Summit Electric implemented a new ERP system from SAP to replace their legacy systems from the 1980s that could no longer handle their rapid growth. The new ERP system integrated Summit Electric's order processing, inventory management, and financial reporting. This improved operational efficiency by providing accurate, real-time data across all business units. The ERP system also included business intelligence tools that helped management analyze profitability and identify areas for improvement. Customers benefited from faster order fulfillment and more flexible delivery options enabled by the new, integrated ERP system at Summit Electric.
Case 4. 2 Summit electric lights up with a new erp systemniz73
- Summit Electric Supply Co. is a wholesale distributor of electrical equipment and supplies. It obtains goods from manufacturers and sells to contractors. As the middleman, it must handle high transaction volumes and swift inventory turnover.
- Summit's old information systems from the 1980s could no longer keep up with its growth. The systems had limited capabilities and caused delays.
- Summit implemented a new ERP system using SAP to improve operational efficiency. The system allowed for more frequent inventory updates and better inventory management at job sites. It also enhanced business intelligence and chargeback processing.
Submit Electric Light Up with a New ERP systemAya Wan Idris
The document discusses Summit Electric Supply, a wholesale distributor of industrial electrical equipment. It outlines problems with their old, manual systems including an inability to handle transaction volumes. It also describes how they implemented a new ERP system provided by SAP to address these issues. The new system integrated processes, provided accurate inventory tracking and batch management. It improved operational efficiency, decision making and customer service through increased reporting capabilities and inventory management.
Summit Electric Light Up with a New ERP systemnhainisaini
The document discusses Summit Electric Supply, a wholesale distributor of industrial electrical equipment. It outlines problems with Summit's old, separate legacy systems including an inability to handle growth, limited reporting capabilities, and manual processes. Summit implemented a new SAP ERP system to address these issues. The ERP system improved operational efficiency through features like real-time inventory updates, enhanced supply chain management, and business intelligence reporting. It also benefited customers by better accommodating large job sites and ensuring product availability. Chargeback processes were automated, increasing claims by 118%. In summary, the ERP system modernized Summit's operations and positioned it for continued expansion.
The document discusses Summit Electric Supply, a wholesale distributor of industrial electrical equipment. It outlines problems with Summit's old, separate legacy systems including an inability to handle growth, limited reporting capabilities, and manual processes. Summit implemented a new SAP ERP system to address these issues. The ERP system improved operational efficiency through features like real-time inventory updates, enhanced supply chain management, and business intelligence reporting. It also benefited customers by better accommodating their needs and large job site projects. Chargeback processes were improved by automating documentation and submission in the new ERP system.
Week 4 power point slide -2-case study 2-summit electric light up with a new...Zulkifflee Sofee
Summit Electric Supply Co. implemented a new ERP system from SAP to replace its outdated legacy systems from the 1980s that could no longer support the company's growth. The new ERP system improved operational efficiency by providing real-time inventory updates, faster order processing and shipping, and enhanced financial planning and decision making through improved data analytics. It also improved customer service by enabling custom inventory management for large customer jobsites. The system transformed Summit's chargeback process from a manual, error-prone system to an automated workflow that increased chargeback claims by 118%.
Submit Electric Light Up with a New ERP systemAya Wan Idris
The document discusses Summit Electric Supply, a wholesale distributor of industrial electrical equipment. It lists 5 group members and provides background on Summit's operations across 3 divisions in multiple locations. Summit was facing issues with its legacy information system not being able to handle the business growth. The document then summarizes Summit's implementation of a new ERP system provided by SAP to improve business processes and operations.
This document discusses the role of information technology (IT) in supply chain management (SCM). It defines SCM and its objectives such as creating value for customers and profitability. It explains that IT helps managers understand customer demands, inventory levels, production needs, and delivery logistics. Enterprise resource planning (ERP) systems and customer relationship management (CRM) software are key IT tools that improve coordination between suppliers, manufacturers, and customers to achieve efficient SCM.
This document discusses information technology and coordination in the supply chain. It covers the role of information technology, the importance of accurate and timely information, and how information is used for decisions at strategic, planning and operational levels. Information is needed for inventory, transportation and facility decisions. The document also discusses customer relationship management, internal supply chain management, supplier relationship management, and the transaction management foundation as key processes in supply chain management. Effective use of information technology throughout the supply chain can improve coordination and performance.
Case 4. 2 Summit electric lights up with a new erp systemniz73
- Summit Electric Supply Co. is a wholesale distributor of electrical equipment and supplies. It obtains goods from manufacturers and sells to contractors. As the middleman, it must handle high transaction volumes and swift inventory turnover.
- Summit's old information systems from the 1980s could no longer keep up with its growth. The systems had limited capabilities and caused delays.
- Summit implemented a new ERP system using SAP to improve operational efficiency. The system allowed for more frequent inventory updates and better inventory management at job sites. It also enhanced business intelligence and chargeback processing.
Submit Electric Light Up with a New ERP systemAya Wan Idris
The document discusses Summit Electric Supply, a wholesale distributor of industrial electrical equipment. It outlines problems with their old, manual systems including an inability to handle transaction volumes. It also describes how they implemented a new ERP system provided by SAP to address these issues. The new system integrated processes, provided accurate inventory tracking and batch management. It improved operational efficiency, decision making and customer service through increased reporting capabilities and inventory management.
Summit Electric Light Up with a New ERP systemnhainisaini
The document discusses Summit Electric Supply, a wholesale distributor of industrial electrical equipment. It outlines problems with Summit's old, separate legacy systems including an inability to handle growth, limited reporting capabilities, and manual processes. Summit implemented a new SAP ERP system to address these issues. The ERP system improved operational efficiency through features like real-time inventory updates, enhanced supply chain management, and business intelligence reporting. It also benefited customers by better accommodating large job sites and ensuring product availability. Chargeback processes were automated, increasing claims by 118%. In summary, the ERP system modernized Summit's operations and positioned it for continued expansion.
The document discusses Summit Electric Supply, a wholesale distributor of industrial electrical equipment. It outlines problems with Summit's old, separate legacy systems including an inability to handle growth, limited reporting capabilities, and manual processes. Summit implemented a new SAP ERP system to address these issues. The ERP system improved operational efficiency through features like real-time inventory updates, enhanced supply chain management, and business intelligence reporting. It also benefited customers by better accommodating their needs and large job site projects. Chargeback processes were improved by automating documentation and submission in the new ERP system.
Week 4 power point slide -2-case study 2-summit electric light up with a new...Zulkifflee Sofee
Summit Electric Supply Co. implemented a new ERP system from SAP to replace its outdated legacy systems from the 1980s that could no longer support the company's growth. The new ERP system improved operational efficiency by providing real-time inventory updates, faster order processing and shipping, and enhanced financial planning and decision making through improved data analytics. It also improved customer service by enabling custom inventory management for large customer jobsites. The system transformed Summit's chargeback process from a manual, error-prone system to an automated workflow that increased chargeback claims by 118%.
Submit Electric Light Up with a New ERP systemAya Wan Idris
The document discusses Summit Electric Supply, a wholesale distributor of industrial electrical equipment. It lists 5 group members and provides background on Summit's operations across 3 divisions in multiple locations. Summit was facing issues with its legacy information system not being able to handle the business growth. The document then summarizes Summit's implementation of a new ERP system provided by SAP to improve business processes and operations.
This document discusses the role of information technology (IT) in supply chain management (SCM). It defines SCM and its objectives such as creating value for customers and profitability. It explains that IT helps managers understand customer demands, inventory levels, production needs, and delivery logistics. Enterprise resource planning (ERP) systems and customer relationship management (CRM) software are key IT tools that improve coordination between suppliers, manufacturers, and customers to achieve efficient SCM.
This document discusses information technology and coordination in the supply chain. It covers the role of information technology, the importance of accurate and timely information, and how information is used for decisions at strategic, planning and operational levels. Information is needed for inventory, transportation and facility decisions. The document also discusses customer relationship management, internal supply chain management, supplier relationship management, and the transaction management foundation as key processes in supply chain management. Effective use of information technology throughout the supply chain can improve coordination and performance.
This document discusses Enterprise Resource Planning (ERP) and Supply Chain Management (SCM). It defines ERP as a system that integrates all departments and functions of a company into a single system. ERP automates business processes and can provide significant paybacks if implemented correctly. The document also defines SCM as a network of facilities that performs procurement, production, and distribution. It notes that ERP systems help with effective SCM by sharing data in real-time across the supply chain to help managers make better decisions.
Chapter 2: The Development of Enterprise Resource Planning SystemsQuang Ngoc
1) ERP systems developed in response to the need for integrated enterprise-wide information systems and processes. Advances in computer hardware, databases, and networking enabled large-scale ERP implementations by the 1990s.
2) ERP systems are modular software that integrate key business functions like finance, manufacturing, sales, and human resources on a single database. This allows for real-time sharing of consistent data across the enterprise.
3) Successful ERP implementation requires significant time, resources and expertise to configure the software to a company's business processes and implement organizational changes. Choosing the right ERP vendor and consultants is critical.
IT & SCM BY Zaki from Ajay Kumar Garg Institue Of ManagementMohammad Zaki
The document discusses how information technology (IT) can help address problems in supply chain management (SCM). It outlines key components of SCM, including production, inventory, location, and transportation decisions. IT solutions like EDI, artificial neural networks, and genetic algorithms can help with issues like the bullwhip effect, poor customer service, and high inventory costs. Software from SAP and Microsoft also impact SCM by facilitating vendor relationships, procurement, operations, and customer relationship management.
Enterprise Resource Planning (ERP) solution isn’t a new concept anymore. It’s a reality, its advancing way beyond imaginations. ERP is here to stay long, by offering improved process automation and enhanced security features. More and more companies of all sizes are turning to implementations of intelligent ERPs with latest
Supply Chain Management (Scm) In ManagementNijo Ninan
Supply chain management involves integrating suppliers, factories, warehouses, and stores to efficiently produce and distribute the right products in the right quantities to the right locations at the right time. The goals are to minimize total system costs and satisfy customer needs. A supply chain includes suppliers, internal operations like manufacturing, distribution systems, and end users. It involves the flow of materials, services, information, and funds. Effective supply chain management provides benefits like revenue growth, lower costs, and better asset usage.
Role of information Technology in Supply Chain ManageentAnand Jha
The document discusses the role of information technology in supply chain management. It provides details on how Walmart uses IT extensively across its supply chain operations. This includes using electronic data interchange for more efficient procurement, bar code scanners to analyze sales data and replenish stores, a computer terminal network for real-time communication between stores and headquarters, and voice-based technologies to enhance warehouse and logistics management. The Retail Link system connects Walmart's EDI network to an extranet accessible to suppliers, providing them with historical sales data.
This document discusses Tata Steel's implementation of an ERP system from SAP. It describes some of the problems Tata Steel was facing with its previous systems, such as being unfriendly to customers and focused more on processes than customer demands. Tata Steel implemented SAP ERP to integrate its various business processes, improve information transparency and decision making, and increase regulatory compliance. The implementation occurred in phases and resulted in significant cost savings and other benefits for Tata Steel such as reduced inventory costs and improved customer communication. Tata Steel plans to continue expanding the scope and capabilities of its SAP ERP system.
The document discusses supply chain management systems (SCM). SCM involves coordinating materials, information, and finances as products move from suppliers to consumers. The goal of SCM is to reduce inventory levels while ensuring products are available when needed. Sophisticated software systems and web-based applications are used to manage SCM for companies. The document then provides details on the proposed supply chain management system, including system architecture, data flow diagrams, entity relationship diagrams, and screen designs for the supplier, distributor and manufacturer modules.
Information technology in supply chain managemnetpriya rana
The document discusses how information technology can be applied in supply chain management. It describes several key applications of IT, including electronic commerce, electronic data interchange, bar coding and scanners, data warehousing, and enterprise resource planning tools. These technologies help streamline supply chains, connect customers and producers, analyze supply chain options, synchronize production flows, improve communication, and optimize operations. The strategic use of supply chain management software and Internet technologies allows companies to better collaborate with partners and adapt operations to meet customer needs.
This document provides an overview of information technology and supply chain management. It discusses software systems used for supply chain management like EDI, MRP, MRP II, ERP, SCM, and CRM systems. It also discusses network infrastructure and technologies like WANs, intranets, and extranets. Major sections focus on ERP systems like SAP and Oracle, supply chain management systems, and hardware considerations for SCM systems.
Unless vendor and customer do not work conjointly with each
For implementing an ERP system successfully, the vendor and the customers are jointly involved. The vendor ensures that the ERP system implemented has all the fixes for the business
complexities that the customer faces, whereas the customer co-operates and supports the technical changes brought into the business process. Want to know what are the responsibilities that both of them carry, then check out the presentation or click to know more https://www.batchmaster.co.in/services/erp-implementation.aspx
This document discusses current technologies used in business management, including ERP, CRM, and SCM. It describes ERP as a system that integrates all business functions, and notes that ERP software helps manage activities like inventory, orders, finance, and HR. The document also explains that CRM is used to better understand and serve customers, and increase trust and competitive advantage. Finally, it defines SCM as managing the flow of materials from suppliers to customers as efficiently as possible to meet customer needs.
LogicalDNA is a leading SAP Business One partner located in Pune, Maharashtra. They offer a specialized dairy and food solution for SAP Business One that integrates all business processes from milk collection to delivery. Their milk industry solution covers procurement, quality control, finance, banking, production, sales and distribution, and includes additional modules for CRM, payroll, and transportation. The solution provides benefits such as integrated data flow, improved staff and resource optimization, reduced inventory costs, real-time reporting and analytics, and better decision making.
The IT manager is facing challenges with inefficient warehouse operations and wrong product dispatches at a consumer products company. To address this, the document recommends implementing a warehouse management system (SAP EWM) integrated with their existing ERP system (SAP ERP). It outlines risks such as resistance to change and issues with master data replication. Mitigation strategies include effective communication, master data cleanup, comprehensive training, and business continuity planning. The implementation will provide end-to-end supply chain visibility and improved inventory and order accuracy.
Top 8 human resources staff resume samplesguadiolamed
The document provides resources for human resources staff seeking employment, including resume samples of different formats (chronological, functional, etc.), cover letter samples, interview questions and answers, tips for writing resumes and job searching, and links to additional materials. It outlines resume formats commonly used for different career situations and job levels in fields related to human resources.
This document discusses Enterprise Resource Planning (ERP) and Supply Chain Management (SCM). It defines ERP as a system that integrates all departments and functions of a company into a single system. ERP automates business processes and can provide significant paybacks if implemented correctly. The document also defines SCM as a network of facilities that performs procurement, production, and distribution. It notes that ERP systems help with effective SCM by sharing data in real-time across the supply chain to help managers make better decisions.
Chapter 2: The Development of Enterprise Resource Planning SystemsQuang Ngoc
1) ERP systems developed in response to the need for integrated enterprise-wide information systems and processes. Advances in computer hardware, databases, and networking enabled large-scale ERP implementations by the 1990s.
2) ERP systems are modular software that integrate key business functions like finance, manufacturing, sales, and human resources on a single database. This allows for real-time sharing of consistent data across the enterprise.
3) Successful ERP implementation requires significant time, resources and expertise to configure the software to a company's business processes and implement organizational changes. Choosing the right ERP vendor and consultants is critical.
IT & SCM BY Zaki from Ajay Kumar Garg Institue Of ManagementMohammad Zaki
The document discusses how information technology (IT) can help address problems in supply chain management (SCM). It outlines key components of SCM, including production, inventory, location, and transportation decisions. IT solutions like EDI, artificial neural networks, and genetic algorithms can help with issues like the bullwhip effect, poor customer service, and high inventory costs. Software from SAP and Microsoft also impact SCM by facilitating vendor relationships, procurement, operations, and customer relationship management.
Enterprise Resource Planning (ERP) solution isn’t a new concept anymore. It’s a reality, its advancing way beyond imaginations. ERP is here to stay long, by offering improved process automation and enhanced security features. More and more companies of all sizes are turning to implementations of intelligent ERPs with latest
Supply Chain Management (Scm) In ManagementNijo Ninan
Supply chain management involves integrating suppliers, factories, warehouses, and stores to efficiently produce and distribute the right products in the right quantities to the right locations at the right time. The goals are to minimize total system costs and satisfy customer needs. A supply chain includes suppliers, internal operations like manufacturing, distribution systems, and end users. It involves the flow of materials, services, information, and funds. Effective supply chain management provides benefits like revenue growth, lower costs, and better asset usage.
Role of information Technology in Supply Chain ManageentAnand Jha
The document discusses the role of information technology in supply chain management. It provides details on how Walmart uses IT extensively across its supply chain operations. This includes using electronic data interchange for more efficient procurement, bar code scanners to analyze sales data and replenish stores, a computer terminal network for real-time communication between stores and headquarters, and voice-based technologies to enhance warehouse and logistics management. The Retail Link system connects Walmart's EDI network to an extranet accessible to suppliers, providing them with historical sales data.
This document discusses Tata Steel's implementation of an ERP system from SAP. It describes some of the problems Tata Steel was facing with its previous systems, such as being unfriendly to customers and focused more on processes than customer demands. Tata Steel implemented SAP ERP to integrate its various business processes, improve information transparency and decision making, and increase regulatory compliance. The implementation occurred in phases and resulted in significant cost savings and other benefits for Tata Steel such as reduced inventory costs and improved customer communication. Tata Steel plans to continue expanding the scope and capabilities of its SAP ERP system.
The document discusses supply chain management systems (SCM). SCM involves coordinating materials, information, and finances as products move from suppliers to consumers. The goal of SCM is to reduce inventory levels while ensuring products are available when needed. Sophisticated software systems and web-based applications are used to manage SCM for companies. The document then provides details on the proposed supply chain management system, including system architecture, data flow diagrams, entity relationship diagrams, and screen designs for the supplier, distributor and manufacturer modules.
Information technology in supply chain managemnetpriya rana
The document discusses how information technology can be applied in supply chain management. It describes several key applications of IT, including electronic commerce, electronic data interchange, bar coding and scanners, data warehousing, and enterprise resource planning tools. These technologies help streamline supply chains, connect customers and producers, analyze supply chain options, synchronize production flows, improve communication, and optimize operations. The strategic use of supply chain management software and Internet technologies allows companies to better collaborate with partners and adapt operations to meet customer needs.
This document provides an overview of information technology and supply chain management. It discusses software systems used for supply chain management like EDI, MRP, MRP II, ERP, SCM, and CRM systems. It also discusses network infrastructure and technologies like WANs, intranets, and extranets. Major sections focus on ERP systems like SAP and Oracle, supply chain management systems, and hardware considerations for SCM systems.
Unless vendor and customer do not work conjointly with each
For implementing an ERP system successfully, the vendor and the customers are jointly involved. The vendor ensures that the ERP system implemented has all the fixes for the business
complexities that the customer faces, whereas the customer co-operates and supports the technical changes brought into the business process. Want to know what are the responsibilities that both of them carry, then check out the presentation or click to know more https://www.batchmaster.co.in/services/erp-implementation.aspx
This document discusses current technologies used in business management, including ERP, CRM, and SCM. It describes ERP as a system that integrates all business functions, and notes that ERP software helps manage activities like inventory, orders, finance, and HR. The document also explains that CRM is used to better understand and serve customers, and increase trust and competitive advantage. Finally, it defines SCM as managing the flow of materials from suppliers to customers as efficiently as possible to meet customer needs.
LogicalDNA is a leading SAP Business One partner located in Pune, Maharashtra. They offer a specialized dairy and food solution for SAP Business One that integrates all business processes from milk collection to delivery. Their milk industry solution covers procurement, quality control, finance, banking, production, sales and distribution, and includes additional modules for CRM, payroll, and transportation. The solution provides benefits such as integrated data flow, improved staff and resource optimization, reduced inventory costs, real-time reporting and analytics, and better decision making.
The IT manager is facing challenges with inefficient warehouse operations and wrong product dispatches at a consumer products company. To address this, the document recommends implementing a warehouse management system (SAP EWM) integrated with their existing ERP system (SAP ERP). It outlines risks such as resistance to change and issues with master data replication. Mitigation strategies include effective communication, master data cleanup, comprehensive training, and business continuity planning. The implementation will provide end-to-end supply chain visibility and improved inventory and order accuracy.
Top 8 human resources staff resume samplesguadiolamed
The document provides resources for human resources staff seeking employment, including resume samples of different formats (chronological, functional, etc.), cover letter samples, interview questions and answers, tips for writing resumes and job searching, and links to additional materials. It outlines resume formats commonly used for different career situations and job levels in fields related to human resources.
This document provides a summary of Roberto Tinte García's professional experience and qualifications. He has over 20 years of experience in IT consulting, with expertise in BI applications, data warehousing, database management, and client/server and web applications. His technical skills include advanced Oracle certifications and experience with Java, Linux, Windows, and Microsoft technologies. He has worked on projects in industries such as banking, energy, insurance, and government.
This document provides a summary of Roberto Tinte García's professional experience and qualifications. It outlines his 20 years of experience in IT consulting, with expertise in BI applications, data warehousing, data mining, databases, and client/server and web applications. It also lists his technical skills in Oracle, PL/SQL, Java, Linux, and other technologies.
The music video concept tells the story of a boy trying to find the girl he likes after seeing her around. She always seems to disappear before he can speak to her. The settings will include city streets, a library, and a park. The girl will stand out by wearing bright colors, while background people wear black. At the end, the boy finally catches up to the girl at a bus stop, stares at her, then walks away, leaving her games and hurtfulness behind. The video will appeal to teenage audiences by portraying a relatable romantic situation and including elements like bright colors, costumes, and makeup.
This bibliography contains primary and secondary sources related to Southeastern Indian tribes from 1690 to 1823. It includes published and unpublished records, correspondence, manuscripts, diaries, journals, books, articles, reports, and more. The primary sources are both published materials like records, correspondence, and histories as well as unpublished manuscripts and sources from foreign archives. The secondary sources include books, monographs, studies, and journal articles. This bibliography provides a comprehensive listing of sources to research the history and culture of Southeastern Indian tribes during this period.
This music video analysis discusses three music videos:
1) Avicii - "The Nights" uses various camera angles and costuming to tell the narrative story of a man's life and encourage living life to the fullest.
2) Sia - "Chandelier" uses simple costuming and editing cut to the beat to portray a child's troubled home life.
3) Katy Perry - "Firework" uses different camera angles and lighting to show people overcoming insecurities and gaining confidence by self-expression.
السياسات المتبعة في الإستثمار في شركات الملكية الخاصةMaceen Capital
في عالم الاعمال تحتاج الشركات الصغيرة و الكبيرة معا الى دعم مشاريعها
عن طريق الاستثمار فالاستثمار يمثل فرص نمو جديدة. كبناء المصانع ،
زيادة عدد الموظفين، تطوير منتجات مبتكرة أو شراء شركة أخرى, و من
هنا ياتي دور شركات الملكية الخاصة التي تتبنى استراتيجية نمو الشركة
و تعزيز مكانتها في الاسواق المحلية او العالمية
This short document contains photo credits attributed to 6 different photographers: VinothChandar, mjmonty, Carol Browne, Michel Filion, nancybeetoo, and emiliokuffer. It encourages the reader to get started creating their own Haiku Deck presentation on SlideShare by including a "GET STARTED" prompt at the end.
Week 4 power point slide -2-case study 2-summit electric light up with a new...Zulkifflee Sofee
Summit Electric Supply Co. implemented a new ERP system from SAP to replace its outdated legacy systems from the 1980s that could no longer support the company's growth. The new ERP system improved operational efficiency by providing real-time inventory updates, faster order processing and shipping, and enhanced financial planning and decision making through improved data analytics. It also improved customer service by enabling custom inventory management for large customer jobsites. The system transformed Summit's chargeback process from a manual, error-prone system to an automated workflow that increased chargeback claims by 118%.
Summit Electric Supply Co. implemented a new ERP system from SAP to replace its outdated legacy systems from the 1980s. The old systems could no longer handle Summit's growth and led to integration and efficiency problems. The new ERP system improved operations by enabling real-time inventory updates, faster order fulfillment, automated financial processes, and enhanced business intelligence. It also improved customer service by ensuring on-time deliveries and establishing special inventory relationships for large customers. The ERP system streamlined the chargeback process, increasing claims by 118% and boosting Summit's revenue.
The document discusses Summit Electric Supply, a wholesale distributor of industrial electrical equipment. It outlines problems with Summit's old, separate legacy systems including an inability to handle growth, limited reporting capabilities, and manual processes. Summit implemented a new SAP ERP system to address these issues. The ERP system improved operational efficiency through features like real-time inventory updates, enhanced supply chain management, and business intelligence reporting. It also benefited customers by better accommodating their needs and large job site projects. Chargeback processes were improved by automating documentation and submissions within the new ERP system.
The document discusses Summit Electric Supply, a wholesale distributor of industrial electrical equipment. It outlines problems with Summit's old, separate legacy systems including an inability to handle growth, limited reporting capabilities, and manual processes. Summit implemented a new SAP ERP system to address these issues. The ERP system improved operational efficiency through features like real-time inventory updates, enhanced supply chain management, and business intelligence reporting. It also benefited customers by better accommodating large job sites and ensuring reliable product availability. Chargeback processes were automated, increasing claims by 118%. In summary, the ERP system modernized Summit's operations and positioned it for continued expansion.
The CIO is facing pressure to resolve issues with the company's ERP system's inability to effectively manage orders. The ERP system lacks the flexibility and capabilities needed for tasks like accommodating new products, orchestrating complex global orders, and integrating new e-commerce sites. A new order management solution called EDGE is proposed that can be deployed quickly via SaaS or on-premise models, integrates easily with the existing ERP system, and provides the advanced order management functionality required by sales, marketing, and other groups. EDGE has enabled other companies to address their ERP shortcomings and improve key metrics like order rework rates and customer satisfaction.
Information Systems in Global Business Todaytvto1381
Explain why information systems are so essential in business today.
Define an information system from both a technical and a business perspective.
Identify and describe the three dimensions of information systems
Getting More Out Of Your Callidus TrueComp DatamartCallidus Software
The document discusses how Embarq IT addressed business needs for more sales information by creating a TrueComp Datamart and Embarq Datamart solution. This consolidated data from multiple sources and enabled non-IT end users to access and query the data through SQL, reducing the burden on IT from numerous ad hoc reporting requests. The benefits included eliminating redundant reports, freeing up IT resources, improving business-IT relationships, and reducing IT costs.
Pushing manufacturing productivity to the maxMileyJames
This document discusses how using advanced data analytics and a metric called "profit per hour" can help companies optimize manufacturing productivity and eliminate profit-draining variations. It provides two examples of companies that were able to significantly improve performance and increase profits by precisely measuring real-time data on processes and implementing adjustments in response to deviations. Going forward, the use of sensors, wireless connectivity, cloud computing and artificial intelligence could further expand the ability to apply profit per hour analysis across entire facilities, supply chains and other business operations to drive new levels of productivity.
The document discusses ERP implementation challenges for a steel company and how ERP can help address them. It describes the steel company's production planning process which involves rough cut planning in demand planning passed to detailed scheduling. It also lists some key benefits of a successful ERP implementation such as improved visibility and productivity. Overall, the document argues that while ERP projects remain challenging, identifying best practices can lead to success and help steel companies drive accurate decisions and future proof their integrated processes.
IRJET- Transaction Purchase Order using Sap ToolIRJET Journal
This document discusses using SAP tools to implement an integrated database system for transaction purchase orders. It aims to analyze customer interest rates for multiple products and provide marketing recommendations accordingly. The proposed system integrates databases across departments on a central database using SAP. It analyzes past purchase order data to determine customer interest rates for products and provides marketing and sales with targeted recommendations. This integrated system allows tracking of products from customer orders to inventory to improve customer service and increase sales.
This document discusses how businesses use information systems. It covers business processes and the information systems that support major business functions like sales, marketing, manufacturing and production. It also discusses the role of systems serving different management levels and how they relate. Enterprise applications and intranets help integrate business processes and improve organizational performance. The information systems function plays an important role in businesses by developing, implementing and managing technology solutions.
This document discusses how businesses use information systems. It covers different types of systems like transaction processing systems, management information systems, and executive support systems. It also discusses enterprise systems that span business functions like supply chain management systems and customer relationship management systems. Finally, it discusses the information systems department and how it is organized within a business.
The document discusses business-IT alignment and how ERP systems can help achieve it. It recommends taking a structured approach with two key elements - an IT triangle focusing on strategic planning, operations visibility, and data transactions, and an operations matrix defining policies and procedures. The ERP system should link all business levels from top-down, storing policies to guide transactions according to priorities and controls. Planning is essential to manage uncertainties and changes in manufacturing. Integrating all business functions and levels within the ERP helps achieve predictability needed for effective planning and control.
This document provides a project report for an inventory system for Chocolates & Sweet Things. It includes a requirement specification, feasibility analysis, system overview, design specification, and reflection. The team analyzed the existing manual system and identified issues like slow checkout and redundant inventory tracking. The proposed automated inventory system would use barcodes and scanning to track inventory levels in real-time, generate reorder reports, and streamline the checkout process. It would reduce costs, errors, and labor hours over the current manual system. The project schedule outlined an 8 step, 14 week development process.
A centralized access point for supporting the IT management team in collecting, analyzing their daily critical IT decisions. IT Analyzer Instantly will improve the decision makers in the IT department who is required of making planning or system architecture choices based on current data in order to maintain IT Quality of service and eliminate the system faults due to human errors.
The document discusses bridging the gap between plant floor control systems and ERP systems through digital transformation and cloud-based computing. It argues that integrating these systems can unlock value by reducing costs and improving efficiency. The integration would involve bidirectional sharing of data between plant equipment and ERP systems for functions like order tracking, production scheduling, performance monitoring, and maintenance management. Challenges include securing integrations across systems from different vendors while ensuring industrial machine integrity. A solution proposed is a manufacturing module that acts as an event engine, integrating plant floor systems through standards like OPC and storing schedules and data in the cloud.
The document summarizes an implementation of JDE E1 manufacturing modules at a large heavy metal products manufacturer. The legacy system was outdated, so the client transitioned to JDE E1 between March and October 2016. Key business benefits included better integration between sales and manufacturing orders. Challenges included extensive data cleanup and helping users understand new concepts and screens. Areas for future improvement include capacity planning, receipt routing, and multi-level inquiries. Strong technical support helped with the data migration.
This document provides an overview of ERP systems in the retail industry. It discusses the challenges retailers face from changing customer behavior and increased competition. It outlines problems with legacy enterprise applications, like inflexibility and high maintenance costs. The document then covers advantages of retail ERP systems like industry-specific functionality and store support. It analyzes disadvantages like high costs and limited customization. Components of retail ERP systems are explained, including merchandise management, retail planning, and supply chain management. A SWOT analysis of retail ERP systems is also presented.
DRM and the Importance of Metadata Management in Finance Emtec Inc.
Organizations are trying to keep metadata in sync relative to the changing business climate. Trying to keep metadata consistent throughout the organization is also time consuming-yet not impossible. Learn how to approach it with success by a systematic application process.
Running head PRELIMINARY INVESTIGATION REPORT1INVESTIGATI.docxSUBHI7
Running head: PRELIMINARY INVESTIGATION REPORT 1
INVESTIGATION REPORT 5
STAGE 1: PRELIMINARY INVESTIGATION REPORT
Introduction
Precision Electronic Parts (PEP), Inc. is a small private business that has retained me to develop a new billing and payment system along with associated processes. PEP is a specialized electronics company located in Kansas. It has mass-produced an extensive range of precision electronic components and replacement parts for medical equipment utilized in hospitals, pharmacies, and doctor’s offices, for the past 20 years. The company is now experiencing a significant increase in sales since they added a new line of more efficient low voltage motors that can be used outside of the healthcare industry. PEP’s Finance Department is getting further and further behind in their invoice, billing and payment processes. The Chief Information Officer of PEP has initiated this investigation and I an independent Business and IT System Analyst, performed the investigation.
Problem to be solved
As previously mentioned, the company is now experiencing a significant increase in sales since they added a new line of more efficient low voltage motors that can be used outside of the healthcare industry. Due to the backlog in the payment process and billing system, the IT Steering Committee (ITSC) has decided to initiate the replacement of the existing customer billing and payment system, and its processes. An investigation was conducted, to identify some of the departmental issues, as well as determine suitable solutions in order to resolve the backlog in the invoicing, billing, and payment processes and to meet and or exceed the new customer demand. The ITSC would also like to know if the new system will be able to be interfaced with other new IT systems and updated business processes as needed.
Findings
The newly proposed system will be expected to fulfil several objectives, generate invoices and send client emails, generate reports on account receivables, oversee, monitor and store client charges, to include making client installments charges and storing those transactions in an internal Microsoft database. The invoicing section will also be expected to carry out 30 and 60 day or more delinquent invoicing, while automatically adding the 2% fee to all invoices over 30 days due. The proposed system will also send the invoices to the client at the end of each month. The Marketing Department will provide the monthly reports showing any updates made. The current system has a high operational cost because of the many different departments operating together but with the proposed system, all the operations with be carried out by a single department, this will not only ensure efficiency but also reduce cost but reducing the number of employees.
Some of the current constraints with the current system are due to the high operational cost because of the current number of employees using the system. The processing ...
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Running head PRELIMINARY INVESTIGATION REPORT1INVESTIGATI.docx
Gst5083 mis w4 a2 summit electric lights up
1. Team Members:
§ Cherry Linda Keripin (P14D393P)
§ Elina Tiu Chai Hui (P13D160P)
§ Alexander Mathew Kana (P14D384P)
§ Gesna Michael Jepus (P14D400P)
§ Teo Chiat Huat (P14D395P)
GST5083 : INFORMATION SYSTEMMS AND E-COMMERCE
Week 4 (Assignment 2 – Summit Electric Lights Up with a
New ERP System)
Lecturer : Prof. Dr. Rusli Abdullah
2. GST5083 : INFORMATION SYSTEMMS AND E-
COMMERCE
Week 4 (Assignment 2 – Summit Electric Lights Up with a New ERP System)
INRODUCTION:
General company background:
• Established in 1977 in Albuquerque, New Mexico, Summit Electric has grown very quickly to be one
of the top wholesale distributors of industrial electrical equipment and supplies in US
Ø Operating In 4 states
Ø Has a global export division based-in Houston
Ø Has a marine division based-in New Orleans
Ø Has a sales office in Dubai
• Employed 500 employees
• Achieved revenue of $358 million in 2011
Products/ Services provided:
Products:
• Distributes products such as motor controls, wire and cable, cords, lighting, conduit and fittings,
wiring devices
• Support systems and fasteners, outlet boxes and enclosures
• Transformers and power protection equipment
(Summit Electric obtains finished goods from manufacturers and sells them to electrical contractors
working on projects ranging from small construction to sophisticated industrial projects.
Services:
Summit Electric acts as distributor on the supply chain, and have the ability to rapidly handle a high
volume of transactions and swift inventory turnover.
3. GST5083 : INFORMATION SYSTEMMS AND E-
COMMERCE
Week 4 (Assignment 2 – Summit Electric Lights Up with a New ERP System)
NRODUCTION:
In-line with it’s rapid business growth, their legacy information systems built-in 1980s could not handle
the increased business volume.
Issues that was faced by the 1980s developed legacy information systems are:
• Independent systems for sales entries, purchase orders and back-end reporting.
o Integration have to be done manually in batches for the sales entries & purchase orders
• Systems could only handle a fixed number of locations which limited the range of numbers that could
be used on documents – creating inconveniences as the same range of document numbers are reused
over & over again every few months.
• Problem in processing nightly inventory and financial updates within the timeframe available
With rapid growth of it’s business and increased business
transactions, Summit Electric had to make the decision to
change the legacy information systems for a new enterprise
resource planning (ERP) system. To change to a new ERP
system, Summit Electric was facing a fair bit of challenges as
many of the business processes was built around the legacy
system.
4. GST5083 : INFORMATION SYSTEMMS AND E-
COMMERCE
Week 4 (Assignment 2 – Summit Electric Lights Up with a New ERP System)
INRODUCTION:
Most of the proven-ready ERP software are designed for
manufacturing or retailing businesses and did not cater for
some of Summit Electric unique processes and priorities of
the distribution industry.Summit Electric System Requirements for the new ERP system:
• To handle a very large number of SKUs (stock-keeping units, which
are numbers or codes for identifying each unique product for
sales) and transactions
• To handle very short lead times for order processing, inventory
distributed in various models – as customer might call to place an
order while driving to pick-up the order immediately and Summit
Electric needs to know immediately what product is available at
what location
• To handle products sold in one quantity that could be sold in
another
5. GST5083 : INFORMATION SYSTEMMS AND E-
COMMERCE
Week 4 (Assignment 2 – Summit Electric Lights Up with a New ERP System)
INRODUCTION:
After extensive reviewing of various ERP vendors and review of
electrical distributors using SAP, Summit Electric finally select
ERP software from SAP because of:
• Functionality in sales and distribution,
• Materials management (inventory),
• Financials, and
• SAP knowledge of Summit Electric distribution business nature
In Janaury 2007, Summit Electric goes live with it’s new ERP system
across 19 locations which are fully-integrated.
Through customization to handle Summit Electric’s unique business
requirements, the new SAP ERP system delivers the following:
• Overnight processing (this period have longer lead time for order
fulfillment)
• Instead of overnight inventory updates which could delay their
sales processes, system was customize to handle smaller, more
6. GST5083 : INFORMATION SYSTEMMS AND E-
COMMERCE
Week 4 (Assignment 2 – Summit Electric Lights Up with a New ERP System)
INRODUCTION:
To summarize, Summit Electric’s old legacy system used separate
systems for orders and financials and facing difficulty in
combining data for business intelligence reporting and
analysis. This is resolved with implementation of SAP’s
NetWeaver BW data warehouse and business intelligence
solution to make better use of the data in it’s ERP system.
7. GST5083 : INFORMATION SYSTEMMS AND E-
COMMERCE
Week 4 (Assignment 2 – Summit Electric Lights Up with a New ERP System)
Q1. Which business processes are the most important at Summit Electric Supply?
Why?
SAP’s NetWeaver BW
This data warehouse and business intelligence solution provides
the tools to enable Summit Electric to make use of the
data in it’s ERP system to evaluate profitability of it’s
sales channels,, using what-if scenarios eg analysis of
profitability by sales person, manufacturer, customer or
branch.
The findings encouraged Summit Electric to focus more attention
to areas such as sales order quotations and to supplier
performance and delivery times.
This gives management greater visibility into how the
8. GST5083 : INFORMATION SYSTEMMS AND E-
COMMERCE
Week 4 (Assignment 2 – Summit Electric Lights Up with a New ERP System)
Q1. Which business processes are the most important at Summit Electric Supply?
Why?
PAYBACKS AND CHARGE BACKS
Summit Electric’s SAP produced a significant return on investment
(ROI) from automating sales tax processing and chargebacks
and this affects their profit on all dealings.
Chargebacks occurs when a supplier sells a product at a higher
wholesale price to the distributor than the price the
distributor has set with a retail customer. A chargeback
agreement allows the distributor to bill the manufacturer an
additional contracted amount in order to make some profit on
the deal.
Processing chargebacks requires very close comparison of sales to
contracts and Summit Electric have hundreds or thousands of
9. GST5083 : INFORMATION SYSTEMMS AND E-
COMMERCE
Week 4 (Assignment 2 – Summit Electric Lights Up with a New ERP System)
2. What problems did Summit have with its old systems?
What was the business impact of those problems?
Summit Electric is one of the top wholesale distributors in US and in the 1980s, it had developed it’s
own legacy information systems to handle their main business processes. But due to the rapid
growth of their business which quickly made there is inefficient and not been able to handle
the incremental huge business transactions.
One of the key issue of it’s old system is a non-integration between the different business functions and
data needs to be re-entered at different stages and no business intelligence tools built into
the IS to assist in providing helpful business statistics or reports to make better decision
makings. Each module of the old legacy system operates on it’s own and some functions such
as document numbering are fixed to a range resulting in having to re-use the numbering at
different months.
Due to the non-integration of various functions of the information system, data have to be
manually integrated and a lot of non-productive processing time are created, making the
process inefficient. The old system only had a limited number range for documents and
numbers needs to be reused from time to time. This creates not only confusion but gives
constraints to financial updates and inventory couldn’t be updated on timely manners
gives discrepancies to it’s inventory management and sales order as latest snapshots of
available products stocks are not accurate.
10. GST5083 : INFORMATION SYSTEMMS AND E-
COMMERCE
Week 4 (Assignment 2 – Summit Electric Lights Up with a New ERP System)
2. What problems did Summit have with its old systems?
What was the business impact of those problems?
With inaccurate data, constraints of the way the old IS is built would affect their customer services as
sales order would not be able to be efficiently processed with inaccurate inventory data,
financial updates would be hard to managed with re-usage of unique order numbering as it’s
hard to differentiate the business transactions and the great amount of time needed for re-
entry of data as there’s no integration between different IS functions. Besides great amount
of time wasted, inaccuracy could arises due to data entry error, etc.
Certain processes are built around the old IS system which makes process re-engineering difficult as
changes to improve business processes would required re-coding of IS system, causing
downtime – affecting customer supports, which might result in loss of sales as Summit Electric
is not the only wholesale distributor of electrical products. There’re competitors ready to
win-over their customers.
11. GST5083 : INFORMATION SYSTEMMS AND E-
COMMERCE
Week 4 (Assignment 2 – Summit Electric Lights Up with a New ERP System)
Q3. How did Summit’s ERP system improve operational efficiency and decision
making?
Give several examples.
Summit Electric’s ERP system improve operational efficiency and
decision making through:
• Running smaller and frequent inventory update throughout the day
instead of night provide accurate inventory and shipping orders
information which allows Summit Electric to ship customers’ orders
at a faster pace
• To enable a more accurate replenishment of wire and cable, the
ERP batch material management system identified the customer,
purchase amount, length of wire and product manufacturer. This
enable better tracking of the volume of wire and cable sold and
stock replenishment order to manufacturer would be more
accurate
12. GST5083 : INFORMATION SYSTEMMS AND E-
COMMERCE
Week 4 (Assignment 2 – Summit Electric Lights Up with a New ERP System)
Q3. How did Summit’s ERP system improve operational efficiency and decision
making?
Give several examples.
Summit Electric’s ERP system improve operational efficiency and
decision making through:
• To create a more efficient finances and order system, Summit
Electric implement the SAPNET Weaaver BW data warehouse and
business intelligence solution to make use of the ERP data to
enable them to analyze:
o The profit of each sales person, manufacturer, customer and branch (using the
analysis produce to improve it’s ROI)
o Automating sales tax and charge backs – ability to identify the billing activity, if
there’s any charge back, the system will automatically submit the information to bill
the charge back. This system allows Summit Electric to increase its charge back
claims of up to 118%, increasing it’s revenue as a percentage of sales.
• The new ERP system enables Summit Electric to focus on sales
13. GST5083 : INFORMATION SYSTEMMS AND E-
COMMERCE
Week 4 (Assignment 2 – Summit Electric Lights Up with a New ERP System)
Q4. Describe two ways in which Summit’s customers benefit from the new ERP
system.
1. Improved customer supports – customers can do business
with Summit Electric in a more effective and efficient way
through giving customers more flexibility such as customers
could make sales orders to any of Summit Electric outlets
and could get their orders from the nearest outlet besides
been able to get their order(s) at a shorter time period.
2. Summit Electric is able to accommodate large customers
with long-term job sites, this is through setting-up of
temporary warehouse on site to supply these customers;
creating “parent-child” warehouse relationship to be able
to work with customers for their consigned products
availability.
14. GST5083 : INFORMATION SYSTEMMS AND E-
COMMERCE
Week 4 (Assignment 2 – Summit Electric Lights Up with a New ERP System)
Q5. Diagram Summit’s old and new process for handling chargebacks.
OLD PROCESS:
Handling chargebacks had flaws and the company was losing money.
• Processing chargebacks has to compare the sale to contract.
• A distributor can have up to hundreds to thousands of contracts.
• Summit Electric need to identify the chargeback and which manufacturer with enough
documentation of the contract or a lot of manual work and time consuming process
subjected to missed-out & human errors.
• Summit Electric need to go through the customers invoice with detailed manufactuers
identified and put the chargeback in Microsoft Excel to tabulate.
NEW PROCESS:
With the new ERP system, handling chargebacks are more efficient as it’s automated.
• System automatically review Summit Electric’s billing activity for the day
• All chargebacks agreements are loaded in the SAP system by the end of each day.
• Matching will be done by the system and chargeback claim computed.
• Separate chargebacks document outside the customer invoice is created and able to
process more quickly with review in the same day.
• With this, Summit Electric increased its claim of chargebacks by 118% over the old system.
15. Q5. Diagram Summit’s old and new process for handling chargebacks.
GST5083 : INFORMATION SYSTEMMS AND E-
COMMERCE
Week 4 (Assignment 2 – Summit Electric Lights Up with a New ERP System)