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Getting From Here To There with Mobility Management and
Regional Transportation Coordinating Councils
Michelle Lichtig | Program Manager
Minnesota Department of Transportation
Office of Transit and Active Transportation
July 19, 2022
mndot.gov
Getting From Here to There
Journey: Collaborating and Coordinating
Destination: Mobility Management
mndot.gov
What are Regional Transportation Coordinating Council (RTCCs) ?
7/26/2022 mndot.gov 3
History/Background: Regional Transportation Coordinating Councils
History
• The concept of coordinating councils is an outgrowth of the 2017 5310 Local
Transit Human Service Coordination Plan RTCCs –in parts of Minnesota
completed by Regional Development Commissions.
• Many RTCCs started about 4 years ago and others more recently
• An individual RTCC represent the coordination effort of between 4 – 9
contiguous counties
• RTCCs are within Regional Development Commissions or Community Action
Councils as fiscal agent/grant applicant
• Goal is to have 12 RTCCs throughout the state. Currently 8 active RTCCs
7/26/2022 mndot.gov 4
Big Picture: Who is involved?
Minnesota Council on Transportation Access
(MCOTA)- Supports transportation coordination
through 13 state agencies and organizations as
members – Established by MN Legislature in 2010
Minnesota Department of Transportation MnDOT
Program management and funding support in
Metro and Greater Minnesota (non metro)
Federal Funds: Federal Transportation
Administration 5310 Program –Enhance mobility
of seniors and individuals with disabilities
Regional Transportation Coordinating Councils –
Eight Greater Minnesota RTCC
Transit Coordination Assistance Projects -Five
Metro TCAP
Transportation
Coordination
and
Collaboration
Minnesota Council on
Transportation Access
MCOTA-Membership
13 State Agencies
Regional
Transportation
Coordinating
Councils – 8 in
Greater Minnesota
RTCC
Transit Coordination
Assistance Projects –
5 in Metro TCAP
Minnesota
Department of
Transportation
MnDOT – Project
Management and
Funding
Federal Transit
Administration
5310 Funds
mndot.gov
Funding: Regional Transportation Coordinating Council (RTCC)?
7/26/2022 mndot.gov 6
Phase 1 Planning:
100% General State Funds
Phase 2 Operational
Implementation:
80% 5310
20% General State Funds
Phase 3 Implementation of
Comprehensive Plan:
5310 Funds 80%
Greater MN Transit Funds 10%
Match 10%
Phase 4 Implementation of
Comprehensive Plan:
5310 Funds 80%
Greater MN Transit Funds 10%
Match 10%
Organization: Regional Transportation Coordinating Council (RTCC)
Greater Minnesota
Eight Regional Transportation
Coordinating Council RTCCs
• Arrowhead RTCC/ARDC
• Northwest RTCC/NWRDC
• Region Five RTCC/Region 5 RDC
• East Central RTCC/East Central RDC
• Mid-Minnesota RTCC/MMRDC
• 6W RTCC/Prairie Five Community Action Partnership
• Southwest RTCC/United Community Action Partnership
• Connect Central Minnesota RTCC/ ConnectAbility of
Minnesota
7/26/2022
mndot.gov
7
Minnesota Regional Development Commissions (RDC) and
RTCCs
• Arrowhead RTCC/ARDC
• Northwest RTCC/NWRDC
• Region Five RTCC/Region 5 RDC
• East Central RTCC/East Central
RDC
• Mid-Minnesota RTCC/MMRDC
7/26/2022 mndot.gov 8
Minnesota Regional Development Commissions and RTCCs
Activities
Related to
Transportation
Regional
Engagement
Stakeholder
Involvement
7/26/2022 mndot.gov 9
Minnesota Regional Development Commission (RDC) and
Regional Transportation Coordinating Councils
Shared Focus areas:
• Transportation Planning
• Services to Seniors
• Geographic Information Systems
• Emergency Management Planning
• Community Development
• Multi- Counties
7/26/2022 mndot.gov 10
Minnesota Regional Development Commission (RDC) and
Regional Transportation Coordinating Councils
Shared Stakeholder Interest and
Involvement:
• County Commissioners/Local
Government representatives
• Area Agencies on Aging
• Workforce Development
• Transportation Providers
• Human Services Non-Profit
Organizations
• Veteran Service Organizations
• Managed Care Providers
• Centers for Independent Living
• Residents /Business Community
• Local Public Health
• Local Human Services
Transportation Coordination Plan
7/26/2022 mndot.gov 11
Getting From Here to There: Are we almost there yet?
Federal
7/26/2022 mndot.gov 12
State
RTCC
MN RDC
Mobility
Management
Destination: Mobility Management
Regional Transportation Coordinating Councils
7/26/2022 mndot.gov 13
Mobility Management:
• Mobility management is an approach to
designing and delivering transportation
services that starts and ends with the
customer.
• It begins with a community vision in
which the entire transportation
network—public transit, private
operators, cycling and walking,
volunteer drivers, and others—works
together with customers, planners, and
stakeholders to deliver the
transportation options that best meet the
community's needs.
Longer definition: National Center on Mobility
Management
Coordinating : Mobility Management
Regional Transportation Coordinating Councils
• RTCC facilitate discussions among
stakeholders to bring forward issues and
options toward shared solutions
• Opportunity for stakeholders with similar
needs and resources to come together and
focus on transportation concerns
7/26/2022 mndot.gov 14
Identify/reduce
gaps
Provide
more
options
Streamline
access
Participating and Collaborating : Mobility Management
• County Commissioners/Local Government
• Area Agencies on Aging
• Workforce Development
• Transportation Providers
• Human Services Non-Profit Organizations
• Transportation and Human Services Advocates
• Veteran Service Organizations
• Managed Care Providers
• Centers for Independent Living
• Consumers
• Business Community
• Local Public Health
7/26/2022
mndot.gov 15
Veteran Service
Organizations
Human Services Non-
Profit Organizations
Business Community
Local Public Health
Veteran Service
Organizations
Non-Emergency
Transportation
Consumers
Centers for
Independent Living
Volunteer Driver
Programs
Day Treatment Habilitation
5310 Organizations
Transit Providers
Area Agencies on
Aging
County Departments of
Social Services
County
Commissioners
RTCCs’ Addressing Gaps and Needs: Mobility Management
Transportation Guidance/Consultation
• To inform people in the community about existing
services
Vehicle Sharing
• To maximize utilization of existing vehicles used by
organizations including FTA Section 5310 Providers
Private non-profit and for-profit providers-engagement
• To engage private for profit and non – profit
organizations as stakeholders
Volunteer Drivers Programs
• To have supportive resources to develop and sustain
volunteer driver programs
Staff Training
• RTCC staff gain expertise as a regional transportation
resource
Local Human Service Transit Coordination Plans (FTA
5310)
Assist to identify viable 5310 FTA eligible projects (capital
projects)
Emergency Preparedness Facilitation
• To facilitate networking as an information resource
with all emergency response units and all
transportation providers within the region.
7/26/2022
mndot.gov 16
Mobility Management- RTCCs
“Transportation services that starts and
ends with the customer.”
A request for a ride from a person involved
with a supportive employment organization to
their job.
• Required travelling between Sherburne
County and Anoka County.
• Barriers to overcome –
• Service boundaries
• Creating a transfer site/process
Collaboration included:
• Connect Central Minnesota RTCC
• ConnectAbility of MN
• Tri-CAP
• Anoka TCAP
• Traveler Transit Link
• Met Council
• MnDOT
• City/County
• Area businesses
7/26/2022 mndot.gov 17
Mobility Management- RTCCs
“Transportation services that starts
and ends with the customer.”
7/26/2022 mndot.gov 18
Website: Get to know the work of the RTCCs
https://coordinatemntransit.org/
7/26/2022 mndot.gov 19
Minnesota’s Road to Volunteer Drivers Virtual Series
MCOTA, RTCCs, and TCAPs
Volunteer Driver Forums - Four focus areas – 14 sessions
• Policy and Legislation
• Nuts and Bolts of Volunteer Driver Programs
• Person-Centered Practices and Diversity Training
• Best Practices Training for Volunteer Drivers
• Recorded sessions: https://coordinatemntransit.org/events/volunteerdriverforum/2020-21
Volunteer Driver Legislation
• Volunteer driver defined
• Income Tax subtraction
• Website link https://www.revenue.state.mn.us/volunteer-mileage-reimbursement
7/26/2022 mndot.gov 20
Thank You
Contact Information
Michelle Lichtig
Minnesota Department of
Transportation
Michelle.Lichtig@state.mn.us
https://coordinatemntransit.org/
7/26/2022 Minnesota Department of Transportation 21
Lunch
and
Learn
1:10
–
1:30
Thank you again!
Firstname Lastname
firstname.lastname@state.mn.us
555-555-5555
7/26/2022 mndot.gov 22
Using Images
• Getting From Here To There with Mobility Management
and Regional Transportation Coordinating Councils:
• Minnesota Department of Transportation is supporting
mobility management through a network of 14 Regional
Transportation Coordinating Councils (RTCC). Regional
Development Organizations are involved as fiscal agent
for many RTCCs and assist with integrating
transportation coordination within other planning areas
such as economic development, livability, and public
health.
• Learning outcomes: In this session learn how Regional
Transportation Coordinating Councils:
• • Define and create mobility options improve reach, and
efficiency.
• • Builds partnerships, engage in collaborative efforts
that includes a range of community stakeholders.
• • Design solutions that respond to community input and
resources.
7/26/2022 mndot.gov 23

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Getting From Here To There with Mobility Management and Regional Transportation Coordinating Councils

  • 1. Getting From Here To There with Mobility Management and Regional Transportation Coordinating Councils Michelle Lichtig | Program Manager Minnesota Department of Transportation Office of Transit and Active Transportation July 19, 2022 mndot.gov
  • 2. Getting From Here to There Journey: Collaborating and Coordinating Destination: Mobility Management mndot.gov
  • 3. What are Regional Transportation Coordinating Council (RTCCs) ? 7/26/2022 mndot.gov 3
  • 4. History/Background: Regional Transportation Coordinating Councils History • The concept of coordinating councils is an outgrowth of the 2017 5310 Local Transit Human Service Coordination Plan RTCCs –in parts of Minnesota completed by Regional Development Commissions. • Many RTCCs started about 4 years ago and others more recently • An individual RTCC represent the coordination effort of between 4 – 9 contiguous counties • RTCCs are within Regional Development Commissions or Community Action Councils as fiscal agent/grant applicant • Goal is to have 12 RTCCs throughout the state. Currently 8 active RTCCs 7/26/2022 mndot.gov 4
  • 5. Big Picture: Who is involved? Minnesota Council on Transportation Access (MCOTA)- Supports transportation coordination through 13 state agencies and organizations as members – Established by MN Legislature in 2010 Minnesota Department of Transportation MnDOT Program management and funding support in Metro and Greater Minnesota (non metro) Federal Funds: Federal Transportation Administration 5310 Program –Enhance mobility of seniors and individuals with disabilities Regional Transportation Coordinating Councils – Eight Greater Minnesota RTCC Transit Coordination Assistance Projects -Five Metro TCAP Transportation Coordination and Collaboration Minnesota Council on Transportation Access MCOTA-Membership 13 State Agencies Regional Transportation Coordinating Councils – 8 in Greater Minnesota RTCC Transit Coordination Assistance Projects – 5 in Metro TCAP Minnesota Department of Transportation MnDOT – Project Management and Funding Federal Transit Administration 5310 Funds mndot.gov
  • 6. Funding: Regional Transportation Coordinating Council (RTCC)? 7/26/2022 mndot.gov 6 Phase 1 Planning: 100% General State Funds Phase 2 Operational Implementation: 80% 5310 20% General State Funds Phase 3 Implementation of Comprehensive Plan: 5310 Funds 80% Greater MN Transit Funds 10% Match 10% Phase 4 Implementation of Comprehensive Plan: 5310 Funds 80% Greater MN Transit Funds 10% Match 10%
  • 7. Organization: Regional Transportation Coordinating Council (RTCC) Greater Minnesota Eight Regional Transportation Coordinating Council RTCCs • Arrowhead RTCC/ARDC • Northwest RTCC/NWRDC • Region Five RTCC/Region 5 RDC • East Central RTCC/East Central RDC • Mid-Minnesota RTCC/MMRDC • 6W RTCC/Prairie Five Community Action Partnership • Southwest RTCC/United Community Action Partnership • Connect Central Minnesota RTCC/ ConnectAbility of Minnesota 7/26/2022 mndot.gov 7
  • 8. Minnesota Regional Development Commissions (RDC) and RTCCs • Arrowhead RTCC/ARDC • Northwest RTCC/NWRDC • Region Five RTCC/Region 5 RDC • East Central RTCC/East Central RDC • Mid-Minnesota RTCC/MMRDC 7/26/2022 mndot.gov 8
  • 9. Minnesota Regional Development Commissions and RTCCs Activities Related to Transportation Regional Engagement Stakeholder Involvement 7/26/2022 mndot.gov 9
  • 10. Minnesota Regional Development Commission (RDC) and Regional Transportation Coordinating Councils Shared Focus areas: • Transportation Planning • Services to Seniors • Geographic Information Systems • Emergency Management Planning • Community Development • Multi- Counties 7/26/2022 mndot.gov 10
  • 11. Minnesota Regional Development Commission (RDC) and Regional Transportation Coordinating Councils Shared Stakeholder Interest and Involvement: • County Commissioners/Local Government representatives • Area Agencies on Aging • Workforce Development • Transportation Providers • Human Services Non-Profit Organizations • Veteran Service Organizations • Managed Care Providers • Centers for Independent Living • Residents /Business Community • Local Public Health • Local Human Services Transportation Coordination Plan 7/26/2022 mndot.gov 11
  • 12. Getting From Here to There: Are we almost there yet? Federal 7/26/2022 mndot.gov 12 State RTCC MN RDC Mobility Management
  • 13. Destination: Mobility Management Regional Transportation Coordinating Councils 7/26/2022 mndot.gov 13 Mobility Management: • Mobility management is an approach to designing and delivering transportation services that starts and ends with the customer. • It begins with a community vision in which the entire transportation network—public transit, private operators, cycling and walking, volunteer drivers, and others—works together with customers, planners, and stakeholders to deliver the transportation options that best meet the community's needs. Longer definition: National Center on Mobility Management
  • 14. Coordinating : Mobility Management Regional Transportation Coordinating Councils • RTCC facilitate discussions among stakeholders to bring forward issues and options toward shared solutions • Opportunity for stakeholders with similar needs and resources to come together and focus on transportation concerns 7/26/2022 mndot.gov 14 Identify/reduce gaps Provide more options Streamline access
  • 15. Participating and Collaborating : Mobility Management • County Commissioners/Local Government • Area Agencies on Aging • Workforce Development • Transportation Providers • Human Services Non-Profit Organizations • Transportation and Human Services Advocates • Veteran Service Organizations • Managed Care Providers • Centers for Independent Living • Consumers • Business Community • Local Public Health 7/26/2022 mndot.gov 15 Veteran Service Organizations Human Services Non- Profit Organizations Business Community Local Public Health Veteran Service Organizations Non-Emergency Transportation Consumers Centers for Independent Living Volunteer Driver Programs Day Treatment Habilitation 5310 Organizations Transit Providers Area Agencies on Aging County Departments of Social Services County Commissioners
  • 16. RTCCs’ Addressing Gaps and Needs: Mobility Management Transportation Guidance/Consultation • To inform people in the community about existing services Vehicle Sharing • To maximize utilization of existing vehicles used by organizations including FTA Section 5310 Providers Private non-profit and for-profit providers-engagement • To engage private for profit and non – profit organizations as stakeholders Volunteer Drivers Programs • To have supportive resources to develop and sustain volunteer driver programs Staff Training • RTCC staff gain expertise as a regional transportation resource Local Human Service Transit Coordination Plans (FTA 5310) Assist to identify viable 5310 FTA eligible projects (capital projects) Emergency Preparedness Facilitation • To facilitate networking as an information resource with all emergency response units and all transportation providers within the region. 7/26/2022 mndot.gov 16
  • 17. Mobility Management- RTCCs “Transportation services that starts and ends with the customer.” A request for a ride from a person involved with a supportive employment organization to their job. • Required travelling between Sherburne County and Anoka County. • Barriers to overcome – • Service boundaries • Creating a transfer site/process Collaboration included: • Connect Central Minnesota RTCC • ConnectAbility of MN • Tri-CAP • Anoka TCAP • Traveler Transit Link • Met Council • MnDOT • City/County • Area businesses 7/26/2022 mndot.gov 17
  • 18. Mobility Management- RTCCs “Transportation services that starts and ends with the customer.” 7/26/2022 mndot.gov 18
  • 19. Website: Get to know the work of the RTCCs https://coordinatemntransit.org/ 7/26/2022 mndot.gov 19
  • 20. Minnesota’s Road to Volunteer Drivers Virtual Series MCOTA, RTCCs, and TCAPs Volunteer Driver Forums - Four focus areas – 14 sessions • Policy and Legislation • Nuts and Bolts of Volunteer Driver Programs • Person-Centered Practices and Diversity Training • Best Practices Training for Volunteer Drivers • Recorded sessions: https://coordinatemntransit.org/events/volunteerdriverforum/2020-21 Volunteer Driver Legislation • Volunteer driver defined • Income Tax subtraction • Website link https://www.revenue.state.mn.us/volunteer-mileage-reimbursement 7/26/2022 mndot.gov 20
  • 21. Thank You Contact Information Michelle Lichtig Minnesota Department of Transportation Michelle.Lichtig@state.mn.us https://coordinatemntransit.org/ 7/26/2022 Minnesota Department of Transportation 21 Lunch and Learn 1:10 – 1:30
  • 22. Thank you again! Firstname Lastname firstname.lastname@state.mn.us 555-555-5555 7/26/2022 mndot.gov 22
  • 23. Using Images • Getting From Here To There with Mobility Management and Regional Transportation Coordinating Councils: • Minnesota Department of Transportation is supporting mobility management through a network of 14 Regional Transportation Coordinating Councils (RTCC). Regional Development Organizations are involved as fiscal agent for many RTCCs and assist with integrating transportation coordination within other planning areas such as economic development, livability, and public health. • Learning outcomes: In this session learn how Regional Transportation Coordinating Councils: • • Define and create mobility options improve reach, and efficiency. • • Builds partnerships, engage in collaborative efforts that includes a range of community stakeholders. • • Design solutions that respond to community input and resources. 7/26/2022 mndot.gov 23

Editor's Notes

  1. Today I’d like to share a tour of Minnesota’s Transportation Coordination efforts – Welcome to Southwest Minnesota – traveling along in rural Minnesota. Bit about who I am and how I am connected to this effort How am I connected to this effort? Lifelong transit user/extensive career with nonprofit organizations supporting older adults to remain active in their community – involved with leading a volunteer driver program. My Role now: project manager at Minnesota Depart ment of Transportation for the Regional Transportation Coordinating Councils and program manager for the Minnesota Council on Transportation Access. The common thread among all of us today– Transportation is a need in urban, small towns and rural communities. How we respond and coordinate solutions is influenced by the unique needs, challenges and resources. coordination of transportation options for citizens, particularly those with low incomes, people with disabilities, older adults and others with mobility challenges.  
  2. Introduce you to greater MN: Non metro area- Small cities, towns, and rural areas of Minnesota. Challenges are distances/sparse population and winter (both the cold and many volunteer drivers are snowbirds- leave Mn in winter). The lone car on a snowy road – I related to that photo
  3. The concept of coordination councils is an outgrowth of the 2017 5310 Local Transit Human Service Coordination Plan RTCCs . Many RTCCs started about 3 years ago and others more recently ADD – Non-profit serving people with disabilities -newest rtCC
  4. In Minnesota we have four components, working in tandem for a coordination. Minnesota Council on Transportation Access (MCOTA)- Supports transportation coordination through 13 state agencies and organizations as members Minnesota Department of Transportation MnDOT Supporting coordination in metro and Greater Minnesota (non metro) Regional Transportation Coordination Councils – Greater Minnesota RTCC – non metro   Transit Coordination Assistance Projects Metro TCAP   Together we are involved in transportation on a state and regional level, to increase capacity to serve unmet needs, improve quality of service, improve understanding and access to services by the public, and achieve more cost-effective service delivery.
  5. EXPLAIN THE Phases -
  6. Eight Active RTCC – for state coverage goal is 12 RTCCs are Multi counties – with about 4 to 9 counties – Arrowhead 7 counties large geographic area – Because of the multi nature of the RTCC – generating stakeholder involvement among various counties government levels is essential and takes time to establish. Many of the RTCC are within a Regional Development Commisions, others within Community Action Council organizations and a non-profit assisting people with disabilities.  
  7. What is the WHY? This was another question asked to address in the presentation. Transportation is fragmented – You may be able to get to your destination for a trip that takes 8 miles – but may take over an hour using various type of transportation Often transportation services may not be known or accessed by potential uses or providers – this is the opportunity to build the coordination – create networks – leverage the best use of resources.
  8. It’s a considerable effort to bring together stakeholders – ensuring that there is a exchange and building of coordinated effort. This slide illustrates the diverse constituencies that come together . Since the RTCCs work with many counties , their stakeholder network is extensive to ensure inclusive involvement's
  9. Issues being address by RTCCs  Transportation Guidance/Consultation To inform people in the community about existing services Services are underutilized because potential consumers have limited knowledge about current services – achieved through outreach (community events/website/development and distribution of transportation resource guide)   Vehicle Sharing To maximize utilization of existing vehicles used by organizations including FTA Section 5310 Providers Potential shared opportunities are not identified and need assistance to build partnerships for transportation coordination   Private non-profit and for-profit providers-engagement To engage private for profit and non – profit organizations as stakeholders – think the round table slide Volunteer Drivers Programs To have supportive resources to develop and sustain volunteer driver programs- Coordinated efforts to promote recruitment Staff Training RTCC staff gain expertise as a regional transportation resource Local Human Service Transit Coordination Plans (FTA 5310) Assist to identify viable 5310 FTA eligible projects (capital projects) Emergency Preparedness Facilitation To facilitate networking with all emergency response units and all transportation providers within the region. By focusing on these workplan issues RTCCS are also concurrently addressing additional global issues such as reducing social isolation, improved medical outcome by timely access to appointment, economic driver – especially in smaller communities.    
  10. Carrie Diamond and Carol Wright Kenderdine
  11. Volunteer Driver Forum was joint effort among RTCCs, Tcaps and MCOTA Read the training topics I urge all to check out the training From the perspective of someone who coordinated volunteer driver training – consider using the trainings for your volunteer driver efforts. Especially BestPractives – Carrie and Person centered Practices. Other trainings are excellent for staff developing and supporting a program.