Good to great company written by James Collin.The Presentations regarding Gourmet Bakery .The steps of James Collin has been applied by Gourmet Bakery .

1. Good To Great
Company
Prepaid By : Ammar Jawed
MBA (CS) 2017-2019
ID :F2017200016
University of Management and Technology

2. History On 10 September 1987, at Ichra, Lahore, Pakistan,
Gourmet took start as a small confectionery shop
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▪ Gourmet Foods is Pakistan's largest retail chain of food products with
headquarters in Lahore, Pakistan. It has seven processing units across
the country and over 100 stores in Lahore. The company was founded by
Muhammad Nawaz Chatha in 1987. It has outlets
in Sargodha, Islamabad, Rawalpindi, Lahore, Multan, Faisalabad, Gujran
wala, Gujrat, Jalalpur Jattan, Sheikhupura.
▪ In the Beginning : In the city of Pakistan, Lahore, the Gourmet bakery
has started to bake their bakery items took start with a small shop. The
concept of fresh, healthy and hygienic food in affordable prices achieved
quick popularity among bakery customers

3. Founder of a
Bakery
▪ Founder of a Gourmet Bakery :The founder of Gourmet Bakery was
M Nawaz Chatta , Who started up his journey with great step
regarding healthy and Hygienic products .
▪ Mr. Chattha believes Gourmet is not just a family business, it is a
family legacy of public interest that we value, safeguard and promote
wholeheartedly. “I wish and sincerely pray that we stay rooted to our
priceless principles and continue to serve people with the same level
of passion, precision and perfection that is a trademark of Gourmet.”
▪ The concept of fresh, healthy and hygienic food in affordable prices
achieved quick popularity among bakery customers. The bakery
products for breakfast were provided in limited areas, but because of
the over-whelming support of our customers,
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4. “Gourmet always provide the highest
quality of bakery products and services to
food industry and improve all aspect of
business in order to sustain the long term
success”.
The mission of Gourmet Bakers & Sweets is to
provide quality products at a low price to be
the market leader. With their 4 processing
units and 73 sales outlets plus 3 outlets are
under construction they try to reach out to a
huge population for their food needs.
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Mission

5. “
RESTURENT
Gourmet has lunch their
restaurants in many areas after
bakery. Many traditional food like
tikka, kaabab, barbe que, and
many other items of delicious food..
5

6. “
Catering
They provide the catering in case of
any events liked wedding ,
birthday parties and provide best
dishes with high quality of taste
and best quality of foods..
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7. Let Discuss how
the bakery can
apply basic
principles of
good to great
Company which
was written by
James Collin
second
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lastfirst

8. Basic 5 Principle of
Good to Great
Company
By James Collin
Level of 5 Leader
ship
8
• First who, then What
• Confront the brutal facts
• Hedge Concept
• Culture of discipline
• Technology Accelerators.

9. Level of 5 Leader
Ship
9
5 Level,5
Excercise
4 Effective
Leaders
3 Competent
Mangers
2 Contributing
Teem Members
1 Highly Capable
Individual

10. Level 5 Leader Ship
10
The first step the most senior level like CEO, that the key personality attribute
humility , embody. Should follow the rules that executive tell them. Many
employees when they move toward managerial or executive level ,and achieved
results that can be link to high effort.
They set up their successors for even greater success in the next generation,
whereas egocentric Level 4 leaders often set up their successors for failure. They
are resolved to do whatever it takes to make the company great.
When well-meaning but misguided boards and executives choose employees
based on flash factor rather than sincerity, personal tenacity and commitment,
the organization often loses. Often the tenure of such a person is short-lived,
since the person may seek out better positions for themselves instead of staying
loyal to the organization. A leader with a big ego can cause damage to existing
staff and structures by disregarding them or changing them arbitrarily.

11. Level 5 Leader Ship
11
Being a strategic leader of an organization does not automatically mean that such
a person engages in strategic leadership. Strategic leadership is a much more
profound
As in the gourmet industry, the most effective sale person, cannot be consider as
a show horse, but the greatest sale man are consider as plow horse, because it
cause the real work of highly sales that consider large and stronger and handle a
massive and create more work load.
On the product side, once you have a proven product and business model, all you
need is money to build inventory, and a sales and marketing operation to drive
the business. With services, scaling the business often implies cloning yourself,
since you are the intellectual property and the competitive advantage. You have
no shelf life, so you can’t make money while you sleep.

12. Level 5 Leader Ship
FIRST
WHO…THEN
WHAT
Confront and
Brutal facts.
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In this case , select those person, ..Always choose right who have vision and that
can be more benefit for the bakery industry , then he can make big long term
plan and strategies that could run business in better way.. But never hire those
person who have less knowledge or no knowledge about their work…Otherwise
that could create problem and would not be able to run business on a right
path….
Should make debates or meeting to choose decision , and try to implement that
decision on best way…
In these concept , if manager require some task, so should be able to understand
, no need to ask again. It could create problem on communication.
If your mangers require some point that include some facts and figures , try to
follow them or take meeting one time , if any problem just as one time but not
second time.. If we ask second time then he guide you but in other way, so please
understand or follow once in a while…

13. Level 5 Leader Ship
Hedgehog Concept
13
The hedge Concept can be describe in three steps…
• What are you deeply passionate about?
• What you can be the best in the world at and equally important, what you
cannot be the best in the world at?
• What drives your economic engine?
This is piercing insight into how to most effectively generate sustained and
robust cash flow and profitability. It usually has a denominator (profit per X)
such as profit per product line or profit per customer visit.

14. Level 5 Leader Ship
Hedgehog Concept
14
• As on Previous Slide , we can explain the process of this concept, that organization
and manager , they organize the hedgehog
• His business main products, like cake, pastry, breads , floor, cookies and biscuits ..
• Must have idea how to sale in good way
• How they will they achieve ?
• Better way to think which could be more essential, then accept that point to follow
to get better output.
• If this does not going well, so ignore it otherwise it could not benefit for bakery
industry…
• Deeply Passionate About:
• This is Your passion, for
• Example : Bakery, want to run the bakery to get better output from customer

15. Level 5 Leader Ship
Hedgehog Concept
15
Try to make that passion
We are extremely passionate about building tools to help people unleash their
potential. We don’t build products to help companies control their people, treat
them like a replaceable cog in the wheel, and squeeze every ounce of value out of
their people. Instead, we focus on enabling people to be motivated, engaged, and
inspired. This way both them and their organization can win. This is our true
passion. Always make good plan that could be best for bakery industry…if in case
any weakness so try to explore it…
Drive your economic engine.
For economic engine is revenue per employee. Since we don’t have Venture
Capital funding and don’t have a massive budget, our team has to be efficient.

16. Level 5 Leader Ship
Hedgehog Concept
16
The hedgehog concept can really enable you and your organization to stay calm,
grounded, and focused, when the outside world is chaotic and complex. spend
time to develop the hedgehog concept for yourself, team, and organization.
On the basis of Hedge Concept
ASK
QUESTIONS
AUTOPISES
& ANALYSIS
Exective
Decision Dialouge and
Debates
THE
COUNCIL

17. Culture of
Discipline
17
In the organization the culture of discipline really matters
Disciplined People :
You don't want to have the wrong people in the organization and have to
discipline them so you can exhibit the right behaviors. Instead, you want to get
self-disciplined people on the organization so you don't have to manage them as
much
Disciplined Thought :
The disciplines thought must be use in the organization
Disciplined Action :
Often, the good companies tried to just jump straight to this step without going
through the previous steps first. Without the previous steps, disciplined action
will be almost impossible to maintain and will ultimately set yourself up for
disaster!

18. Culture of
Discipline
18
As on previous slides we can follow the culture of discipline in that case if any person
work consistency must have right to give freedom. He must spend time on break or chat
with colleague on free time…If he gets more pressure on work load with out any freedom
so organization cannot be run.. give people freedom and responsibility within frame
work of system.
Never shout on them always be polite and provide friendly environment.
No politics in a organization…Just work on cool minded.
However some opportunities will get more attractive.
Always perform that work which are more necessary.

19. Technology
Accelerator
19
The Technology Accelerator, can be describe by following steps .
• First Crawl
• Then Walk
• The Run..
In this case , employee start their work from beginning, or we can say
fresh employee start their task from step 1 , if he pass then It will climb
to step 2 that called the Walk.
After successful on step 2 then he will able to walk, that would be
effective Approach and rapid growth in the industry.

20. Fly Wheel
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The last part of Principal of good to great company is the flywheel.
It means that our organization are growing high to peak point ,How they make
different strategies and try to achieve that goal ..They make long term plan and
target the goal, but most important point is organization should not move down
in case of any circumstances…If they have strong labor , high technology or
advanced technology so there will be no chances of failure…..they can become
more expert in their industries

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