The document discusses Good Technology's plan to implement an XML interface with Tech Data to automate the exchange of purchase orders and quotes between their systems. Currently, this process is done manually through email. The new interface will use XML to automatically send quotes from Good Technology's Salesforce system to Tech Data, and receive purchase orders back. This will streamline the quote-to-cash process and allow faster communication and order execution between the companies. The project will proceed through testing and implementation stages with defined resource commitments from both companies.

1. XML Interface between Good and Tech Data
09/18/2013

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Agenda
Business Purposes of B2B
Why XML interface?
Benefits of B2B integration
Current process
Future process – high level and with Tech Data
B2B process with all distributors (B2B Participants)
B2B connectivity - StagesProject Assumptions
Key Resources Commitments (draft)

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Business Purposes of B2B
Good Technology currently sends PO’s and Quotes manually to Distributors
Manual process à High Touch but presents scalability issues (month end, new distributors)
Technology enabling of these processes delivers
Significant process benefits (automation and integration all the way to back-office)
Technology benefits
Easier management of distributors (scalability) and adding new distributors
Faster communication leads to better order execution (particularly month end)
With communication in place newer sets of communications (Marketing signals, Promotions etc.)

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Why XML interface?
XML is a highly flexible and extendable standard
XML is the most cost-effective way to integrate our systems with Tech Data's.
Process for XML interface:
POST XML documents to Tech Data URL
XML is self-describing and easy to describe and process
Most transactions are completed in less than a few seconds or minutes.

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Benefits of B2B integration
B2B integration à automated exchange of business process information
B2B integration improves external communication processes
Quote to Cash integration
Payment cycle (by integrating with Lockbox)
Exchange of price lists, product master, forecasts, market promotions etc.
Strengthens customer relationships by:
Enabling faster communication
Assists in resolving bottlenecks and mis-communications

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Current process at Good and other Distributors
Currently a manual process
Quotes and PO’s sent via email and entered in Good Salesforce instance.
Distributor 3
Distributor 4
Distributor 5
Distributor 6
Distributor 1 Distributor 2

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Future process – high level
Distributor 1
Distributor 2
Distributor 3
Distributor 4
Distributor 5
Distributor 6

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Future process with Tech Data
SaaS
Hosted
IaaS
1. GOOD SFDC Quote completion triggers Informatica
Quote PULL
2. Informatica picks up quote data from SFDC and converts it
to XML file and published it to Tech Data
3. Tech Data consume above message and published
Purchase Order XML message to Informatica
4. Informatica captures the purchase order XML and
publishes message to GOOD SFDC system
5. SFDC Quote update triggers SFDC/Oracle integration to
created order in Oracle

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B2B process with all distributors (B2B Participants)
Once B2B connection is facilitated, newer business transactions are easy.

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B2B connectivity - Stages
Work in Progress

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Project Assumptions
Tech Data can accommodate GOOD Technology project schedule
Tech Data able to consume GOOD Quote and return PO to GOOD for processing
All Q2C interactions will be routed through SFDC (Oracle OM black box)
Q2C Sales & Business Operations Project Initiative finalized in FY14 Plan
SFDC Instance planning

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Key Resources Commitments (draft)
Business
GOOD:
Mark Wilson – Business Champion/SME
Krista Markert
Tech Data Business
IT
Bill Francis – IT Champion
Rainer – Tech Data IT Contact
SFDC – Rick/Delphine
IT Techinal – Manisha
IT Partners – Architect (Onsite), Development & Testing (Offsite)
Informatica - TBD

13. Q&A

14. Backup Slides

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POC Flow – SFDC Quote
PO
Number

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POC Flow – SFDC Quote XML

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POC Flow – TechData PO XML
TechData PO
Number

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POC Flow – SFDC Quote with PO
PO
Updated