- The document is a resume for Sudheesh.k, a Systems Engineer with over 4 years of experience working with Windows servers, virtualization technologies like VMware, and backups.
- His experience includes maintaining Windows 2008/2012 servers, knowledge of virtualization with VMware, and experience with backups using Backup Exec.
- He holds qualifications including a B.Sc in Computer Science, CCNA, and MCITP certifications.
A confident and reliable IT support engineer with extensive practical experience of working with computers and resolving any support issues that are raised to the service desk. Possessing a proven ability to administer and control the operation, configuration and maintenance of computer based information systems, as well as having an eye for detail and able to multi-task under pressure. An excellent communicator, can relate well with people at all levels and has the flexibility of working well as part of a team and on my own. Now looking to further an already successful career by working for a ambitious and expanding company.
A confident and reliable IT support engineer with extensive practical experience of working with computers and resolving any support issues that are raised to the service desk. Possessing a proven ability to administer and control the operation, configuration and maintenance of computer based information systems, as well as having an eye for detail and able to multi-task under pressure. An excellent communicator, can relate well with people at all levels and has the flexibility of working well as part of a team and on my own. Now looking to further an already successful career by working for a ambitious and expanding company.
1. Sudheesh.k
sudheeshkoovullil@gmail.com
Mob Ph: +91 9538744070
SUMMARY
Systems Engineer with 4 + years of technical experience and a passion for working with the latest
technologies.
Maintained several Windows 2008/2012 servers.
Knowledge on Virtualization technology like VMware and Backups
ACADAMIC CREDENTIALS
• B.Sc. computer Science Completed under Calicut University.
• Completed CCNA.
• Completed MCITP.
CISCO CERTIFIED NETWORK ASSOCIATE (C.C.N.A)
CISCO ID: CSCO11930317
Responsibilities:
Working as System Engineer (From 2013 October till date)
Marlabs Software (P) Ltd.
Bagmane World Technology Center,
14th Floor, Citrine Block - 4,
Marathahalli Outer Ring Road,
Mahadevapura,
Bangalore – 560 048 (http://www.marlabs.com)
Project Profile
Client: MDC
Duration: From 2013 October till date
CERTIFICATIONS
DETAILED EXPERIENCE
2. Environment
Windows Server 2008/20012, Vsphere 5.1, 5.5, Dell Power Edge Servers, ServiceNow.
Windows Experience
.
• Patch management for all kind of Microsoft servers with successful pre-check and post-check
from WSUS server.
• Managing Domain and Domain Controller Security Policy & Group Policy.
• Creating Group Policies and implementation as per standard procedures.
• Installing, Configuring and Managing AD / DHCP / DNS Services.
• Installation and configuration of windows servers 2008 /2012.
• Active directory users and group management.
• Coordinating vendors for hardware issues.
• Resolving all tickets with in SLA time frame.
• Knowledge on windows Server Clustering.
• Worked on DFS replication issues
Virtualization Platform : VMware
• Installation ,configuration ,administration and troubleshooting of ESXi 5.0 ,5.1,Vsphere 5.0
Virtual Center.
• Creating and managing virtual machines and installing VM Tools into VM’s.
• Creating and managing resource pools and adding the VM’s into the resource pools.
• Creating and managing Virtual switches and network connections.
• Installation and configuration of virtual machines in SAN and NAS environment.
• Configuring HA, DRS clusters and FT for important VM’s.
• Performing snapshots, cloning, cold migrations and hot migrations.
• Creating templates from VM and deploy VM’s and allocate resources.
• Moving VM’s from one host to another host using VMotion Technology.
• P2V and V2V conversions by using VMware Converter.
• Configuring and managing port groups.
• Setting up users and group access for the virtual center.
• Moving VM from one LUN to another LUN using storage VMotion.
• Upgrading ESXi5.1 to 5.5 (interactive )
• Organize tasks, events and Configuring alarms.
Backup Experience : Backup Exec2014
• Administration of all local and remote server backup with Veritas Backup Exec.
• NSX3230 NAS storage and managing backup for 60 servers.
3. Worked as IT-support Engineer (from 2012 Feb- 2013 September)
• Managing user access through Login security and group policies.
• Manage and maintain network links using monitoring tools like Solar winds to maintain SLA.
• Monitoring data center using Nagios tool.
• Installing, configuring, troubleshooting Windows (all).
• User level and Group Level rights and ownership Management.
• Backup support for different projects using both Symantec Backup exec tool 2010 and 2012.
• Performed user account creation, deletion and configuration.
• Sharing and managing network resources (folder sharing, application sharing).
• Support for MS outlook .
• Successful in accurately conveying complex technical information between
users and tier 3 technicians in a clear and understandable manner.
• Worked in different a shift (12 hours per shift) that ensures an always available support service to
users for 24x7x365.
• Managing and configuring of systems, printers, wireless network, projectors and trouble-shooting
of desktops and laptops.
• Responsible for providing support and assistance in initial installation of the system, setup and
maintenance of the user account, data recovery etc.
• Configuring and maintaining network, solving network related issues
• Install and Update Antivirus in client machines.
• Overall responsible for desktop installation and troubleshooting of peripheral devices like printer
scanner, keyboard and mouse.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
Configure CPU, memory, and disk partitions as required.
• Work on tickets that are monitoring related, alert related
• Handling and resolving tickets based on priority to meet the SLA
4. Fathers Name : Mr. Sivasankaran
Date of Birth : 20 th sep 1988
Sex : Male
Nationality : Indian
Languages Known : English, Hindi and Malayalam.
Marital Status : not-married
Hobbies : Listening music, Cricket
Current Address : BTM Layout, Bangalore.
I hereby declare that all information given above is true to the best of my knowledge.
Date: Yours Faithfully
Place: Bangalore Sudheesh
PERSONAL PROFILE