This document discusses the impact of globalization on Indian English literature, specifically Chetan Bhagat's novel One Night @ The Call Center. It provides context on globalization and how literature reflects societal changes. The novel highlights how call centers, a product of globalization, influence the personal and cultural relationships of employees. Workers must take on Western names and speak an Americanized form of English. The summary discusses themes in the novel such as cultural homogenization, exploitation of employees, and issues with the English language. Overall, the document analyzes how Bhagat's novel reflects various effects of the growing globalization phenomenon in India through the lens of the call center industry.

1. Prepared by : Nidhi Jasani
• Paper : New Literature
• M. A. Semester: 4
• Year: 2016
• Enrolment number : 14101018
• Department of English M.K.B. University
• Email : nidhijasani15@gmail.com
Globalization in One Night @ The Call Center

2. WHAT IS GLOBALIZATION ?
• “ Globalization is a process of interaction and
integration among the people, companies,
and governments of different nations, a
process driven by international trade and
investment and aided by information
technology”

3. EFFECT ON LITERATURE…
• In the twenty first century, one cannot think of
any branch of knowledge without making a
reference to Globalization, which has influenced
language, literature, social sciences, service
sectors and what not. Literature is a product of
the thoughts and interactions of different social,
political, economic and religious institutions. As
the society changes, literature also changes in
the way of expressing its themes, techniques,
and the modes of awareness. (Nikam and Nikam)

4. • Indian English literature is influenced by the
global changes.
• Indian English literature in a way is a global
product, if we think about the language of
expression is English language. And English
is known as Global language.
• Many Indian writer stared writing in English.
Write about globalization.
• In the book of some writer like Arvind Adiga
and Chetan Bhagat, there is reflection of
globalization in their works.
Impact on Indian literature

6.  Chetan Bhagat is such a potential novelist
who considers it his responsibility to appeal
the young generation in India by writing a
novel based on the call center, which is a gift
of globalization. Although call center is
considered as a boon for India which is facing
the problem of unemployment.
 Highlights the influence of call center, which
is a child of globalization, on the personal,
social, moral, intellectual and cultural relations
of the call center employees.
The Title it self is deep symbol of Globalization

7. PEOPLE HAVE TO CREATE THEIR FAKE IDENTITY
• Workers forced to change their names to
Western one
• They have speak in Americanized form of
English in Call Centers
• Shyam Mehra - Sam Mercy
Varun Malhotra - Victor
Radhika Jha - Regina Jones
Esha singh - Elina

8. GLOBALIZATION IN “ONE NIGHT @ THE CALL CENTRE”
Cultural Homogenization of workers in Call Center
Exploitation of employees
English language issues
Growing awareness to the technology
Men and Women are equal
Consumerism
Rising anxieties, fears and stress

9. One of the bright sides of globalization is that
Indian youth are getting good job opportunities in
western countries. It is a thing of pride that the
companies like Microsoft cannot think about their
business without taking into consideration the
Indian software engineers. Today women are not
limited in to the four walls but they have
emancipated to show their potentiality. They
have various paths open for their career.
Effect of globalization

10.  Think about the number individuals
who sacrifice their creativity and skills
and join call center
 Chetan Bhagat is not against the call
centers. He realizes that these call
centers are heaven for under-
performers or for those who need
money for their education.
 Working during day and night.
 Use and through culture.

11. CONCLUSION……
• Globalization spread everywhere .
• We never escape from impact of Globalization.
• Even in literature there is effect of globalization,
specially in modern and new literature.

12. • Works Cited
• Nikam, Dr. Madhavi and Dr.Sudhir Nikam. "CHETAN BHAGAT’S ONE NIGHT @ THE
CALL CENTER:." An International Literary Journa 1.1 (2011): 1.