Governance and administration for teams app development
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This document provides an overview of governance and administration for Microsoft Teams app development. It covers topics such as introduction to Teams, managing Teams configuration, day-to-day support lifecycle for Teams, and using PowerShell and Microsoft Graph for Teams administration. Configuration topics include settings for messaging, meetings, external access, Office 365 groups, and retention/expiration policies. The document includes links to documentation and demos.
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Governance and administration for teams app development
- 1. Governance and administration for Teams App development Jenkins NS @jenkinsns
- 2. Jenkins NS Modern Workplace Solution Architect International Speaker Trainer Independent Consultant Blogger @jenkinsns jenkinsns@gmail.com http://www.jenkinsblogs.com Founder, JPOWER4 jenkinsns@jpower4.com http://www.jpower4.com SPEAKER SPFx: https://www.facebook.com/spfxinfo/ MS Teams: https://www.facebook.com/msteamsinfo Github : https://github.com/jenkinsns Other References
- 3. What I’ll cover Introduction to Teams Introduction to managing Teams Teams configuration Day-to-day support lifecycle of Microsoft Teamsdsdwsd
- 4. Communicate through chat, meetings & calls Collaborate with deeply integrated Office 365 apps Customize & Extend with 3rd party apps, processes, and devices Work with confidence enterprise level security, compliance, and manageability
- 5. 1stPartyApps 3rd PartyApps Custom Apps HUB EXPERIENCE Enable your teams tomake decisions and take action faster Reduce context switching on important tasks Create opportunities for collaboration around external content
- 6. Tabs Surface rich content within Teams Distribute and manage your app Bots Help users get tasks done in conversations Voice and video Add rich calling and meeting automation and media Messaging Extensions Allow users to query and share rich cards in conversations Power your apps using Graph. Build intelligence and connect to data that drives productivity Microsoft Graph Adaptive Cards Add rich interaction to your connector cards Notifications Post rich updates to channels via connectors Enterprise Developers Upload to your organization’s app catalog ISV / SI / MSP Partners Publish to AppSource to make available in the Teams app store Build apps using rich capabilities to empower your users in chat, channels, and personal workspace Administrators Assign policy for apps over end users. Preinstall and pre-pin apps to drive adoption
- 7. Introduction to managing Teams
- 8. Governance
- 10. Teams clients Teams Services Skype Infrastructure Office 365 platform and services Azure https://aka.ms/teams-foundations
- 11. Teams clients Teams and Skype for Business Admin Tools Controls for managing communications and Teams specific features M365 and Azure AD Admin Tools Controls for Groups, Identity, Licenses, Access https://aka.ms/teams-foundations Security & Compliance Admin Tools Controls for managing Security & Compliance across M365
- 14. Where a setting is configured? Can it be user specific or is it global?
- 16. https://aka.ms/teams-rbac Rolle Can do these tasks Teams Service Administrator Manage the Microsoft Teams service, and manage and create Office 365 Groups Teams Communications Administrator Manage calling and meetings features within the Microsoft Teams service Teams Communications Support Engineer Troubleshoot communications issues within Teams by using advanced tools. Teams Communications Support Specialist Troubleshoot communications issues within Teams by using basic tools.
- 19. We want to encourage as much collaboration in Teams as possible, so we enable email integration. We don’t want to risk information stored on 3rd party cloud storage, so we disable those options. We are pretty relaxed company that likes to have fun while collaborating. Being an international company we enabled the ability to translate messages.
- 22. A subset of our users have access to sensitive information and we choose to not let them perform screen sharing. We find video and content sharing drive our meetings culture. We regularly work with external participants, so our policies make sure all feature functionality in meetings is available to all users.
- 26. We need to be very selective on who we collaborate with. We will use allow lists for guest and external access to limit collaboration to specific domains. We allow our users to collaborate with external users, however, we currently prevent guest users while we establish our organizational collaboration culture in Teams. We allow communication with any external parties. We do not want to impede our users’ ability to do more.
- 30. We want to highlight the department a team creator belongs to. Therefore we are using a prefix naming policy. We are using the blocked word list for Team names to be sure that no one pretends which department they work for, as an example the HR department, otherwise everything is fine. We neither restrict names nor who can create teams. If someone misbehaves, we will use audit logs to investigate.
- 32. We have strict requirements to keep all data for 7 years, therefore we are using retention policies to keep all data and deletes it afterwards. We are not implementing any retention policy. We are not implementing any retention policy.
- 34. We don’t want to have any stale teams, therefore we require owners to renew their teams every 90 days. Expiration policy is great to help users getting rid of their old teams. We are using the default of 180 days. We are not implementing any expiration policy. If we see teams are inactive for long time, we might just remove them.
- 35. Day-to-day support lifecycle of teams
- 36. SunsetActiveInitiate ConfigurationManagement Expiration policyRetention policy Ability to create teams Naming convention Classification of teams Create a team Cloning teams Add members and owners Add channels Add apps Create team join link Archive teams Delete teams Add members and owners Add channels Add apps Create team join link Remove members, owners and channels Post messages to Teams Remove apps
- 40. Manage who can create Office 365 Groups Get-InstalledModule -Name "AzureAD*" Install-Module AzureADPreview $GroupName = "Group Creators" .GroupCreators.ps1
- 41. $GroupName = "<SecurityGroupName>“ $AllowGroupCreation = "False" Connect-AzureAD $settingsObjectID = (Get-AzureADDirectorySetting | Where-object -Property Displayname -Value "Group.Unified" -EQ).id if(!$settingsObjectID) { $template = Get-AzureADDirectorySettingTemplate | Where-object {$_.displayname -eq "group.unified"} $settingsCopy = $template.CreateDirectorySetting() New-AzureADDirectorySetting -DirectorySetting $settingsCopy $settingsObjectID = (Get-AzureADDirectorySetting | Where-object -Property Displayname -Value "Group.Unified" -EQ).id } $settingsCopy = Get-AzureADDirectorySetting -Id $settingsObjectID $settingsCopy["EnableGroupCreation"] = $AllowGroupCreation if( $GroupName) { $settingsCopy["GroupCreationAllowedGroupId"] = (Get-AzureADGroup -SearchString $GroupName).objectid } else { $settingsCopy["GroupCreationAllowedGroupId"] = $GroupName } Set-AzureADDirectorySetting -Id $settingsObjectID -DirectorySetting $settingsCopy (Get-AzureADDirectorySetting -Id $settingsObjectID).Valueshttps://docs.microsoft.com/en-us/office365/admin/create-groups/manage-creation-of-groups?view=o365- worldwide
- 43. Demo
- 46. Call to action Join Office 365 developer program https://dev.office.com/devprogram to leverage all resources for Office 365 development learning Build applications on Office 365 platform Attend MVP led local community events to continue learning on Office 365 development Share your feedback on Bootcamp at https://aka.ms/Microsoft365DevBootcampSurvey2019
Editor's Notes
- [This is an animated slide. Please show it in presentation mode] [MAIN POINT TO LAND] Microsoft Teams is a hub for teamwork, a chat-based workspace that enables teams to be more productive by giving them a single and secure location that brings together everything a team needs: chats, meetings, calls, files, and tools. Microsoft Teams is one place for all the needs your teams have. Microsoft Teams delivers on four core promises to create a digital workspace for high performing teams. [COMMUNICATE] First, Microsoft Teams solves for the communication needs of a diverse workforce. Since preview, Microsoft Teams has evolved to a complete meeting and calling solution, including chat and voice and video, as we have completed our roadmap for bringing Skype for Business Online features and functionality into Teams. You can use Teams for informal 1:1 communications or group chats – directly on your phone if you’re on the go. Or you can have an open conversation in a channel. This enables people to share information in a transparent way to accelerate decision making. And it's super easy to move from a chat into a face-to-face meeting, helping you to bridge geographical barriers. [COLLABORATE] When it comes to collaboration, the deep Office integration enables today’s multigenerational workforce to use the Office apps they are familiar with and love - Word, Excel, PowerPoint, OneNote, SharePoint, Planner, even Power BI - right within the context of Teams. You can avoid email attachments and having to search for the latest version of a document. Teams brings all the Office 365 services together – so that you can easily share and co-author files. [CUSTOMIZE] Many of you use other services in addition to Office 365 which results in having to jump between and spend time in disparate experiences. We built Teams to be the hub for all the services and tools your teams use on a day to day basis. So, you can customize Teams with tabs, connector and bots to include the apps and services you need - <mention relevant 3rd party apps like GitHub and Trello>. We have also created an extensible platform, to enable building apps and to integrate with business processes. And for Firstline workers, Teams provides an additional set of capabilities including schedule management. [WORK WITH CONFIDENCE] Microsoft Teams comes with the enterprise grade security, compliance and manageability that you expect from Office 365 which customers tell us is a huge value add for them.
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- Microsoft Teams has an open developer platform with a rich set of capabilities to build apps or integrate with new or existing business processes and services.