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Growth will be defined by the way you define your market 
Our current coursework is focusing on “Growth” and the session by Kapil 
Dhameja was apt in that context. 
Founder Director of Kapsa Wellness 
Kapil is founder director of Kapsa Wellness involved in setting up of Wellness 
Spas under the brandname Blue Terra. Before this, Kapil was General 
manager – Demand & Sales Strategy at Glaxo SmithKline. During the 
session, Kapil described his experience while driving growth at GSK and now 
with Blue Terra. 
Kapil started the talk by highlighting the importance of having a Vision and goals for growth. He described how 
the new CEO at GSK anchored the organization to a new stretch goal and gradually moved the company from a 
single-digit to a double-digit growth rates. He pointed that the ambition of companies in general has increased 
drastically in last decade. 
He then highlighted the importance of Marketing as a growth lever. The first step is to rightly conceive what is 
your addressable market? Companies continuously innovate and look for bigger markets to achieve aggressive 
growth targets . He took the example of Horlicks. The Horlicks team viewed the segment of health drinkers as 
their addressable market, and did not limit themselves to just milk drinkers. Infact milk itself became 
competition. It was fascinating to know that in some parts of India today, people drink Horlicks with water. He 
then moved to describing how Horlicks was able to grow by Brand extensions. 
In the second part of the session, Kapil discussed his latest venture, Blue Terra spa. He again mentioned how 
having a clear sense of the addressable market is critical. So, a spa not only competes with other spas but also 
competes with several others forms of relaxation (such as going out with family, movies etc.). Spa can also 
compete in gifting market! 
He described the marketing challenges being faced by spas. How penetration levels are still low despite a low 
price tag of INR 1200 per visit, and the ability of a full-body massage to reduce the stress levels by 20 percent. 
He indicated this to be a positioning challenge in the minds of the Indian customer, who still considers a spa to 
be vanity. He then described various steps he is taking to ensure the adoption rates increases. 
Overall, the talk was very a good learning experience for our students who had just concluded a module on how 
Vision and Marketing serve as engines of growth.

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Growth will be defined by the way you define your market

  • 1. Growth will be defined by the way you define your market Our current coursework is focusing on “Growth” and the session by Kapil Dhameja was apt in that context. Founder Director of Kapsa Wellness Kapil is founder director of Kapsa Wellness involved in setting up of Wellness Spas under the brandname Blue Terra. Before this, Kapil was General manager – Demand & Sales Strategy at Glaxo SmithKline. During the session, Kapil described his experience while driving growth at GSK and now with Blue Terra. Kapil started the talk by highlighting the importance of having a Vision and goals for growth. He described how the new CEO at GSK anchored the organization to a new stretch goal and gradually moved the company from a single-digit to a double-digit growth rates. He pointed that the ambition of companies in general has increased drastically in last decade. He then highlighted the importance of Marketing as a growth lever. The first step is to rightly conceive what is your addressable market? Companies continuously innovate and look for bigger markets to achieve aggressive growth targets . He took the example of Horlicks. The Horlicks team viewed the segment of health drinkers as their addressable market, and did not limit themselves to just milk drinkers. Infact milk itself became competition. It was fascinating to know that in some parts of India today, people drink Horlicks with water. He then moved to describing how Horlicks was able to grow by Brand extensions. In the second part of the session, Kapil discussed his latest venture, Blue Terra spa. He again mentioned how having a clear sense of the addressable market is critical. So, a spa not only competes with other spas but also competes with several others forms of relaxation (such as going out with family, movies etc.). Spa can also compete in gifting market! He described the marketing challenges being faced by spas. How penetration levels are still low despite a low price tag of INR 1200 per visit, and the ability of a full-body massage to reduce the stress levels by 20 percent. He indicated this to be a positioning challenge in the minds of the Indian customer, who still considers a spa to be vanity. He then described various steps he is taking to ensure the adoption rates increases. Overall, the talk was very a good learning experience for our students who had just concluded a module on how Vision and Marketing serve as engines of growth.