1. Specializing in Healthcare IT Services…..
THE BEST
I.T. SUPPORT-MAKE YOUR ORGANIZATION GET THE BEST TECHNOLOGY AND ACCELERATING THE PACE OF YOUR GROWTH
www.grow-high.com
Grow-High C1-516/6, GIDC Industrial Estate, Makarpura, Vadodara, Gujarat-390010
2. Healthcare IT Services at Grow-High
We work together as part of your team, focusing everything we do on providing
accurate information- When, where and how you need it.
Grow-High is specializing in providing customer focused Medical Transcription and
Healthcare Revenue Cycle Management Services. Healthcare's current economic
environment is such that even established service providers are finding it
challenging to maximize their potential and drive sustainable growth. Forcing them
to look for solutions to issues like the rising cost of operations, lowered
reimbursement rates, shortage of skilled labor, high staff turnover, the expense of
training, and increased regulations. Partnering with Grow-High for outsourced
services will provide the opportunity to:
→Reduce payroll & operational costs.
→Boost revenues & maximize shareholder value.
→Improved patient and physician satisfaction.
→Reduce staffing issues and training time.
→Maximize efficiencies and economies of scale.
→Improve workflows; centralize services & specialization of tasks
As a single outlet for all primary healthcare business services - transcription,
coding, billing, AR follow up and Denial management – Grow-High offers reliable
and cost effective solutions to today's busy healthcare industry. Ambulatory surgery
centers, hospitals, medical centers, and private physician practices now need only
one partner to manage all of their medical documentations and revenue recovery
programs. Our cutting edge HIPAA-compliant technologies and a large pool of
highly trained and process oriented personnel ensure very strong and timely
deliverables.
3. Medical Transcription
What you need to get started?
You only got to have a computer with internet facility.
Dictating is made easy by:
●→State-of-the-art digital dictation system.
●→Toll-free number and unique user ID
provided for dictating from anywhere in
United States.
●→Hospital-like dictation system is arranged.
●→Digital hand-held recorders are also
provided.
●→Upload your dictations to our server via
our website.
●→Available 24 hours a day, 7 days a week,
365 days a year.
Our Team prides itself on
●Accurate Transcription
●Reliable Turnaround Time
●Personalized Service
●100% HIPAA Compliant
●All Transcription Solutions
Using Technology to get Hidden
Benefits:
●→No investments – Just dial toll free
and start dictating.
●→No dictation equipment to buy – Just
needs a telephone system.
●→No geographical limitations – Just
start
●→dictating anywhere from the US.
●→No long-term contract commitment –
Just pay for what you use.
4. Getting
●→Rece
you wish
●→Just
print or
●→Get y
FTP site
●→You c
printout
●→Your
on to yo
Connect
Transcript
eive transcr
h, even in m
log on to o
download
your transc
e, or encryp
can ask for
t.
reports ca
our system v
tion.
tions:
ripts back i
multiple fo
our web site
your transc
cribed repo
pted e-mail
r a fax copy
an be transm
via secured
n any form
rmats.
e and view,
criptions.
rts via secu
l.
y or a direc
mitted dire
d VPN
at
,
ure
t
ectly
Getti
●→N
●→Ju
●→D
“Tran
●→O
every
easy
●→G
our w
ing Billed:
o Hidden c
ust pay for
etailed usa
nsparency
Our invoice
y single dic
verificatio
et up-to-da
website.
ost only hid
what you u
age reports
“in billing.
comes with
ctation. Thi
n by you.
ate billing i
dden benef
use.
and
h a detailed
is facilitate
information
fits –
d on
es
n on
5. HIPAA Compliance:
All client/patient transcription related procedures, voice, and data storage and document management
conforms HIPAA regulations.
All persons, administrators and transcriptionist, who have access to any sensitive information, patient
records, or voice files, etc. have the appropriate clearances and have signed confidentiality
agreements.
We have provided privacy, security, and confidentiality awareness training to our entire workforce. Our
compliance decisions are based on sound business practices and meet HIPAA.
• High Quality Transcription
• Most Economical
• Secure Delivery the next business day
• Web-Based Storage, secure access from any computer
• Edit, sign and print transcriptions online
• Play-back voice while editing the transcription
• Free trial with no obligation
• Free setup and Start up
• 256-bit Encryption Security
6. Areas of Specialization:
Cardiology Orthopedics
Gastroenterology HIV/infectious disease
Pulmonary Radiology
Child pediatrics Neurology
Gynecology Psychiatry
Hematology/Oncology Internal Medicine
Pain Management
Kinds of Reports familiar with
History and Physical
Chart Notes
Follow-up Notes
Procedure Notes
Letters
Consultations
Office Notes
Cardiology: EKG/Treadmill/Stress Exercise Test/Holter Monitoring etc.
Pulmonary: Sleep Study Report/Bone Density Study/X-ray/Overnight Oximetry/Pulmonary
Function Test etc.
Interval Office Visit
Referral Notes
Initial Medical Evaluation
7. QUALITY
• We understands that its reputation is earned from the finished product we return
to our clients. We strive for excellence in our transcription and maintain a 99% or higher
accuracy rate.
• Grow-High has adopted a stringent "100% QA review" practice for every
document that we create/produce.
• This process includes the typing of all documents by our experienced MTs, who
forwards the completed work to our QA editors.
• Our QA editors then proof your documents in full to ensure accuracy prior to
providing you with the final product.
• This practice has helped our company to maintain its reputation for excellent
quality standards and client’s trust.
HIPAA Compliant Medical Transcription Services
Grow-High has worked towards protecting patient privacy at various levels. We
understand the importance of maintaining electronic patient health information. Our
Outsourced Medical Transcription Services is 100% HIPAA compliant. Our entire
processes including our high-end software, automation and document management
system meet HIPAA regulations. Our staff is trained and updated periodically regarding
HIPAA guidelines and regulations. HIPAA compliance has always been the premier aim
of all our high-end medical software.
8. Some of our Key Features and Benefits
• 100% HIPAA Compliant
Patient privacy and security was built into our systems from day one. Our File Transfer
technology is safeguarded with secure FTP connection with 128-bit encryption. All HIPAA,
privacy and security matters are enforced by our company.
• 99% accurate transcription
Our entire QA department is headed by a VP of quality. Our editors and reviewers finally edit
and review all transcribed details before given to our clients. This attention to every minute
detail helps our MTs continually increase their knowledge and productivity with more accuracy.
▪ Qualified and Competent staff
Our people are some of the most experienced and skilled MTs in the industry, supported by
extensive continuing education programs.
• Confidentiality
Preferred and Safest way of transferring data through internet is to have a good quality of
encryption. HIPAA-Compliant's software provides 128 bit encryption to the data that is
transferred to and fro via internet, for safety. Complete patient privacy, security, and
confidentiality is thus maintained.
• Competitive pricing
To give you the confidence of knowing that you're getting what you're paying for, we set pricing
based on the actual transcribed characters. We follow the system of billing per 65-character line
and seem to be viable and lucrative to both the client and the service provider.
9. Operational Diagram of Transcription Work Flow
• 24 hours customer support
Our teams have worked extensively with health systems and group practices. We know the
level of commitment you need to keep your facility running at peak efficiency. That's why we
back our solutions with precise metrics and people committed to tireless customer support.
As always Grow-High is committed to maintaining confidentiality, affordability, and simplicity,
your success is our concern.
Free Trials For One Week or 1000 Lines, whichever is earlier…
10. Medical Billing
It has never been a more important time to focus on medical billing. The average single
specialty practice has a substantial Medicare population and federal cuts are expected to
increase each year. So improving the efficiency of your collections is more important than
ever. Reimbursements from other sources can help make up for this loss. Outsourcing your
medical insurance billing, medical claims, and billing to our dedicated specialists who can
focus their time and energy on your billing can help you overcome this challenging time with
increased revenue and profit.
Medical Billing Flow Chart
Generating Higher Rate of reimbursements
Grow High Billing Service signifies a lucrative business working extensively with providers to increase their patient
and insurance reimbursements as well as the efficiency and accuracy in which these medical billing payments are
made. We implement a cost effective solution that would be significant to your
11. Complete Revenue Cycle Management
Eligibility Verification
• We Extracts Appointment Scheduled 4 days in prior to Service Date from Client’s System.
• Verify Patient’s insurance coverage & Demographics Info with insurance
• Patient A/c’s with issues are mapped with appropriate status code
• Eligibility reports forwarded to corresponding site location
• Front Desk at site location rectifies the invalid or missing patient. A/c information.
Medical Coding
• Client scans super bills and uploads the scanned files on to a secured server located at client’s office.
• We download the scanned Super-bills and distribute the files for coding.
• Our certified coders analyze each super-bill and code as per the guidelines set by CMS and AMA
• The coded Super-bills are then examined for any possible errors by a well experienced certified coder.
• Audited Super-bills are sent to the Charge Entry team to create claims in Client’s EMR.
12. Patient Registration and Charge Entry
• Scanned patient’s demographics and the coded Super-bills are sent to Entry team to create claims in
Client’s EMR system.
• Each patient’s scanned record is analyzed and determined if it is a New patient or an Established
patient.
• If it is a new patient, then create an account in Client’s EMR system. And update the patient ‘s A/c if it
is an Established patient.
• Create claims in Client’s EMR system based on coded Super-bills.
• Thorough audit of claims data to ensure optimal quality levels prior to claim submission
Payment Posting and Reconciliation
• Scanned EOB’s are downloaded from Client’s office and distributed among the Payment posting team
to further process those batches
• Payment team will create a batch and set the target value to be posted in Client’s PMS system
• Analyze each EOB and post payments, adjustments or flag denials in Client’s PMS system as per the
scanned EOB files.
• Batch log is printed from Client’s PMS system to reconcile the batch posted and audit transactions by
the posting team
• Thorough audit by experienced payment team to ensure optimal quality levels in transaction posting
13. Accounts Receivable Management
• The AR Analyst receives the work order from the Cash posting department on all the Unpaid/Part paid
claims
• After analyzing the Unpaid/Part paid claims report, the Analyst identifies the claims that need to be
further researched allocate the work order to our AR team
• A weekly Insurance receivables summary and detailed report are generated from the Client’s PMS
system by our Analyst team for claims that are 20 days past billed date
• Work orders are then distributed by the Analyst team based on the Age of the Ins. AR and Filing
/Appeal limits of outstanding claims.
• The A/R Analyst takes final action on the claims worked by our AR team and forward reports to client if
additional information is needed to resolve those balances.
Grow-High Reporting
●→Weekly Financial Summary Report
●→Net Coll% & A/R Outstanding Summary Report
●→MGMA Benchmark Comparison Report
●→Accounts Receivable – Detailed Report
●→A/R Summary – (Insurance Wise) – Analysis Report
●→EDI Insurance Claim Rejection Reports – Detailed & Summary
●→Denial Summary Analysis Report
●→Patient Outstanding Balance Report – 90 + AR days
●→Insurance Eligibility Verification Report
●→Pre-Certification Verification Report
14. Grow-High Delivery Model
• Daily charges are posted in to client’s Billing system within 18 hrs of receipt
• Claims are submitted on the same day the charges are posted in PMS system.
• Prompt resolution of EDI claim rejections with 24 hrs from claims transmission date and resubmit
corrected claims.
• Report to client on any unresolved EDI claim rejections pertaining provider and patient registration
issues.
• Same day payment posting & reconciliation in to client’s Billing system within 18-24 hrs.
• Increase the probability of payment through timely follow-up on accounts having possibilities for delay
in payments and take corrective actions to resolve these claims.
• Delivery Model that not only accelerates your cash flow, but also reduce Days in A/R and also improve
Collection Ration.
Advantages - Grow-High
• Process to ensure HIPAA Compliance
• Employees sign Confidentiality Agreements
• Access to information only on a “Need To Know” basis.
• Excellent Domain Expertise
• Leadership Development Program
• Continuous Training and Development
15. Value Adds
• Cost Savings Related to Human Resources
• Minimal capital Investment to achieve significant Operating Cost Savings.
• Enhancing Revenue Cycle Management through Effective Collection Techniques
• Accelerated Cash Flow and Reducing A/R days
Accuracy Levels
• Charge Capture 100%
• Payment Posting 100%
• Medical Transcription 99% and higher
•
Find a Service Provider Catering to Your Requirements
When you need medical billing and coding services, choose a service provider with whom your medical
practice can flourish and grow. Outsourcing your medical billing and coding services is extremely beneficial
as it helps your organizations to focus on core activities and maximize your profits.
Your Next Step…….Contact Us
