Gregory Williams resume
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Gregory Williams has over 10 years of experience in IT support roles including as a correctional officer, contractor help desk technician, and Air Force computer systems operator. He is currently pursuing a degree in Applied Computer Technologies from Missouri Western State University expected to graduate in May 2015. His experience includes proficiency in troubleshooting Windows, hardware, and software issues as well as managing user accounts and monitoring networks. He has placed highly in IBM mainframe and enterprise systems competitions demonstrating his skills in programming languages and mainframe environments.
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Toya Moody is an experienced IT professional seeking a Desktop Support position. She has over 7 years of experience installing, configuring, and troubleshooting hardware and software. Her experience includes positions at various hospitals and financial institutions where she provided desktop support, installed and configured systems, troubleshot issues, and assisted users. She has a Bachelor's degree in Computer Network Management and is proficient with Windows operating systems, Active Directory, and troubleshooting software.
BJ Knowles - IT
BJ Knowles is an experienced IT professional with over seven years of experience in various IT roles. He has a Master's degree in IT Management and a Bachelor's degree in Technical Management. His skills include various operating systems, databases, programming languages, and project management. He has held roles as a Field Service Technician, Information Management Officer, Air Traffic Controller, and Air Traffic Supervisor.
Tom Leppere CV ver 28-Aug
Tom Leppere is an IT professional with over 15 years of experience in desktop support, project management, and customer service. He currently works as the Desktop Support/PC Depot Manager at Hewlett Packard in Palo Alto, where he provides support, manages the PC Depot operations, and trains other support team members. Prior to HP, he held several senior desktop support roles at Symantec, Track Computer, and IBM, where he supported over 3,000 users and managed hardware, software, and networking issues. Leppere has various technical certifications and skills including Windows, networking, applications, and hardware maintenance.
Resume2011
Lakiasha Walker is a Microsoft Certified IT Professional seeking a position in system administration or security. She has over 5 years of experience in customer service, IT help desk support, and security analysis. Her skills include Windows server administration, Active Directory, networking, databases, and security tools. She holds a Master's degree in Information Systems and several IT certifications.
Richard Anderson M. De Vera_CV
Richard Anderson M. De Vera is seeking a position in IT with analytical and problem-solving skills along with experience in project management, IT troubleshooting, and system monitoring. He has over 10 years of experience at Teletech in roles such as Systems Software Senior Engineer, NOC Specialist, and Quality Assurance Specialist where he administered monitoring tools, designed software, performed server administration, and evaluated calls. He is knowledgeable in technologies including Windows, Linux, Unix, System Center Operations Manager, CA Nimsoft, ManageEngine NetFlow Analyzer, and HP OpenView. He holds an ITIL V3 Foundation certification and a BSBA in Banking and Finance from De La Salle Araneta University.
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Resume for James D.Hall (Jr Systems Admin-Senior Desktop Admin v3)
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Gregory Williams resume
- 1. Gregory Williams (816) 646-4719 gregory_williams@hotmail.com EXPERIENCE 2008-Present Correctional Officer Western Reception Diagnostic and Correctional Center - Defuse disruptive behavior by verbal interventions - Inform and explain institutional rules to inmates - Communicate with other staff and main control to inform about inmate behaviors, incidents and to request assistance - Write narrative reports describing events that have happened, such as confidential reports, incident reports, disciplinary reports, special observations reports - Read and write short notes in a log book as a means of passing information about daily events from one shift to another, such as inventory logs, post logs, narrative logs 2007-2008 Contractor NMCI - Teir-2 help desk for central/western USA Navy and Marine bases - Proficient in troubleshooting Windows XP issues - Opened, tracked and closed more than 250 tickets using Remedy: Action Request System - Proficient in troubleshooting hardware issues - Managed, maintained, and replaced computer components in user's computers - Experience with remote desktop connection 2002-2007 Communications-Computer Systems Operations United States Air Force - After-hours Help Desk for over 3,000 users - Opened and tracked more than 2,000 tickets using Remedy: Action Request System - Managed, deleted, and updated 3,000+ user accounts in Net IQ/Directory and Resource Administrator - Experience in monitoring network with HP Open view - Proficient in troubleshooting Microsoft Office (2000/2003) problems - Used Dame Ware to troubleshoot problems more effectively - Experience on how to build a network - Proficient in troubleshooting web browsers (Explorer/Firefox) problems - Experience with Microsoft Exchange Server; managed, deleted, and updated 3,000 user email addresses EDUCATION Missouri Western State University Major in Applied Computer Technologies (162 hours) Expected to Graduate May 2015 St. Joseph, MO OTHER AREAS OF INTEREST - A member the student organization Association of Information Technology Professionals (AITP) since 2009 - Vice President of AITP student chapter during 2013-2014 school year - Placed in the top 75 against 5,000 competitors in Part 2 of IBM's Master the Mainframe contest - Placed 1st in IBM Enterprise Systems at AITP's National Collegiate Conference HIGHLIGHTS OF QUALIFICATIONS - Experience with Java, JCL and COBOL programming language - Experience with z/OS, z/VM, z/TPF, IBM Rational Developer for System Z, and Linux on Z - Experience with System Z mainframe environment - Excellent telephone etiquette; patient and effective with customers - Ability to learn with advanced training - Works well under pressure and meet deadlines - Remarkable attention to detail