The document outlines the requirements for a final exam and course project for a quality management course. For the final exam, students must answer 7 questions in their own words about quality management concepts covered in the course, such as lead and lag indicators, cost of quality models, benchmarking, and control charts. The course project requires students to identify a quality problem in a specific organization, research quality initiatives to address the problem, and submit a 10-12 page paper making recommendations as a quality management consultant. The paper must cite at least 8 sources and follow an outlined format and structure.