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Gl dec 2012
The Danish Model document discusses transforming public libraries from institutions of the industrial age to change agents for the networked society. It outlines how Danish libraries have reduced physical locations while increasing digital offerings and partnerships. The modern library focuses on space for inspiration, learning, meeting, performance, and experience through media and cultural engagement. Libraries develop new services through open innovation, user-driven design, and community partnerships.
Gl dec 2012
- 1. The Danish Model TransformingPublic Libraries from Institutions of the Industrial Age to Change Agents for the Networked Society.. Rolf Hapel, Aarhus Public Libraries, Denmark
- 2. Denmark Aarhus 5.5mill 310.000 inhabitants 647 km2km2 43,000 19 librarieslibrary service points 450 fixed 96 NZD average spending on 78 NZD average spending on libraries per capita libraries per capita
- 3. 1400 Fewer libraries.. 1200 . 1000 800 600 400 200 More than 50 % decrease of service points in Denmark since 0 1980!
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- 6. Reinvent the library newways of professionalism new products new alliances new ways of funding
- 7. A new librarymodel for the knowledge society Danish Digital Library Partnerships
- 9. The modern library Cognition/information Innovation Empower- ment D. Skot-Hansen et. al. Royal School of Library and Information Science Engagement
- 10. Space for meaningfuland touching experiences Irrational, emotional and chaotic Communicating a diversion of aesthetic experiences Space for inspiration Storytelling or other artistic expressions All kinds of media, cultural forms and genres Stage for events and cultural arrangements Supporting cognition/experience and innovation
- 11. Space for experienceand exploring the world through media and communication Free and easy access to information and knowledge Learning percieved as a dialogue oriented process Space for learning Based on learning needs of the users Informal settings Playful, interactive and social learning methods Homework café’s, study places, open courses and experiment areas Supporting cognition/experience and empowerment
- 12. Open, public space The Great Good Place - between home and work Arenas for encounters between people of different interests and values Encounter opinions through discussions and debate Space for meeting Non-committal, random encounters through lounge décor with newspapers and café atmosphere Organized meetings Chat groups, blogs or other social media Supporting empowerment and engagement
- 13. Users creating newexpressions in the encounter with art and culture Access to tools supporting creative expressions Gaming-, writing-, sound- and video-workshops Workshops with professional Space for performance artists, designers and multimedia developers Publishing and distributing work and products of the users User access to stages for performance and expression Supporting engagement and innovation
- 16. Idea Liberate data and information Create relations between data Make the users knowledge visible and useful Place information in a meaningful context for the users ..by using open source software and forming communities for development
- 17. Information silos data bases
- 18. Concept Sources The well Application layer Presentation (data repository) O O Harvesting and indexing m User transactions
- 19. TING.community 40 12 Library Vendor Partners Partners Community Mobile Projects Mobile Council TING.concept E.g. apps ---------- Community Work Group Ding2 (CMS) Open Source The Well Content (Meta data (Coding and repository) consistency)
- 21. The Net libraries Virtuallibraries or subject portals produced by Danish public and research libraries in cooperation
- 24. Started spring 2000 Editor based in Aarhus, production distributed Cooperation with nationwide public service TV and radio broadcast (DR) Also nonfiction: ”Think Pauses” in cooperation with Aarhus University and DR a series of events and booklets with scientist and researchers on subjects like Freedom, Network, Confidence and Hostility.
- 25. Author net Interviews Video clips User profiles Latest comments Ask your librarian Podcasts Blogs News Biographies Readers Clubs Event calendar ’Something Similar’ Analyses Best rated novels ’Book pieces’ Write to the Author Expert panels Order the book in your library Bibliographies
- 26. Palle’s Gift Shop Presentation All Danish public libraries participate Theme Universe – basic figures and changing themes – also in the physical libraries Recommendations Music Games Polling Downloads Library Adds User comments
- 31. Watch movies with yourborrowers card on filmstriben.dk
- 36. Film and movies E-sound books E-music E-books
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- 38. Search and hold SMS services Integrated e-content My loans/account News from the library Events General info Top 10 New media/ services Recommen- dations
- 39. Loan Patterns –”Wisdom of the Crowd”
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- 41. E-content from the library: Film and movies E-books E-sound books Music Film.. E-sound books E-music ..in Websites from e.g. educational E-books institutions
- 43. Launching ebook-service October 2011 Agreement with primary publishers covering 80 % of the Danish e-book market Build on TING Technical integration to Fiction Literature portal Integration to OPAC’s
- 48. Scan point Titles by same author Others have also borrowed.. Remember this book
- 53. Mash-up library Partner activities LOCAL ARCHIVE NATURE GUIDE REFERENCE ARKIV ANALOGUE MEDIA LEARNING CENTER Archive YOUTH TODDLERS/CHILDREN JOB CORNER STUDY SUPPORT FAMILIES EXHIBITIONS HOME- WORK COMMUNITY QUIET REA- CENTER AREA DING HELP MEETING TRAI- NING CAFÉ Q AND A ROOMS HEALTH SMS BUSINESS COUNCELLING SERVICE SELF SERVICE LEISURE INFO CONSUMER INFO LIBRARY SHOP NEWS LOUNGE
- 54. ..a structured, obligating,mutual beneficial and dialogue based cooperation between organizations from different sectors who by combining their resources and competences can develop new activities and services
- 55. Interaction Partnership strategy Innovation in hybrid organisations Business development projects Volunteers as consultants R&D Co-production Advocacy campains Branding Dialogue on services Short term Sponsorships Networks, clubs Long term Short duration Sponsorships Donations, gifts Long duration Distance
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- 61. Thus partnerships.. New resources and skills in the library Knowledge and inspiration from others Increased network Increased diversity and quality in service production Enhanced communication and marketing Legitimization New ambassadors
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- 64. What is innovation? New Innovation Value – for the users
- 65. Davenport and Pruzak,1998 Phases of innovation Viscositet of Knowledge Known Goals and non- aims knowledge Vision Know- Fullfillment ledge Divergent Convergent Phase Phase Action plans Unknown non- The Groan- knowledge zone
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- 68. The intelligent building.. Thehybrid library • Multiple user interfaces • “Intelligent” user support from the environment • Web-services: embedded elements in the physical library connecting items and data from the Internet (recommendation, something similar, author portraits) Inspiring physical spaces for learning, searching, reading
- 69. Pick up ofdigital material The cell phone collect the web address Bluetooth transmits address to pc i-floor Winner of Danish Design Award 2004 Info Column, proto type
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- 76. Lib-Phone RFID tags andBlue Toth connected to content server
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- 79. Story Hat PDA equipped Reactswith rfid tags
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- 90. Low Tech Book Table Innovation!
- 93. The library asa space From To Information searchable What is only possible to anywhere experience in the library Space for media The space as a media On-line On-site Information Meaning and significance Facts Reliability Encounter with information Encounter with people Well informed Eksperimental Visitor Resource Neutrality Sensuous Serious Playful Arrangements Events Ivar Moltke, Create
- 94. From Space forMedia to Space for People Libraries are low intensive meeting places and creators of social capital and trust.. Ragnar Audunson, Oslo University college, Dept. of Journalism, Library and Information Studies, Oslo, Norway
- 95. World Café 3-4 consecutive rounds of discussion A new question posed at each round Participants change – the host of the table stays an picks up the essence Library as percieved by others Dialogue and oral competences involved Opportunity to examine the library’s own attitudes and ideas
- 96. Photo typing Groups of people forming visions. Everyone gets a camera and has to answer in photos: What is it like to be a user and what is it like to work there? A great variety of competences involved Using pictures communicates well Starts discussions and reflections
- 97. Village Square Users and staff introduces ideas and projects and participants elaborate and develop those ideas The library space is used for ideas and projects A channel into user thoughts and ideas Test-space for development topics Access to user networks
- 98. Mindspot: Target groupfrom 14-20. Lead Users Events inside and outside of the library. Hiring young people – Mindspotters - on a short term basis to create events and develop ideas for this user group Using user competences Construct a universe Access to new network and user groups Changing the image of the library worker
- 99. User driven design Children’s lab: A week’s workshop with children btw 9-14 prototyping a library. The results were used as part of the competition programme for UMSA Direct access to children and not just to children’s adults Children carries large networks In 2014 these children are between 16-21
- 100. LESSONS LEARNED Make partnerships Co-createand co-produce Integrate user generated knowledge in services Liberate the library from analog media - gradually!!! Think value chains, formats and ”universes” in service production
- 101. LESSONS LEARNED Make spacefor prototyping in the physical library Increase ties between other public sector activities and libraries Think relations rather than transactions Advocate and campain Be where the users are
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- 125. ..homework help -primary school..
- 126. ..homework help café- immigrants..
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- 146. ..building the futurelibrary..
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- 149. ..workshops for leadusers..
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- 178. City Floor -level 0
- 180. Central escalators Reading room Project rooms Entrance, level 1 Study cells Reading room Citizens Services Multi purpose halls Learning and meeting Cafe
- 181. The entrance –level 1
- 183. Media Ramp -level 1
- 184. Media Ramp -level 2
- 185. Media Ramp Rental Spaces Learning and meetings Central escalators Learning and meetings Children and Families
- 187. Hanging Garden Exhibition Dynamic Surface Wardrobe Mirror Room Book shelves Loudspeaker
- 188. Breastfeeding space Eating space Blackboard paint