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New Hampshire
Granite State Ambassadors
2018-2019 Commemorative Yearbook
Welcoming the
World to
New Hampshire
since 1996
Board of Directors 2018-2019
Officers:
Gretchen Ziegler, Chair
Bill Petersen, Vice-Chair / NHGSA Founder
Charlene Courtemanche, Secretary
Sue Geyer, Treasurer
Directors:
Frederic Clausen, Proctor’s Lakehouse Cottages
Kathryn Segreti, 2018 GSA of the Year
Maurice Demers, 2017 GSA of the Year
Susanne Greenbaum, 2016 GSA of the Year
Peter Morgan, NHGSA Founder
Mark Okrant, NH Author, The Laker
Joseph Walker, New England College / NHTI
Judi Window, Morgan Franklin Fellowship,
NHGSA Founder
Part-Time Staff & Contractors
Kelly Bryer, Executive Director
Michelle Demirjian, Chief Financial Officer
Emily Goulet, Volunteer & Events Manager (19)
Naomi Halter, Director of Volunteer Operations (18)
Matt Lavoie, Literature Coordinator
Lorinda Franklin, Data Entry
GSA Mission and Values
Our Mission
The Granite State Ambassadors program is dedicated to
meeting and exceeding the informational needs of guests and
residents of the State of New Hampshire through in-depth
training and active participation of our certified Ambassadors.
Our Core Values
We believe in volunteerism, participation, and cooperation.
We believe in training and demonstrating the essence of
New Hampshire hospitality.
We believe that citizen responsibility and living landscape are
the themes that define this essence.
Citizen Responsibility
A belief that individual citizens can and will take
responsibility for our future.
Living Landscape
A strong attachment to the condition of the state,
including both its natural resources and its built environments.
In short, we believe that New Hampshire will only be a good
place to visit if it continues to be a good place to live. Visitors
will come only if we work proactively to retain our scenic
open spaces, rich historic and cultural attractions, livable
communities, as well as the social structure that values the
individuals and permits them regular opportunities to
pitch in and make a difference.
In Memory of Those Who Passed Away This Past Year:
Desperna “Honey” Stergio
First in the Nation
Class of 1999
Linda Gross
Red Spotted Newt
Class of 1997
Ed Gartland
Franco American
Class of 2007
Pat Bryan
Purple Finch
Class of 1999
Elizabeth Webb Cheney
PSU Ice Arena
Class of 2011
Pearl Martin
Kancamagus
Class of 1998
Georgie Reagan
NH Made
Class of 1997
A Message from Our Chair
Gretchen Ziegler, Chair of the Board of Directors
Stonewall Farm Class of 2004
What an exciting year this has been with new programs and activities!! The New Heritage Trail
program started out with our many wonderful Museums to visit. Next year we will have another facet of
the tourism industry to explore. The Staff, DTTD Staff, and our Volunteers put together our new Regional
Resource Guides, and we have been getting rave reviews from those who have started using them in the
Welcome Centers. Many thanks to all who participated in collecting the information and to the group of
GSAs who put the information together into a wonderful usable format.
We thank again our wonderful Partners, the Division of Travel and Tourism Development and the Manchester-Boston Airport.
Without them, we could not provide our many services to our guests and the citizens of New Hampshire.
We want to thank our Board of Directors for their dedicated service, and especially those who have completed their service:
Charlene Courtemanche who has served as Secretary of the Board has taken a job that does not allow her continued
participation. Fred Clausen is selling his family property and looking forward to traveling. And Sue Greenbaum, the
GSA of the Year for 2016 who has contributed a lot to the Board, especially with her thoughtful questions which help us to
better understand what we do.
Our Staff is incredible!! We miss Naomi who has found out that having a second child is very time consuming! Emily has
stepped up from her Intern status to fill the vacancy and has been a tremendous help for Kelly. Michelle continues to support
our organization with financial and administrative affairs--we couldn’t do it without her!! And Kelly--what can I say about
Kelly. I continue to hear rave reviews from our Volunteers and Board members. Her intelligent and creative leadership of this
organization is a privilege to observe, and working with her is a joy.
The tourism industry continues to support our training programs, tours, perks, and we appreciate our many friends in the field.
We look forward to another year of service to the State of New Hampshire and her traveling guests and citizens.
A Message from Our Executive Director
Kelly Bryer, Executive Director
Museum of NH History Class of 2003
It’s been a productive year at New Hampshire Granite State Ambassadors with lots of new partners and
initiatives. Our biggest included the formation of a Strategic Advisory Committee filled with our
industry peers to help guide our organization as we move forward with our growth and strategic
planning.
With the help of our Granite State Ambassadors (GSAs), we reenergized our Education Committee to
develop new, large-scale educational opportunities to keep our volunteers at the top of their
game. The first is the New Hampshire Advanced Travel Counselor Certification which will
take place later in 2019. This will be a full day’s educational program followed by a timed,
and scored exam.
We also developed the Explore NH Passport program, featuring a new ‘trail’ each year for
our volunteers to experience. The 2019 program features the NH Heritage Museum Trail.
With participation from our GSA volunteers and the NH Division of Travel and Tourism’s
welcome center attendants, we created Regional Resource Guides. These guides assist our
volunteers in making quality, authentic referrals to guests from around the state and include
information on historical sites, places to swim, hike, bike, paddle, picnic, etc.
Another part of our planned growth is to provide new volunteer opportunities within
statewide member museums. Our GSA volunteers will now be able to serve as docents,
greeters, and as special event supporters at participating member museums in addition to
being able to volunteer at welcome centers and at tourism related events.
It’s years like this that give me a sense of awe and admiration of our GSA volunteers and
Board of Directors. Never have I met a group of more passionate people who truly love this
state, and want to make our guest’s experience while visiting the very best.
Thank you for being my inspiration!
By The Numbers:
332 GSA certified volunteers served
18,782 hours at our partner visitor
centers and events. GSAs personally
engaged with over 78,000 NH guests
at these visitor centers.
While at The Big E, about 400,000
of the expo’s attendees visit the NH
Building specifically looking for NH
travel brochures and information.
70+ volunteers spend 17 days each
September on behalf of the NH
Division of Travel and Tourism
Development.
233 GSAs participated in our
extensive Learning Opportunities
which included over 30 tours,
gatherings, roundtables, trainings,
and meetings.
Morgan Franklin Fellowship
Class of 2019
Daniel Adams
Charles Albee
Lisa Bell
Denise Bowdidge
Lillian Clark
Maria Coviello
Teresa Hollingsworth
Jake Howard
Aidah Kwagala
Nadine Mahoney
Nancy Mayville
Mary McGuire
Alison Mrohs
Lucy Nichols
Ashlynn Patenaude
Barbara Shea
Cecelia Smith
Marilyn Sullivan
Kendra Vanorden
Margaret Waterhouse
Roberta Wells
John Brimson
Christine Buonopane
Kathi Daigle
Donna DeRoma
Margit Eder
Caitlin Farrar
Nicholas Green
Becky Henderson
Sandy Kadlick
Terry Marcille
Jean Mogan
Debra Picard
Ashlee Rowley
Marie Schnick
Phillip Smart
Chelsea Smith
Jennifer Smith
Robert Vachon
GSA Certification Training
The Hotel Concord Class of 2019
The Fitzwilliam Inn Class of 2019
Cindy Beaulac
Judith Haven
Christopher Holman
Ortwin Krueger
Larry Lenderman
Doris Maloon
Robert Nash
Leigh Polish
Renee Sangermano
Acute Medical Gas
Aviation Museum of NH
Cathedral of the Pines
CC & D Kitchen Marketplace
Concord Conservation - Trails
Fitzwilliam Inn
Greater Concord Chamber of Commerce
Greater Manchester Area Chamber of Commerce
Hannah Grimes Marketplace
Historical Society of Cheshire County
Innovision Realty
The Chamber Collaborative of Greater Portsmouth
Jack Daniels Motor Inn
Lakes Region Tourism Association
Lake Sunapee Region Chamber of Commerce
Little River Bed & Breakfast
Manchester Historic Association - Millyard Museum
Manchester-Boston Regional Airport
McAuliffe-Shepard Discovery Center
Monadnock Travel Council
Morgan Franklin Fellowship
NH Bed & Breakfast Association
NH Department of Agriculture, Markets & Food
NH Division of Travel & Tourism Development
NH Division of Economic Development
NH Division of Parks & Recreation
NH Fish & Game Department
NH Historical Society
Northern New England Passenger Rail Authority
Northern Community Investment Corporation
NH Made
NH Motor Speedway
Pleasant View Bed & Breakfast
SEE Science Center
Stephanie Seacord - Portsmouth Peace Treaty, Japan
American Association, Strawbery Banke
Stonewall Farm
The Hotel Concord
White Mountains Attractions Association
White Mountain National Forest
Kathy Schillemat
Karen Simmons
Leonard Swenson
Lillian Swenson
Chelley Tighe
Kaysyn Walker
Maryellen Walker
Beth Wood
Training Partner Presenters
Volunteer Opportunities - (not all pictured)
Event Partners
Bedrock Gardens Fairy / Hobbit House Fest
Greater Hillsborough Chamber of Commerce
Hillsborough Fest & Fair
DoubleTree by Hilton, Manchester Downtown
Millyard Communications Inc.
Made in NH Expo
Monadnock Travel Council
Cheshire Fair
Keene Ice & Snow Festival
Epsom Elks Lodge - AMBIE Awards Luncheon
Great American Ribfest & Food Truck Festival
NH Division of Travel and Tourism
Best of NH Party
Farm & Forest Expo
Made in NH Expo
NH Camping & RV Show
New England Brewfest
The Big E
NH Farm and Forest Expo
NH Homebuilders Association
NH State Home Show
NH State Council on the Arts - Poetry Out Loud
Eastman Community - GSA Holiday Party
NH Federal Credit Union CU4 Reality Financial
Strawbery Banke
Candlelight Stroll
Ghosts on the Banke
Vintage & Vine
Portsmouth Fairy House Tour
The Bridges House
Governor’s Holiday Party
Volunteer Opportunities - (not all pictured)
Exploring NH: On the Trail
Our Explore NH Passport program launched
this year with a partnership with the
NH Heritage Museum Trail. Active GSAs
received a special passport to explore NH.
Participating Museums include:
NH Boat Museum | Castle in the Clouds | Remick
Country Doctor Museum & Farm | The Libby
Museum | Wright Museum of World War II | Lake
Winnipesaukee Museum | Museum of the White
Mountains | USS Albacore | American Independence
Museum | Woodman Museum | Aviation Museum
of NH | Canterbury Shaker Village | Currier Museum
of Art | Manchester Millyard Museum |
NH Historical Society
Explore NH: NH Heritage Museum Trail
Member Visitor Center Partners
Bedrock Gardens, Lee
Exeter Area Chamber of Commerce
Greater Concord Chamber of Commerce
Capitol Region Visitor Center
Greater Manchester Chamber of Commerce
Hampton Area Chamber of Commerce
Lake Sunapee Region Chamber of Commerce
Lakes Region Tourism Association, Tilton
Littleton Area Chamber of Commerce
Manchester-Boston Regional Airport
Manchester Millyard Museum
Monadnock Travel Council
Greater Keene Chamber of Commerce
Greater Hillsborough Chamber
of Commerce
NH Division of Travel & Tourism
Canterbury Welcome Center
Colebrook Welcome Center
Hooksett North Welcome Center
Hooksett South Welcome Center
Intervale Welcome Center
Lebanon Welcome Center
Littleton Welcome Center
Salem Welcome Center
Sanbornton Welcome Center
Seabrook Welcome Center
Springfield Welcome Center
Sutton Welcome Center
NH State House Visitor Center
White Mountain National Forest
Gateway Visitor Center - Exit 32
Headquarters - Exit 27
Learning Opportunties
White Mountains Attractions
Association 4-day Educational Tour
Newfound Lake Association EcoTour
Quarterly Meetings with Manchester-
Boston Regional Airport Management
LaBelle Winery
Mount Kearsarge Indian Museum
Eastman Community
GSA Holiday Party
New Hampshire Transportation
Management Cesnter
Fairfield Inn - Manchester
Manchester Millyard Museum
W.S. Badger Company
Hanover, NH:
Hanover Area Chamber of Commerce;
Hilton Garden Inn;
Residence Inn;
Six South Street Hotel;
Hanover Inn;
Skinny Pancake;
Hood Museum & Dartmouth College
Brookline, NH:
Andres Institute of Art;
Andres Sculputure Park;
Cozy Tea Cart
Department of Corrections
Retail Industries
NH State House
Manchester-Boston Regional Airport
St. Paul’s Episcopal Church
Social Committee:
Journey to the North Pole
White Mountain Museum
at Plymouth State University
Jean’s Playhouse
Lunch Bunch: Firefly, LaBelle’s
Winery, & Gypsy Cafe
Ichiban Japanese Steakhouse
The Ski Geezers
100 Hours
Ruth Dabrowski
Michelle Demirjian
Linda Duquette
Richard Flagg
Paula Fortner
Kathy Gallo
Pauline Green
Douglas Hadfield
Richard Jenkins
Donna Kirouac
Bob McGrath
Elaine Merritt
Kevin O’Meara
Kathleen Rice Orshak
Mark Orshak
Patricia Storm
Shulamit Walker
Nicholas Wallner
Sharen Wheeler
250 Hours
Iris Altilio
Joan Baldessari
Matt Blanchard
Joseph Distefano
Lois Dziergowski
Kevin Irwin
Donna Kirouac
Ron LaBelle
Rosalind Lowen
Mary-Helen McGrath
Dan McGuire
Bob Mullen
Barbara Rousseau
Nancy Shearer
Patricia Storm
Faye Tresvik
Nicholas Wallner
500 Hours
Karen Green
Karen Jordan
Donna Kirouac
Philip Lefebvre
Connie Loken
Karen Maitland
Diane Miner
Christine Stacey
Nicholas Wallner
1000 Hours
Sandra Chandonnet
Elaine Demers
Pam Magrath
Ronald Ricker
Kathryn Segreti
Marlene Taussig
2000 Hours
Timothy Adams
Moe Demers
Judy Lai
Patty Mason
Howie Wheeler
EARNED & HOURS AWARDS
Annual Hours
Nicholas Wallner - 730
Donna Kirouac - 494
Karen Green - 455
Tim Adams - 439
5000 Hours
Vivian Villemure
GSA of the Year – Marty Wagner
Comfort Inn Concord Class of 2011
The GSA of the Year is recognized for excellent service to the community and
dedication to the GSA mission. This GSA is making a difference, providing
guests a unique experience with spirit and enthusiasm, and helping other GSAs
by training and mentoring with patience.
Marty is an amazing and dedicated GSA, as she is first in line to step up to help
with the harder projects. She is incredibly prepared and resourceful, and she
donates her time in many different ways as a GSA. She is a regular at the
Canterbury and Hooksett Welcome Centers, as well as the Concord Chamber.
Marty helped solicit multiple items for our annual auction, as well as donated
items herself. Each year, she volunteers to represent the Merrimack Valley for
our GSA Certification trainings. With her own time and at her own expense,
she reaches out to all of the chambers in the region, drives to their locations and
picks up 100 copies of their books, writes up information pages on the region
and has them printed, all in addition to driving to all of our certification
trainings and presenting as part of the Falling in Love with NH module. Marty
was also instrumental in the research, editing and completion of the Regional
Resource Guide project.
Award Sponsors:
1000 Hours
Award Sponsors:
Top Annual Hours;
2000 & 5000 Hours
“Congratulations Marty on such a
great achievement! You are invited to
stay at one of our wonderful NH Bed &
Breakfasts as part of your celebration!
See you soon.”
Hospitality from the Heart Award –
Maryellen McGrath
Greater Manchester Chamber of Commerce Class of 2012
The Hospitality from the Heart Award is given to the GSA who spends endless
hours trying to go unnoticed and gives generous contributions to other GSAs
from their warm heart.
Maryellen is always helpful and willing to give of herself to other GSAs and our
guests. She has also been great about spreading the word about the organization
and bringing in new GSAs. She is representative of Hospitality from the Heart,
both with our volunteers and guests all over the state. Maryellen volunteers at
many special events, where she is incredibly positive and welcoming to everyone.
She also volunteers at the Manchester-Boston Regional Airport.
Service Award – Duncan McIntyre
Isles of Shoals Class of 2003
The Service Award is given to the GSA that serves the GSA program by
volunteering their time with enthusiasm. They are someone who shares their
training expertise with others while still continuing to learn about the state of
New Hampshire.
Duncan is always a pleasure to work with on any shift, and he has such an
easy-going manner with everyone he meets. He knows the state extremely well
and shares that information with an abundance of patience when helping
visitors to the state, and also when mentoring new GSAs. He takes all the time
in the world listening carefully to what the person wants, but he is also ready
with a variety of suggestions for each visitor. He is a quiet presence who gives so
much each time he works a GSA shift, whether it is at Hooksett North (often on
Saturday mornings), various shifts at the Manchester-Boston Regional Airport,
special events, or helping at GSA trainings.
Judi Window - It’s Always Sunny
in New Hampshire Award – Christine Stacey
Manchester-Boston Regional Airport Class of 2015
The Judi Window It’s Always Sunny in NH Award is given to the person
who best exemplifies the “It’s Always Sunny in NH” spirit, serving guests
even in difficult situations with a smile and a positive outlook.
Christine Stacey exemplifies a sunny, joyful, and happy Granite State
Ambassador perfectly. She has so much joy, is always laughing and
encourages others to laugh with her. She never makes a negative comment,
and she makes everyone feel happier just by being in her presence. She is
willing to do any task and always does it with a smile. Christine knows so
much about our state and continues to learn. She is very quick to
compliment her fellow GSA’s and will happily caboose tours at the State
House and assist with students who may need assistance. She can be
found volunteering at the State House or at special events.
2019 Special Awards
Tony Evans
Bruce Flegal
Paula Fortner
Sue Geyer
Yvonne Gillen
Emily Goulet
Roberta Grady
Karen Green
Sue Greenbaum
Darlene Greenwood
Anne Hatin
Iris Altilio
Betsy Booth
Sarah Brown
Jim Byrd
Evangeline Christon
Martha Clark
Sally Corcoran
Elaine Demers
Moe Demers
Linda Duquette
Sharon Ebol
KUDOS AWARDS
Ann Karcich
Philip Lefebvre
Virginia Leighton
Connie Loken
Heather Lovejoy
Karen Maitland
Patty Mason
Jean McGiffin
Mary Helen McGrath
Dan McGuire
Elise Merrick
Diane Miner
Veronica Molloy
Carmen Nadeau
Stephen Nelson
John Richards
Barbara Rousseau
Kathryn Segreti
Christine Stacey
Patricia Storm
Marty Wagner
Nicholas Wallner
Maureen Walsh
Gretchen Ziegler
GSA Booster of the Year Award
Bruce Flegal
McAuliffe Shepard Discovery Center
Class of 2014
Industry Merit Award
Marnie Cinquantini
Southern NH University
Class of 2014
Division of Travel & Tourism
Bureau of Visitor Services
Rest Area Attendant
Industry Merit Award
Barbara Cabral
Gunstock Mountain Resort
Class of 2013
Division of Travel & Tourism
Bureau of Visitor Services
Rest Area Attendant
10 Year Pins - Active members
of the 2009 Classes
Concentra Urgent Care
Discover Portsmouth
Division of Travel & Tourism
Littleton Century 21 Winn Association
5 Year Pins - Active members
of the 2014 Classes
Cathedral of the Pines
McAuliffe-Shepard Discovery Center
Medallion Opera House
Southern NH University
Rookie of the Year Award
Nick Wallner
The Bridges House
Class of 2018
History of the AMBIE Awards
The Granite State Ambassadors’ “Achievement Awards” were established in
1999 to honor 20 GSAs who had achieved 100-500 hours of volunteer service.
After growing to honor hundreds of GSAs for thousands of hours of service,
the event was renamed the “AMBIE” Awards (like the Emmy Awards, but for
Ambassadors).
Throughout the year, fellow Granite State Ambassadors, Center Managers,
tourism and state officials, and the traveling public, take time to give “Kudos”
to our Granite State Ambassadors.
From these submissions, our Nominating Committee, comprised of former
GSAs of the Year, and Board and Staff members, meets to discuss the
suggestions. This team develops a recommended slate of award recipients for
approval by the NHGSA Board of Directors.
GSAs of the Year
2019 - Marty Wagner
2018 - Kathryn Segreti
2017 - Moe Demers
2016 - Sue Greenbaum
2015 - Anita Memos
2014 – Sue Geyer
2013 – Jean McGiffin
2012 – Lorraine Charron
2011 – Richard Russell
2010 – Jean Acton
2009 – Vivian Villemure
2008 – Linda Gross
2006 – Jim Narkiewicz
2005 – Trudy Hainey
2004 – Paul Lacourse
2003 – Mary Osborne
2002 – Ron Brown
2001 – Rita Glasheen
2000 – Gerry Steinberger
1999 – Georgie/Charlie Reagan
Hospitality from
the Heart Award
2019 - Maryellen McGrath
2018 - Ron Lai
2017 - Diane LaBelle
2016 - Patty Mason
2015 - Joyce Heinrich
2014 – Judy Lai
2013 – Steve/Karen Jordan
2012 – Sue Geyer
2011 – Al Peters
2010 – Judy Greer
2009 – Don/Bev McWay
2008 – Pearl Martin
2006 – Ann Carroll
2005 – Jill Guild
2004 – Trudy Hainey
2003 – Roger Bernier
2002 – Art Garey
2001 – Paul Carroll
2000 – Pat Michell
1999 – Mary Osborne
Service Award
2019 - Duncan McIntyre
2018 - Brenda Urban
2017 - Maureen Walsh
2016 - Marty Wagner
2015 - Moe Demers
2014 – Kathleen Kozak
2013 – Sue Greenbaum
2012 – Kate/Gary Bashline
2011 – Anita Memos
2010 – Lorraine Charron
2009 – Joe Reisert
2008 – Jean McGiffin
2006 – Lloyd Farnham
2005 – Linda Gross
2005 – Virginia Stone
2004 – Jim Narkiewicz
2003 – Therese Colford
2002 – Jim Theodosopouls
2001 – Mel Schunneman
2000 – Vera Hujar
1999 – Jean Acton
Judi Window -
It’s Always Sunny in
NH Award
2019 - Christine Stacey
2018 - Deborah Hickey
2017 - Dan Memos
2016 - Kathryn Segreti
2015 - Howie Wheeler
2014 – Judi Window
2012 - Joanne Tethers (Sunshine)
2011 - Lorry Young (Sunshine)
SPECIAL AWARDS (Past 10 years)
2018 - Karen Maitland, Tom Malafronte, Bob & Irene Mullen
2017 - Tim Adams, James Byrd, Mary Lenz, NH State House Visitor Center, White Mountain Attractions Association
2016 - Carolyn O’Brien, Doreen Braley, Connie Loken, Moe Demers
2015 - Jennifer Codispoti, Jennifer Townsend, Kirsten Powelson, Indian Head Resort, Kathleen Beliveau, Sue Greenbaum,
Jeanne Walcek, Paul Lacourse, Kathleen Kozak, Brenda Urban, Yvonne Cote, Deb Hickey, Kathryn Segreti,
Raymond Croteau, Ann Verow
2014 - Virginia Drew, Pip Adams, Diane LaBelle, Jennifer Tockman, Brenda Urban
2013 – Dianne Fortin, Phyllis Goodhue, Trudy Hainey, Anita Memos, Marty Wagner, Howie Wheeler
2012 – Jennifer Aldrich, Christine Colby, Dylan Crepeau, Maison D’Amelio, Royce D’Amelio, Moe Demers,
Allison Demirjian, Nathan Pasquale
2011 – Charlene Courtemanche, Kathleen Kozak, Bob Spoerl
2010 – Kelly Bryer, Jacky Courtois, Leo Glasheen, Kirk Membry, Charlie Reagan, Helen Ryba
2009 – Kathy Cassavaugh, Jill Guild, Peter Morgan, Ron Brown, Lois Mosowitz, Wally Mitchell
Major Supporter Gifts & Perks
2018 - Volunteer Service Award in Group Category - Awarded at Volunteer NH’s Spirit of NH Awards
2015 - NH Travel Council “Tourism Person of the Year” Awarded by the NH Travel Council to Board Chair,
Gretchen Ziegler
2012 – “Volunteer Champion Award” - For volunteerism at its best. Awarded by Volunteer NH
2012 – “2012 Top 20 Businesses in NH” - Awarded by New Hampshire Herald
2009 – “Profile Award” - In recognition of strength and character based on contributions to the state in preserving
New Hampshire’s heritage, culture, resources, traditions, and history. Awarded by Old Man of the Mountain Legacy Fund
2007 – “Governor’s Commendation” - For 10 Years of Service to New Hampshire. Awarded by NH Resource & Economic
Development - Commissioner George Bald for Gov. John Lynch
2004 – “NH Business of the Year” - Tourism/Hospitality. Awarded by Business NH Magazine and the NH Association of
Chamber of Commerce Executives
2004 – “Granite Pineapple Industry Leader” - Awarded to Bill Petersen, GSA President by Greater Manchester
Chamber of Commerce for his tourism leadership in the city of Manchester
2003 – “Most Valuable Volunteer(s)” - National Award – Nominated by NH Lodging & Restaurant Association.
Awarded by American Hotel & Lodging Association
2003 – “Yankee Barn Raiser” - Awarded to Bill Petersen, GSA President by Yankee Magazine for his service as president of
GSA Inc. and to the state of New Hampshire
2000 – “Very Best Volunteers In NH” - Awarded by NH Magazine and voted for by the residents of New Hampshire
1997 – “Tourism Person of the Year” - Awarded to Judi Window, GSA Managing Director by the NH Travel Council
AWARD WINNING ORGANIZATION
Downtown Manchester
Envy Sports Club & Cafe
Fairfield Inn, Manchester Airport
Franklin Pierce Homestead
Jack Daniels Motor Inn
Kearsarge & Upper Valley Life Magazine
Massage Envy
Quality Inn, Manchester Airport
Epsom
NH Tourism Industry
at The Big E
The White Mountains Attractions Association would like to THANK all past and present
Granite State Ambassador volunteers for your service promoting tourism in the State
of New Hampshire and for passionately sharing your knowledge and experiences in
the White Mountains and at our popular Attractions with the visiting public.
#whitemountainsVisitWhiteMountains.com
ICONIC ATTRACTIONS. MOUNTAINS OF FUN!
THE WHITE MOUNTAINS ATTRACTIONS THANK YOU!
WHIT
E
MOUN
TAINS
NE
W
HAMPSHI
RE
www.FlyManchester.com
Granite State
Ambassadors
470 Mast Road
Goffstown NH 03045
(240) 621-0638
info@nhgsa.com
www.NHGSA.com
Special Thanks to our Key Partners
Plan your New Hampshire Stay-Cation
at our Holiday Fundraising Auction!
November 1-10, 2019
www.32auctions.com/nhgsa2019
For more holiday fun, check out our friends at
NH Made’s 2nd Annual Holiday Auction
October 25 - November 6, 2019
www.32auctions.com/nhmade2019
2018 Peer Award Winners
Deb Hickey, Brenda Urban,
Kathryn Segreti, & Ron Lai

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Granite State Ambassador 2019 Yearbook

  • 1. New Hampshire Granite State Ambassadors 2018-2019 Commemorative Yearbook Welcoming the World to New Hampshire since 1996
  • 2. Board of Directors 2018-2019 Officers: Gretchen Ziegler, Chair Bill Petersen, Vice-Chair / NHGSA Founder Charlene Courtemanche, Secretary Sue Geyer, Treasurer Directors: Frederic Clausen, Proctor’s Lakehouse Cottages Kathryn Segreti, 2018 GSA of the Year Maurice Demers, 2017 GSA of the Year Susanne Greenbaum, 2016 GSA of the Year Peter Morgan, NHGSA Founder Mark Okrant, NH Author, The Laker Joseph Walker, New England College / NHTI Judi Window, Morgan Franklin Fellowship, NHGSA Founder Part-Time Staff & Contractors Kelly Bryer, Executive Director Michelle Demirjian, Chief Financial Officer Emily Goulet, Volunteer & Events Manager (19) Naomi Halter, Director of Volunteer Operations (18) Matt Lavoie, Literature Coordinator Lorinda Franklin, Data Entry GSA Mission and Values Our Mission The Granite State Ambassadors program is dedicated to meeting and exceeding the informational needs of guests and residents of the State of New Hampshire through in-depth training and active participation of our certified Ambassadors. Our Core Values We believe in volunteerism, participation, and cooperation. We believe in training and demonstrating the essence of New Hampshire hospitality. We believe that citizen responsibility and living landscape are the themes that define this essence. Citizen Responsibility A belief that individual citizens can and will take responsibility for our future. Living Landscape A strong attachment to the condition of the state, including both its natural resources and its built environments. In short, we believe that New Hampshire will only be a good place to visit if it continues to be a good place to live. Visitors will come only if we work proactively to retain our scenic open spaces, rich historic and cultural attractions, livable communities, as well as the social structure that values the individuals and permits them regular opportunities to pitch in and make a difference. In Memory of Those Who Passed Away This Past Year: Desperna “Honey” Stergio First in the Nation Class of 1999 Linda Gross Red Spotted Newt Class of 1997 Ed Gartland Franco American Class of 2007 Pat Bryan Purple Finch Class of 1999 Elizabeth Webb Cheney PSU Ice Arena Class of 2011 Pearl Martin Kancamagus Class of 1998 Georgie Reagan NH Made Class of 1997
  • 3. A Message from Our Chair Gretchen Ziegler, Chair of the Board of Directors Stonewall Farm Class of 2004 What an exciting year this has been with new programs and activities!! The New Heritage Trail program started out with our many wonderful Museums to visit. Next year we will have another facet of the tourism industry to explore. The Staff, DTTD Staff, and our Volunteers put together our new Regional Resource Guides, and we have been getting rave reviews from those who have started using them in the Welcome Centers. Many thanks to all who participated in collecting the information and to the group of GSAs who put the information together into a wonderful usable format. We thank again our wonderful Partners, the Division of Travel and Tourism Development and the Manchester-Boston Airport. Without them, we could not provide our many services to our guests and the citizens of New Hampshire. We want to thank our Board of Directors for their dedicated service, and especially those who have completed their service: Charlene Courtemanche who has served as Secretary of the Board has taken a job that does not allow her continued participation. Fred Clausen is selling his family property and looking forward to traveling. And Sue Greenbaum, the GSA of the Year for 2016 who has contributed a lot to the Board, especially with her thoughtful questions which help us to better understand what we do. Our Staff is incredible!! We miss Naomi who has found out that having a second child is very time consuming! Emily has stepped up from her Intern status to fill the vacancy and has been a tremendous help for Kelly. Michelle continues to support our organization with financial and administrative affairs--we couldn’t do it without her!! And Kelly--what can I say about Kelly. I continue to hear rave reviews from our Volunteers and Board members. Her intelligent and creative leadership of this organization is a privilege to observe, and working with her is a joy. The tourism industry continues to support our training programs, tours, perks, and we appreciate our many friends in the field. We look forward to another year of service to the State of New Hampshire and her traveling guests and citizens. A Message from Our Executive Director Kelly Bryer, Executive Director Museum of NH History Class of 2003 It’s been a productive year at New Hampshire Granite State Ambassadors with lots of new partners and initiatives. Our biggest included the formation of a Strategic Advisory Committee filled with our industry peers to help guide our organization as we move forward with our growth and strategic planning. With the help of our Granite State Ambassadors (GSAs), we reenergized our Education Committee to develop new, large-scale educational opportunities to keep our volunteers at the top of their game. The first is the New Hampshire Advanced Travel Counselor Certification which will take place later in 2019. This will be a full day’s educational program followed by a timed, and scored exam. We also developed the Explore NH Passport program, featuring a new ‘trail’ each year for our volunteers to experience. The 2019 program features the NH Heritage Museum Trail. With participation from our GSA volunteers and the NH Division of Travel and Tourism’s welcome center attendants, we created Regional Resource Guides. These guides assist our volunteers in making quality, authentic referrals to guests from around the state and include information on historical sites, places to swim, hike, bike, paddle, picnic, etc. Another part of our planned growth is to provide new volunteer opportunities within statewide member museums. Our GSA volunteers will now be able to serve as docents, greeters, and as special event supporters at participating member museums in addition to being able to volunteer at welcome centers and at tourism related events. It’s years like this that give me a sense of awe and admiration of our GSA volunteers and Board of Directors. Never have I met a group of more passionate people who truly love this state, and want to make our guest’s experience while visiting the very best. Thank you for being my inspiration! By The Numbers: 332 GSA certified volunteers served 18,782 hours at our partner visitor centers and events. GSAs personally engaged with over 78,000 NH guests at these visitor centers. While at The Big E, about 400,000 of the expo’s attendees visit the NH Building specifically looking for NH travel brochures and information. 70+ volunteers spend 17 days each September on behalf of the NH Division of Travel and Tourism Development. 233 GSAs participated in our extensive Learning Opportunities which included over 30 tours, gatherings, roundtables, trainings, and meetings.
  • 4. Morgan Franklin Fellowship Class of 2019 Daniel Adams Charles Albee Lisa Bell Denise Bowdidge Lillian Clark Maria Coviello Teresa Hollingsworth Jake Howard Aidah Kwagala Nadine Mahoney Nancy Mayville Mary McGuire Alison Mrohs Lucy Nichols Ashlynn Patenaude Barbara Shea Cecelia Smith Marilyn Sullivan Kendra Vanorden Margaret Waterhouse Roberta Wells John Brimson Christine Buonopane Kathi Daigle Donna DeRoma Margit Eder Caitlin Farrar Nicholas Green Becky Henderson Sandy Kadlick Terry Marcille Jean Mogan Debra Picard Ashlee Rowley Marie Schnick Phillip Smart Chelsea Smith Jennifer Smith Robert Vachon GSA Certification Training The Hotel Concord Class of 2019
  • 5. The Fitzwilliam Inn Class of 2019 Cindy Beaulac Judith Haven Christopher Holman Ortwin Krueger Larry Lenderman Doris Maloon Robert Nash Leigh Polish Renee Sangermano Acute Medical Gas Aviation Museum of NH Cathedral of the Pines CC & D Kitchen Marketplace Concord Conservation - Trails Fitzwilliam Inn Greater Concord Chamber of Commerce Greater Manchester Area Chamber of Commerce Hannah Grimes Marketplace Historical Society of Cheshire County Innovision Realty The Chamber Collaborative of Greater Portsmouth Jack Daniels Motor Inn Lakes Region Tourism Association Lake Sunapee Region Chamber of Commerce Little River Bed & Breakfast Manchester Historic Association - Millyard Museum Manchester-Boston Regional Airport McAuliffe-Shepard Discovery Center Monadnock Travel Council Morgan Franklin Fellowship NH Bed & Breakfast Association NH Department of Agriculture, Markets & Food NH Division of Travel & Tourism Development NH Division of Economic Development NH Division of Parks & Recreation NH Fish & Game Department NH Historical Society Northern New England Passenger Rail Authority Northern Community Investment Corporation NH Made NH Motor Speedway Pleasant View Bed & Breakfast SEE Science Center Stephanie Seacord - Portsmouth Peace Treaty, Japan American Association, Strawbery Banke Stonewall Farm The Hotel Concord White Mountains Attractions Association White Mountain National Forest Kathy Schillemat Karen Simmons Leonard Swenson Lillian Swenson Chelley Tighe Kaysyn Walker Maryellen Walker Beth Wood Training Partner Presenters
  • 6. Volunteer Opportunities - (not all pictured)
  • 7. Event Partners Bedrock Gardens Fairy / Hobbit House Fest Greater Hillsborough Chamber of Commerce Hillsborough Fest & Fair DoubleTree by Hilton, Manchester Downtown Millyard Communications Inc. Made in NH Expo Monadnock Travel Council Cheshire Fair Keene Ice & Snow Festival Epsom Elks Lodge - AMBIE Awards Luncheon Great American Ribfest & Food Truck Festival NH Division of Travel and Tourism Best of NH Party Farm & Forest Expo Made in NH Expo NH Camping & RV Show New England Brewfest The Big E NH Farm and Forest Expo NH Homebuilders Association NH State Home Show NH State Council on the Arts - Poetry Out Loud Eastman Community - GSA Holiday Party NH Federal Credit Union CU4 Reality Financial Strawbery Banke Candlelight Stroll Ghosts on the Banke Vintage & Vine Portsmouth Fairy House Tour The Bridges House Governor’s Holiday Party
  • 8. Volunteer Opportunities - (not all pictured) Exploring NH: On the Trail
  • 9. Our Explore NH Passport program launched this year with a partnership with the NH Heritage Museum Trail. Active GSAs received a special passport to explore NH. Participating Museums include: NH Boat Museum | Castle in the Clouds | Remick Country Doctor Museum & Farm | The Libby Museum | Wright Museum of World War II | Lake Winnipesaukee Museum | Museum of the White Mountains | USS Albacore | American Independence Museum | Woodman Museum | Aviation Museum of NH | Canterbury Shaker Village | Currier Museum of Art | Manchester Millyard Museum | NH Historical Society Explore NH: NH Heritage Museum Trail Member Visitor Center Partners Bedrock Gardens, Lee Exeter Area Chamber of Commerce Greater Concord Chamber of Commerce Capitol Region Visitor Center Greater Manchester Chamber of Commerce Hampton Area Chamber of Commerce Lake Sunapee Region Chamber of Commerce Lakes Region Tourism Association, Tilton Littleton Area Chamber of Commerce Manchester-Boston Regional Airport Manchester Millyard Museum Monadnock Travel Council Greater Keene Chamber of Commerce Greater Hillsborough Chamber of Commerce NH Division of Travel & Tourism Canterbury Welcome Center Colebrook Welcome Center Hooksett North Welcome Center Hooksett South Welcome Center Intervale Welcome Center Lebanon Welcome Center Littleton Welcome Center Salem Welcome Center Sanbornton Welcome Center Seabrook Welcome Center Springfield Welcome Center Sutton Welcome Center NH State House Visitor Center White Mountain National Forest Gateway Visitor Center - Exit 32 Headquarters - Exit 27
  • 11. White Mountains Attractions Association 4-day Educational Tour Newfound Lake Association EcoTour Quarterly Meetings with Manchester- Boston Regional Airport Management LaBelle Winery Mount Kearsarge Indian Museum Eastman Community GSA Holiday Party New Hampshire Transportation Management Cesnter Fairfield Inn - Manchester Manchester Millyard Museum W.S. Badger Company Hanover, NH: Hanover Area Chamber of Commerce; Hilton Garden Inn; Residence Inn; Six South Street Hotel; Hanover Inn; Skinny Pancake; Hood Museum & Dartmouth College Brookline, NH: Andres Institute of Art; Andres Sculputure Park; Cozy Tea Cart Department of Corrections Retail Industries NH State House Manchester-Boston Regional Airport St. Paul’s Episcopal Church Social Committee: Journey to the North Pole White Mountain Museum at Plymouth State University Jean’s Playhouse Lunch Bunch: Firefly, LaBelle’s Winery, & Gypsy Cafe Ichiban Japanese Steakhouse The Ski Geezers
  • 12. 100 Hours Ruth Dabrowski Michelle Demirjian Linda Duquette Richard Flagg Paula Fortner Kathy Gallo Pauline Green Douglas Hadfield Richard Jenkins Donna Kirouac Bob McGrath Elaine Merritt Kevin O’Meara Kathleen Rice Orshak Mark Orshak Patricia Storm Shulamit Walker Nicholas Wallner Sharen Wheeler 250 Hours Iris Altilio Joan Baldessari Matt Blanchard Joseph Distefano Lois Dziergowski Kevin Irwin Donna Kirouac Ron LaBelle Rosalind Lowen Mary-Helen McGrath Dan McGuire Bob Mullen Barbara Rousseau Nancy Shearer Patricia Storm Faye Tresvik Nicholas Wallner 500 Hours Karen Green Karen Jordan Donna Kirouac Philip Lefebvre Connie Loken Karen Maitland Diane Miner Christine Stacey Nicholas Wallner 1000 Hours Sandra Chandonnet Elaine Demers Pam Magrath Ronald Ricker Kathryn Segreti Marlene Taussig 2000 Hours Timothy Adams Moe Demers Judy Lai Patty Mason Howie Wheeler EARNED & HOURS AWARDS Annual Hours Nicholas Wallner - 730 Donna Kirouac - 494 Karen Green - 455 Tim Adams - 439 5000 Hours Vivian Villemure GSA of the Year – Marty Wagner Comfort Inn Concord Class of 2011 The GSA of the Year is recognized for excellent service to the community and dedication to the GSA mission. This GSA is making a difference, providing guests a unique experience with spirit and enthusiasm, and helping other GSAs by training and mentoring with patience. Marty is an amazing and dedicated GSA, as she is first in line to step up to help with the harder projects. She is incredibly prepared and resourceful, and she donates her time in many different ways as a GSA. She is a regular at the Canterbury and Hooksett Welcome Centers, as well as the Concord Chamber. Marty helped solicit multiple items for our annual auction, as well as donated items herself. Each year, she volunteers to represent the Merrimack Valley for our GSA Certification trainings. With her own time and at her own expense, she reaches out to all of the chambers in the region, drives to their locations and picks up 100 copies of their books, writes up information pages on the region and has them printed, all in addition to driving to all of our certification trainings and presenting as part of the Falling in Love with NH module. Marty was also instrumental in the research, editing and completion of the Regional Resource Guide project. Award Sponsors: 1000 Hours Award Sponsors: Top Annual Hours; 2000 & 5000 Hours “Congratulations Marty on such a great achievement! You are invited to stay at one of our wonderful NH Bed & Breakfasts as part of your celebration! See you soon.”
  • 13. Hospitality from the Heart Award – Maryellen McGrath Greater Manchester Chamber of Commerce Class of 2012 The Hospitality from the Heart Award is given to the GSA who spends endless hours trying to go unnoticed and gives generous contributions to other GSAs from their warm heart. Maryellen is always helpful and willing to give of herself to other GSAs and our guests. She has also been great about spreading the word about the organization and bringing in new GSAs. She is representative of Hospitality from the Heart, both with our volunteers and guests all over the state. Maryellen volunteers at many special events, where she is incredibly positive and welcoming to everyone. She also volunteers at the Manchester-Boston Regional Airport. Service Award – Duncan McIntyre Isles of Shoals Class of 2003 The Service Award is given to the GSA that serves the GSA program by volunteering their time with enthusiasm. They are someone who shares their training expertise with others while still continuing to learn about the state of New Hampshire. Duncan is always a pleasure to work with on any shift, and he has such an easy-going manner with everyone he meets. He knows the state extremely well and shares that information with an abundance of patience when helping visitors to the state, and also when mentoring new GSAs. He takes all the time in the world listening carefully to what the person wants, but he is also ready with a variety of suggestions for each visitor. He is a quiet presence who gives so much each time he works a GSA shift, whether it is at Hooksett North (often on Saturday mornings), various shifts at the Manchester-Boston Regional Airport, special events, or helping at GSA trainings. Judi Window - It’s Always Sunny in New Hampshire Award – Christine Stacey Manchester-Boston Regional Airport Class of 2015 The Judi Window It’s Always Sunny in NH Award is given to the person who best exemplifies the “It’s Always Sunny in NH” spirit, serving guests even in difficult situations with a smile and a positive outlook. Christine Stacey exemplifies a sunny, joyful, and happy Granite State Ambassador perfectly. She has so much joy, is always laughing and encourages others to laugh with her. She never makes a negative comment, and she makes everyone feel happier just by being in her presence. She is willing to do any task and always does it with a smile. Christine knows so much about our state and continues to learn. She is very quick to compliment her fellow GSA’s and will happily caboose tours at the State House and assist with students who may need assistance. She can be found volunteering at the State House or at special events.
  • 14. 2019 Special Awards Tony Evans Bruce Flegal Paula Fortner Sue Geyer Yvonne Gillen Emily Goulet Roberta Grady Karen Green Sue Greenbaum Darlene Greenwood Anne Hatin Iris Altilio Betsy Booth Sarah Brown Jim Byrd Evangeline Christon Martha Clark Sally Corcoran Elaine Demers Moe Demers Linda Duquette Sharon Ebol KUDOS AWARDS Ann Karcich Philip Lefebvre Virginia Leighton Connie Loken Heather Lovejoy Karen Maitland Patty Mason Jean McGiffin Mary Helen McGrath Dan McGuire Elise Merrick Diane Miner Veronica Molloy Carmen Nadeau Stephen Nelson John Richards Barbara Rousseau Kathryn Segreti Christine Stacey Patricia Storm Marty Wagner Nicholas Wallner Maureen Walsh Gretchen Ziegler GSA Booster of the Year Award Bruce Flegal McAuliffe Shepard Discovery Center Class of 2014 Industry Merit Award Marnie Cinquantini Southern NH University Class of 2014 Division of Travel & Tourism Bureau of Visitor Services Rest Area Attendant Industry Merit Award Barbara Cabral Gunstock Mountain Resort Class of 2013 Division of Travel & Tourism Bureau of Visitor Services Rest Area Attendant 10 Year Pins - Active members of the 2009 Classes Concentra Urgent Care Discover Portsmouth Division of Travel & Tourism Littleton Century 21 Winn Association 5 Year Pins - Active members of the 2014 Classes Cathedral of the Pines McAuliffe-Shepard Discovery Center Medallion Opera House Southern NH University Rookie of the Year Award Nick Wallner The Bridges House Class of 2018
  • 15. History of the AMBIE Awards The Granite State Ambassadors’ “Achievement Awards” were established in 1999 to honor 20 GSAs who had achieved 100-500 hours of volunteer service. After growing to honor hundreds of GSAs for thousands of hours of service, the event was renamed the “AMBIE” Awards (like the Emmy Awards, but for Ambassadors). Throughout the year, fellow Granite State Ambassadors, Center Managers, tourism and state officials, and the traveling public, take time to give “Kudos” to our Granite State Ambassadors. From these submissions, our Nominating Committee, comprised of former GSAs of the Year, and Board and Staff members, meets to discuss the suggestions. This team develops a recommended slate of award recipients for approval by the NHGSA Board of Directors. GSAs of the Year 2019 - Marty Wagner 2018 - Kathryn Segreti 2017 - Moe Demers 2016 - Sue Greenbaum 2015 - Anita Memos 2014 – Sue Geyer 2013 – Jean McGiffin 2012 – Lorraine Charron 2011 – Richard Russell 2010 – Jean Acton 2009 – Vivian Villemure 2008 – Linda Gross 2006 – Jim Narkiewicz 2005 – Trudy Hainey 2004 – Paul Lacourse 2003 – Mary Osborne 2002 – Ron Brown 2001 – Rita Glasheen 2000 – Gerry Steinberger 1999 – Georgie/Charlie Reagan Hospitality from the Heart Award 2019 - Maryellen McGrath 2018 - Ron Lai 2017 - Diane LaBelle 2016 - Patty Mason 2015 - Joyce Heinrich 2014 – Judy Lai 2013 – Steve/Karen Jordan 2012 – Sue Geyer 2011 – Al Peters 2010 – Judy Greer 2009 – Don/Bev McWay 2008 – Pearl Martin 2006 – Ann Carroll 2005 – Jill Guild 2004 – Trudy Hainey 2003 – Roger Bernier 2002 – Art Garey 2001 – Paul Carroll 2000 – Pat Michell 1999 – Mary Osborne Service Award 2019 - Duncan McIntyre 2018 - Brenda Urban 2017 - Maureen Walsh 2016 - Marty Wagner 2015 - Moe Demers 2014 – Kathleen Kozak 2013 – Sue Greenbaum 2012 – Kate/Gary Bashline 2011 – Anita Memos 2010 – Lorraine Charron 2009 – Joe Reisert 2008 – Jean McGiffin 2006 – Lloyd Farnham 2005 – Linda Gross 2005 – Virginia Stone 2004 – Jim Narkiewicz 2003 – Therese Colford 2002 – Jim Theodosopouls 2001 – Mel Schunneman 2000 – Vera Hujar 1999 – Jean Acton Judi Window - It’s Always Sunny in NH Award 2019 - Christine Stacey 2018 - Deborah Hickey 2017 - Dan Memos 2016 - Kathryn Segreti 2015 - Howie Wheeler 2014 – Judi Window 2012 - Joanne Tethers (Sunshine) 2011 - Lorry Young (Sunshine) SPECIAL AWARDS (Past 10 years) 2018 - Karen Maitland, Tom Malafronte, Bob & Irene Mullen 2017 - Tim Adams, James Byrd, Mary Lenz, NH State House Visitor Center, White Mountain Attractions Association 2016 - Carolyn O’Brien, Doreen Braley, Connie Loken, Moe Demers 2015 - Jennifer Codispoti, Jennifer Townsend, Kirsten Powelson, Indian Head Resort, Kathleen Beliveau, Sue Greenbaum, Jeanne Walcek, Paul Lacourse, Kathleen Kozak, Brenda Urban, Yvonne Cote, Deb Hickey, Kathryn Segreti, Raymond Croteau, Ann Verow 2014 - Virginia Drew, Pip Adams, Diane LaBelle, Jennifer Tockman, Brenda Urban 2013 – Dianne Fortin, Phyllis Goodhue, Trudy Hainey, Anita Memos, Marty Wagner, Howie Wheeler 2012 – Jennifer Aldrich, Christine Colby, Dylan Crepeau, Maison D’Amelio, Royce D’Amelio, Moe Demers, Allison Demirjian, Nathan Pasquale 2011 – Charlene Courtemanche, Kathleen Kozak, Bob Spoerl 2010 – Kelly Bryer, Jacky Courtois, Leo Glasheen, Kirk Membry, Charlie Reagan, Helen Ryba 2009 – Kathy Cassavaugh, Jill Guild, Peter Morgan, Ron Brown, Lois Mosowitz, Wally Mitchell
  • 16.
  • 17. Major Supporter Gifts & Perks 2018 - Volunteer Service Award in Group Category - Awarded at Volunteer NH’s Spirit of NH Awards 2015 - NH Travel Council “Tourism Person of the Year” Awarded by the NH Travel Council to Board Chair, Gretchen Ziegler 2012 – “Volunteer Champion Award” - For volunteerism at its best. Awarded by Volunteer NH 2012 – “2012 Top 20 Businesses in NH” - Awarded by New Hampshire Herald 2009 – “Profile Award” - In recognition of strength and character based on contributions to the state in preserving New Hampshire’s heritage, culture, resources, traditions, and history. Awarded by Old Man of the Mountain Legacy Fund 2007 – “Governor’s Commendation” - For 10 Years of Service to New Hampshire. Awarded by NH Resource & Economic Development - Commissioner George Bald for Gov. John Lynch 2004 – “NH Business of the Year” - Tourism/Hospitality. Awarded by Business NH Magazine and the NH Association of Chamber of Commerce Executives 2004 – “Granite Pineapple Industry Leader” - Awarded to Bill Petersen, GSA President by Greater Manchester Chamber of Commerce for his tourism leadership in the city of Manchester 2003 – “Most Valuable Volunteer(s)” - National Award – Nominated by NH Lodging & Restaurant Association. Awarded by American Hotel & Lodging Association 2003 – “Yankee Barn Raiser” - Awarded to Bill Petersen, GSA President by Yankee Magazine for his service as president of GSA Inc. and to the state of New Hampshire 2000 – “Very Best Volunteers In NH” - Awarded by NH Magazine and voted for by the residents of New Hampshire 1997 – “Tourism Person of the Year” - Awarded to Judi Window, GSA Managing Director by the NH Travel Council AWARD WINNING ORGANIZATION Downtown Manchester Envy Sports Club & Cafe Fairfield Inn, Manchester Airport Franklin Pierce Homestead Jack Daniels Motor Inn Kearsarge & Upper Valley Life Magazine Massage Envy Quality Inn, Manchester Airport Epsom
  • 19. The White Mountains Attractions Association would like to THANK all past and present Granite State Ambassador volunteers for your service promoting tourism in the State of New Hampshire and for passionately sharing your knowledge and experiences in the White Mountains and at our popular Attractions with the visiting public. #whitemountainsVisitWhiteMountains.com ICONIC ATTRACTIONS. MOUNTAINS OF FUN! THE WHITE MOUNTAINS ATTRACTIONS THANK YOU! WHIT E MOUN TAINS NE W HAMPSHI RE
  • 20. www.FlyManchester.com Granite State Ambassadors 470 Mast Road Goffstown NH 03045 (240) 621-0638 info@nhgsa.com www.NHGSA.com Special Thanks to our Key Partners Plan your New Hampshire Stay-Cation at our Holiday Fundraising Auction! November 1-10, 2019 www.32auctions.com/nhgsa2019 For more holiday fun, check out our friends at NH Made’s 2nd Annual Holiday Auction October 25 - November 6, 2019 www.32auctions.com/nhmade2019 2018 Peer Award Winners Deb Hickey, Brenda Urban, Kathryn Segreti, & Ron Lai