This document provides information about technology services available to CWU students including: - WiFi network access with no password needed for the public network and your CWU password for the secured network - MyCWU portal for accessing student information and services like class registration and grades - Assistance accessing MyCWU and help from the Service Desk located in Bouillon 112 and the library ARC - Computer lab locations across campus and laptop checkout from the SURC and library - Technology resources for study groups available in the library ARC - Details on Microsoft Office access through Office 365 and Outlook email using your CWU username and password

1. Information Services
We are here to provide
technology assistance!
Welcome to CWU!

2. No Hassle WiFi Information
Network: CWU-Public
No Password Needed!
Secured
Network: CWU-Wildcats
Password: Your CWU password

3. My.CWU.edu
Easy Access to Student Information thru the
Student Dashboard:
 Register for Classes, View Grades
 View Your Class Schedule
 Manage Financial Information
 Access Library Resources, Classified Ads
 Find Student Jobs
 View Academic Progress Report/Transcripts

4. My.CWU.edu
Need Help Logging Into MyCWU?
Ask Us for Assistance. 

5. Bouillon 112 Mon-Fri 7 a.m. to 5 p.m.
Library ARC Mon – Thurs 5 – 8 p.m.
509-963-2001
servicedesk@cwu.edu
Service Desk Hours

6. • Virus Removal from Your Computer
• Password Assistance
• Knowledge Base Articles located in
Service Catalog provide Self Help Info
Service Desk Help

7. http://www.cwu.edu/resnet/
Know the ResNet Rules,
Stay Out of ResNet Jail!
Ask us about details.
509-963-2001
servicedesk@cwu.edu
ResNet Residential Network
Support

8. Almost every building on campus
has a computer lab.
Locations can be found at
www.cwu.edu/its-css OR
CWU Mobile App
Student Computer Labs

9. Downloads available at:
iTunes http://goo.gl/QVxzna
Android http://goo.gl/7SvFql

10. Where Can I check out laptops?
SURC Information Center
Brooks Library
Laptop Check-out

11. Where can I go to use technology
for study groups?
Library and Academic Research
Commons (ARC)

12. Should I purchase Microsoft
Office software?
It is not a requirement, you can
use Office 365 to have access to
Office products. Ask us about
details.

13. Outlook is CWU’s official email system.
Your username with (@cwu.edu) is your
log-in. Your password is the same as
MyCWU password.
Access Outlook at mail.cwu.edu or on
Central’s homepage .
Outlook Email