Cg meditrans profile

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Cg meditrans profile

  1. 1. Date: August 30, 2010 Highlights of CG Meditrans Medical Transcription Service • CG Meditrans is in the MT business since year 2001 • We do have spare capacity of 5000 lines to start with • Currently, our present customers do not require night shift service; if requirement opens we can start immediately. • Our team is capable of uploading all work directly to the client right from day #1. • We are ready to work 24 x 7 including Saturdays, Sundays, general holidays, etc., including night shifts; presently we are working six days a week. • UTM Firewall Device for Internet Security • Biometric Access to Production floor • CCTV surveillance cameras • Secure Linux Server to Store Encrypted PHI • Secure network • No storage of PHI on workstations • Storage of PHI at server only in encryption format • Internet connectivity from two reliable ISPs • An uninterrupted Power Supply and a backup power generator • Toll-Free Phone-In dictation System • A web-based storage system with auto encryption facility • Privacy, security, and confidentiality awareness training to our entire workforce B-22, Corporate House, Opp: Pakwan-II, Judges Bunglow Road, Ahmedabad - 380054, Gujarat State, India, e-mail: mail@cgmeditrans.com, Telephone: +91-79 40032196, Fax: +1 717 754 2888
  2. 2. • All persons, administrators and transcriptionists, who have access to any sensitive information, patient records, or voice files, etc., have signed confidentiality agreements • All our employees have signed a confidentiality and nondisclosure agreement with company • Regular back-up is taken and stored in a safe location outside the company premises and retained for 6 months • Well designed interiors with excellent ambienceB-22, Corporate House, Opp: Pakwan-II, Judges Bunglow Road, Ahmedabad - 380054, Gujarat State, India, e-mail: mail@cgmeditrans.com, Telephone: +91-79 40032196, Fax: +1 717 754 2888
  3. 3. Company ProfileHIPAA Compliant Medical Transcription ServiceAbout Us –CG Meditrans a Medical Transcription CompanyCG Meditrans is a healthcare BPO service provider, established in 2001, that offersMedical Transcription services to Medical Transcription Companies and Clinics fromUS. We help our client’s to focus on their core business and improve their businessperformance & profitability by providing strategic services at economical rates.We have over eight years experience as a Medical Transcription Service Provider toMedical Transcription Companies. Our team always delivers 100% commitment witheach project.The company has excellent human resources that include trained medical transcribers,proof readers and editors; an accuracy level of 99% is the accepted standard which everyemployee of the company is made aware of.We will be happy to answer your questions.a HIPAA Compliant CompanyThe company’s data interchange is through a 128 bit SSL Certified platform that ensuresthe encryption of data during transmission.We use 128-bit auto encryption; all files stored by CG Meditrans’ website are encrypted.Protected servers at CG Meditrans store only encrypted files.The privacy and confidentiality of medical records is strictly observed through UTMdevice, physical access to the facility is only through biometric access to our facility, andunique user authentication at desktop and anti-virus tools are frequently updated.Our Medical Transcriptions Service is a HIPAA compliant.Customer Base:Our customers include clinics, physician practices and medical transcription companiesof all specialties and sizesWeb-based Platform: A secure web-based access of reports with 128-bit SSL Certifiedplatform, and all the files automatically encrypted for full HIPAA compliance.Fast Turn-around: Our customer wants quicker delivery of finished transcripts. Ourstandard TAT ensures receipt of transcripts within 24 hours from the time of recordingssubmissions. B-22, Corporate House, Opp: Pakwan-II, Judges Bunglow Road, Ahmedabad - 380054, Gujarat State, India, e-mail: mail@cgmeditrans.com, Telephone: +91-79 40032196, Fax: +1 717 754 2888
  4. 4. Our Infrastructure: • Toll-Free Phone-In dictation System • A web-based storage system with auto encryption facility • UTM Firewall Device for Internet Security • Biometric Access to Production floor • CCTV surveillance cameras • Secure Linux Server to Store Encrypted PHI • No storage of PHI on workstations • Internet connectivity from two reliable ISPs • An uninterrupted Power Supply and a backup power generator • Well designed interiors with excellent ambienceOur Mission Statement: Our Mission is to provide the medical transcription services toclients to focus on their core business processes and in-turn increase their profitability byproviding them with cost effective, reliable, fast, and accurate alternative means ofdelivering non-core but essential service.We also strive for the organizational as well as the employee’s growth. B-22, Corporate House, Opp: Pakwan-II, Judges Bunglow Road, Ahmedabad - 380054, Gujarat State, India, e-mail: mail@cgmeditrans.com, Telephone: +91-79 40032196, Fax: +1 717 754 2888
  5. 5. Security Policy:The security system that we are following right now is that we have disabled floppy &CD drives, USB drive in the computers of staff. Internet access to the computers isrestricted, they don’t have any right to upload or download the files.Besides these we have installed Threat Management Device to monitor online activity ofinternet user, which let us know that who is doing what all the time on internet. In crux,no staff person can copy the files on floppy, on CD, on USB drive, or upload on Internetfrom our premise.Also, no chatting software like YAHOO, MSN, ICQ is installed on system to leak on theinformation by any other way.__________________________________Goverdhan MakaniCEODate: 14th, July, 2010 rev002 B-22, Corporate House, Opp: Pakwan-II, Judges Bunglow Road, Ahmedabad - 380054, Gujarat State, India, e-mail: mail@cgmeditrans.com, Telephone: +91-79 40032196, Fax: +1 717 754 2888
  6. 6. Medical Transcription Services –CG MeditransCG Meditrans prides itself not only on the experience and professionalism of ourtranscription staff, but on being able to meet the needs of medical professionals no matterwhat your situation is.Whether you need transcription for- • An outpatient single physician practice. • A multi-physician clinic. • A network of physician clinics. • We also work for Medical Transcription Companies 1. For Medical Transcription Companies A web-based storage system for your clients digitally recorded dictations and ready transcripts that can be accessed from any computer—no additional software required. A secure web-based access of reports with 128-bit SSL technology for full HIPAA compliance. No charges for a web-based storage system. 2. For Single Physician Practices Physicians have complete flexibility for dictation. Via phone, toll free dictation. Digital voice recorder, you can upload dictations at a web-based storage system and ready transcripts that can be accessed from any computer—no additional software required. Secure web-based access of reports with 128-bit SSL technology for full HIPAA compliance. No charges for a web-based storage system. No charges for arrangement of toll-free number. No charges for access toll-free number. 3. For multi-physician Clinics Physicians have complete flexibility for dictation. Via phone, toll free dictation. Digital voice recorder, you can upload dictations at a web-based storage system and ready transcripts that can be accessed from any computer—no additional software required. Secure web-based access of reports with 128-bit SSL technology for full HIPAA compliance. B-22, Corporate House, Opp: Pakwan-II, Judges Bunglow Road, Ahmedabad - 380054, Gujarat State, India, e-mail: mail@cgmeditrans.com, Telephone: +91-79 40032196, Fax: +1 717 754 2888
  7. 7. No charges for a web-based storage system. No charges for arrangement of toll-free number. No charges for access toll-free numberBenefits: How you or your customers will be benefited using our service?Some of the benefits of medical transcription outsourcing to CG Meditrans are: • Cost effective: lower per line rate, direct labor costs, costs in HR, administrative and training areas, annual maintenance costs for maintenance of digital and transcription equipment • Leverage Time Zone Differentials of Off shoring Locations • Reduced Infrastructure Investment • Reduced HR Responsibility in Hiring, Training and Administration • Overcome High Attrition Rates in the US Transcription Industry • Manage Seasonal Fluctuations in Staffing as well as work flowMethods (Dictation Systems):Our customers can dictate using many methods such as Toll-Free Phone-In System,Handheld Digital Recorder, PDA devices (Compaq CE, Palm, or other) or PCapplications, which record in a readable PC format. 1. Toll-Free Call-In System: This is the quickest and easiest way to start with. Our Medical Transcription Services provide a Toll Free number, keypad instructions, and User ID for accessing our system, which is accessible using a touch- tone telephone from anywhere in USA. The recorded dictations get encrypted for ensuring a high level of security. Our Dictation System is fully automated and available to all our customers 24x7 enabling them to record their dictations at any time of their convenience. It also supports real time dictation features like pause, rewind, forward, play, save to continue later, etc, which makes dictating easy and enjoyable. 2. Handheld Digital Recorders, PDA devices: If you favor the mobility of a handheld recorder, we are compatible with and accept audio files from most of the popular devices in the market. We B-22, Corporate House, Opp: Pakwan-II, Judges Bunglow Road, Ahmedabad - 380054, Gujarat State, India, e-mail: mail@cgmeditrans.com, Telephone: +91-79 40032196, Fax: +1 717 754 2888
  8. 8. recommend UHER DH-10 or Olympus devices. You can dictate using your digital recorder, at any place and at any time. Transfer all your dictations from the Recorder to your computer. Then transfer (upload) the audio files to our Web Server (Encrypted data) using your account (username and password). 3. PC Applications: You can also use PC applications for recording your dictations directly on to your computer and then transfer (upload) the audio files to our Web Server using your account (username and password).Our Specialties • Allergy Medicine • Nephrology • Prosthodontics • Anesthesiology • Neurology • Physical Medicine and • Behavioral Medicine • Neurosurgery Rehab • Cardiology • Nuclear Medicine • Physical Therapy • Chiropractic • Nursing • Plastic Surgery • Critical Care • Obstetrics & • Podiatry • Dentistry Gynecology • Psychiatry • Dermatology • Obstetrics • Pulmonary • Emergency Room • Occupational • Radiation Oncology • Endocrinology Medicine • Radiology • Family Practice • Occupational • Rehab Medicine • Gastroenterology Therapy • Rheumatology • General Surgery • Oncology • Sleep Medicine • Geriatrics • Ophthalmology • Sports Medicine • Hematology • Oral & Maxillofacial • Surgery • Immunology Surgery • Thoracic and • Infectious Disease • Orthodontics Cardiovascular Surgery • Internal Medicine • Orthopedics • Toxicology • Legal/Medical • Osteopath B-22, Corporate House, Opp: Pakwan-II, Judges Bunglow Road, Ahmedabad - 380054, Gujarat State, India, e-mail: mail@cgmeditrans.com, Telephone: +91-79 40032196, Fax: +1 717 754 2888
  9. 9. Consultation • Otolaryngology • Urology • Medical Review • Pain Management • Vascular • Pathology • Microbiology • Pediatrics • PeriodonticsTATMedical Transcription turnaround time Standard TAT: Our customer wants quicker delivery of finished transcripts our standard TAT ensures receipt of transcripts within 24 hours from the time of recordings submissions.Security –CG MeditransConfidentiality & SecurityHIPAA Compliant Medical Transcription ServiceCG Meditrans is committed to maintain the confidentiality of the medical records (PHI).The staff at CG Meditrans are bound by confidential and non - disclosure agreements.Employees / Vendor Non disclosure and confidentiality agreementsHIPAA compliant procedures are in placeBiometric access at entry for physical securityUTM Firewall device for Internet SecurityTransmission security and storage of PHI achieved through 128-bit data encryptionNo PHI storage at work stationsRole based access control; all users have unique user names and passwords.HIPAA ComplianceIt shall be the policy of CG Meditrans to protect and safeguard "protected healthinformation" (PHI) created, acquired and maintained on or behalf of CG Meditransoperations. We are committed to practices and procedures that are consistent with thestandards mandated by the Health Insurance Portability and Accountability Act of 1996("HIPAA"), which will assist our clients in complying with the regulatory requirementsimposed upon them by HIPAA B-22, Corporate House, Opp: Pakwan-II, Judges Bunglow Road, Ahmedabad - 380054, Gujarat State, India, e-mail: mail@cgmeditrans.com, Telephone: +91-79 40032196, Fax: +1 717 754 2888
  10. 10. Contact us –CG MeditransIf you want to know more about our company and services, feel free to contact us.CG MeditransB-22, Corporate HouseOpp: Pakwan-II, Judges Bunglow RoadAhmedabad - 380054, Gujarat State, IndiaE-mail: mail@cgmeditrans.comTelephone: +91-79 40032196 B-22, Corporate House, Opp: Pakwan-II, Judges Bunglow Road, Ahmedabad - 380054, Gujarat State, India, e-mail: mail@cgmeditrans.com, Telephone: +91-79 40032196, Fax: +1 717 754 2888

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