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Talisman Solutions Inc Intelligent  Solutions   Excellent  Results Medical Transcription Services
Agenda <ul><li>About Us </li></ul><ul><li>History & Identification </li></ul><ul><li>Medical Transcription Process </li></...
About Us <ul><li>Core Values </li></ul><ul><ul><li>Outside-In approach – Customer Focus. </li></ul></ul><ul><ul><li>Qualit...
History & Identification <ul><li>History </li></ul><ul><ul><li>Talisman Solutions has been serving clients since 2004 and ...
Medical Transcription Process
Quality Control <ul><li>Talisman Solutions, Inc. has a seasoned and repeatable quality control process, which ensures exce...
Dictation Options <ul><li>Toll Free Phone Number </li></ul><ul><ul><li>Providers can dictate using a toll free phone numbe...
Delivery Options <ul><li>Our Patient Health Records System (Included) </li></ul><ul><ul><li>PHR system is included with ou...
Patient Health Records System
Patient Health Records Advantages <ul><li>State of art online record maintenance system is included with the service:  </l...
Competitive Advantages Saving Time & Money Excellent Quality Personalization Secure Mobility
Competitive Advantages Cont… <ul><li>Best value in industry   </li></ul><ul><ul><li>40-60% Reduction in Cost </li></ul></u...
Competitive Advantages (Cont…) <ul><li>Exceptional service </li></ul><ul><ul><li>Experienced staff available via toll free...
Transcription Comparison Study Results Talisman Solutions In-house  Competitor – A  Competitor – B  Excellent quality Yes ...
Synergies – EMR / RCM / Medical Billing <ul><li>Talisman also specializes in many other services for healthcare practices ...
Synergies – IT Services <ul><li>Talisman also specializes in Healthcare IT services </li></ul><ul><ul><li>IT management co...
Q & A <ul><li>For Questions:   </li></ul><ul><ul><li>Call: 1 (888)-617-9894 </li></ul></ul><ul><ul><li>Fax: 1 (866)-580-91...
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Medical Transcription Service

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Quality medical transcription service at reasonable price.

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Medical Transcription Service

  1. 1. Talisman Solutions Inc Intelligent Solutions Excellent Results Medical Transcription Services
  2. 2. Agenda <ul><li>About Us </li></ul><ul><li>History & Identification </li></ul><ul><li>Medical Transcription Process </li></ul><ul><li>Quality Control </li></ul><ul><li>Dictation Options </li></ul><ul><li>Delivery Options </li></ul><ul><li>Patient Health Records system </li></ul><ul><li>Patient Health Records Advantages </li></ul><ul><li>Competitive Advantages </li></ul><ul><li>Transcription Comparison Study Results </li></ul><ul><li>HIPAA Compliance </li></ul><ul><li>Synergies - EMR / RCM / Medical Billing </li></ul><ul><li>Synergies - IT Services </li></ul><ul><li>Q & A </li></ul>
  3. 3. About Us <ul><li>Core Values </li></ul><ul><ul><li>Outside-In approach – Customer Focus. </li></ul></ul><ul><ul><li>Quality – Established Reputation for Quality. </li></ul></ul><ul><ul><li>Security and Safety of Data. </li></ul></ul><ul><ul><li>Minimal Operation Costs – Save every penny. </li></ul></ul><ul><ul><li>Speed and Flexibility - get the job done. </li></ul></ul><ul><ul><li>Kaizen – Continuous Improvement to Maximize Productivity and Quality. </li></ul></ul><ul><ul><li>Learning Organization – Every employee continuously learns and grows. </li></ul></ul><ul><ul><li>Fun loving work culture </li></ul></ul><ul><li>Mission Statement </li></ul><ul><ul><li>To proactively enable clients to focus more on their core activities by successfully owning up business activities on their behalf in an efficient, effective and persistent way and bringing value to the relationship by successfully leveraging our domain and technical expertise. </li></ul></ul>
  4. 4. History & Identification <ul><li>History </li></ul><ul><ul><li>Talisman Solutions has been serving clients since 2004 and has grown consistently because of our excellent customer service, quality delivery, and reasonable cost. We work with numerous organizations in various geographic across North America, Europe, and Asia. </li></ul></ul><ul><li>Identification & Information </li></ul><ul><ul><li>Company Name: Talisman Solutions, Inc </li></ul></ul><ul><ul><li>Address: 45302 Bartlett Dr, Novi, MI 48377 </li></ul></ul><ul><ul><li>Entity Organization: Corporation </li></ul></ul><ul><ul><li>State Of Incorporation: Michigan </li></ul></ul><ul><ul><li>Name Changed: Never </li></ul></ul><ul><li>Accreditation </li></ul><ul><ul><li>Better Business Bureau </li></ul></ul>
  5. 5. Medical Transcription Process
  6. 6. Quality Control <ul><li>Talisman Solutions, Inc. has a seasoned and repeatable quality control process, which ensures excellent quality and high productivity. </li></ul><ul><ul><li>First Level: </li></ul></ul><ul><ul><ul><li>The transcriptionist transcribes and checks for any errors </li></ul></ul></ul><ul><ul><li>Second level: </li></ul></ul><ul><ul><ul><li>Quality assurance personnel checks for any errors and produces an exportable product. </li></ul></ul></ul><ul><ul><li>Third level: </li></ul></ul><ul><ul><ul><li>QC manager randomly checks about 25% of the files. </li></ul></ul></ul><ul><li>Medical and language specialists are available at all times to sort out problems at all levels. </li></ul>
  7. 7. Dictation Options <ul><li>Toll Free Phone Number </li></ul><ul><ul><li>Providers can dictate using a toll free phone number anytime-anywhere. </li></ul></ul><ul><li>Handheld Recorders </li></ul><ul><ul><li>Olympus, Sony etc </li></ul></ul><ul><li>Custom in-house System </li></ul><ul><ul><li>Talisman supports any in-house custom system that hospital has. </li></ul></ul><ul><li>Dictation Systems </li></ul><ul><ul><li>Such as Dictaphone viz., DVI, Lanier, Crescendo, Winscribe, etc. </li></ul></ul><ul><li>Dictating on Computer </li></ul><ul><ul><li>Dictating using your PC </li></ul></ul>
  8. 8. Delivery Options <ul><li>Our Patient Health Records System (Included) </li></ul><ul><ul><li>PHR system is included with our transcription service </li></ul></ul><ul><li>EMR / Workflow System </li></ul><ul><ul><li>Talisman Solutions, Inc. can directly enter the reports in clients system. </li></ul></ul><ul><li>Internet enabled PC </li></ul><ul><ul><li>Talisman can put the transcribed files on any internet enabled computer </li></ul></ul><ul><li>Secured Email </li></ul><ul><ul><li>We can deliver reports to your email account using secured email. </li></ul></ul><ul><li>AutoFax </li></ul><ul><ul><li>Documents faxed directly to your or referring physician’s office. </li></ul></ul><ul><li>Secured FTP server </li></ul><ul><ul><li>Talisman can put the files on client’s server. Clients can also use our secured FTP server </li></ul></ul>
  9. 9. Patient Health Records System
  10. 10. Patient Health Records Advantages <ul><li>State of art online record maintenance system is included with the service: </li></ul><ul><ul><li>Secured login account for each dictator. </li></ul></ul><ul><ul><li>Secured admin account for organization. </li></ul></ul><ul><ul><li>Audio archive to search audio files. </li></ul></ul><ul><ul><li>Doc Archive to search transcribed documents. </li></ul></ul><ul><ul><li>Real time status of every dictation. </li></ul></ul><ul><ul><li>Ability to upload audio files. </li></ul></ul><ul><ul><li>Ability to download documents. </li></ul></ul><ul><ul><li>Ability to provide custom templates per dictator. </li></ul></ul><ul><ul><li>Ability to provide real time feedback. </li></ul></ul><ul><ul><li>Ability to search files based on date, demographic information, dictator, etc. </li></ul></ul><ul><ul><li>Turn around time reports. </li></ul></ul><ul><ul><li>Billing reports. </li></ul></ul><ul><ul><li>Online help </li></ul></ul>
  11. 11. Competitive Advantages Saving Time & Money Excellent Quality Personalization Secure Mobility
  12. 12. Competitive Advantages Cont… <ul><li>Best value in industry </li></ul><ul><ul><li>40-60% Reduction in Cost </li></ul></ul><ul><ul><li>99 % accuracy on consistent basis. </li></ul></ul><ul><ul><li>Turnaround Time Advantage </li></ul></ul><ul><li>Zero fixed costs </li></ul><ul><ul><li>No software or hardware costs </li></ul></ul><ul><ul><li>No employee costs </li></ul></ul><ul><li>Expertise </li></ul><ul><ul><li>Experienced, educated, and Knowledgeable workforce </li></ul></ul><ul><ul><li>Well established quality assurance process </li></ul></ul><ul><ul><li>Stress on trainings and skills upgrades </li></ul></ul><ul><ul><li>Well defined hiring process and talent retention policies. </li></ul></ul><ul><li>HIPPA Compliance </li></ul><ul><ul><li>100% HIPPA compliant. </li></ul></ul><ul><ul><li>Free secured email & Secured FTP account </li></ul></ul>Cost Efficiency Quality
  13. 13. Competitive Advantages (Cont…) <ul><li>Exceptional service </li></ul><ul><ul><li>Experienced staff available via toll free number </li></ul></ul><ul><li>No volume restrictions </li></ul><ul><li>Free Trial </li></ul><ul><ul><li>See for yourself where we stand on our quality and cost commitment. </li></ul></ul><ul><li>Easy Integration </li></ul><ul><ul><li>Experts in integrating with any in-house EMR or other system. </li></ul></ul><ul><li>Flexibility </li></ul><ul><ul><li>Pick & choose services to suit your practice and budget. </li></ul></ul><ul><ul><li>We can either work with your software or our own </li></ul></ul><ul><li>Scalable Solution </li></ul><ul><ul><li>Handle workload surges efficiently </li></ul></ul><ul><ul><li>Efficiently handle seasonal increased workload </li></ul></ul><ul><li>US Based </li></ul><ul><ul><li>Talisman Solutions is based in Novi, Michigan </li></ul></ul>
  14. 14. Transcription Comparison Study Results Talisman Solutions In-house Competitor – A Competitor – B Excellent quality Yes No No No Patient Health Records System Yes No No No No manpower, training, IT, Software costs Yes No No Yes Storing and backing up data Yes Yes No No Improved turn around time Yes No No Yes HIPAA Compliance Yes No Yes No Very low net costs Yes No No No Highly qualified, productive professional transcriptionists Yes May Be Yes No
  15. 15. Synergies – EMR / RCM / Medical Billing <ul><li>Talisman also specializes in many other services for healthcare practices </li></ul><ul><ul><li>Electronic Medical Records </li></ul></ul><ul><ul><li>Billing & Payer AR Services includes following services: </li></ul></ul><ul><ul><ul><li>Patient Demographic Entry </li></ul></ul></ul><ul><ul><ul><li>Insurance Detail Entry </li></ul></ul></ul><ul><ul><ul><li>Charge Posting, Payment Posting and Adjustments </li></ul></ul></ul><ul><ul><ul><li>Denial Management and AR Follow-up </li></ul></ul></ul><ul><ul><ul><li>All reports will be the part of billing services </li></ul></ul></ul><ul><ul><li>Front End Services include: </li></ul></ul><ul><ul><ul><li>Appointment scheduling and confirmations </li></ul></ul></ul><ul><ul><ul><li>Insurance Verification & Preauthorization </li></ul></ul></ul><ul><ul><li>Medical Coding Services </li></ul></ul><ul><ul><li>Patient AR Services include </li></ul></ul><ul><ul><ul><li>Toll free number for patients to call in </li></ul></ul></ul><ul><ul><ul><li>Calling patients for collections and confirming appointments. </li></ul></ul></ul><ul><ul><ul><li>Sending notices to patients </li></ul></ul></ul>
  16. 16. Synergies – IT Services <ul><li>Talisman also specializes in Healthcare IT services </li></ul><ul><ul><li>IT management consultancy </li></ul></ul><ul><ul><li>Security solutions </li></ul></ul><ul><ul><ul><li>Security Audit & Risk Assessment </li></ul></ul></ul><ul><ul><ul><li>Penetration Testing </li></ul></ul></ul><ul><ul><ul><li>Security policy management </li></ul></ul></ul><ul><ul><ul><li>Firewall rules & Definitions </li></ul></ul></ul><ul><ul><ul><li>Security Certifications </li></ul></ul></ul><ul><ul><li>Custom Software Development </li></ul></ul><ul><ul><li>Website design, development, and hosting </li></ul></ul><ul><ul><li>Application maintenance and support </li></ul></ul><ul><ul><li>Hosting and implementation services </li></ul></ul><ul><ul><li>Helpdesk & support </li></ul></ul><ul><ul><li>eLearning – CBT, WBT, demos, tutorials etc </li></ul></ul><ul><ul><li>Datacenter solutions </li></ul></ul><ul><ul><li>Disaster recovery and planning </li></ul></ul><ul><ul><li>Remote management solutions </li></ul></ul>
  17. 17. Q & A <ul><li>For Questions: </li></ul><ul><ul><li>Call: 1 (888)-617-9894 </li></ul></ul><ul><ul><li>Fax: 1 (866)-580-9174 </li></ul></ul><ul><ul><li>Email: [email_address] </li></ul></ul><ul><ul><li>Web: www.QTranscripts.com </li></ul></ul><ul><ul><li>Mail: 45302 Bartlett Dr Novi, MI 48377 </li></ul></ul>

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