The document discusses four critical factors necessary for sustaining technology-enhanced learning in educational organizations, emphasizing leadership support, collaborative working practices, and user-friendly technology. It describes the roles of key institutions, such as Paris Descartes University and the London School of Economics, in implementing e-learning strategies and highlights the complexity involved in these processes. Furthermore, it introduces the resource-based view and actor-network theory, illustrating the interplay of various elements in the development of e-learning systems.