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Shared. Connected. Sustainable.

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RPO AmericaRPO America

Michael Holmes, Liftango, shared information about the provider's approach to on-demand transportation during a virtual roundtable on June 29, 2023.

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Shared. Connected.
Sustainable.
Our Vision
Unlock all the good that
comes from shared transport.
Our Values
What we do
Technology that powers
dynamic, on-demand,
shared transport
3 Liftango Shared Transport. Reinvented.
High number of residents with a
disability or health needs
Fearful of technology and change
Lack of transportation access to
youth, low income, disabled and
elderly population
Multiple operators (regional,
local, community)
Older, and aging, population
Key Challenges for Rural Areas
Large, low density service
zones with limited vehicles
CARPOOL
Unique service model, free for all users, with direct
integration into parking incentives; using a cloud-based
application that matches drivers and riders in real-time
within an organization.
DEMAND RESPONSIVE BUS/SHUTTLE
Enable a fully flexible shuttle fleet that can run in fixed route
and dynamic matching modes, adjusting through the day to
maximize efficiency and service. Our service supports
individual seat booking and automatically manages onboard
capacity in line with COVID19 distancing requirements.
SIMULATION LABS
See the improvement
in fleet efficiency and
service quality
on-demand services
make ahead of
deployment with our
modeling and
optimization platform.
FIXED ROUTE
Provide real time fleet
location, offering
customers
up-to-the-minute visibility
for their bus. Record
patronage data to unlock
improved services.
Solutions OUR SERVICES ARE DESIGNED TO MAKE
SHARED-TRANSPORT EASY, EFFICIENT + SAFE.
Quantify the Impact
Social And Environmental
Impact
Operational Metrics: Optimize
the performance of service area
Network Impact: Using multiple sources
of available transit data, we will assess;
• Conduct comprehensive study of
passengers/relationships with and across
locations
• Social equity and community
connectedness
• Access to services,education,health and
local amenities
• Modeshift and decarbonization
opportunities
• Local and network-wide environmental
impact
• Vehicle cost reductions
• Population coverage growth
• Underperforming routes
• Replacement service zones
• Network growth potential
• Time: travel time of passengers
• Number of Modes:First mile, last mile
• Walking distance: to access the service
• Inter and Intra-Transport: Zone Design
• Expected Patronage: Population and
density data
• Vehicles Required: Results from the
simulation process
• Annual Driver Hours (min-max):Sims to
identify driver hours needed for service
• Annual Running Miles: min when first
deployed to max
Confidence in the right solution
6
TECHNOLOGY
Liftango
Our On Demand Service Simulator supports rapid assessment, design and planning of on demand transport services
OPTIMIZE ZONE DESIGN
• Map service region
• Create service zones
OPTIMIZE SERVICE DESIGN
• Pickup/drop-off constraints
• Virtual stops and Hubs
• Night mode
OPTIMIZE FLEET DESIGN
• Optimal vehicle size and
number
• Shift patterns
We bring together all available data;
including patronage, demographics and
GIS data to create a detailed simulation
of the future service
Simulation Labs
Ad

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Shared. Connected. Sustainable.

  • 2. Our Vision Unlock all the good that comes from shared transport. Our Values What we do Technology that powers dynamic, on-demand, shared transport
  • 3. 3 Liftango Shared Transport. Reinvented. High number of residents with a disability or health needs Fearful of technology and change Lack of transportation access to youth, low income, disabled and elderly population Multiple operators (regional, local, community) Older, and aging, population Key Challenges for Rural Areas Large, low density service zones with limited vehicles
  • 4. CARPOOL Unique service model, free for all users, with direct integration into parking incentives; using a cloud-based application that matches drivers and riders in real-time within an organization. DEMAND RESPONSIVE BUS/SHUTTLE Enable a fully flexible shuttle fleet that can run in fixed route and dynamic matching modes, adjusting through the day to maximize efficiency and service. Our service supports individual seat booking and automatically manages onboard capacity in line with COVID19 distancing requirements. SIMULATION LABS See the improvement in fleet efficiency and service quality on-demand services make ahead of deployment with our modeling and optimization platform. FIXED ROUTE Provide real time fleet location, offering customers up-to-the-minute visibility for their bus. Record patronage data to unlock improved services. Solutions OUR SERVICES ARE DESIGNED TO MAKE SHARED-TRANSPORT EASY, EFFICIENT + SAFE.
  • 5. Quantify the Impact Social And Environmental Impact Operational Metrics: Optimize the performance of service area Network Impact: Using multiple sources of available transit data, we will assess; • Conduct comprehensive study of passengers/relationships with and across locations • Social equity and community connectedness • Access to services,education,health and local amenities • Modeshift and decarbonization opportunities • Local and network-wide environmental impact • Vehicle cost reductions • Population coverage growth • Underperforming routes • Replacement service zones • Network growth potential • Time: travel time of passengers • Number of Modes:First mile, last mile • Walking distance: to access the service • Inter and Intra-Transport: Zone Design • Expected Patronage: Population and density data • Vehicles Required: Results from the simulation process • Annual Driver Hours (min-max):Sims to identify driver hours needed for service • Annual Running Miles: min when first deployed to max Confidence in the right solution
  • 6. 6 TECHNOLOGY Liftango Our On Demand Service Simulator supports rapid assessment, design and planning of on demand transport services OPTIMIZE ZONE DESIGN • Map service region • Create service zones OPTIMIZE SERVICE DESIGN • Pickup/drop-off constraints • Virtual stops and Hubs • Night mode OPTIMIZE FLEET DESIGN • Optimal vehicle size and number • Shift patterns We bring together all available data; including patronage, demographics and GIS data to create a detailed simulation of the future service Simulation Labs
  • 7. 7 TECHNOLOGY Liftango LIFTANGO DIFFERENCE – FUTURE BOOKING CAPABILITY • In-Advance Trip and Seat Bookings • Request trips any time up to 4 weeks in the future • Know your booking will be honoured • Confidence and convenience of booking a specific seat that is socially distant from others • Alternative Trip Times • When the requested time is busy, suggest the next best alternative • Avoid the infuriating “No bus available – try another time” • Regular Rides Feature • Book a trip you take regularly in 2 button touches (TfNSW study on usability) • Convenience for regular users • 75% of trips now booked with this feature • Multiple Trip bookings (Book a whole week of trips at once) • User driven feature • Convenience focused On Demand Transport Platform Most on demand technology does not support future bookings. This limits the application and value of on demand services, particularly in low density service areas. We offer dynamic matching with the ability to offer and encourage employees to book seats in advance, greatly improving service efficiency and safety
  • 8. 8 TECHNOLOGY Liftango OUR SOLUTION SUPPORTS ALL CUSTOMERS We have deployed our on-demand technology with a range of customers from work commuters, children, aged care and those requiring physical assistance. Through this experience we have tailored the customer and driver interface to support the varying needs of potential customers Assisted Bookings Care providers or parents can make group bookings or book on behalf of others Mobility requirements – ‘Seat type’ Customers book the seat they need; drivers see the customers need and the routing engine adjusts to accommodate additional boarding time Text/Phone bookings Bookings can be made via text or phone (with contact center support) for those without Smart phone access On Demand Transport Platform
  • 9. Case study – BCGO Calhoun County Michigan Door to door on demand bus service Our learnings 1. Low density region 2. Very large service area 3. COVID Challenges
  • 10. Links to Further Information Simulation Labs Carpool Fixed Route Demand Response Technology