The survey results show that:
1) 39% of respondents believe an untethered workforce will have the most positive impact on their agency in the next year.
2) Agencies are at various stages of mobile adoption, with 19% currently using apps, 25% researching mobility, and 19% not considering it.
3) The Blackberry OS, Android, and iPhone platforms are most supported among organizations.
4) Most agencies have policies where they pay all device and plan costs or provide reimbursements to employees.
Survey Results: The consumerization of it from the end user’s perspectiveSymantec
More than ever, end users rely on smartphones to keep them connected both personally and professionally. As a result, enterprises now must support a wide variety of both enterprise- and employee-liable devices. Symantec recently conducted a small survey to learn more about end users’ experiences with and perspectives on this rapidly growing trend.
AdMob Mobile Metrics Report - January 2010AdMob Inc
AdMob stores and analyzes data from each ad request to serve the most relevant ad possible. AdMob Mobile Metrics offers a snapshot of this data to provide insight into trends in the mobile ecosystem.
Our January 2010 report features the results of a survey of consumer usage and attitudes across the Android, iPhone and webOS application platforms
Survey Results: The consumerization of it from the end user’s perspectiveSymantec
More than ever, end users rely on smartphones to keep them connected both personally and professionally. As a result, enterprises now must support a wide variety of both enterprise- and employee-liable devices. Symantec recently conducted a small survey to learn more about end users’ experiences with and perspectives on this rapidly growing trend.
AdMob Mobile Metrics Report - January 2010AdMob Inc
AdMob stores and analyzes data from each ad request to serve the most relevant ad possible. AdMob Mobile Metrics offers a snapshot of this data to provide insight into trends in the mobile ecosystem.
Our January 2010 report features the results of a survey of consumer usage and attitudes across the Android, iPhone and webOS application platforms
Measuring and Capturing Value of Government CommunicationGovLoop
Measuring and Capturing Value of Government Communication describes a methodology of government communications to go from clicks to engagement to real mission results
Mob4Hire releases Mobile Apps report from "Global Wireless Satisfaction Surve...Stephen King
In collaboration with Dr. Bob E. Hayes, PhD of Business Over Broadway, Mob4Hire’s 111-country ‘Global Wireless Satisfaction Survey’ reveals the importance of Mobile Apps on the wider ecosystem; especially network operators.
The report is based on the survey conducted among attendees of the 2nd annual conference “Enterprise Mobility Day” which was held on October 11th, 2012 by the Center for Enterprise Mobility of I.T.Co and the Russian Union of CIO (SoDIT)
Mobile strategy and sophistication study for slideshareStefan Tornquist
This is a summary of some topline findings from our Q1 2013 report based on the Mobile Strategy and Sophistication Study, conducted in partnership with Kontagent. The study had over 1,300 participants, most of them client side, 60% in management.
Users are reaching for mobile devices numerous times every day specifically to use mobile apps. The power and
freedom of connected mobile computing continues to raise expectations but users have little patience for problematic
apps. Mobile device users heavily rely on peer reviews and star ratings to help them choose their apps. Once a
mobile app is installed, that app is judged for its speed, responsiveness and stability which define the user experience
and overall satisfaction. Yet this study finds that users are experiencing app issues regularly. Critically, this report
reveals that apps that exhibit issues are quickly abandoned after just a couple of occurrences.
For a company who creates mobile apps, while good performance can lead to satisfied user and app downloads,
poor performance will result in quick app abandonment. The findings indicate that the key to loyal customers from
mobile apps is directly related to the mobile app performance, stability and resource consumption. Metrics defining
the mobile app user experience must be measured from the customer’s perspective and ensure it meets or exceeds
expectations at all times. The consequence of failing to meet user expectations is not only app abandonment – it also
leads to a tarnished brand with lost revenue opportunities from both current and future users.
Conversation Index Q3 2011 gewährt überraschende.
Einblicke in das Verbraucherverhalten.
5,8 Mio. Einzeldaten aus 210 Ländern. Echte, nutzbare Ergebnisse.
In jedem Quartal werten wir die Millionen von Verbrauchergesprächen aus, die es inzwischen online gibt, und leiten daraus verwertbare Erkenntnisse ab. Der Index Q3 2011 gewährt u. a. folgende wichtige Einblicke:
-Der über Benutzer von Mobilgeräten erwirtschaftete Umsatz hat sich dieses Jahr verdreifacht. Verbraucher verwenden ihre Mobilgeräte inzwischen nicht nur zum Abrufen von Informationen, sondern auch für Bestellungen, zum Hinterlassen von Feedback und für vieles mehr. Verfügen Sie über eine Strategie für Mobilgeräte?
-Langjährige Kunden von Finanzdienstleistern geben Produkten eine um 8 Prozent geringere Bewertung als neue Kunden — – und tragen mehr nutzergenerierte Inhalte bei. Wie zufrieden sind Ihre langjährigen Kunden?
-Der Lebenszyklus der Verbrauchermeinung zu Produkten folgt einem vorhersehbaren Muster, das in allen Phasen der Produktentwicklung berücksichtigt werden kann. Welche Auswirkungen hat die Meinung der Verbraucher in frühen und späten Phasen auf Ihre derzeitigen – und künftigen – Innovationen?
Und das ist noch nicht alles. The Conversation Index ist nicht nur eine Sammlung von Social-Media-Daten: Wir ermitteln wichtige Erkenntnisse, die sich für Ihr Geschäft auswerten lassen und direkt auf authentischem Kundenfeedback beruhen.
Optimizing the Evolving Landscape of Mobile Email MarketingMarketingSherpa
Join us on March 20, 2013, at 2:00 p.m. (ET), for a quick, 30-minute webinar – sponsored by BlueHornet. In this session, you will learn:
-How the Ritz-Carlton Destination Club developed targeted mobile landing pages
-How those landing pages then increased lead generation and enhanced the online experience
-How they then developed a strategic mobile campaign based off Web analytics and KPIs to increase average form conversion rates
You'll leave this session knowing the strategy that lead to a 243% in mobile email traffic.
There are more searches on Apps on mobile devices than on the mobile versions of the Search Engines. This session will focus on local search as it relates to mobile application optimization.
Measuring and Capturing Value of Government CommunicationGovLoop
Measuring and Capturing Value of Government Communication describes a methodology of government communications to go from clicks to engagement to real mission results
Mob4Hire releases Mobile Apps report from "Global Wireless Satisfaction Surve...Stephen King
In collaboration with Dr. Bob E. Hayes, PhD of Business Over Broadway, Mob4Hire’s 111-country ‘Global Wireless Satisfaction Survey’ reveals the importance of Mobile Apps on the wider ecosystem; especially network operators.
The report is based on the survey conducted among attendees of the 2nd annual conference “Enterprise Mobility Day” which was held on October 11th, 2012 by the Center for Enterprise Mobility of I.T.Co and the Russian Union of CIO (SoDIT)
Mobile strategy and sophistication study for slideshareStefan Tornquist
This is a summary of some topline findings from our Q1 2013 report based on the Mobile Strategy and Sophistication Study, conducted in partnership with Kontagent. The study had over 1,300 participants, most of them client side, 60% in management.
Users are reaching for mobile devices numerous times every day specifically to use mobile apps. The power and
freedom of connected mobile computing continues to raise expectations but users have little patience for problematic
apps. Mobile device users heavily rely on peer reviews and star ratings to help them choose their apps. Once a
mobile app is installed, that app is judged for its speed, responsiveness and stability which define the user experience
and overall satisfaction. Yet this study finds that users are experiencing app issues regularly. Critically, this report
reveals that apps that exhibit issues are quickly abandoned after just a couple of occurrences.
For a company who creates mobile apps, while good performance can lead to satisfied user and app downloads,
poor performance will result in quick app abandonment. The findings indicate that the key to loyal customers from
mobile apps is directly related to the mobile app performance, stability and resource consumption. Metrics defining
the mobile app user experience must be measured from the customer’s perspective and ensure it meets or exceeds
expectations at all times. The consequence of failing to meet user expectations is not only app abandonment – it also
leads to a tarnished brand with lost revenue opportunities from both current and future users.
Conversation Index Q3 2011 gewährt überraschende.
Einblicke in das Verbraucherverhalten.
5,8 Mio. Einzeldaten aus 210 Ländern. Echte, nutzbare Ergebnisse.
In jedem Quartal werten wir die Millionen von Verbrauchergesprächen aus, die es inzwischen online gibt, und leiten daraus verwertbare Erkenntnisse ab. Der Index Q3 2011 gewährt u. a. folgende wichtige Einblicke:
-Der über Benutzer von Mobilgeräten erwirtschaftete Umsatz hat sich dieses Jahr verdreifacht. Verbraucher verwenden ihre Mobilgeräte inzwischen nicht nur zum Abrufen von Informationen, sondern auch für Bestellungen, zum Hinterlassen von Feedback und für vieles mehr. Verfügen Sie über eine Strategie für Mobilgeräte?
-Langjährige Kunden von Finanzdienstleistern geben Produkten eine um 8 Prozent geringere Bewertung als neue Kunden — – und tragen mehr nutzergenerierte Inhalte bei. Wie zufrieden sind Ihre langjährigen Kunden?
-Der Lebenszyklus der Verbrauchermeinung zu Produkten folgt einem vorhersehbaren Muster, das in allen Phasen der Produktentwicklung berücksichtigt werden kann. Welche Auswirkungen hat die Meinung der Verbraucher in frühen und späten Phasen auf Ihre derzeitigen – und künftigen – Innovationen?
Und das ist noch nicht alles. The Conversation Index ist nicht nur eine Sammlung von Social-Media-Daten: Wir ermitteln wichtige Erkenntnisse, die sich für Ihr Geschäft auswerten lassen und direkt auf authentischem Kundenfeedback beruhen.
Optimizing the Evolving Landscape of Mobile Email MarketingMarketingSherpa
Join us on March 20, 2013, at 2:00 p.m. (ET), for a quick, 30-minute webinar – sponsored by BlueHornet. In this session, you will learn:
-How the Ritz-Carlton Destination Club developed targeted mobile landing pages
-How those landing pages then increased lead generation and enhanced the online experience
-How they then developed a strategic mobile campaign based off Web analytics and KPIs to increase average form conversion rates
You'll leave this session knowing the strategy that lead to a 243% in mobile email traffic.
There are more searches on Apps on mobile devices than on the mobile versions of the Search Engines. This session will focus on local search as it relates to mobile application optimization.
Conversation Index: Mapping the Value of the Social World by Bazaar VoiceWaqar Riaz
Brands that lead, capture, and analyze customer conversations develop a deeper understanding of what they must do to meet and exceed expectations and become truly customer-centric enterprises. In serving over 220 billion pieces of user-generated content (and counting), Bazaarvoice has collected massive amounts of customer data across hundreds of clients in many industries, allowing for a uniquely holistic view of consumers and their use of user-generated content (UGC).
5.8 million data points from 210 countries. Real, actionable results.
Each quarter, we analyze millions of online consumer conversations to present, then turn this social data into actionable insights.
-Revenues generated from mobile device users tripled this year. Consumers no longer simply browse via mobile: they buy, leave feedback, and more. Is your strategy fully mobile?
-Long-term financial services customers rate products 8% lower than newer customers — and they contribute more user-generated content than new customers. How happy are your long-term customers?
-Consumer sentiment about products follows a predictable lifecycle, which can inform product development at all stages. How can early- and late-stage customer sentiment impact your current — and future — innovation?
And there's more. The Conversation Index doesn't just compile social data: We strive to uncover vital insights that power business, based directly on the authentic feedback of consumers.
Next Gen: Critical Conversations Slide DeckGovLoop
How many times have you run into conflict with a colleague? In a one-on-one meeting with your supervisor? Working as a team with your peers? Or even publicly questioned? No matter what we do, there are going to be moments of discontent.
There are really only three ways to deal with a difficult conversation — deal with it well, face it head–on and fail, or avoid it altogether. But there is no need to run away from conflict, it’s time to learn how to deal with it well.
Join this on-demand training to enhance your conflict management skills. We will discuss:
How to handle difficult conversations and conflict.
Tips to better communicate with peers, subordinates and supervisors.
Ways to gain confidence and overcoming a defensive nature.
Once you’ve grasped new conflict management skills, you’ll be on your way to resolving issues and increasing productivity.
Speakers:
Steve Ressler, Founder and CEO, GovLoop
Nate Mercer, HR Specialist – Development, Employee Services|The Learning Center, OPM
Building Powerful Outreach - Executive Research BriefGovLoop
You’ve done the research. You’ve gotten leadership buy-in. Your government program is set to start helping people. But if nobody knows about it, your program will never make a difference. It’s like if a public health department had prepared thousands of flu shots, but no patients showed up to get them. In this brief, we will tell you how to empower your outreach.
NoSQL is not only SQL, so it’s structured and unstructured data AND much of it is very important data, data that requires enterprise-grade features. I’m referring to all the features of Relational databases that large enterprises expect
In today's fast paced and digital world, many in government are looking to the cloud as a means to transform their agency. The cloud allows us to easily collaborate, share resources, receive on demand computing power, and change the way we deliver services to citizens. With the cloud, this all can be done faster and more efficiently than ever before.
Build Better Virtual Events & Training for your AgencyGovLoop
Build Better Virtual Events and Training for Your Agency
Meet In-Person to Learn How to Thrive Online
Conferences are being canceled, and training budgets have been trimmed, but government personnel still need to learn the latest developments in their areas of expertise. That's the crux of the problem facing agency leaders and human resources professionals that want to sustain a top-notch government workforce. Moving in-person events and training to an online forum is one solution, but it's not always easy to do it well.
A successful virtual training program has 3 key ingredients:
An interactive technology platform
Just-in-time, relevant content
Active facilitation by a skilled moderator
Guide to Managing the Presidential Management Fellows (PMF) Application Proce...GovLoop
If you plan to apply for the Presidential Management Fellows (PMF) Program to make the Class of 2014, this guide is your core resource. We interviewed dozens of current and former PMFs, career advisors and agency PMF coordinators to provide both information and insight to help you navigate the process.
In ways yet to be seen, cybersecurity has already affected the “agency of the future.” Today, the world is interconnected like never before. As a nation, we must work collaboratively to ensure that cyber defense strategies are robust and effective to secure our way of life.
President Obama said during remarks at the White House, “the cyber threat is one of the most serious economic and national security challenges we face as a nation” and that “America’s economic prosperity in the 21st century will depend on cybersecurity.”
Throughout his tenure, President Obama has directed agencies to conduct a thorough analysis of the Federal Government’s efforts to protect data, information, communication and critical infrastructure. Often, we forget that every day Americans rely on cyber defense for our economic viability and security.
Cyber includes much more than just our personal identity and social security numbers. Every day, cyber defense is used to protect:
Broadband networks
Information networks that power business, hospitals and schools
Critical infrastructure
Classified government intelligence and documents
http://www.govloop.com/profiles/blogs/the-govloop-guide-winning-the-cybersecurity-battle
Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
Kyiv PMDay 2024 Summer
Website – www.pmday.org
Youtube – https://www.youtube.com/startuplviv
FB – https://www.facebook.com/pmdayconference
B2B payments are rapidly changing. Find out the 5 key questions you need to be asking yourself to be sure you are mastering B2B payments today. Learn more at www.BlueSnap.com.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Recruiting in the Digital Age: A Social Media MasterclassLuanWise
In this masterclass, presented at the Global HR Summit on 5th June 2024, Luan Wise explored the essential features of social media platforms that support talent acquisition, including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Organizational Change Leadership Agile Tour Geneve 2024
How Mobile Is Your Agency?
1. GovLoop Survey Results Report 2011
SAP Survey: How Mobile is Your Agency?
SAP recently partnered with GovLoop to investigate how mobile government currently is.
GovLoop is the largest social network for members of the government community with over 45,000 members. A
survey was distributed on GovLoop from June 16, 2011 through July 1, 2011. We wanted to share the end results
and conclusions from the survey.
1) Which emerging applications of mobile technologies do you believe will have the most positive impact on
your organization in the next year?
39 percent of respondents said that the untethered workforce will have the most positive impact on their
agency or organization. Of these respondents, less than half believe that app stores and location aware
services (GPS for example) will have a large impact.
Untethered workforce
2%
7% I don't know
8%
39%
14% App Stores
Mobile to machine technologies
14%
16% Location aware services
Mobile money, wallets and
payments
Health monitoring and sensoring
2. Which of the following, would you say, best describes your organization?
According to survey results, agencies are involved in a wide variety of stages of mobilization. 19 percent of
respondents are currently using mobile applications, while 25 percent of respondents are currently in the
process of researching mobility. 19 percent are not considering mobility at this time.
6% Researching mobility
12% 25%
Currently using applications
19%
Not considering mobility at this time
19%
Pilot testing one or more mobile
19% applications
Implementing application
Evaluating different mobile applications
and vendors
[Type the company address] Page 1
2. GovLoop Survey Results Report 2011
3. What Smartphone platforms are supported within your organization? (Check all that apply)
Organizations are supporting multiple smartphone technology platforms. Results show that the Blackberry OS
platform is the most popular among organizations. The Android and iPhone platforms are equally supported
among respondents.
70% 62%
60%
50% 43% 43%
40%
30% 25%
20%
6% 6%
10%
0%
Blackberry Android iPhone Windows None Unsure
OS Mobile
4. Please describe your organization’s smartphone policy.
The vast majority of respondents reported that their organization/agency is completely liable for their mobile
device and plan. The organization pays all costs for the device and ongoing monthly costs. Results find that
most agencies either implement reimbursement policies for their employees, or are in the process of
researching stipends that pay a portion of mobility cost.
Completely organization/agency liable (i.e. organization pays all costs for the device and
57%
ongoing monthly costs)
Personally liable - Employee buys device and company only provides a fixed monthly
13%
reimbursement/stipend
agency liable for upper mgmt (and possibly field investigators); completely personally
6%
liable for any other employees who want one
Completely personally liable (no organizational support) 6%
I don't know 6%
Personally liable - Employee buys device and expenses device and monthly charge 6%
Researching stipends that would pay a portion of the cost. 6%
[Type the company address] Page 2
3. GovLoop Survey Results Report 2011
5. During the next 12 months, how many new mobile applications do you expect your organization to
implement?
58 percent of respondents said that their organizations are planning to implement anywhere between one and
four new mobile applications into their mobilization strategy.
58%
60%
50%
40%
30%
22%
20%
11%
8%
10%
1%
0%
1-4 0 I don't know 5-19 20+
6. If your organization is currently using mobile applications, please select the benefits your organization
realized. (Check all that apply)
Agencies are finding many benefits of being mobile. While 44 percent are currently not using mobile
applications, there are 37 percent of respondents found that mobility is enhancing the real time
communication with internal stakeholders and 31 percent reported that mobility has enhanced the ability to
provide services to constituents.
Currently not using mobile applications
12% Real Time Communication with Internal
19% 44%
Stakeholders
19% Enhanced Constituent Services
Budget/cost Savings
19% 37%
Faster Decision Making
31%
Increased Productivity
Reduced Clerical Data Entry Cost
[Type the company address] Page 3
4. GovLoop Survey Results Report 2011
7. Which areas concern you most about mobility? (Check all that apply)
Survey results have found that there are many concerns facing agencies and organizations in regard to
mobility. The majority of concerns deal with security, the time it takes to implement mobility, and privacy issues.
The cost of implementing a mobile framework as well as the cost of labor also has an effect.
55%
60%
42% 42%
40% 31%
27% 26%
22%
20% 8% 8%
1% 1% 1% 1%
0%
8. Please select which description fits your organization best:
Respondents of this report represent a wide spectrum of organizations and agencies. Those who represent an
organization other than those listed included members of IT departments, health organizations, local
government, environmental agencies, and non-profit organizations.
Social services, public administration
21%
28%
General citizen services
Transportation or public transit related
6% 18%
Public safety
6%
7% 8% Education or student related
Tax and revenue
Other
[Type the company address] Page 4
5. GovLoop Survey Results Report 2011
9. The following is a list of mobility features. Which 3 will be most important to your organization in the next year?
(Select up to 3).
More than half of respondents stated that their organizations hope to reduce costs through mobility in the next
year. In addition to this, organizations wish to utilize mobility to improve communication both inside and outside
the organization itself.
Improving contact with suppliers 5%
Improving transactional side of the business 17%
Creating new services and business model opportunities 21%
Improving flexibility/working conditions 40%
Improving contact within your organization 40%
Capturing and linking digital content to business processes 40%
Improving contact with constituents 45%
Reducing costs 55%
0% 10% 20% 30% 40% 50% 60%
10. How are mobile purchasing decisions made in your organization? (Check all that apply)
50%
44%
50%
40% 31%
30%
20%
6% 6% 6%
10%
0%
Agency Level IT Department Department By Line of I Don't Know Not Applicable
Manager Business (IT,
Finance,
Purchasing, etc)
Conclusion
Having a mobility strategy is essential to an organization’s success, but organizations and agencies need to be
able to enhance their mobility without hindering their productivity and security.
It is clear that mobility has enhanced the productivity and success of government agencies. In a time of
budget cuts, organizations that choose to become more mobile are seeing positive results.
Survey Partners
GovLoop is the premier online community connecting more than 45,000 government innovators. The
community is a dedicated space for people in and around government to connect with peers, collaborate on
projects and catapult their careers.
SAP is the world’s leading provider of business software offering applications and services that enable
companies of all sizes and in more than 26 industries to become best-run businesses. SAP is a proud partner of
GovLoop.
[Type the company address] Page 5