This document discusses different approaches to helping and facilitating others, including theorizing, advising, supporting, challenging, and information gathering. It notes that the best approach depends on the nature of the client and that a collaborative approach is generally better than a prescriptive one, as it helps the client help themselves. A collaborative approach considers the client's perspective rather than assuming the helper knows best. Feedback should be given carefully as not all feedback is necessarily helpful. Empathy is important but must be balanced with logic to effectively help others.

1. Helping
and
Facilitating
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YUSRI RISKY AMELIA
Time to reflect on our
actions and decide what
needs to change.

2. what is helpingand
facilitating?
oxford dictionary
facilitation as rendering easier, promoting,
helping forward, andassisting

3. June 1,2021
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thereis alot of reason of why we should help
others, in work or not.
However, almost everyone spends some of
their time at work (and elsewhere) helping and
promoting the effectiveness ofothers.
1
This may involve working with
colleagues who require help to
improve its relationship.
2

4. why should
try to help?
1
Often the person in need of help (the
client) will seek out somebody else to
talk to, but self-referral is not the only
starting point for helping relationship.
2
There may also be occasions when the
manager is both the source of referral
and the source of help
3
not al help is helpful

5. Approach
Supporting Challenging Information
Gathering
Briefly elaborate on what
you want to discuss.
Briefly elaborate on what
you want to discuss.
Briefly elaborate on what
you want to discuss.
Theorising Advising
There are 5 approach to help someone

6. T
H
E
O
R
I
S
I
N
G
identifying theories and conceptual models that are
pertinent to the clients’ problem situation, presenting
these to clients and helping them to learn to use them to
facilitate a better underdstanding of their situation in an
analytical cause-and-effect fashion.
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7. ADVISING
telling clients what they should do to rectify problems in
a given situation. The helper diagnoses the problem for
the client and prescribes the solution. while the advice
could be from our direct or indirect experience
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8. S
U
P
P
O
R
T
I
N
G
When the negative and
positive sides are
acknowledged, there's more
clarity in what needs to be
solved.
Keep it balanced! Elaborate
how society is contributing to
the problems the SDGs want
to address, and how the
government plans to help
solve them.
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9. confronting the foundations of the client’s thinking in an attempt to
identify beliefs and values that may be dis torting the way situations
are viewed. An assumption underlying this approach is thateffective
action can be undermined by the clients’ inability or unwillingness to
face up to reality.
C
H
A
L
L
E
N
G
I
N
G
REALITY OFTEN DISSAPOINTING
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10. IN
F
O
R
MA
T
IO
N
G
A
T
H
E
R
I
N
G
assisting the client in collecting data that can be used to
evaluate and reinterpret the problem situation.
the helper help the client to become aware better.
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11. J
O
H
NH
A
Y
E
S
IST
H
E
R
E
O
N
E
B
E
S
T
A
P
P
R
O
A
C
H?
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12. There are no the best
approach
W hy ?
IT DEPENDS ON THE NATURE OF THE CLIENT.
because one suggestion may not be
better than another.
”
“
Consideration is needed
when handling the
client.

13. Prescriptive vs. collaborative
approache
We assumed the client is
less smart than us, so we
gave unecessary
suggestion.

14. The client aren't helped to
help themselves
Prescriptive vs. collaborative
approaches
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so the next time they faced another difficulty again, they seek
help. this is bad
the client may or may not
respond well to the
suggestion we give .
That'swhycollaborative approach is
needed when handling client

15. Emphat
y
play a major role on how to help someone. but it's useless without logic.
Give feedback to the client when needed but not all feedback is helpful
John