Capitalizing on the Cloud
February 26, 2014
#gltrain
Welcome & Introductions
Steve Ressler
Founder & President
GovLoop
- Tweets: #gltrain
- Slides, Video archive & other resources will be
emailed to you later this week.
- Check out the GovLoop VIP program:
http://www.govloop.com/TrainingVIPs
Welcome & Introductions
For the Audience:

What do you want
to learn today?
Keynote Speaker:

Records in the Cloud
Lisa Haralampus
Supervisor, Federal Records
Management Policy
National Archives and Records
Administration (NARA)
Records in the Cloud
Lisa Haralampus

Chief, Records Management Policy Section
National Archives and Records Administration

GovLoop Event: Capitalizing on the Cloud: The Results Are In!
February 26, 2014
Records-Speak
• The records lifecycle: creation, maintenance and use, disposition
• Disposition: destruction or transfer to NARA
• Retention: how long to keep records before destroying them or
transferring to NARA
• Schedules: formal, mandatory instructions, authorized by the
Archivist of the United States that describe records, retentions,
and disposition instructions
Records disposition schedules apply to all Federal records,
regardless of media type or where they are stored.

6
NARA Guidance Products
• NARA Bulletin 2010-05: Guidance on Managing Records in
Cloud Computing Environments
http://www.archives.gov/records-mgmt/bulletins/2010/2010-05.html

• Frequently Asked Questions about Managing Federal Records
In Cloud Computing Environments
http://www.archives.gov/records-mgmt/faqs/cloud.html

7
Records Challenges in the Cloud
Is your agency’s cloud implementation capable of implementing
records disposition schedules?

• Can your cloud implementation retain records as long as
schedules require? 10, 15, 25 years or longer?
• Can your cloud implementation ensure complete deletion
when retention periods expire?
• Can your cloud implementation meet requirements for
transferring permanent records to NARA?
8
Other Records Challenges in the Cloud
• Maintaining the functionality and integrity needed
throughout the records’ full lifecycle

• Maintaining links between the records and their metadata
• A potential lack of formal technical standards governing how data
is stored and manipulated

• A potential lack of portability standards may result in difficulty
removing records for recordkeeping requirements or complicate
the transition to another environment
9
Meeting Challenges
• Include your agency’s records management staff in cloud
computing solution. See NARA’s website for a list of agency
records officers http://www.archives.gov/records-mgmt/agency/
• Define which copy of records will be declared as the agency’s
record copy (value of records in the cloud may be greater than the
value of the other set because of indexing or other reasons)

• Determine how all records will be captured, managed, retained,
made available to authorized users, and retention periods applied
10
Meeting Challenges
• Include instructions on how data will be migrated, so records are
readable throughout their entire life cycle

• Resolve portability and accessibility issues through good records
management policies and other data governance practices

11
Contract Awareness
• Cloud service providers must be made aware of records retention
requirements governing a body of Federal records stored in
various cloud locations
• Cloud service providers must be aware of the unique access
requests for Federal records (FOIA, Privacy Act, ediscovery)
• NARA Bulletin 2010-05 contains some generic contract language
for record management needs that can be adapted by agencies

12
Conclusion
• Agency is always responsible for its Federal records even if the
records are in contracted space

• Cloud environments offer many potential advantages in improving
government services, including Federal records management

13
Key Findings:

Investigating the Cloud Report
Pat Fiorenza
Sr. Research Analyst, GovLoop
Author, Investigating the Cloud
Mark Johnson
Director, Government Cloud
Strategic Program
Oracle
GovLoop Research Goals
1. Highlight case studies and bright spots of
government innovation
2. Share best practices and lessons learned
3. Make it tactical and easy to consume
4. Get smart quick on key issues and topics facing
government employees
5. Fulfill our mission of connecting government to
improve government
GovLoop / Oracle
Executive Research Brief
• Analysis from a GovLoop survey of 186 public
sector professionals
• Perspectives on cloud computing from two Oracle
experts
– Aaron Erikson, director of government innovation
– Bob Croker, senior director of strategic programs

• Best practices and challenges for cloud adoption
in public section
• The role of cloud computing shaping the future of
government
Why Cloud Matters
“I see it as the future of how we work. I
particularly like the idea of having access
to software via the cloud that I may only
need to use once in a while. I also see it as
critical to having a mobile office, and more
flexibility to work from home.”
Why Cloud Matters

• Various offerings, all based on
organizational need
• Distinctions are clearly important to
understand when investing, but
focus on what do we want to
accomplish? And then find the
appropriate solution.
• One agency might need private,
another hybrid, etc.
3 Best Practices
• Create Robust Security Standards
• Provide Effective Training Methods to
Employees
• Partner with a Reliable Service Provider
• 8 Best practices highlighted in report- the rest
featured on our government panel.
Q&A Session:

Investigating the Cloud Report
Mark Johnson
Director, Government Cloud
Strategic Program
Oracle

Pat Fiorenza
Sr. Research Analyst, GovLoop
Author, Investigating the Cloud
Keynote Speaker:

Best Practices from NIST
Sherwin McAdam
Cloud Computing Program
Manager
National Institute of Standards
and Technology (NIST)
Capitalizing on the Cloud
February 26, 2014
#gltrain
Top Government Cloud Uses
Panel Discussion
Moderator:
Steve Ressler
Founder & President
GovLoop
Aaron Erickson
Director, Government Innovation
North America Strategic Programs
Oracle
Greg Grichtmeier
AIS - Customer Experience & Service Center
IBM Global Business Services

David Logsdon
Senior Director Federal Civil, Global Public Sector
TechAmerica
Top Government Cloud Uses
Panel Discussion
As found in the “Investigating the
Cloud” research report, the 196
survey respondents said this about
how they are using the cloud in the
public sector:

“Other instances of cloud adoption
include document sharing, calendars,
data storage, day-to-day computing,
email, GIS, and utility billing.”
Top Government Cloud Uses
Panel Discussion
For the Audience:

How are you using
the cloud in your
organization?
Cloud Best Practices
Panel Discussion
Moderator:
Steve Ressler
Founder & President
GovLoop
Geoff Green
Vice President, Business Development
Oracle

A.R. "Trey" Hodgkins, III, CAE
Senior Vice President, Public Sector
Information Technology Alliance for the Public Sector (ITAPS)
Cloud Best Practices
Panel Discussion
For the Audience:

What’s your biggest
cloud challenge?
Cloud Best Practices
Panel Discussion
Moderator:
Steve Ressler
Founder & President
GovLoop
Geoff Green
Vice President, Business Development
Oracle

A.R. "Trey" Hodgkins, III, CAE
Senior Vice President, Public Sector
Information Technology Alliance for the Public Sector (ITAPS)
Cloud Best Practices
Panel Discussion
Best Practice Tip #1

Gather Support
From Leadership
Cloud Best Practices
Panel Discussion
Best Practice Tip #2

Collaborate with
Stakeholders
Cloud Best Practices
Panel Discussion
Best Practice Tip #3

Assure Compatibility
When Migrating
Applications
Cloud Best Practices
Panel Discussion
Best Practice Tip #4

Implement Agile
Methodology
Cloud Best Practices
Panel Discussion
Best Practice Tip #5

Adopt Scalable
Cloud Solutions
Closing Comments
Steve Ressler
Founder & President
GovLoop
Capitalizing on the Cloud
Thank You for Attending!

Capitalizing on the Cloud

  • 1.
    Capitalizing on theCloud February 26, 2014 #gltrain
  • 2.
    Welcome & Introductions SteveRessler Founder & President GovLoop - Tweets: #gltrain - Slides, Video archive & other resources will be emailed to you later this week. - Check out the GovLoop VIP program: http://www.govloop.com/TrainingVIPs
  • 3.
    Welcome & Introductions Forthe Audience: What do you want to learn today?
  • 4.
    Keynote Speaker: Records inthe Cloud Lisa Haralampus Supervisor, Federal Records Management Policy National Archives and Records Administration (NARA)
  • 5.
    Records in theCloud Lisa Haralampus Chief, Records Management Policy Section National Archives and Records Administration GovLoop Event: Capitalizing on the Cloud: The Results Are In! February 26, 2014
  • 6.
    Records-Speak • The recordslifecycle: creation, maintenance and use, disposition • Disposition: destruction or transfer to NARA • Retention: how long to keep records before destroying them or transferring to NARA • Schedules: formal, mandatory instructions, authorized by the Archivist of the United States that describe records, retentions, and disposition instructions Records disposition schedules apply to all Federal records, regardless of media type or where they are stored. 6
  • 7.
    NARA Guidance Products •NARA Bulletin 2010-05: Guidance on Managing Records in Cloud Computing Environments http://www.archives.gov/records-mgmt/bulletins/2010/2010-05.html • Frequently Asked Questions about Managing Federal Records In Cloud Computing Environments http://www.archives.gov/records-mgmt/faqs/cloud.html 7
  • 8.
    Records Challenges inthe Cloud Is your agency’s cloud implementation capable of implementing records disposition schedules? • Can your cloud implementation retain records as long as schedules require? 10, 15, 25 years or longer? • Can your cloud implementation ensure complete deletion when retention periods expire? • Can your cloud implementation meet requirements for transferring permanent records to NARA? 8
  • 9.
    Other Records Challengesin the Cloud • Maintaining the functionality and integrity needed throughout the records’ full lifecycle • Maintaining links between the records and their metadata • A potential lack of formal technical standards governing how data is stored and manipulated • A potential lack of portability standards may result in difficulty removing records for recordkeeping requirements or complicate the transition to another environment 9
  • 10.
    Meeting Challenges • Includeyour agency’s records management staff in cloud computing solution. See NARA’s website for a list of agency records officers http://www.archives.gov/records-mgmt/agency/ • Define which copy of records will be declared as the agency’s record copy (value of records in the cloud may be greater than the value of the other set because of indexing or other reasons) • Determine how all records will be captured, managed, retained, made available to authorized users, and retention periods applied 10
  • 11.
    Meeting Challenges • Includeinstructions on how data will be migrated, so records are readable throughout their entire life cycle • Resolve portability and accessibility issues through good records management policies and other data governance practices 11
  • 12.
    Contract Awareness • Cloudservice providers must be made aware of records retention requirements governing a body of Federal records stored in various cloud locations • Cloud service providers must be aware of the unique access requests for Federal records (FOIA, Privacy Act, ediscovery) • NARA Bulletin 2010-05 contains some generic contract language for record management needs that can be adapted by agencies 12
  • 13.
    Conclusion • Agency isalways responsible for its Federal records even if the records are in contracted space • Cloud environments offer many potential advantages in improving government services, including Federal records management 13
  • 14.
    Key Findings: Investigating theCloud Report Pat Fiorenza Sr. Research Analyst, GovLoop Author, Investigating the Cloud Mark Johnson Director, Government Cloud Strategic Program Oracle
  • 15.
    GovLoop Research Goals 1.Highlight case studies and bright spots of government innovation 2. Share best practices and lessons learned 3. Make it tactical and easy to consume 4. Get smart quick on key issues and topics facing government employees 5. Fulfill our mission of connecting government to improve government
  • 16.
    GovLoop / Oracle ExecutiveResearch Brief • Analysis from a GovLoop survey of 186 public sector professionals • Perspectives on cloud computing from two Oracle experts – Aaron Erikson, director of government innovation – Bob Croker, senior director of strategic programs • Best practices and challenges for cloud adoption in public section • The role of cloud computing shaping the future of government
  • 17.
    Why Cloud Matters “Isee it as the future of how we work. I particularly like the idea of having access to software via the cloud that I may only need to use once in a while. I also see it as critical to having a mobile office, and more flexibility to work from home.”
  • 18.
    Why Cloud Matters •Various offerings, all based on organizational need • Distinctions are clearly important to understand when investing, but focus on what do we want to accomplish? And then find the appropriate solution. • One agency might need private, another hybrid, etc.
  • 19.
    3 Best Practices •Create Robust Security Standards • Provide Effective Training Methods to Employees • Partner with a Reliable Service Provider • 8 Best practices highlighted in report- the rest featured on our government panel.
  • 20.
    Q&A Session: Investigating theCloud Report Mark Johnson Director, Government Cloud Strategic Program Oracle Pat Fiorenza Sr. Research Analyst, GovLoop Author, Investigating the Cloud
  • 21.
    Keynote Speaker: Best Practicesfrom NIST Sherwin McAdam Cloud Computing Program Manager National Institute of Standards and Technology (NIST)
  • 22.
    Capitalizing on theCloud February 26, 2014 #gltrain
  • 23.
    Top Government CloudUses Panel Discussion Moderator: Steve Ressler Founder & President GovLoop Aaron Erickson Director, Government Innovation North America Strategic Programs Oracle Greg Grichtmeier AIS - Customer Experience & Service Center IBM Global Business Services David Logsdon Senior Director Federal Civil, Global Public Sector TechAmerica
  • 24.
    Top Government CloudUses Panel Discussion As found in the “Investigating the Cloud” research report, the 196 survey respondents said this about how they are using the cloud in the public sector: “Other instances of cloud adoption include document sharing, calendars, data storage, day-to-day computing, email, GIS, and utility billing.”
  • 25.
    Top Government CloudUses Panel Discussion For the Audience: How are you using the cloud in your organization?
  • 26.
    Cloud Best Practices PanelDiscussion Moderator: Steve Ressler Founder & President GovLoop Geoff Green Vice President, Business Development Oracle A.R. "Trey" Hodgkins, III, CAE Senior Vice President, Public Sector Information Technology Alliance for the Public Sector (ITAPS)
  • 27.
    Cloud Best Practices PanelDiscussion For the Audience: What’s your biggest cloud challenge?
  • 28.
    Cloud Best Practices PanelDiscussion Moderator: Steve Ressler Founder & President GovLoop Geoff Green Vice President, Business Development Oracle A.R. "Trey" Hodgkins, III, CAE Senior Vice President, Public Sector Information Technology Alliance for the Public Sector (ITAPS)
  • 29.
    Cloud Best Practices PanelDiscussion Best Practice Tip #1 Gather Support From Leadership
  • 30.
    Cloud Best Practices PanelDiscussion Best Practice Tip #2 Collaborate with Stakeholders
  • 31.
    Cloud Best Practices PanelDiscussion Best Practice Tip #3 Assure Compatibility When Migrating Applications
  • 32.
    Cloud Best Practices PanelDiscussion Best Practice Tip #4 Implement Agile Methodology
  • 33.
    Cloud Best Practices PanelDiscussion Best Practice Tip #5 Adopt Scalable Cloud Solutions
  • 34.
  • 35.
    Capitalizing on theCloud Thank You for Attending!