Sumathi Nair is a management professional with over 20 years of experience in international logistics, import/export, warehousing, and customer support roles in the pharmaceutical industry, currently working as the Manager of Export Logistics at Novartis India Solids where she is responsible for licensing, freight negotiations, logistics, and warehousing operations. She has expertise in imports and exports, domestic logistics, communication skills, system process automation, and vendor management.

1. SUMATHI NAIR
Flat no.306, Gurusadan CHS, Veer Savarkar Road, Dombivli (East) Dist: Thane: 421201
Mobile: 9920334727 E-mail ID: sumathinair3@gmail.com
Management Professional
International Logistics Import & Export / Warehousing / Customer Support/SAP Project
Offering 20 years of experience across above stated role within Pharmaceutical industry
Profile
• An experienced supply chain management professional with strong skills in International Logistics, Domestic Logistics
/communication skills and customer support areas of supply chain role , handling a team for documentation
• Strategic ability in striking perfect coordination with all involved divisions to ensure smooth materials/supply chain
management processes.
• A proficient in addressing stock out situation / fulfilling tender orders resolving performance bottlenecks within
stipulated time and expertise.
• Excellent interpersonal and communication skills in multicultural international environment.
• Perfect team manager having ability to lead cross-functional teams and integrate with result oriented approach.
Area of Expertise
• Imports and Exports including Launches
• Domestic logistics – WHO ( World Health Organization)
• Customer Support & Cross functional co-ordination
• Communication skills & Ability to build good working relationship with peers and subordinate
• System Process Automation - SAP team member / Dava portal project
• Vendor management
Professional Experience
Novartis India Solids, Kalwe Jan’ 07 - Till Date
Manager – Export Logistics
Central Function – For all (Sandoz Sites in India (Portfolio – LATAM/ US / EU/ APAC & India Markets (WHO)
Roles & Responsibilities:-
Licensing :-
• Liaising with other Govt. Agencies like DGFT, Customs, Insurance Agencies & Export Inspection Agencies to ensure
smooth functioning of the logistics related areas within government frame work.
• Communicate and liaison with Additional Drug Commissioner of customs for release the product for exports.
• Ensure timely and full availment of export benefits as per foreign trade policy
• Attaining of Export Incentives like Drawback and Focus Market Schemes/MEIS for the organization.
• Handling Narcotic Permissions.
Freight Negotiations:-
• To establish special rates for each sectors.
• Freight Savings: Convert Air shipments to Sea shipments.
• Monitoring data management to keep accurate product, contract, pricing and invoicing information.
• Working closely with suppliers and customers to improve operations and reduce cost.

2. • Negotiating contracts, obtaining quotes to reduce costs and achieve maximum efficiency.
Logistics:- Imports and Exports
• Monitoring Pre/Post shipment documents with the help of a team to execute documentation and export related
activities
• Holding meetings with Quality Control for Excursions / deviation.
• Providing accurate routing information to ensure that delivery times and locations are coordinated.
• Liaising with Bankers in connection with Realization, Letter of Credit, Bank certificates
• Plan and execute the logistics for container movement for both inland and overseas so as to effect timely shipments
at cost effective rates.
• Coordinating with CHA & Forwarding Agents for export consignment.
• SAP Billing management
• Monitor the legal compliance of all bills.
• MIS reports- Floating reports on Detention charges, Monthly sale, trends of shipments on volumes.
• Handling telecom with Customers related to shipment queries, dispatch information and other queries.
• Regular communication with domestic as well as overseas customers / suppliers in connection with exports, imports
& other related matters.
• Taking adequate measures to monitor and analyze the performance of transporters and shipping lines pertaining to
cost, quality and delivery norms.
• To interact with the auditors (Internal/External) with respect to documents accuracy
Warehousing:
• investigating and planning the most appropriate route for a shipment, taking account of the perishable or hazardous
nature of the goods, cost, transit time and security;
• arranging appropriate packing, taking account of climate, terrain, weight, nature of goods and cost, and the delivery
and warehousing of goods at their final destination;
• negotiating contracts, transportation and handling costs;
• Obtaining, checking and preparing documentation to meet customs and insurance requirements, packing
specifications, and compliance with other countries' regulations.
• Coordinating with Plants for dispatch schedule
• Monitoring the fleet of vehicles & transporters ensuring on time delivery & adherence to Transit norms.
• liaising with customers, suppliers and transport companies
• planning, coordinating and monitoring the receipt, order assembly and dispatch of goods
• having a clear understanding of the company's policies and vision and how the warehouse contributes to these;
• coordinating the use of automated and computerised systems
• responding to and dealing with customer communication by email and telephone;
• keeping stock control systems up to date and making sure inventories are accurate;
• organising the recruitment and training of staff, as well as monitoring staff performance and progress;
• motivating, organising and encouraging teamwork within the workforce to ensure timely shipments
• producing regular reports and statistics on a daily, weekly and monthly basis;
• visiting clearing agents office and service providers to monitor the quality of service;
• maintaining standards of health and safety, hygiene and security in the work environment,
Past Work Assignments
Company Designation Tenure

3. Wockhardt Limited Supervisor – International Logistics Mar’04 - Jan’07
JB Chemicals & Pharmaceutical Ltd, Senior Executive May’98 - Mar’04
FDC Ltd, Exports Officer May’96- Apr’98
Academic Credentials
• MBA (Supply Chain Management specialization in Retail ); Punjab Technical University 2014
• Diploma in Export & Import: We linger Institute 2005
• B.A: Osmania University, Hyderabad 1994
• Core team member to develop business process implementation in SAP Project SHAPE 2010
(Sandoz Harmonized processes in ERP) for all Customer / export related activities.
• Dava Portal project- track and trace 2016
PERSONAL DETAILS
Date of Birth: 13th
March, 1971;
Language Proficiency: English, Hindi, Marathi, Tamil apart from mother tongue Malayalam
REFERENCES - Available on request