Herman Allen has over 15 years of experience as an office support and document scanning specialist. He currently works as an Applications/Correspondence/Bankruptcy Scanning Specialist at Synchrony Financial where he prepares applications for scanning, photocopies sensitive data, and operates various scanning equipment. Prior to this role, he held positions at Regions Bank, SunTrust Bank, and First Horizon Merchant Services where he gained experience sorting, scanning, and processing documents and files to meet daily deadlines.

1. HERMAN ALLEN
623 Sarita St. hermanallen007@yahoo.com (407) 474-9529
Sanford, FL 32773 (407) 474-9238
OBJECTIVE: Experienced office support and document scanner looking to use skills to achieve
company goals.
WORK EXPERIENCE:
Synchrony Financial, Longwood, FL
Applications/Correspondence/Bankruptcy Scanning Specialist 2013 – present
* Prep and prepare applications for scanning.
* Photocopy sensitive data.
* Meet/exceed minimum quality and productivity levels.
* Operate high speed, high volume check sort machines, operate mail jogger, paper cutter, electric
stapler, scales for weighing.
* Operate OPEX Scanning System AS360, Fujitsu 5950 Scanner
Regions Bank, Orlando, FL 2010 – 2013
Remittance Lockbox Processor and Scanner
* Sort, prep and scan lockbox payments and correspondence.
* Print Excel reports of daily output and production.
* Maintain records and inventory to send outdated documents to retention.
* Effectively communicate scanning procedures to new staff members.
* Accurately balance daily invoices by data entry.
* Maintain machinery for operating standards.
* Operate mail sorting equipment.
* Scanning on high speed automated processing equipment to meet daily deadlines.
* Ticket keying check amounts and invoice numbers by 10 key.
SunTrust Bank, Orlando, FL 2007 – 2010
Credit File Clerk and Credit Support Specialist
• Prepare credit files for Federal Audits and Bank Risk Review.
 Create updated file report of internal clients regularly
* Update staff on new documents or procedures in weekly meetings.
* Set up and maintain new files for customers.
* Scrutinize new data for correctness upon placement in files.
* Fax records and review data for accuracy.
* Send outdated loan files and documents to retention.
• CMT update tax returns, personal financial statements in STI Platform.
• Banking software used: Salesforce,OPUS Lite File Database
FIRST HORIZON MERCHANT SERVICES, Orlando, FL 2003 – 2006
Document Imaging Processor Technician
• Received and scanned documentation using revise measurements to assure client expectations
and establish productivity tracking.
• Verified work to ensure accuracy and completeness.
• Provide adequate knowledge of batch processing and bar-coding procedures.
• Troubleshoot for hardware issues.

2. • Obtained in-depth knowledge of all CS internal based software used for daily operations (i.e. Bar-
code tracking).
EDUCATION/CERTIFICATIONS
P.C. and Business Certification, Mid-FL Technical Institute, Orlando, FL
H.S. Diploma, Orlando, Fl
COMPUTER SKILLS
Microsoft Office Word, Excel, Outlook, Windows 7 and XP, 10key