This sign provides information to help users protect their personal computing life. It lists 7 tips: 1) Protect personal information and be wary of emails asking for it. 2) Know who you're dealing with when shopping or downloading software. 3) Use antivirus and firewall software and update them. 4) Properly set up and regularly update your operating system and browser. 5) Protect your passwords and do not share them online. 6) Back up important files. 7) Learn who to contact if something goes wrong online, such as by filing a complaint at OnGuardOnline.gov. It also provides information about Central Alert emergency notifications, Blackboard 9 updates, Microsoft campus agreements, CMU cellular services, and IT maintenance windows.

1. Welcome to the OIT Help Desk!This sign is designed to give you information that is important to yourComputing life!

2. http://www.onguardonline.gov

4. 1. Protect your personal information.It’s valuable. To miminize your risk of identity theft, don’t share your personal information unless you know how it will be used and protected. Don’t reply to or click on links in any email asking for your personal information.

5. 2. Know who you’re dealing with.When shopping online, look for a seller’s physical address and a working telephone number. Before downloading free software, read the fine print – some downloads come with spyware.

6. 3. Use anti-virus and anti-spyware sofware, as well as a firewall.Update them all regularly; many update automatically. Look for anti-virus software that removes or quarantines viruses, and for anti-spyware software that can undo changes spyware makes to your system. Make sure your firewall is on and set up properly.

7. 4. Be sure to set up your operating system and Web browser software properly, and update them regularly.Select security settings high enough to reduce your risk of being hacked. Make sure to regularly update your system with the latest patches.

8. 5. Protect your passwords.Keep your passwords in a secure place, and don’t share them on the Internet, over email, or on the phone.

9. 6. Back up important files.If you have important files stored on your computer, copy them onto a removable disc, and store it in a safe place.

10. 7. Learn who to contact if something goes wrong online.Visit OnGuardOnline.gov and click on “File a Complaint” to learn how to respond if problems occur when you’re online.

11. To learn more, visit OnGuardOnline.govSTOP – THINK – CLICK

12. Central AlertEmergency Notification for Central Michigan University is done through Central AlertSign up at:https://myaccount.cmich.edu

13. Blackboard 9 @ CMU!Blackboard 9.0 is scheduled to launch August 14-15, 2010!What’s New in Blackboard 9?Redesigned interface

14. Integrated Control Panel

15. Edit Mode Feature

16. Assignment Improvements

17. Improved Group Tools

18. Blogs

19. Journals

20. Wikis

21. My PlacesQuestions? Concerns?Blackboard 9 tutorials are availableFaCIT will be offering training sessions for facultyContact the Help Desk with any questionsCall: (989) 774-3662

22. Click to chat: Located on My Bb Home under Tools

23. E-mail: helpdesk@cmich.eduDuring times of high volumetraffic, Test Scanning may require one business dayto complete.

24. Help Desk HoursMonday – Thursday7:00 am to MidnightMidnightFriday7:00 am to 7:00 pm7:00 pmSaturdayNoon to 6:00 pmSundayNoon to Midnight6:00 pmMidnight

25. TheCMUMicrosoftCampus Agreementallows university employees, including student employees, to purchase media that will enable them to install specific Microsoft software for work at home purposes, such as Microsoft Office, Visio and other titles.See one of the Help Desk Consultants for more information!

27. Find on:CMICHHELPDESKCMICH-OIT-Communicationswww.tinyurl.com/oitblog

28. CONNECT: CMU Cellular ServicesNEW! Blackberry Tour Now Available Exclusively from CMU - $99Integrated GPS and mapping software

29. Beautiful 2.44-inch high resolution display

30. 3.2MP Camera with image stabilization and flash

31. A micro SD/SDHC card slot supporting up to 16GB of data

32. A full QWERTY keyboard

33. Stereo headset and bluetoothVisit the CMU OIT Telecom OfficeLower Level, WoldtNear Woldt Computer Lab

34. Security.cmich.edu

35. Media ServicesHoursMonday – Thursday 7:30 am to 9:00 pmFriday 7:30 am to 6:00 pmSaturday & Sunday Closed

36. Customers receive 10-15% off cellular plans and devices!

37. On Campus Billing

38. Exclusive SpecialsVisit us onfacebook.com/connectcmu989-774-3087Lower Level Woldtconnect.cmich.edu

39. Security.cmich.edu

40. MaintenanceWindowsWednesdays 6:00 pm to Thursday 7:00 amFor Production ReleaseSome central IT servicesMay not be available…Wednesdays3:00 am to 7:00 amFor Weekly Maintenance

41. Security.cmich.edu

42. Find on:CMICHHELPDESKCMICH-OIT-Communicationswww.tinyurl.com/oitblog

44. Security.cmich.edu