GFS Business Development offers a variety of management training programs through workshops and seminars. They provide training to both private sector and government organizations to improve service delivery. Their courses cover topics such as leadership, strategic management, finance, human resources, and local government operations. The goal is to equip participants with skills to boost efficiency, productivity and performance. GFS tailors training to meet specific organizational needs and works with foreign partners in Africa and Europe. They aim to help clients achieve their strategic goals through expertise, tools and relationships.

1. GF
S
BUSINESS DEVELOPMENT
taking your business forward
TRAINING WITH AN EDGE
UNLEASHING THE POTENTIAL OF TODAY’S MANAGERS

2. © GFS Business Development 2015. All Rights Reserved.
Kanifing Industrial Estate, KSMD, The Gambia
gfsbusiness@me.com
+220-9000-527, +220-7000-527 and +220-2222-107

3. Contents
4 Introduction
5 Training Now For Future Success
7 About GFS Business Development
OUR COURSES
10 Senior Executive Leadership And Management Training
11 Corporate Strategic Management (Corporate Planning)
Public And Corporate Relations For Managers
12 Human Relations And Communication
Revenue Generation & Job Creation
13 Internal Control Management For Non-Auditors
Finance For Non – Finance Managers
14 Human Resource And Administrative Management System
15 Human Resource Strategic Management
16 Performance Management
Understanding The Operations Of Councilors And Local Government Officials
17 Understanding Councilors Roles
Budgeting For Councillors
THE GFS DIFFERENCE
19 Benefits Of Association
20 Our Training In Pictures
21 Calendar

4. INTRODUCTION
GFS Business Development offers a variety of training & development programmes, in the
form of workshops and seminars, leaving attendees with strategic tools and guidance docu-
ments to help sustain and embed their learning.
GFS Business Development is committed to providing management training that will en-
hance your human capacity development policy.
We welcome the opportunity to work with you in the implementation of a sustainable train-
ing in line with your corporate vision and current strategic plan.
With the increasing adoption of training and development across all aspects of business
activity and in particular within the corporate applications area, as well as keeping in line
with institutional initiative for institutional reform. GFS Business Development also provides
advance training for management and staff in the United Kingdom, Canada, United States
and The Gambia. Our training improves human resource and efficiency capacity, thus
improving working standards, boosting efficiency, increasing output and productivity and
expediting service delivery.
4 TRAINING WITH AN EDGE

5. GFSCONSULTING.ORG 5
TRAINING NOW FOR FUTURE SUCCESS
GFS Business Development provides training and consulting services to businesses in
the areas of facilitation, project management, marketing, corporate governance, customer
relationship management, leadership and other personal development areas. Managers
around the world face a common set of challenges if their services are to meet the in-
creased expectations of their ‘customers’ – both citizens and businesses.
However, our experience shows that while the challenges may be consistent, the ways in
which they are being confronted, and the results that are being achieved, vary considerably.
One common challenge faced by every organisation is how to service its customers better.
The public sector is no exception. Traditionally, it has been seen as a passive vehicle for
executing social policy mandated by legislation.
GFS Business Development in conjunction with our foreign training partners in Africa and
Europe provides training in professional and general service delivery and management
skills development to governments and private sectors. The goal of the training is to equip
participants with skills and knowledge that will enable them to contribute towards improving
service delivery in their organisation. The courses will instill the “People First” concept by
making participants aware of ways in which they can improve their professional and per-
sonal skills.

6. WE ARE…
Innovators who aren’t afraid of challenges
Communicators who are really creative
HR experts who are all about finding human solutions
IT geeks who build from the ground up
WE OFFER…
• Training and Development
• Recruitment Services
• ICT Procurement & Services
• Public Relations Management
• Tailored Consultancy Services

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ABOUT GFS BUSINESS DEVELOPMENT
GFS Business Development was established by a group of seasoned data communication,
systems and business professionals with several years’ experience working for some of the
world’s best financial services, consulting and technology companies in Europe, The United
States, Middle East and Africa.
Our vision is to turn our clients into agile organisations by carefully appropriating our exper-
tise, tools and relationships in helping them achieve their strategic goals while our busi-
ness goal is to provide our clients courteous, expedient, professional service of the highest
calibre. Where necessary, we work in partnership with other organisations to achieve the
business objectives of our clients.
GFS Business Development has gained an enviable reputation as an organisation that fo-
cuses on delivering quality services to its clients. We have experience in delivering technol-
ogy solutions that range from software to infrastructure and our services span non-vertical
markets with expertise working within the Financial Sector, Public Sector and government
organisations. Our professionals understand the needs and motivations of business stake-
holders. This depth of experience and knowledge will provide the edge needed to accurate-
ly assess the market, exploit capabilities and leverage on potential. Since our inception,
we have provided superior technology services to our customers and have assisted them in
achieving their business goals. Our years of experience and commitment to excellence
have earned us the reputation as one of the best Systems Integration and technology deliv-
ery consultants.

8. OUR COURSES

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OUR COURSE OFFERINGS
Our courses offer in-depth coverage, expert instruction and ample opportunity to ask ques-
tions and get answers. Course participants will receive practical hands-on that sets them up
for success and can be incorporated into their daily work.
Each course is delivered in person.
Our expert course facilitators equip participants with the knowledge they need to be better
managers and employees.
Customised Training
If what we offer doesn’t meet your needs, or you are looking for something specific we can
design a course tailor-made to your organisation. We will work with you to determine your
needs and then customise course lectures and exercises according to your specific busi-
ness requirements.

10. 10 TRAINING WITH AN EDGE
SENIOR EXECUTIVE LEADERSHIP AND MANAGEMENT TRAINING
Program Objectives
This program provides an in-depth under-
standing of your role in driving corporate
performance —from supporting individual
business units and building strong teams to
crafting effective compensation and incen-
tive programs and facilitating corporate-di-
vision relationships. Recognizing that many
of the issues addressed at the corporate
level are fundamentally different from those
facing business unit leaders
Curriculum
Featuring lectures, case studies, interactive
discussions, hands-on exercises, and study
groups, this program immerses you in a
learning experience that is recognised for its
intensity, fast pace, and overall impact.
To address all facets of your executive role,
the curriculum focuses on four key corpo-
rate areas:
• Leadership
• Strategy
• Finance and
• Governance
• Specific topics include:
• Exploring the elements of leadership in
a large multi-nationals and corporate
organisations
• Crafting corporate strategies that lever-
age all business units to create value
and deliver competitive advantage
• Managing cross-unit growth and creating
new business development opportunities
• Financial and Management Accounting
• Ensuring corporate accountability,
responsibility, and ethical business
practices

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11
CORPORATE STRATEGIC MANAGEMENT (CORPORATEPLANNING)
Course Overview
The aim of this course is to introduce partic-
ipants to strategic analysis and its relevance
for management: to facilitate new learning
and provide opportunities for self-develop-
ment. The programme uses a coaching and
facilitative approach; it also gives executives
feedback on strategic and leadership aspect
of their roles.
Course Outline
• Introduction and objective setting
• Individual’s responsibility for learning
Creating self-awareness
• Discovering the thinking process that is
unique
• Exploring how believes and values help
and hinder
• Examining effective behaviours teams
• Game theory, economics and strategic
management
• Basic concepts from Game theory and
oligopoly
• Strengths and weakness of different
organisational cultures – SWOT analysis
• Analysis of Market structure

12. 12 TRAINING WITH AN EDGE
HUMAN RELATIONS AND COMMUNICATION
Course Overview
This course will help participants relate
better with colleagues better in their
respective workplaces in areas such as
conflict man- agement, ease information
sharing and ensure effective
communication.
Course Outline
• Principles and Basics of Human Rela-
tions- Perception
• Individual Differences and Diversity
Management
• Team Building
• Conflict Management
• Effective Communication:
• Assertiveness
• Listening skills
• Stress management
• Attitudinal change
• PowerPoint presentations
REVENUE GENERATION& JOB CREATION
Course Overview
A clear understanding of the global
marketplace is essential for effective inter-
national strategy formulation. This course
will allow participants to examine recent
developments in the global economy and
the forces that will shape it in the years to
come. It teaches techniques for the
successful creation of competitive strategies
in this volatile and fluid environment.
Course Outline
• Defining a revenue focus in your culture
• Developing an aligned strategy (corpo-
rate and revenue) that runs through the
office of the CEO to every corner of the
organisation
• Creating a structure efficiently and con-
sistently execute that aligned strategy
• Implementing best practices to guide the
implementation of revenue tactics
• Using metrics to track and adjust with
confidence
• Documenting learning’s for continuous
improvement
• Leading a lifetime of reliable and
profitable growth

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INTERNAL CONTROL MANAGEMENT FORNON-AUDITORS
Course Overview
A strong internal control system is one of the
best mitigation strategies for managing
internal operational and financial risks. This
course aims to convince you of the impor-
tance of effective internal controls for finan-
cial, operational and compliance reasons
with a practical focus to enable you to apply
effective control practices at your workplace.
Course Outline
• Introduction to Internal Controls
• Control Environments
• Risk Assessment
• Control Activities
• Information and Communication
• Monitoring
FINANCE FOR NON – FINANCE MANAGERS
Course Overview
A lack of financial background or training
may be a disadvantage as you sit around
the management table. Acquiring
new financial knowledge or enhancing exist-
ing knowledge will help you figure out where
you fit into your company’s financial struc-
ture. This course transforms financial and
accounting concepts into decision-making
tools you can use successfully every day.
Course Outline
• Understanding Accounting and Finance
Assets, liabilities and net worth
• Integrate financial concepts and policies
into the management decision and bud-
geting process
• Preparing budgets, Managing budgets
and financial plans
• Understanding and Analysing Financial
Statements to improve business perfor-
mance
• Employing cash flow analysis to assess
business status
• Managing finances and Improving busi-
ness profit and value
• Analysing Revenue and Costs
• Financial Analysis of business decisions
• Capital Investment Evaluation and
Decisions
• Cash Management

14. 14 TRAINING WITH AN EDGE
HUMAN RESOURCE AND ADMINISTRATIVEMANAGEMENT SYSTEM
Course Overview
This qualification is for members of senior
management who want to use best practice
tools and techniques to manage organisa-
tions. It enables individuals who work at a
senior level in making and implementing
strategic decisions.
Course Structure
• Administrative Systems in the Organisa-
tions
• Strategic Issues in Administration
• Administrative Management Resources
• Human Resource Management and
Practice
• Case Study 2 or Project Report 2
• Course Outline
The Level Administrative Management is
made up of Four units:
 Unit 1: Administrative systems
in the organisation
 Unit 2: Strategic issues in
administration
 Unit 3: Administrative
management of resources
 Unit 4: Human resource
management and practice

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15
MANAGEMENT SKILLS FORAN IT ENVIRONMENT
Course Overview
Your success as a manager in the IT envi-
ronment depends on applying people-ori-
ented skills to lead and motivate technical
experts. Throughout this course, you prac-
tice the key skills and behaviours to get the
best from technical people. You learn to lead
with vision, motivate and empower with the
passion, facilitate effective communication
and delegate with clarity to individuals and
teams.
Course Outline
• The challenge of IT management
• Setting the context for successful IT
management
• Developing management excellence
• A new management identity
• Motivating Technical Workers
• Exploring key motivators
• Tailoring the approach to your team
• Facilitating Success for IT Teams
• Organizing and developing effective
teamwork
• Leverage team synergy
• Enhancing team communication
• Reinforcing and redirecting performance
through coaching
• Managing day-to-day performance
• Implementing your managerial vision
• Defining desired outcomes
• Practical and technical application
section
HUMAN RESOURCE STRATEGIC MANAGEMENT
Course Overview
This programme highlights that Training and
Development is a vital strategic function that
forms a major component to organisational
growth and success. It is also a driving force
for group and individual efficiency and effec-
tiveness. This informative and challenging
course is designed to assist participants in
adopting a systematic approach to training
and development
Participants will identify and develop the
core competencies necessary to, identify
training needs, design training courses, con-
duct internal training and evaluate the return
and effectives of training.
Course Outline
• Understand what it means to create an
HRM/HRD Strategy in line with
Corporate Objectives, introduction to the
theory and practice of strategic human
resource management
• The Design of organisational forms
• Managing with and without a specialist
HR function
• Building employee engagement
• Shaping organisational culture
• Performance management
• Building capability
• Evaluating HR policies and practices

16. 16 TRAINING WITH AN EDGE
PERFORMANCE MANAGEMENT
Course Overview
In this course, you will learn how to increase
employee productivity and overall staff per-
formance by focusing on different aspects
of managing people and measuring perfor-
mance. The course is run in-company and
will be tailored to the needs of your compa-
ny or organisation.
Course Content
• Principles of performance management
• Creating and sustaining a high perfor-
mance team
• Getting the most from your performance
management framework
• Establishing key performance measures
• Setting stretching objectives
• •Assessing performance
• Preparing for the performance review
• Conducting the performance review
LOCALGOVERNMENT & GOVERNANCE TRAINING
UNDERSTANDING THE OPERATIONS OF COUNCILORS AND LOCAL
GOVERNMENT OFFICIALS
Course Overview
This course is an overview of the activities
and the operations of councillors in local
government institutions. It seeks to provide
operational knowledge on how these insti-
tutions work in delivering a service to their
local communities.
Course Outline
• Elections
• Legislation and Policies governing mu-
nicipal and local government election
• Qualifications and eligibilities for contest-
ing elections
• Understanding Local Government
powers
• Understanding relevant Acts of Parlia-
ment
• Powers of councillors
• Status that bound councillors
• Economics environments and social
Issues
• Central Government controls
• Local Government powers/statues and
regulations
• Local Government Structure and Ser-
vices
• Understanding structures and regula-
tions within local governments
• Council planning and development
• Statutory services
• Regulatory services/discretionary ser-
vices
• Services provided by councils

17. GFSCONSULTING.ORG
17
UNDERSTANDING COUNCILORS ROLES
Course Overview
The position of a councillor is that of a public
figure and as such carries many privileg-
es. It is therefore important that councillors
understand their roles to enable the perfor-
mance of their duties.
Course Outline
This course will deal with councillor’s roles
covering issues such as:
• Understanding procedures of local au-
thorities
• Agendas and minutes
• Decision making
• Policy and Strategic review and develop-
ment
• Community leadership and engagement
• Regulatory duties
• Leadership and leadership roles
• Roles as a representative of local com-
munities
BUDGETING FORCOUNCILLORS
Course Overview
This course is an overview of the activities
and operations of the councillors in the local
government institutions. It seeks to provide
operational knowledge on how these insti-
tutions work in delivering a service to their
local communities.
Course Outline
• The Budgeting Pyramid: cash budgeting
to capital budgeting
• The Master Budget and the Budgeting
Cycle
• Cash is not Profit!
• Introducing the cash budget
• The language of costs and costing
• Capital: allocation and apportionment of
cost
• Introducing the revenue budget
• GAAP, IFRS and Accrual Accounting
• The Income (Profit and Loss) Structure
• Introducing capital budgeting
• The decision tree
• Cost benefit analysis
• Relating the budgets to the Balance
Sheet and the P & L:
• Introducing key financial ratios
• Facilitator presentation and group exer-
cise: ‘Reading’ the Balance Sheet
• The essentials of working capital:
• The Working Capital Cycle
• Working Capital “culprits”
• Facilitator presentation and group exer-
cise: Enhancing the “flow” of Working

18. THE GFS
DIFFERENCE

19. GFSCONSULTING.ORG 19
BENEFITS OF ASSOCIATION
By engaging the expertise of GFS Business Development to conduct your institution’s
training requirements, you will be making strides in being recognised as one of the leading
bodies to have adapted such an advance information management tool in its operations.
In this collaboration GFS Business Development will have contributed to the following;
• Proprietary value-added insights that our team provides to its clients
• Executive Management training
• Increased quality and scope for administrative and analytics functions
• Increased efficiency and performance
• Increased productivity in cabinet administrative operations
• Overall Performance Improvement
• Improved Information Management
• One-year free access to a virtual library containing all course materials
• Free telephone/email assistance directly from our resource persons on course contents
and other training related issues
• A 100% commitment to ensuring that you and your organisation succeed

20. OUR TRAINING IN PICTURES
1. Our office in Dartford, UK
2. Our reception in Dartford, UK
3. Training on effective debt recovery
and management strategies
4. Training on accounting and finance
management; Advance IT
5. Executive senior management train-
ing for government and public sector
officials
6. Senior officials at training in the UK
Pictures on page 17 (left to right)
(L) SSHGC Delegates during a training
in the UK
(R) Apapa Local Government (Nigeria)
Delegates visit to a UK Council
during tra

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