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HBR Article Review
Kanush Agrawal
What People Analytics Can’t Capture
Insight 1
It's not right to completely judge people from the
algorithms. The assumptions built into a test can
themselves be biased against certain traits and so
discriminate unfairly. Using an outcome metric like an
executive’s earnings performance, while ignoring his role
as a boss and his impact on the morale, loyalty, focus, and
stress levels of his direct reports, may result in a false
indication of who’s really the best boss.
Insight 2
The best information of a person’s character is not
achieved by putting them onto personality tests but rather
talking to people with whom they have worked with. It's
their reviews and how they felt while dealing with people
that matters.
Managerial
Relevance
Character traits like integrity and compassion are
surprisingly strong drivers of business success. A person’s
character is a factor that interviews, not multiple-choice
tests, can assess best as someone who lacks integrity is
likely to lie about indicators of honesty. Using such
algorithmic patterns to define a minimum threshold is a
good idea but using them to completely take a decision is
not.
Thanks

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Hbr article review

  • 2. What People Analytics Can’t Capture
  • 4. It's not right to completely judge people from the algorithms. The assumptions built into a test can themselves be biased against certain traits and so discriminate unfairly. Using an outcome metric like an executive’s earnings performance, while ignoring his role as a boss and his impact on the morale, loyalty, focus, and stress levels of his direct reports, may result in a false indication of who’s really the best boss.
  • 6. The best information of a person’s character is not achieved by putting them onto personality tests but rather talking to people with whom they have worked with. It's their reviews and how they felt while dealing with people that matters.
  • 8. Character traits like integrity and compassion are surprisingly strong drivers of business success. A person’s character is a factor that interviews, not multiple-choice tests, can assess best as someone who lacks integrity is likely to lie about indicators of honesty. Using such algorithmic patterns to define a minimum threshold is a good idea but using them to completely take a decision is not.