momenten social media in te schakelen en de resultaten te meten.
Ik hou het graag (inter)actief, vragen, hoe praktisch van aard dan ook, daar duik ik graag in. Daarom gaan we ook samen kijken naar een aantal oplossingen om activiteit te meten en te documenteren.
Lezing Hogeschool Utrecht, 6 September 2011Kees Romkes
Lezing over (praktische) social media. Waarom, het hoe, wat, waar en wanneer. Met 2 praktische cases en informatie. Meer weten? http://www.keesromkes.nl/contact
Presentatie Social Media en Onderwijs, NHTV Breda 25 Augustus 2011Kees Romkes
Presentatie Social Media en Onderwijs, NHTV Breda 25 Augustus 2011. Onderwijs is een "heet hangijzer" als het gaat om verandering in de wereld. De NHTV is bezig daar in te veranderen. Ik draag mijn steentje bij.
#CIWalumni:
"Vrijdag 21 januari is het zover. Na het succes van de eerste borrel willen wij van CIW Alumni 2011 gepast inluiden met borrel #2. Een mooi moment om weer eens bij te praten met je oud-studiegenoten en nieuwe contacten op te doen. Wij hopen op een minstens zo grote opkomst als de vorige keer! "