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The future shape of L&D 
wider, tougher and with more impact 
Donald H Taylor 
Chairman, Learning and Performance Institute 
http://bit.ly/NewLD Donald H Taylor #LearningPoolLive 
http://bit.ly/NewLD #LearningPoolLive
Question 
What changes have 
you seen in L&D over 
the past 5 years? 
http://bit.ly/NewLD #LearningPoolLive
http://bit.ly/NewLD Image: Royal Grammar School, Guildford #LearningPoolLive
Tama Leaver Campus Party Brazil! 
http://bit.ly/NewLD #LearningPoolLive
http://bit.ly/NewLD #LearningPoolLive
Shift our thinking 
SUPPLY-SIDE THINKING 
http://bit.ly/NewLD Image: NickHarris1 (CC Attribution-NonCommercial-Share Alike 2.0 on Flickr) 
#LearningPoolLive
Shift our thinking 
SUPPLY-SIDE THINKING 
How can I fill this classroom? 
How do I get buy-in for my courses? 
What training courses do we need? 
How to align courses to the business? 
How can I prove my ROI? 
How to boost completion rates? 
http://bit.ly/NewLD Image: NickHarris1 (CC Attribution-NonCommercial-Share Alike 2.0 on Flickr) 
#LearningPoolLive
Shift our thinking 
SUPPLY-SIDE THINKING DEMAND-SIDE THINKING 
How can I fill this classroom? 
How do I get buy-in for my courses? 
What training courses do we need? 
How to align courses to the business? 
How can I prove my ROI? 
How to boost completion rates? 
http://bit.ly/NewLD Images: NickHarris1, GiFrancis (CC Attribution-NonCommercial-Share Alike 2.0 on Flickr) 
#LearningPoolLive
Shift our thinking 
SUPPLY-SIDE THINKING DEMAND-SIDE THINKING 
How can I fill this classroom? 
How do I get buy-in for my courses? 
What training courses do we need? 
How to align courses to the business? 
How can I prove my ROI? 
How to boost completion rates? 
What is the performance need today? 
What capability is needed tomorrow? 
What foundations support these two? 
http://bit.ly/NewLD Images: NickHarris1, GiFrancis (CC Attribution-NonCommercial-Share Alike 2.0 on Flickr) 
#LearningPoolLive
“all models are wrong, 
but some are useful” 
George Box 
1919 –2013 
http://bit.ly/NewLD Image: Wikipedia 
#LearningPoolLive
P 
Performance 
C 
Capability 
F 
Foundations 
http://bit.ly/NewLD #LearningPoolLive
Individual learning foundations 
Then 
• Three Rs 
• Critical thinking 
• Use an index 
Now 
• Three Rs 
• Critical thinking 
• Awareness 
• Techniques 
• Digital learning skills 
• Personal responsibility 
http://bit.ly/NewLD #LearningPoolLive
Schanks’ 12 Cognitive Processes 
Conscious Processes 
1. Prediction 
2. Modeling 
3. Experimentation 
4. Values 
Analytic Processes 
1. Diagnosis 
2. Planning 
3. Causation 
4. Judgment 
Social Processes 
1. Influence 
2. Teamwork 
3. Negotiation 
4. Description 
Roger Schank 
http://bit.ly/NewLD Image and Content: Roger Schank 
#LearningPoolLive
Stodd’s Digital Learner 
Safeguarding 
1. Identity 
2. Privacy 
3. Permanence 
4. Trust 
Productivity 
1. Curation 
2. Reputation 
3. Storytelling 
4. Sharing 
The environment 
1. Communities 
2. Engagement 
3. Transparency 
4. Enfranchisement 
Julian Stodd 
http://bit.ly/NewLD Image and Content: Julian Stodd 
#LearningPoolLive
P 
Performance 
C 
Capability 
F 
Foundations 
http://bit.ly/NewLD #LearningPoolLive
P 
Performance 
C 
Individual Group 
Capability 
F 
Foundations 
http://bit.ly/NewLD #LearningPoolLive
Group learning foundations 
Then 
• Long-term planning 
• Short-term training 
• Training needs analysis 
Now 
• Long-term planning 
• Short-term training 
• Performance consulting 
• Leadership involvement 
• Knowledge systems 
• Culture of learning 
http://bit.ly/NewLD #LearningPoolLive
Question 
What skills will we need to 
make this shift? 
http://bit.ly/NewLD #LearningPoolLive
L&D’s own skills 
• The LPI Capability Map 
– 12 months in development 
– Launched October 2012 
– 27 skills / 9 groups 
– 4 levels 
• View and use online 
– bit.ly/LPICapMap 
http://bit.ly/NewLD #LearningPoolLive
Least popular skills 
Financial management 
Communication, marketing 
and relationship management 
Procurement 
Data interpretation 
Information architecture 
Resource management 
http://bit.ly/NewLD #LearningPoolLive
Least popular skills 
Financial management 
Communication, marketing 
and relationship management 
Procurement 
Data interpretation 
Information architecture 
Resource management 
http://bit.ly/NewLD #LearningPoolLive
3 things L&D must do 
1. Shift our thinking 
2. Build two sets of foundations 
3. Widen and deepen our own skills 
http://bit.ly/NewLD #LearningPoolLive
The greatest obstacle 
http://bit.ly/NewLD Images: OSUValleyLibrary (CC Attribution-NonCommercial-Share Alike 2.0 on Flickr) 
#LearningPoolLive
Next: read, share, learn 
http://bit.ly/NewLD 
Keep networking 
@DonaldHTaylor 
Learning and Skills Group 
Free meetings – real and virtual 
Twitter: #LDInsight, #LearnChat, Tweetups 
Webinars, Google Hangouts (LSG, Learning Pool) 
(Un)conferences 
Learning Live (Sept, London) 
Learning Technologies (Jan, London) 
L&D Unconference (Oct, Glasgow, London) 
http://bit.ly/NewLD Donald H Taylor #LearningPoolLive 
http://bit.ly/NewLD #LearningPoolLive
The future shape of L&D 
wider, tougher and with more impact 
Donald H Taylor 
Chairman, Learning and Performance Institute 
http://bit.ly/NewLD Donald H Taylor #LearningPoolLive 
http://bit.ly/NewLD #LearningPoolLive

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Donald H Taylor, The Future Shape of L&D

  • 1. The future shape of L&D wider, tougher and with more impact Donald H Taylor Chairman, Learning and Performance Institute http://bit.ly/NewLD Donald H Taylor #LearningPoolLive http://bit.ly/NewLD #LearningPoolLive
  • 2. Question What changes have you seen in L&D over the past 5 years? http://bit.ly/NewLD #LearningPoolLive
  • 3. http://bit.ly/NewLD Image: Royal Grammar School, Guildford #LearningPoolLive
  • 4. Tama Leaver Campus Party Brazil! http://bit.ly/NewLD #LearningPoolLive
  • 6. Shift our thinking SUPPLY-SIDE THINKING http://bit.ly/NewLD Image: NickHarris1 (CC Attribution-NonCommercial-Share Alike 2.0 on Flickr) #LearningPoolLive
  • 7. Shift our thinking SUPPLY-SIDE THINKING How can I fill this classroom? How do I get buy-in for my courses? What training courses do we need? How to align courses to the business? How can I prove my ROI? How to boost completion rates? http://bit.ly/NewLD Image: NickHarris1 (CC Attribution-NonCommercial-Share Alike 2.0 on Flickr) #LearningPoolLive
  • 8. Shift our thinking SUPPLY-SIDE THINKING DEMAND-SIDE THINKING How can I fill this classroom? How do I get buy-in for my courses? What training courses do we need? How to align courses to the business? How can I prove my ROI? How to boost completion rates? http://bit.ly/NewLD Images: NickHarris1, GiFrancis (CC Attribution-NonCommercial-Share Alike 2.0 on Flickr) #LearningPoolLive
  • 9. Shift our thinking SUPPLY-SIDE THINKING DEMAND-SIDE THINKING How can I fill this classroom? How do I get buy-in for my courses? What training courses do we need? How to align courses to the business? How can I prove my ROI? How to boost completion rates? What is the performance need today? What capability is needed tomorrow? What foundations support these two? http://bit.ly/NewLD Images: NickHarris1, GiFrancis (CC Attribution-NonCommercial-Share Alike 2.0 on Flickr) #LearningPoolLive
  • 10. “all models are wrong, but some are useful” George Box 1919 –2013 http://bit.ly/NewLD Image: Wikipedia #LearningPoolLive
  • 11. P Performance C Capability F Foundations http://bit.ly/NewLD #LearningPoolLive
  • 12. Individual learning foundations Then • Three Rs • Critical thinking • Use an index Now • Three Rs • Critical thinking • Awareness • Techniques • Digital learning skills • Personal responsibility http://bit.ly/NewLD #LearningPoolLive
  • 13. Schanks’ 12 Cognitive Processes Conscious Processes 1. Prediction 2. Modeling 3. Experimentation 4. Values Analytic Processes 1. Diagnosis 2. Planning 3. Causation 4. Judgment Social Processes 1. Influence 2. Teamwork 3. Negotiation 4. Description Roger Schank http://bit.ly/NewLD Image and Content: Roger Schank #LearningPoolLive
  • 14. Stodd’s Digital Learner Safeguarding 1. Identity 2. Privacy 3. Permanence 4. Trust Productivity 1. Curation 2. Reputation 3. Storytelling 4. Sharing The environment 1. Communities 2. Engagement 3. Transparency 4. Enfranchisement Julian Stodd http://bit.ly/NewLD Image and Content: Julian Stodd #LearningPoolLive
  • 15. P Performance C Capability F Foundations http://bit.ly/NewLD #LearningPoolLive
  • 16. P Performance C Individual Group Capability F Foundations http://bit.ly/NewLD #LearningPoolLive
  • 17. Group learning foundations Then • Long-term planning • Short-term training • Training needs analysis Now • Long-term planning • Short-term training • Performance consulting • Leadership involvement • Knowledge systems • Culture of learning http://bit.ly/NewLD #LearningPoolLive
  • 18. Question What skills will we need to make this shift? http://bit.ly/NewLD #LearningPoolLive
  • 19. L&D’s own skills • The LPI Capability Map – 12 months in development – Launched October 2012 – 27 skills / 9 groups – 4 levels • View and use online – bit.ly/LPICapMap http://bit.ly/NewLD #LearningPoolLive
  • 20. Least popular skills Financial management Communication, marketing and relationship management Procurement Data interpretation Information architecture Resource management http://bit.ly/NewLD #LearningPoolLive
  • 21. Least popular skills Financial management Communication, marketing and relationship management Procurement Data interpretation Information architecture Resource management http://bit.ly/NewLD #LearningPoolLive
  • 22. 3 things L&D must do 1. Shift our thinking 2. Build two sets of foundations 3. Widen and deepen our own skills http://bit.ly/NewLD #LearningPoolLive
  • 23. The greatest obstacle http://bit.ly/NewLD Images: OSUValleyLibrary (CC Attribution-NonCommercial-Share Alike 2.0 on Flickr) #LearningPoolLive
  • 24. Next: read, share, learn http://bit.ly/NewLD Keep networking @DonaldHTaylor Learning and Skills Group Free meetings – real and virtual Twitter: #LDInsight, #LearnChat, Tweetups Webinars, Google Hangouts (LSG, Learning Pool) (Un)conferences Learning Live (Sept, London) Learning Technologies (Jan, London) L&D Unconference (Oct, Glasgow, London) http://bit.ly/NewLD Donald H Taylor #LearningPoolLive http://bit.ly/NewLD #LearningPoolLive
  • 25. The future shape of L&D wider, tougher and with more impact Donald H Taylor Chairman, Learning and Performance Institute http://bit.ly/NewLD Donald H Taylor #LearningPoolLive http://bit.ly/NewLD #LearningPoolLive

Editor's Notes

  1. Original webinar: http://www.eventbrite.co.uk/e/webinar-the-future-shape-of-ld-wider-tougher-and-with-more-impact-registration-12511431027?utm_campaign=new_eventv2&utm_medium=email&utm_source=eb_email&utm_term=eventname_text 15 October Organisational learning, like IT and marketing, has been massively affected by recent changes in technology, the economy and the nature of work. How should we respond? In this free Learning Hour webinar, LPI chairman Donald H Taylor explores how to ensure that L&D continues to make a difference to both individuals and organisations, but explains that it won’t necessarily be painless or easy. Escaping the Training Ghetto The biggest obstacle to widening L&D’s role What ‘business alignment’ really means The three things L&D needs to do to secure its future Useful resources to take the next step
  2. http://www.flickr.com/photos/campuspartybrasil/5367149291/sizes/m/in/photostream/
  3. “all models are wrong, but some are useful” http://en.wikipedia.org/wiki/George_E._P._Box George Edward Pelham Box FRS (18 October 1919 – 28 March 2013) was a statistician, who worked in the areas of quality control, time-series analysis, design of experiments The Box-Cox distribution: f(y) = \frac{1}{\left(1-I(f<0)-\sgn(f)\Phi(0,m,\sqrt{s})\right)\sqrt{2 \pi s^2}} \exp\left\{-\frac{1}{2s^2}\left(\frac{y^f}{f} - m\right)^2\right\} http://en.wikipedia.org/wiki/Box%E2%80%93Cox_distribution
  4. http://educationoutrage.blogspot.co.uk/2012/09/teaching-minds-how-cognitive-science.html Conscious Processes 1. Prediction: determining what will happen next 2. Modeling: figuring out how things work 3. Experimentation: coming to conclusions after trying things out 4. Values: deciding between things you care about Analytic Processes 1. Diagnosis: determining what happened from the evidence 2. Planning: determining a course of action 3. Causation: understanding why something happened 4. Judgment: deciding between choices Social Processes 1. Influence: figuring out how to get someone else to do something that you want them to do 2. Teamwork: getting along with others when working towards a common goal 3. Negotiation: trading with others and completing successful deals 4. Description: communicating one’s thoughts and what has just happened to others
  5. https://julianstodd.wordpress.com/2014/10/08/skills-for-the-digital-learner/
  6. Classroom https://www.flickr.com/photos/osuvalleylibrary/463492486/in/photostream/ Books https://www.flickr.com/photos/smichael/4563914649 Online Course https://www.flickr.com/photos/italki/3742081681 Conversation https://www.flickr.com/photos/vandycft/8241700203
  7. http://www.eventbrite.com/e/ld-unconference-october-2014-tickets-12705643923?aff=estw http://www.eventbrite.co.uk/e/scotld-connect-unconference-2-tickets-11280236491?aff=estw
  8. Original webinar: http://www.eventbrite.co.uk/e/webinar-the-future-shape-of-ld-wider-tougher-and-with-more-impact-registration-12511431027?utm_campaign=new_eventv2&utm_medium=email&utm_source=eb_email&utm_term=eventname_text 15 October Organisational learning, like IT and marketing, has been massively affected by recent changes in technology, the economy and the nature of work. How should we respond? In this free Learning Hour webinar, LPI chairman Donald H Taylor explores how to ensure that L&D continues to make a difference to both individuals and organisations, but explains that it won’t necessarily be painless or easy. Escaping the Training Ghetto The biggest obstacle to widening L&D’s role What ‘business alignment’ really means The three things L&D needs to do to secure its future Useful resources to take the next step