Helping Developers to Help Each Other

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Video and slides synchronized, mp3 and slide download available at URL https://bit.ly/2CEeNL0. Gail Ollis shares what experienced developers said about the day-to-day decisions made by their peers and how these make the job harder or easier. Filmed at qconsf.com. Gail Ollis is a full-time researcher & lecturer at Bournemouth Bournemouth University, U.K., bringing her interdisciplinary skills to teaching both programming and cyberpsychology.

Technology

Gail Ollis
Bournemouth University
U.K.
Helping developers to
help each other

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Watch the video with slide
synchronization on InfoQ.com!
https://www.infoq.com/presentations/
devs-help-relationship

Purpose of QCon
- to empower software development by facilitating the spread of
knowledge and innovation
Strategy
- practitioner-driven conference designed for YOU: influencers of
change and innovation in your teams
- speakers and topics driving the evolution and innovation
- connecting and catalyzing the influencers and innovators
Highlights
- attended by more than 12,000 delegates since 2007
- held in 9 cities worldwide
Presented at QCon San Francisco
www.qconsf.com

commons.wikimedia.org/wiki/File:Paris_Tuileries_Garden_Facepalm_statue.jpg
AlexE.ProimosCC-BY-2.0
Why did they do
THAT?!

www.sheppard.af.mil/News/Photos/igphoto/2000468971
U.S.AirForcephoto/JohnIngle,publicdomain
3.
Feedback

Neutral
Bad. Slight impact
Good. Slight impact
Good. Noticeable impact
Bad. Noticeable impact

Includes symptoms
& how to reproduce
in bug reports

Fixes symptoms
without discovering
root cause of bug

Is willing to discuss
suggestions about
their code

“I saw him create
a legacy system
in 3 weeks”

Chooses identifiers which are
not succinct, meaningful &
distinct

https://commons.wikimedia.org/wiki/File:Frank_Bottrill_1912_ped-rail_patent.jpg
commons.wikimedia.org/wiki/File:Unknown_Chinese_Maker_Tin_Rocket_
Spaceship_Skyexpress_Undercarraige_Down_%26_Hatch_Open.jpg
DJShinCC-BY-SA-3.0

Follow
up
3
https://www.sketchport.com/drawing/6326943955812352/pink-blurry-
unicorn-under-a-rainbow,2014Zakeena,CC-BY

www.sheppard.af.mil/News/Photos/igphoto/2000468971
U.S.AirForcephoto/JohnIngle,publicdomain
Feedback

“Stimulates interesting
discussions within the team,
not usually/traditionally talked
about.”

“Often talk is focused on just the
work to be done and not how to
go about it”

“As a team we have no rituals
which attempt to improve
consistency”

Other uses• Other teams
• Appraisal
• Recruitment

“Could help get insights into
how interviewee would fit
with team working”

ww.albany.marines.mil/Photos/igphoto/2001700886
erdaL.Parker,publicdomain
How are
they thinking?

“What I believe this technique
offers that I had certainly not
considered before is choice”

commons.wikimedia.org/wiki/File:Paris_Tuileries_Garden_Facepalm_statue.jpg
AlexE.ProimosCC-BY-2.0

Give me a card
Or an email: gollis@Bournemouth.ac.uk
Or a tweet: @GailOllis
Help developers to help
each other

Watch the video with slide
synchronization on InfoQ.com!
https://www.infoq.com/presentations/
devs-help-relationship

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Helping Developers to Help Each Other

1. Gail Ollis Bournemouth University U.K. Helping developers to help each other

2. InfoQ.com: News & Community Site • Over 1,000,000 software developers, architects and CTOs read the site worldwide every month • 250,000 senior developers subscribe to our weekly newsletter • Published in 4 languages (English, Chinese, Japanese and Brazilian Portuguese) • Post content from our QCon conferences • 2 dedicated podcast channels: The InfoQ Podcast, with a focus on Architecture and The Engineering Culture Podcast, with a focus on building • 96 deep dives on innovative topics packed as downloadable emags and minibooks • Over 40 new content items per week Watch the video with slide synchronization on InfoQ.com! https://www.infoq.com/presentations/ devs-help-relationship

3. Purpose of QCon - to empower software development by facilitating the spread of knowledge and innovation Strategy - practitioner-driven conference designed for YOU: influencers of change and innovation in your teams - speakers and topics driving the evolution and innovation - connecting and catalyzing the influencers and innovators Highlights - attended by more than 12,000 delegates since 2007 - held in 9 cities worldwide Presented at QCon San Francisco www.qconsf.com

4. commons.wikimedia.org/wiki/File:Paris_Tuileries_Garden_Facepalm_statue.jpg AlexE.ProimosCC-BY-2.0 Why did they do THAT?!

8. Gail Ollis Bournemouth University U.K. Helping developers to help each other

9. 1. Interviews

10. 2. Workshops

11. www.sheppard.af.mil/News/Photos/igphoto/2000468971 U.S.AirForcephoto/JohnIngle,publicdomain 3. Feedback

12. Interviews

13.

14. Neutral Bad. Slight impact Good. Slight impact Good. Noticeable impact Bad. Noticeable impact

15. Automates tasks

16. Includes symptoms & how to reproduce in bug reports

17. Fixes symptoms without discovering root cause of bug

18. Is good at helping others